Bug Reports

I'm running LR 8.1 on a Mac (Sequoia 15.1.1), and there seem to be some really severe bugs. First off, some of the slider controls will suddenly disappear - I can see the number value, but not the slider itself (e.g. Temp under Color, but I can manually enter a new number for the temp, which is very time intensive when I'm trying to hit the sweet spot). In the Info section (metadata), the fields and their titles will initially appear, but if I've entered something, those fields may disappear and I only see the titles (and sometimes I can click on the solid grey area below the titles to make the text appear when highlighted, but not always). Closing and restarting LR seems to help for a bit.   Finally, the memory issue with LR has gotten even worse with this version. I have to close and restart the app a couple of times a day, and *never* leave it open overnight, because otherwise it'll freeze up, with a system message saying that it's using nearly *60GB* of application resources (

I have been trying for hours to export / save my edited videos from Lightroom app on my iPhone. Every single time the video is just exporting as it was originally before I edited it. I have tried so many suggestions on other message boards such as making sure I am not ticking 'original' when exporting. Nothing and I mean nothing is working. I am so frustrated and feel like giving up. Please someone help me. I have taken a screen shot from with the app (where you can see the colour adjustment) and then a screenshot of the exported video where the edit has not been saved. Please help.     

スマホでアルバム作成。 アルバム名を入力しようとする母音しか日本語にならない。 ”かきくけこ”なら kあ  kい kう kえ kおって感じ。    

Hi .. on importing to LR mobile via a camera device (SD card via reader) the images have suddenly started to appear blurred and pixelated.  I have plenty of cloud storage free and this has only started recently.. prior to this all appeared clear and sharp .. allowing them to be reviewed prior to import. see sample image  any help greatly appreciated 😁

Hey All,   Since updating to the latest version of Lightroom (as of June 20th, 2023), this message pops up as soon as I press the app icon to open it on my Mac. It happens on my M1 mac as well as my Intel macbook pro.    Anyone else havbing this issue? It's rendered my business dead in the water until I can access my photos again.   Pete

I recently (had to) upgraded to a newer tablet because the old one was no longer going to work with T-Mobile. So, I moved my Lightroom mobile over to it and get a message that 'Syncing over cellular network is currently disabled. Tap here to change the settings.' So, I tap here and am taken to the preference menu. There is no sync options here. I have deleted and reinstalled the app, still, no joy.   While I sync over WiFi when available, when I am away from WiFi, I still need to be able to sync over cellular to edit, show clients, etc.   Other posts refer to a Cloud Storage and Sync option, but that is not there. Syncing over WiFi seems to work fine.   Thanks, Chris

I’m experiencing a bug when exporting HDR photos from Lightroom directly to Instagram using the integrated sharing button on my iPhone 16 Pro Max running iOS 18.4.   When I export an HDR photo using Lightroom’s built-in Instagram integration, the resulting AVEIF file appears corrupted or incompatible, preventing me from uploading it as a post. However, when I manually create an AVEIF file, it works perfectly and uploads without issues.   The integration button is extremely convenient, and I would love to have this bug fixed so I can fully use it. Thanks!   [moved from bugs to discussions according to the community rules - Mod.]

Just downloaded Lightroom. Brand new user and newbie. Clean machine -- Ryzen 9 16-core, 128GB RAM, Nvidia 5070 GPU. Crashes before can even access menus. Crash dumps sent.

So the other day the app was running smoothly (even AI Denoise) till this time.Lightroom crashes everytime I try to AI Denoise a RAW image (the pop up doesn't even show up) and also started to crash on start.Also Lightroom Classic crashes when I try to AI Denoise a RAW image (the pop up with the loading comes up but it freezes and crashes)I tried to uninstall and reinstall everything, cleared every cache i found, but nothing changed.I also followed this discussion (https://community.adobe.com/t5/creative-cloud-services-discussions/deleting-all-cache-files-under-adobe-and-old-stuff-in-application-support-after-running-cc-clean/td-p/13491138) but still no solution.This is my system info:   Lightroom version: 8.2 x64 [ 20250201-0700-1b12095 ] (Feb 1 2025)NGL Version: 1.39.0.9WF Version: 7.2 963a5a9VF Version: 1.0.154HIL Version: 40501CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0PH Version: 5.0 Operating system: Windows 11OS Version: Windows 11 Home (2009)Application architecture: x64S

This happens with all my L Mount lenses. My camera is a Panasonic Lumix S5iiLenses:Lumix S Pro 16-35Lumix S 24-105Lumix S 70-300Lumix S 35 1.8Lumix S 50 1.8Sigma 28-70/2.8 DG DNTested on this machine: (but als on Apple Sillicon Macbook Pro)Lightroom version: 8.2 MAS x64 [ 20250201-0700-1b12095 ] (Jan 31 2025)NGL Version: 1.39.0.9WF Version: 7.2 963a5a9VF Version: 1.0.154HIL Version: 40501CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0PH Version: 5.0Operating system: macOSOS Version: macOS 15.3.2 (24D81)Application architecture: x64Computer model: iMac19,1 / Intel(R) Core(TM) i5-9600K CPU @ 3.70GHzLogical processor count: 6Processor speed: 3,7 GHzReal memory available to Lightroom: 24.576,0 MBReal memory used by Lightroom: 4.020,0 MB (16,3%)Peak memory used by Lightroom: 8.997,0 MBMemory cache size: 5.860,0 MB The lens profile for for example the Sigma 28-70/2.8 the Vignetting is not enough corrected, but I can not use the slider in this correction field. The Vignette control in the E

I updated to the new version of Lightroom on my M4 ipad pro a few days back and have had many small issues since.    The first issue I ran into was that ~25K changes to color temp no longer seem to work, and if you make that change on the slider, and undo, if you redo, it wont go forward again and even when you do it on the slider there doesnt seem to be any change. The behavior when you tap next to the tab on the slider has also changed to moving the amount by 250K instead of 50K, this is too large of a jump, though i think this amount should be configurable in settings.   Another issue I am seeing is photos not loading in the full res version until switching to another photo and back.   Another issue I am seeing is even worse behavior than before around two finger zooming, now it will often pan or switch to the previous or next photo instead of zooming. There was also poor behavior on this front before as well, I often do this is rating mode, and it would often se

Using finger wil work, using pencil for radial and linear mask also no problem. Using the latest version of  IPadOS, Lightroom App on IPad Pro 11 inch.

