Bug Reports

When editing in Premiere Pro, I noticed that the audio is slightly off when playing back on the timeline. This issue is causing me to edit something with exact precision, only to export it and realize that it is off. I have wasted multiple days trying everything I can to fix it, and this is my last attempt before unsubscribing and reverting to Davinci Resolve, where I did not experience this problem. 

Hi!Premiere Pro v25.5Ventura 13.6.63.6 GHz 10-Core Intel Core i9MOGRT designed by a graphic designer (no control)Purpose: Lower Third with Alpha channelParticularity: French accents in the 2 fieldsBecause Media Encoder digest realy badly the .aegraphic (or .mogrt) i took the habit of «Rendering and Replacing…» the .mogrt file after having done a copy on a different video track and masking the backup track.It is usualy going smooth (with the same mogrt 8 times in the timeline). But this particular one cause me problems. Events Error (I don't have access to copy the message in the Events Panel!!!!!) :«Frame substitution recursion attempt aborting after multiple attemps on file…»If I remove the Speed Duration effect on the .mogrt. The render goes fine.

Hi!Proxy scrubbing performance tends to struggle when there are many short clips on the timeline, each sourced from a unique file.This slowdown wasn’t present in earlier versions (2024 ones, perhaps?).The only workaround I’ve found is to make the original files Offline, so Premiere doesn’t read them (for unknown reason) while displaying the proxies.However, this is a hassle because relinking the original files (to render a high-quality output) usually takes some time.My Premiere version is up to date: 25.2.3.

Dans ma time line, tous les clips sont issus du même boitier.Certains sont "normaux" d'autres sont "anormaux" :Sur certains clips "trajectoire" n'apparait pas dans option d'effets.Ces mêmes clips ne sont pas modifiables (echelle et positions)  via "propriétés".Au départ du problème j'avais fait un copier coller les attributs sur l'échelle à toute la time line.A priori tous ceux en V2 sont normaux. (normal quoi !)Ceux en V1 sont anormaux, non modifiables.Pourtant les autres paramètres fonctionnent : opacité ou effet lumetri 

I have some MP4s from my security system. I was going to use Adobe to edit down the clips, but when I import, there is only a weird "Scratch" sound in the very beginning, then the rest of the clip is silent. This sounds like it should be an easy task for Adobe to handle. Quicktime plays it fine.

Hello all,   I'm writing to see if anyone has any ideas for this bug I'm getting when trying to export. See screenshots below. It's an empty window. I'm on the latest version of Premiere. The error also occurrs on my Sonoma Mac, and a Mac running 15.01.

Can’t drag marked clips from Source Monitor in Premiere ProDescription:Until recently, I could set a mark in and mark out in the Source Monitor and then drag the selected portion of the clip directly from the monitor into my timeline (either video, audio, or both). Since yesterday, I can still drag the full clip when no in/out points are set, but as soon as I mark in/out, I can no longer drag the clip from the monitor  nothing happens.What still works:I can drag from the “Drag Video Only” and “Drag Audio Only” icons below the Source Monitor.I can insert/overwrite with , and . shortcuts.The issue only occurs when trying to drag video either as video only or audio only in the Source Monitor after setting in/out points.Already tried:Resetting workspaceRe-enabling “Drag Video Only / Audio Only” buttonsResetting preferencesConfirmed track targeting (V1/A1) is enabledTested with different clips and projectsSystem:Windows 11Premiere Pro version: v25.5Expected behavior:Dragging a mar

When I add captions to my video, the caption elements don't line up exactly with the video clips. This creates extra work to change the length of each one.I have created a video to show the problem: https://somup.com/cT6u6r9F52Is this actually a bug or is it meant to be like that?Thanks

I updated Premiere at 25.2 version and I've noticed a that in the source monitor are not showed the in and out points over the audio clip. Is it a bug or can i activate them somehow? I attach an image for greater clarity.   Thanks, Vito.    

Bonjour ça fait plusieurs jours que j'ai décidé de passer sur la version 2025 de premiere pro, et ya certain projets qui ne veulent juste plus se lire au bout d'un moment, genre le bouton play de la prévisualisation qui reste sur le triangle et pas le logo carré quand la vidéo se lit alors que je spam la touche espace. absolument tout le reste de l'interface est fluide, je peux toucher à la timeline sans bugs ou de ralentissement, aller dans les autres onglets en toute fluidité etc c'est pareil dans l'onglet source, et j'ai beau repasser en 2024 ça continue de faire ce soucis à chaque fois je dois redémarrer le logiciel pour que ça refonctionne, mais c'est embêtant car maintenant je me dis qu'il y a une sorte de compte à rebours avant que ça recommence, et je n'ai jamais eu ce soucis avant D'autres projets premiere pro parfois nettement plus lourds n'ont pas du tout ce problème, et j'ai beau enlever et remettre les proxys c'est toujours la même choseJ'ai également p

