Bug Reports

Thumbnails not displaying image preview of WebP Files. If I click on a thumbnail it also does not show in the preview window either but a pop up notification in the preview window states it is “Loading”. but it never does. I have cleared the cache and reinstalled the application with no success. 

Issue: Fullscreen preview is just blackBridge Version: 15.0.3.525Operating System: Windows 11, 24H2Steps to reproduce: Nvidia 2080ti + Nvidia 4090 for rendering4K LG Screen SSCR2Nvidia Studio driver 572.83Choose any image, press Spacebar: The Fullscreen Preview is just black (Also presentation and the comparison tool)Actual result: Black screenExpected result: Fullscreen preview of selected imageHere is a screenrecording:https://youtu.be/HbMRHF0DKis

Using windows 11 and latest vesrions of Photoshop and bridge. When I start an export of workflow bridge stops and shows error.When I click the error window  Bridge asks me if I am sure I want to quit. Quitting bridge will stop all the background processes it says. The problems started to appear after I updated to the latest version. I tried different versions but all versions work after deleting and reinstalling it until....I restart my computer. After restarting the export and workflow stop working. It will give the same error again. Meanwhile it will process one photo in the workflow. Which includes making a new folder and saving a new file there. After that one photo it gives the error window.When I say they stop working I mean that they make one new folder with one image processed in it and then give me the error window. But when I try the same workflow again just nothing happens at all.So far it seems that other things work like batch. One clue, that I don't understand, is that wh

I have a 250 frame sequence currently named, 0001.png - 0251.png I am trying to use batch rename to change naming to  >>»   Frame1 (100 ms) - Frame251 (100 ms) However, Bridge is not iterating the sequence number at all upon execution. The preview shows the desired name change but it will not actually complete the desired operation. It will operate as expected if I choose 4-digit frame padding in the sequencing option, but I need THIS specific naming convention. It would seem to me if the preview can properly iterate, then SURELY this expensive software should be able to complete the action to the same specification. Please fix. See images: 

Op het moment dat ik Bridge start (versie 16.0.3.21) en foto's selecteer om er trefwoorden bij te plaatsen of te wijzigen krijg ik na een paar keer selecteren en wijzigen van trefwoorden de volgende foutmelding: tr1::bad_weak_ptr Ik kan dan nog wel doorgaan, maar kan geen tekst kopiëren  en plakken. Dus moet ik weer opnieuw beginnen met Bridge opstarten om vervolgens na een paar keer weer deze melding te krijgen.ik heb een laptop Z-book met een Ultra 9 processor, een videokaart NVIDIA RTX PRO 2000 Blackwell en 64 GB Ram. Ik zie geen vergelijkbare bugs. Wat nu te doen? Alvast dank

Attached are two screenshots. One shows the command to try to rename one image. The second shows the “result” -- a blank file that cannon be opened.

Yesterday I reported SVG files getting corrupted by Bridge, when they’re getting ranked or labelled. Well, WEBp files also are corrupted by the same cause. The transparency is ignored and a ‘striped’ pattern (a continuation of the intended masked image edges) fills the gaps.It seems to me that when Bridge adds or edits some (meta) data, the files gets corrupted.In case of SVG files, strict apps like Figma don’t like the taste of it anymore, and refuse to import it.In case of WEBp-files with transparency, the mask is destroyed. I didn’t notice it until I opened the WebP file back into Photoshop and saw what happened. (Bridge created and kept its correct-looking preview before I used ranking or labelling.) 

**Issue**: In Adobe Bridge 2026 (version 16.0.2.23), HEIC files (iPhone photos, identical auto-numbering) display perfectly (thumbnails + preview) in some folders, but completely fail (no thumbnails OR preview) in other folders on the same internal drive. Windows Explorer and Photos app read ALL HEIC files without issue.**Configuration**:- Windows 11 25H2 (latest)- Extensions installed: HEIF Image Extension (1.0.51005.0) + HEVC Video Extension (free device manufacturer 3.0.8.564 + paid version tested then removed)- Bridge fully reset (Ctrl+Alt+Shift), cache purged multiple times (all, per folder, per selection)- Preferences adjusted: Max file size 5000MB, cache 100GB, high quality- Files local on internal drive (not OneDrive/NAS), simple names no accents/special chars- Tested: Refresh (F5), move folders, antivirus disabled**Steps tried (all failed)**:- Uninstall/reinstall HEIF/HEVC (PowerShell for invisible HEIF)- Full Bridge reset- Increase cache/thumbnail limits- Purge + F5 per folde