Unable to export to Instagram

This issue has resurfaced again when attempting to import images into LR on IOS using an Apple Shortcut      

Is anyone experiencing download issues currently? The process begins to download and then arrives at a point about a quarter way of the downloads then seems to start freezing up. If I go individually through each picture it allows for the download but as a group I'm having issues. Anyone know what it is causing it?     {title modified by Moderator to be clearer}

I'm feeling discouraged, as purchasing a new phone is a big expense, and now I have a problem I can't fix (yes I've called Adobe). With photos taken with my new iPhone 16, after automatically importing in the Lightroom app, when clicked on, the photo changes without being prompted to do so. A twirling icon pops up and voilà the image becomes washed out, and ruined. When I look at the image in my iPhone library it's fine. I've tried everything.....called adobe, painstainingly combed through settings...even went to AT&T just in case they could help me. The problem is we PAY for Lightroom and Adobe customer service is not helping. 

When editing a mask on mobile, the mask is now affected by moving and scaling the image. This leads to lots of false inputs and having to undo mask alterations after moving the cropped image view.

Hello, After installing the latest update, I can't see or access the top part of the screen in Lightroom Mobile. I've tried to reset the app and restart my Macbook, but nothing helps. As you can see on the screenshot, the contrast dial is only partially visible. Everything above is missing, including the Development tab.    Any idea how to fix this? 

Hello, Issue: I have a user experiencing an issue while trying to export photos using Lightroom. Not Lightroom Classic. Lightroom Classic works as expected.  I reinstalled Lightroom fresh, so it should be the latest version of the application. Screenshot:               The user previously used the application on their home computer, but transitioned to their work computer and receives this error while attempting to export photos. I wonder if it has to do with where the application is trying to export files, but I have no idea how to change that.    Any further information, I can provide. Any help is appreciated. Thanks!   {Thread title modified by moderator}

Hi. You may like to fix a minor translation issue. In the desktop app  Italian localization the words "Cloud" and "Local" (up left menu) have been translated as "Nuvola" and "Locale" (see the attached screenshot). Although "Nuvola" is the correct translation of "Cloud", in this case the word "Nuvola" is not used to mean "Cloud". In Italian,  the English word "Cloud" is actually used to mean the "Cloud". I hope I made myself clear. The word "Nuvola" sound weird to mean the "Cloud". Best regards Guido

When auto is selected for B&W mixer no sliders are adjusted.   Lightroom version: 8.1 x64 [ 20241205-0700-3674d7f ] (Dec 4 2024)NGL Version: 1.39.0.9WF Version: 7.1 8eff0d6VF Version: 1.0.154HIL Version: 40501CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0PH Version: 5.0 Operating system: Windows 10OS Version: Windows 10 Home (2009)Application architecture: x64System architecture: x64Computer model: Dell Inc. XPS 8500 / Intel(R) Core(TM) i7-3770 CPU @ 3.40GHzLogical processor count: 8Processor speed: 3.3 GHzReal memory available to Lightroom: 16344.9 MBReal memory used by Lightroom: 3376.8 MB (20.6%)Virtual memory used by Lightroom: 4561.8 MBMemory cache size: 0.0 MB Internal Camera Raw version: 17.1 [ 2098 ]Maximum thread count used by Camera Raw: 5Camera Raw SIMD optimization: SSE2,AVXCamera Raw virtual memory: 1152MB / 6124MB (18%) Display: 1920x1200System DPI setting: 120 DPIDark Mode: NoDesktop composition enabled: YesInput types: Multitouch: No, Integrated touch: No, Integr

There is an error in the tools that appear after selecting an image. The word that pops up on the "除去" icon will say "削除."   ↓     ↓   Change the icon popup text from "削除" to "除去".   Lightroom Web Ver. Japanese Ver. chrome Win11

In Lightroom Mobile version 10.1.0 on Android, there is a translation error in the feature for organizing photos into albums. When attempting to move a photo to another album, the issue becomes evident. After selecting a photo and clicking the Organize button at the bottom, a menu appears with the option Przejdź do albumu. However, this translation is incorrect. In English, it means Go to album, but it should be translated into Polish as Przenieś do albumu to accurately convey the intended action of Move to album.   Thanks,Paweł Słowik www.slowik.eu

I've been using my iPad to do some basic photo edits in Lightroom for a few years now, and it was working pretty well on my last iPad (base iPad, 7th generation), but I've recently upgraded to the 9th generation base iPad and now the Lightroom app does this weird few frames of a completely pink screen whenever I rotate the iPad in the editing mode. Screen recording of the issue happening is attached. I've uninstalled and reinstalled the app multiple times, no luck. I've had no other issues so far with any other Adobe for iPad apps that I use.    

Hi,   I was able to import photos from my Canon R7 connecting with a USB-C cable to my MacBook Pro – but after upgrading to macOS 15 Sequoia it no longer appears in the import menu and I can only import via "browse". The camera connects fine and shows up in the Image Capture app. Workaround is to plug the SD card into the MacBook, but I prefer the way it worked before over USB-C.    Any ideas what could be wrong and how I could possibly restore that functionality?   Thanks!