Bug Reports

Hi, I found a bug and i can use "Adobe Creative Cloud Photoshop" in mutiple Devices at same time with "Creative Cloud All Apps 100GB" plan. As of now i used photoshop in three Devices at a time. I know we can install many devices and have limit to use same time. But, i can use same time in three devices. I didnt tried more than that. I am ready to demonstrate this bug with some good rewards.

falta de respeito atualizar e ficar pior que antes, se a gente paga é porque somos profissionais que necessitam das ferramentas, não tem uma comunicação direta com suporte, meus travamentos sao com ps2023 e lightroom classic.

I'm having a strange problem that I can't really figure out. I know Creative Cloud sends notifications on mac to invite us to try out Substance 3D. Recently however, some of those notifications come in both my defined language (french) and what I figured out was finnish. The notification seems to be authentic and leads to the Creative Cloud's Substance 3D page when clicked. The problem is I can't figure out how to have it stop. For information, I'm running CC app 510.0.573 on Mac OS 12.6.I've also attached a screenshot showing both the french notifications at the bottom and the finnish one on top. As you can see, the notification is shown at the same time as the french one. Any one else having a similar problem and found a solution?

I recently switched my Premeire Pro plan to a Creative Cloud all apps membership, but I cannot access apps like Animate, Audition, etc. I did get a confirmation email saying I subscribed to the membership, but on my Adobe account, it states it didn't go through, when it did charge me. Any help?

Hallo zusammen,ich besitze ein Mac Book Pro 2019 mit MacOs Ventura. Seit heute kann ich die Adobe Programme nicht mehr nutzen, da ich mich über die Cloud nicht mehr anmelden kann. Ich gebe meinen Benutzernamen ein. Dieser wird akzeptiert. Danach gebe ich das Passwort ein und die Seite aktualisiert sich mit folgender Meldung: Abgemeldet. Melden Sie sich wieder anm um Adobe-Applikationen weiterhin zu verwenden. Ich gebe also meinen Benutzernamen und Passwort erneut ein und das ganze wiederholt sich. Ich hatte vorher noch nie Probleme. Habe sogar versucht, die Cloud neu zu installieren, mir wird dann ein Serverfehler angezeigt. Ich bin ratlos, benötige die Programme unbedingt! Vielleicht hat jemand eine Idee? Könnte das Problem auch beim Server von Adobe liegen? Vielen Dank Stephanie 

actualicé creative cloud y las apps, y ahora tengo problema con los archivos que tienen tilde en el nombre. Abre la app, pero no el archivo. Debo cambiar el nombre y quitar el acento o tilde para que abra correctamente 

When you want to view an invcoie in your creative cloud account (Plans and Payment/Orders and invoices/Invoice and billing history) one of the actions is to view the PDF of the document. It opens in a new tab, asks you to sign in again, tries to load the page then fails so asks you to log in again. This is a never ending loop so you can't view the PDF. Reporting this as a bug so the tech team can fix this issue. Don't always want to have to dowload the document to view it! Thanks!

Please repackage this software to not be so incredibly large in size, since it's primary purpose is to install the actual software...

After Click on the new feature Window (every Message) the App can't load the the content of the Message and a popup with an error open. 

Hola, buenas tardes. Tengo una laptop con Windows 10 Pro versión 22H2, compilación 19045.2604. Quiero Instalar Adobe Creative Cloud y aborta la instalación, dejando el proceso incompleto, a pesar de mostrarse un Ícono de la app entre las aplicaciones disponibles, pero no ejecuta. Entiendo que la versión 22H2 es muy reciente. Alguien sabe cómo resolver el problema? Muchísimas gracias por su ayuda

     

I recently installed Adobe Creative Cloud on my windows computer and whenever I open tjhe laptop these errors are there. I assume these are happening because of CC because they only appeared after I installed the app (and CC is open in the background 24/7.) They aren't intrusive, they just accumulate until do the 3 finger swipe and I accidentally switch to them. Still, is there any way I can stop them generating? 

Adobe cloud is synced , internet is fast. constatly uploading gigs and gigs of data , it does just not stop. as i have typed this it has uploaded more than 1 Gig off data , all forders says they are synced.  please advise. 

FUTURA PT fonts will not install. Futura font was working ok few days ago, but not anymore.  What is going on??   

I went into my Creative Cloud folder, today, only to find it empty. Searching frantically, I finally found them in Creative Cloud Web Deleted files. I restored all of the files, however,  I now need to dig through multiple levels of folders before I can locate them. Some files on in the 1st level, others are in level 10 folders, other even deeper.  I'm using a MacBook M1 with macOS Ventura. Creative Cloud 5.9.0.373

Can someone help me figure out why the creative app looks like this.  I just noticed it recently and I have uninstalled and reinstalled the creative cloud app.  I have not done a fresh install of everything, becasue I do not want to loose some of my settingings in photoshop or lightroom.  I have tested my GPU and CPU and they seem to be fine.  I have a 2019 iMac Retina 5K i9 with a Radeon Pro Vega 48 video card.  I have 128GB of RAM too. Any help would be great. Sejal

Can someone help me with that question?? Re: Creative cloud profiles - Adobe Support Community - 13308613 

CC Photoshop CC melden mir, mein Cloudspeicher von 20 GB sei aufgebraucht. Ich habe den Speicher mit allen Optionen, die im netz beschrieben werden, untersucht. Es sind 3 Fotos gespeichert und ein paar kleine Bibliotheken. Ich kann ansonsten in der Cloud nichts finden. Ich habe alle Adobeprogramme neu installiert und vorher alles, was vorhanden war, gelöscht. Auch nach der Neuinstallation meldet mit CC, der Speicher sei aufgebraucht, obwohl ich nichts mehr finden kann, was zu löschen wäre.

Creative cloud desktop file syncing is preventing PC to go sleep.After I pause it , all is fineI have latest version, it worked before opgrade

Adobe Cloud Version 5.8.0.592.Programme lassen sich nicht mehr aktualisieren. Anbei ein Screenshot meiner Cloud Version.Beim Aktualisieren steht warten... aber es ändert sich nichts.

1. Version app: 5.8.0.5922. Platform and OS version: macOS Big Sur - Version 11.4 Hi! For the last 5 days, I've been having problem with the Creative Cloud where the files in the finder don't sync. If I access from the Web Cloud I see all the files synchronized but from the finder no.In addition, yesterday the same problem starts with my colleague on her computer so now I can't see also from Web Cloud the files synchronized. The synchronization wheel keeps turning endlessly for both.We tried to uninstall the app and reinstall it, we follow other suggestions here on Adobe guidelines as to go on Preferences > Extention > Core sync and remove the check but the problem persists. Someone can help me with this?