When I’m dragging or simply importing SVG files to Figma, I noticed that when I have ranked or labelled or otherwise ‘touched’ an SVG file, I can’t use it anymore in Figma. And the W3C Validator also reports some errors.Here’s one example (057 AIL icon 2026), which I could easily drag from Bridge or import as a file in Figma. But after labelling it (which changes and saves some metadata), Figma can’t import it anymore. (Copying and pasting the artwork still works.)BTW, it doesn't always happen ! The file (svg-4.svg) got a label from Bridge, but Figma accepts this one as normally.

The entire thumbnail does not shift, however with a mixture of bitmap objects plus overlay art, the bitmap objects are shifted out of place or shifted out of the thumbnail entirely. The overlay elements remain in place. The images (jpgs) in Illustrator are linked. Also the images are larger than the artboard initially and resized. There is only one artboard. This only seems to affect image objects in Illustrator. The vector objects seem unaffected.FYI, my Illustrator files begin as pre-built .ai files containing pre-existing guides, artboard, and many objects that I frequently use as overlays. So, outside the artboard are dozens of my objects that I use as needed.  In Windows Explorer previews and the Illustrator welcome page, all objects inside and outside the artboard appear in the thumbnail, correctly positioned.In Bridge, only the artboard contents appear in thumbnails, but images are missing or shifted in the thumbnail.Attached images are from thumbnails in Bridge -One is the .png

Every time I try to batch rename files in Adobe Bridge 15.1.1.729 Bridge freezes when it reaches ca. 10%Sometimes I want to change the following order of my pictures, so I give a picture which has a name and number already a number of the pictures which it should follow with suffix 'b'.When I want to rename the series of pictures, Bridge freezes and when I stop the action and stop and start Bridge again. The renumbered pictures are at the end of the row, with "temp1" at the end of the name. Then I try the action again, and then it works.I had online help from Adobe 2 times. They installed Adobe Bridge again and that helps, but only for 1 or 2 times using the batch rename function, then the problem starts again.My numbering looks like this: 5809_ESP_Provincia-de-Salamanca_La-Alberca So when I change the number, I put "b" after the number of the picture that should be first to this one, as i.e. 5782b_ESP_Provincia-de-Salamanca_La-Alberca, and then I rename the pictures unt

**Description:**In Camera Raw 18.2.1, **Generative Expand** fails with the message **“An error occurred”** when extending the canvas using the **Expand tool** on **Canon RAW files (CR2 and CR3)**.**Steps:**Open CR2/CR3 → Expand canvas → enable Generative Expand → click Generate.**Result:**Generation fails immediately with the error message. Occurs consistently with multiple RAW files.Notice: can’t upload raw files:  Sorry, we couldn’t upload your file because it's too big. Maximum file size: 5 Mb

When browsing thumbnails using the arrow keys, Bridge will start scrolling through all the photos until it reaches the end of the folder. This makes Bridge unusable for browsing thumbnails.

HEIC files are not displayed when the name of the folder they're in contains special characters, such as German umlauts (ü,ö), Chinese, Japanese, Korean characters and others. This bug was already reported and acknowledged a year ago and is still present in 16.0.2.23.

Hi,when exporting through the export panel.  I have square transparent png files that I want to crop to a 2/3 format.  When filling everyting in, the first weird thing is that the numbers are 2000,0000 pixels as a format.  Then when exporting the file is indeed 2000 pixels in width, but the heigth is only 1pixel.Thx

Il problema sta in camera raw che richiamo da Bridge. Lavorando files in .DNG salvando il lavoro, il file non viene scritto sull’hard disk. Premetto che ho lavorato tutto il giorno e funzionava correttamente, da un’ora circa non si riesce più a salvare. La procedura si salvataggio non da nessun errore sembra che proceda normalmente, invece non scrive il file (in formato .jpeg) su hard disk

