Bug Reports

Masks doesn't work properly. Keeps bugging and not rendering right. downgraded to the previous version and the same mask works perfectly

I'm using 25.5.0 on a Macbook Pro running 15.7.2 through a dock with 2 external monitors, using the left for editing and right for playback... however I have an intermittent issue when adjusting elements on the timeline during playback, the playback monitor will letterbox the output and the overlays from the program panel will appear... I have to click into a different timeline and back for it to resolve... I can't work out how to prevent it or fix it??? (attached is the same frame with/ without the error as seen on the playback monitor)

Changing the timeline (sequence) resolution updates the displayed image correctly, but the Direct Manipulation overlay (transform bounding box) remains at the previous resolution, resulting in an incorrect frame position and size.Steps to ReproduceHave sequence with some footage. Change the sequence/timeline resolution (either upscale or downscale). Select a clip and enable Direct Manipulation. Observe the Direct Manipulation overlay.Expected ResultThe Direct Manipulation overlay should immediately update to match the new timeline resolution and remain correctly aligned with the displayed footage.Actual ResultThe displayed image updates to the new timeline resolution, but the Direct Manipulation overlay retains its previous dimensions and position.When the timeline resolution is increased (upscaled), the overlay appears much farther away from the footage. When the timeline resolution is decreased (downscaled), the overlay appears smaller and is positioned inside the footage instead of

I had a project in version 26.2.2 where I used Object Masks.I was experiencing playback issues, so I found out that version 26.0.2 might offer better performance.After rolling back, I reopened the project, but all the Object Masks caused my source clips to become invisible whenever they were enabled. I'm still looking for a fix.

This is actually a HUGE bug because you can’t change your sequence resolution without corrupting your timeline basically     Border inaccuracy when going from 1080p to 4K sequence resolutionTeleportation when trying to change position (towards top left corner)  The borders go inside the video when going from 4K to 1080p (Exact opposite) Weirdly enough, if we switch between sequences the bug fixes on its own and premiere behaves as it should.

What kind of update is this? The interface keeps lagging, and everything freezes. Roll back this update and release a proper build. I can't work!!! Not only does everything freeze—you're killing my project!!

If i close and restart, i can get a few edits through, but it keeps rejecting edits to the captions

Ripple Trimming has gotten significantly slower in 26.2.2. For 4 seconds sometimes up to 15 seconds after making a ripple trim forward or backward, the playhead and playback monitor freeze before you can edit again. I use Ripple Trim thousands of times per project. It was snappy before this update. I am using a M2 Ultra Mac Studio with 192 g of RAM, 8TB of storage, 24‑core CPU, 76‑core GPU, and 32‑core Neural Engine. Why is this so sluggish?

I write subtitles where I translate from African languages to English so I have to create captions manually. Before, I used to turn spell check on in one caption block and it would remain on until I closed the project. Now, I have to turn it on each time I start writing in a new caption.

Premiere Pro 26 started freezing specifically on the Properties panel (text, captions, masks, etc.) after some unknown change — I can't pinpoint what triggered it. My system is solid: Windows 11, Intel i9, 64GB RAM, SSD, 6gB vídeo, no viruses, no bad sectors. Simple edits that never caused issues before now grind to a halt. Adobe's only official solution was to downgrade to version 25.I'm attaching a screenshot of the frozen Properties panel. Anything I try to do here, takes “forever”.My Premiere is set to Brazilian Portuguese, but the freeze happens regardless of language — so this doesn't seem to be a localization issue. 

The spell check feature is not working. Clearly misspelled words are not showing that they are misspelled. I have disabled and re-enabled spell check in the graphics tab and that hasn’t fixed the issue either.

Just trying to learn Premiere and I’m unable to download tutorial files within the app on MacBook Pro. I keep getting this error message after clicking on download button. My internet connection is fine. Please help  

Hi,   I am currently working in a teams project and after days of troubleshooting other issues, my project refuses to let me lock audio tracks properly.  Whenever I try to lock a track the button gets stuck like this and doesn't actually lock The only way to lock audio tracks is to hold shift and lock all of them at once. It goes the same the other way around, if all tracks are locked, I am unable to unlock one individually. The lock icon looks like this, again, without actually unlocking the track   Was the locking audio tracks function done away with to make room for more generative AI "features" or am I doing something wrong?   Thanks, Zack   moderator note: thread name updated  

When licensing adobe stock music in premiere, via right click, after selecting the type of license the window just keeps loading. Even after updating to the newest premiere version today. I even let it sit for two hours while I went to the gym and meetings, with no change. Also clicking the cart icon in the Essential Sound Browse panel didn’t work. A work around I found was to download and license the music track directly from the adobe stock website. 

Just upgraded to a Mac Mini M2 and jumped from Premiere Pro 2019 to Version 23.4. I Sony EX footage that shoots as spanned clips and when I bring them into premiere it brings them all in separate. Previously it has stitched together the spanned clips for me, but now where I should have an hour long clip, I have a bunch of 13 minute clips. that is if I drag the folder in from Finder. If I got through media browser it's even worse, it only sees the first 13 minute clip and doesn't even show me the rest of them. Even opening a project from an older version where the spanned clips were correctly imported and already in use, it still brought them in individually and doesn't recognize them as a larger single clip, so it breaks those projects.  Pretty lost here as this is really screwing up my workflow. any help is appreciated. Thanks,2023 Mac Mini, M2 Pro, 32gb RAMPremiere Pro 23.4

Exporting using the Frame IO panel crashes maybe 3 out of 4 times. It’s infuriating. The other major bug is it continues to export the wrong sequence. I will export sequence.v01 and then, when I export sequence.v02, on Frame IO, the sequence will have the correct name, but when I play it, it’s the old v1 sequence. I have deleted my cache, have the latest updated versions of Premiere, and nothing fixes this problem. 