Hey everyone, I’m running into a really weird issue in Premiere Pro and I’ve already tried everything I could think of, but nothing fixes it.I’m editing a project with external audio. There are only two files in use:– one video file (.MP4)– one audio file (.WAV, 48kHz, recorded on an external recorder)I manually synced them in the timeline, made a few cuts, and everything was perfectly in sync. Then I saved and closed the project.When I opened it again later, some audio clips suddenly became completely out of sync.Here’s the strange part: everything plays fine up to 02:22:27 on the timeline. After that point (right after a simple cut), the audio clip suddenly changes to a completely different part of the same source file. The video plays correctly, but the sound doesn’t match — it’s like Premiere is playing a random portion of the WAV file.Here’s what I’ve already tried (none of it worked):Cleared all Media Cache and Cache DatabaseRe-imported the original filesRelinked the audioRe-expo

For the last 3 releases (PR V 25, 25.1, 25.2, and now 25.3), Premiere Pro is constantly crashing every few clicks while working with Sony H.265 footage. This is the same footage from the same camera I've been using for 5 years in Premiere Pro on several hundreds of projects. Crashing while playing/moving the footage in the timeline has only started to happen extremely frequently in the last 6 months of Premiere Pro's releases, so this is definitely a bug.   I'm also using the same computer (Mac Studio M1 Ultra with OS 14.7.6).   Sometimes I get 10 minutes then it crashes, while other times I get just a minute after relaunching, but it's always when I'm doing something with the footage. It doesn't matter if I only have a few clips or a full timeline; it seems to hate the footage. I'll trim a clip then hit spacebar to play for example, and it'll crash.   We shoot in 420-10 bit 4k h.265 because it's very high quality, and efficient. Our computers can play it back flawlessly

Hi everyone, I’m experiencing a serious stability issue with Premiere Pro 25.3 on the ASUS ROG Zephyrus G16 GU605CP (running Windows 11, BIOS .302) I just bought. The issue begins whenever I try to resize any panel in the workspace. Right after that, the entire system becomes extremely laggy and unresponsive, followed by a temporary black screen, as if the GPU drivers are resetting. If somehow I manage to close Premiere its process remains active in the background and cannot be terminated via Task Manager unless I force a restart.Before the issue appears, I’ve also noticed that switching between workspaces (e.g., Editing to Color) causes the interface to refresh quite slowly. Panels load in a staggered way, flickering or appearing one after the other, as if the system is struggling to render them in real time.I’ve already run Cinebench and FurMark stress tests without any thermal throttling or major performance issues, and I’m using the laptop in Performance mode through Armoury Crate.

Yo tengo un problema diferente, usando OS windows, el archivo que trabaje ya no me dejo guardarlo y me emvio un mensaje que algunos de las complementos y un error 5000, adobe te da un procedimiento para poder guardar el archivo, pero se pierde una gran cantidad de información.Existe una solución a este problema

I didn’t add any extra language, but Premiere Pro automatically adds another language when I open the app.After I delete it, the language comes back again.My Windows system language is not English, but I want Premiere Pro to use English only.I can’t control or stop it from changing the language automatically.Default install language is english but still same,it give me other language...

デフォルトの設定の通り、スペースキーに再生/停止を割り当てています。サブタイトルのテキストを編集するため、プログラムモニター上でテキストボックスを選択し、テキストツールに切り替えてスペースキーを入力すると、文字が入力されるだけではなくシーケンスの再生まで始まってしまいます。 昨日Windows10から11にアップデートした際、Premiereを最新バージョンに変更してからこのバグが起こるようになりました。キーボードショートカットの位置は変えたくないので、別の対処法を教えてください。

I'm running the latest version of Premiere Pro and trying to work with some footage shot on a Canon C70. When I import these .mov files, which are 4k video, they only show up as audio files. I assume this is some kind of codec issue. Is there a plugin necessary to make the files work? I'm on a 2019 iMac running OS 11.5.2

Continuo teniendo GRAVES problemas con Adobe Premiere Pro. El programa se cierra repentinamente o quedan tildados previo a renderizar o durante el rederizado. En algunas ocasiones se ha presentado esta falla: "Stop Code: SYSTEM THREAD EXCEPTION HANDLED" entre otras. Lo llamativo es que la computadora está muy bien equipada y no debería presentar este tipo de fallas. Incluso tengo otra PC de prestaciones menores y en ella ambos programas funcionan sin problemas.A continuación detallo el hardware y software de la PC que presenta los problemas:Hardware:Procesador: Intel I9-14900K 6GHz 36Mb S.1700Motherboard: Gigabyte Z790A-K AORUS ICE DDR5 LGAMemoria RAM: Kingston Fury Beast RGB 32GB 5600 MHz DDR5Placa de video: Gigabyte Nvidia Geforce RTX 4070 Ti Super EagleDisco sólido SSD: Kingston Fury Renegade 4TBDriver de video:Controlador de estudio NVIDIA 580.97Sistema operativo:Windows 11 Pro – Versión 10.0.26100Versión de Adobe:Premiere Pro 25.4.1After Effects 25.4Acciones ya realizada