All export processes in Bridge work fine. Small PSDs to jpg , in the same or another folder, with or without resizing.But I have some big (1.5 Go) PSD files. When I try to export it to jpg, the job is done (the jpg is well created) but the process never end ==> I have to cancel the process (wth confirmation).At this time, if i want to close Bridge, that says a process is currently on going… Only solution is to CRASH bridge manually.Thanks for your helpEric from France

Bridge在使用空格键预览图片的时候，总是会出现卡顿和频闪的状况，屏幕经常出现如下图展示的样子 运行不流畅，给人一种感觉是占用了大量的内存空间，一个看图以及文件管理理软件，我觉得不应该出现这种不流畅的状态，希望能给予些许改善我的电脑配置是MacBook Pro M2 MAX1TB硬盘64GB内存

Dear Adobe commmunity,I use Bridge to go through my pictures before importing a select few into Lightroom when I've gone through the SD card. I have done this same exact process for years without any trouble.Today, I had multiple SD cards to go through, and the first one went as smooth as always. After ejecting the first card and inserting another (same type of card from the same brand), I opened Bridge back up, and everything seemed fine. I had a sip of my drink and prepared to go through the ~2300 images I had in front of me. It's a lot, but I have gone through double that amount without any trouble. I came to picture number 10, and wanted to label it as "Select" (the red group) as I always do this for the images I want to bring with me through the process.I used to be able to just click the number 6, and it would work fine. About half a year or so ago, I had to start holding control while clicking 6 to label it. I thought this was frustrating, but didn't think too much of it, as it

!--startfragment>In Adobe Bridge 2026 tritt ein reproduzierbarer Fehler auf:Wenn das Filter-Fenster als frei schwebendes Panel auf einen zweiten Monitor verschoben wird, kann es nach einem Neustart von Bridge nicht mehr angedockt werden. Das Panel bleibt dauerhaft frei schwebend, und die Docking-Zonen erscheinen nicht mehr.!--endfragment>

Hello, I have observed this problem for years now in every Bridge release and it is getting worse. When Bridge generates thumbnail previews for EXR files generated by 3ds Max, the images appear darkened as if they are using the lowest quality preview settings. I have tried using the default preview settings and every combination available, but they all now produce the same bad looking thumbnails. In the previous releases before 2025 version, the workaround was to simply toggle the preview settings between default and something else and then back. That caused Bridge to correctly produce thumbnail previews afterwards for that Bridge session. Upon restarting Bridge, you would have to perform that ritual again. But now in the 2025 version, no changing of the settings corrects this. The only way to see a proper preview is to right click each thumbnail individually and select the purge cache for selection menu option. That will fix the preview for that one thumbnail only. If you select all t

I’m working on a folder in bridge.  I create a folder elsewhere - or worse *bridge creates the folder*, but it will not update the folder view to show the folder. Its been like this since I got a. macbook ~2 years ago. I don't understand how this is possible.  Unless there is something glaringly obvious I’m not doing?   I make an export to the same folder creating “jpeg” subfolder. Nothing I do will make the jpeg folder appear.  In order to do that I have to navigate to it in finder, and open a file from there.  This is in bridge 16, but it's been the same for 2 years.  I’m on sonoma 14.4

For a very long time (probably over a year), Br has been freezing when switching Workspaces, changing their view from Light Table to Folders, etc. Then only killing it in Task Manager helps. Sometimes it simply shuts down for no reason. Furthermore, indexing thumbnails takes a very long time, and sometimes they don't display at all for larger files. Purging all local cache files helps for a while, but the problem returns quite quickly. Br can also freeze the entire computer upon startup, and only a manual restart is the solution. Task Manager shows two Br processes, one of which persists even after closing it—it also needs to be killed manually. I don't have a GPU in the processor - Xeon W-2255, NVIDIA Quadro RTX 5000 and 128 GB of RAM, so it's probably not a hardware incompatibility issue. It's strange that the same problem has persisted for so long and nothing has been fixed.

When I zoom a Webp image downloaded from Adobe Community from full screen to 100% size in Bridge, it appears small.I can zoom to 100% when viewing it in Windows Photos. Win11Brdge16.0.2 

​​​​​​See the two pictures - the numbers next to each item doesn’t change after I pick one to filter.​