On opening Premiere 26.3 it is behaving just like Version 26.2.2 with a long pause before showing any list of projects. See here as well System13900KWin 11 25H2, Build 26200.8655NVidia 4080 Super 16GB Driver 591.86128GB RamMulti NMe SSD drives

Dear Adobe Customer Support,I am writing to request a refund for my cancelled Premiere Plan subscription.Shortly after subscribing, I experienced a login/access issue while attempting to use the service. The Adobe authentication page displayed an error message stating "Something went wrong" and generated Error ID: bee3c817-e4e9-4cb3-b0de-f06dbd027873.To seek assistance, I replied to the Adobe support email and reported the issue. However, my email could not be delivered because the Adobe support mailbox was full. The delivery failure notification specifically stated that the recipient mailbox could not accept messages due to a quota exceeded condition.As a result, I was unable to obtain technical support or resolution of the issue. Since the problem remained unresolved and support communication was unsuccessful, I decided to cancel my subscription.My cancellation has now been processed, and I received confirmation that my Premiere Plan subscription will end on 28-May-2027 (PT).Consider

A ferramenta de transcrição automática em PT-BR está com um bug constante. Em alguns momentos, ela não transcreve o clipe, e quando fecho o painel “Text” e tento abrir novamente, ele não reabre. Daí, ao reabrir o programa, a transcrição aparece com coisas que não foram ditas e nem se parecem com o que está falando no clipe. Inclusive, hoje, apareceu pra mim uma transcrição esquisita e ofensiva. Aparecendo escrito “Decote Sexy”.Meu Premiere está atualizado para a versão v 26.3.Meu computador é Windows 11 - Acer Nitro v15Processador    13th Gen Intel(R) Core(TM) i7-13620H (2.40 GHz)RAM instalada    16,0 GB (utilizável: 15,7 GB)Placa gráfica    NVIDIA GeForce RTX 4050 Laptop GPU (6 GB)Intel(R) UHD Graphics (128 MB)Armazenamento    346 GB de 477 GB usadosID do dispositivo    4A9E1247-DFAB-4ACA-B418-66B884B01A59ID do Produto    00327-60000-00000-AA515Tipo de sistema    Sistema operacional de 64 bits, processador baseado em x64Caneta e toque    Nenhuma entrada à caneta ou por toque disponíve

Premiere 2026 Color Management is a lie  S-Log3 is hard-clipping and acting like trash 8-bit footage  I am shooting 10-bit S-Log3 on Sony cameras for maximum dynamic range, but Premiere Pro 2026 is completely destroying the data before I can even touch it. Adobe claims "native log support," but the current color management pipeline is an absolute joke.  When I pull down the Exposure slider in Lumetri to recover highlights, nothing rolls back in. The highlights are permanently baked-in and clipped, exactly like I'm editing compressed 8-bit smartphone footage.  Even if I try to adjust exposure at the Source level, use "Interpret Footage" overrides, or stack Lumetri instances, Premiere’s backend automatic tone mapping forces a destructive Rec.709 conversion FIRST in the rendering order, clamping the highlights and holding my 10-bit sensor data hostage.  If your "automatic color management" clips the data before the exposure sliders can access the raw log curves, it isn't color management—

first description is all to add.

Issue - Dynamic Link Breaks wile exporting comps in after effects 25.0 and aboveAdobe After Effects version number - all the After effects 2025 builds has same issue Operating system - windows 11 Steps to reproduce - open a sequence > select some clips in active seq > right click > "replace with after effects" >  a dynamiclly linked comp apears in PPRO , PPRO is running in background ,Now when we render any comp inside after effects the dynamically linked files in PPro goes OfflineExpected result - export in after effects compleates without making PPro dynamically linked  clips go offline Actual result -  dynamically linked files in PPro goes OfflinePossible issue-- the issue can be related to aerender.exe not mainaining the link with ppro wile exporting and making the clips in ppro go offline 

Hello,  I am having exporting/encoding trouble as of late. My exports are taking WAY longer than usual. I'm talking 20+ hours for videos that prior to the last couple weeks would have taken no longer than 3-4 hours. (I have exported over 400 videos and haven't changed anything). I have noticed that I have been getting a pop up while editing stating to "check storage, unable to read audio" the audio cuts out for maybe a second and then no other problem. I have 200+ storage on C drive available and 300+ available on E drive. I have 64 gb 3600 RAM and intel i9 9900k CPU as well as Nvidia RTX 2080 Ti. while exporting my memory is at 32% and cpu around 30% ( CPU goes up to 100% in the beginning). As I've stated above, this is not normal for me, even when exporting shorter files (about 20 seconds) it's taking multiple minutes versus the 10-20 seconds that it was previously taking to complete export.  im extremely frustrated and am looking for help. Thank you.  

Issue: Holding the Shift key while dragging track dividers in the timeline header fails to adjust all track heights simultaneously. Instead, Premiere completely ignores the Shift modifier key and only resizes the single hovered track.Steps to Reproduce: Open any sequence containing multiple audio or video tracks in the timeline panel. Hover the mouse cursor over a track divider within the track header zone (next to track names/locks) until the vertical resize arrow cursor appears. Hold down the Shift key on the keyboard. Click and drag vertically to change the track height. Expected Result: All corresponding video or audio tracks should resize concurrently to match the height of the track being dragged.Actual Result: Only the single track under the mouse pointer changes height. The Shift modifier is completely ignored.Screen Recording: https://drive.google.com/file/d/1MXTTV74yZD1vIpy4q9dX3JdMTPH0zwpG/view?usp=sharingPremiere Version: 26.2 (Release) and 26.5 (Beta)Operating System