Hi all, I've been using a premiere pro extension I've made through a local python server (server.py). The py file also has all the extend script code (using pymiere package, eval_script). I decided to push the server to heroku, and move the eval_script to main.js (which will remain local). But I can't get csInterface.evalScript to work. It keeps through EvalScript error. So I tried a basic script. Literally, 1+4. I tried with and without the return statement.var csInterface = new CSInterface(); csInterface.evalScript("return 1 + 4;", function(result) { resultElement.textContent = 'Result: ' + result; // I display the result in html inside premiere });And csInterface.evalScript("1 + 4;", function(result) { resultElement.textContent = 'Result: ' + result; //again display in html inside ppro });am I using this wrong..? python's eval_script worked just fine.

Issue – When attempting to attach proxy video files from a mounted network drive, the ‘attach’ button takes the user right back to the root level of the PC (like ‘My PC’), showing all drives, and fails to follow the same file path as the original file location. This occurs with the proxy video files named correctly (e.g. filename_Proxy) and stored in a ‘Proxies’ folder right alongside the original full-resolution clip. This has only occured since I moved my workflow from a thunderbolt RAID array to a large Synology NAS device (which is properly mapped as a drive in windows). When all files are stored on standard desktop drives, the attach button follows the file path with no problems.Steps to reproduce – 1. Store the original video file and the proxy video version on a mapped network drive, with the correct naming scheme and folder structure. 2. Import the original video file into Premiere Pro. 3. Attempt to ‘attach proxies’ and watch as Premiere falls back to the root of the computer

I am on an iMac i9 (2020) Radeon Pro 5700 XT 16GB, 64GB of RAM, 2TB SSD, and MacOS Sequoia 15.7.1 running Premiere Pro 25.5.0.On this project I am working on, I am in the Text Panel under the Transcript tab and making corrects. Often the corrections fail to show, so when I edit the text, and press "Tab" on my keyboard (or click away off the panel), the edits I made disappear and it shows how the text looked originally. To fix this, I have to close and re-open the project, which is very annoying, and then it works like as expected.Usually before this happens I have been editing the sequence (removing small moments and such) and thus could be related to that. Seems to work fine if editing the text is the first thing I do once I reload the project.

The video file has perfectly correct sounds when watching it in any video player, however when I import it into premire pro the sound is desynced

Hey everyone, I've been running into an issue where shortcut keys are being triggered while I'm typing text in Premiere Pro.For example, when typing on a text layer: Instead of just typing, certain keys act like I'm hitting a keyboard shortcut (like “C” switching to the Razor tool or “V” switching to the Selection tool), even though my cursor is clearly inside a text field. Premiere Pro version: 25.3 OS: MacOS 15 Sequoia What I’ve tried: Restarting Premiere Resetting preferences Has anyone else experienced this? Any known fixes or workarounds? Thanks in advance!

I've dealt with this error before but it now seems to be on steroids - Frame Substitution Recursion attempt aborting after multiple attempts on file... Mac Mini M4 Pro64G memorySequoia 15.1Media Hard Drive - WD_BLACK 4TB SN850X NVMe SSDGen4 PCIe, M.2 2280, Up to 7,300 MB/s1.9TB available of 4TBPremiere Pro 24.?, 25.2 and 25.3 (beta) I'm editing multiple footage files that I've used consistently since 2022. They are h.264 mp4 files - basically B-Roll masterfiles for work that have never given me any issue. Some of the footage is 59.97fps, some are 29.97. None are variable framerate, all have been exported into these file formats from their original sources and used without issue for some time, including on a much less powerful machine.At the beginning of January I was using Premiere Pro (beta) - not sure which version - and every footage clip in the library started giving me the "Error retrieving frame" error. I couldn't get it to stop so I switched to the non-beta versio

Environment:Workstation Dell T5810SO: Windows 10 22H2 OS Build 19045.6456Processor Intel(R) Xeon(R) CPU E5-1650 v4 @ 3.60GHz [6 core(s) x86_64]Memory 32GBGPU Nvidia Quadro M5000 Steps to reproduce – A numbered list of the exact steps needed to reproduce the problem. 1 Create a sequence and insert clips on it2 Add push effect in a transition between clips3 export the timeline to XDCAM HD 422 29.97Expected result – What should happen after completing the last step.Timeline exported successfuly without any issuesActual result – What actually occurred after the previous stepError during export. It occurs when exporting through Media Encoder or Premiere Pro itself Screen recording – If you think it might be helpful, include a recording of your screen, showing the issue.  Adobe Premiere Pro version – Adobe Premiere 2025.2.3 and AboveOperating system – Specify Windows or macOS, along with the versionWindows 10 22H2 OS Build 19045.6456GPU driver version (Windows only) – If you're on Windo