Bug Reports

Premiere is open, I click the icon in the Dock or CMD-TAB to it, and it doesn't become active. Premiere stays in front while the menu bar reflects that Finder is active. This doesn't happen when I use third party file viewers like Pathfinder. MacOS 13.6.9

The IssueOn macOS, when upgrading from one version of Premiere to another, the Frame.io panel will get stuck when attempting to log in.It won’t open your browser to the Frame.io authentication flow when you try to log in. The FixOur team is investigating the root cause of the issue. This is our number one priority for the Frame.io panel in Premiere. However, you don’t have to wait for us to get logged into Premiere. The WorkaroundIn the short-term, you can log into the Frame.io panel if you delete the authentication token that was created in a previous version of Premiere.Close Premiere Go to Keychain Access (not Passwords) Under ‘Login Items’, scroll down to ‘com.adobe.frameio.token’ Right-click the token and select ‘Delete’ If prompted, confirm you want to delete the token Re-open Premiere and log into the Frame.io panel 

Windows 11 PRO 25h2Premiere 25.6.5File search is not working in the Project section, Graphics Templates, and the Premiere Composer plugin. It can't find footage, sounds, or images. Even if the filename contains only a number, such as 2. I know there's a file named 2 in the project, but the search can't find it. The same goes for all the other files. How can I find the files I need in a project when there are hundreds of them? I just updated to the new version of the program today, and nothing has changed. Searching for these files works in DaVinci Resolve, so there's nothing wrong with the files. And since the files are in different languages, language can also be ruled out as a potential issue

Premiere 2026.Transmit doesn't launch at startup. You need to open and close the prefs panel to activate it.Reset preferences doesn’t do anything.It is a bug that I reported back to v2025, but the topic doesn’t exist anymore…Thanks.Macbook Pro M1 MaxSequoia 15.7.3

See the video. Steps to reproduce: add a 1920x1080 imageonto a 1920x1080 project timeline, reduce the scale. At 49% the image jumps and becomes much smaller. Premiere Pro v.25, all the settings reset, caches cleaned. It's on CUDA and OpenCL in 14700K+4080 On Mercury all is OK

When using the Transform effect in Premiere Pro 26.0, adjusting the scale or position values causes the keyframe graph to reset to the default interpolation. Previously customized easing curves are lost, and I must manually recreate the graph each time.Issue:Transform effect keyframe interpolation resets when adjusting keyframe values.(IT HAPPENS TO EVERY SINGLE PROJECT IN THE NEW 26 VERSION, BOTH ON MY WINDOWS 11 AND ALSO ON MY MACBOOK M4)Steps to Reproduce:1. Apply the Transform effect to a clip2. Add two scale keyframes3. Adjust the interpolation graph (ease in/out)4. Modify the scale value on a keyframeResult:The interpolation graph resets to default and removes the custom curve.Expected Result:Adjusting keyframe values should preserve the existing interpolation.Additional Issue:Because the graph resets automatically, creating and using Transform presets is currently impossible.This behavior did not occur in Premiere Pro 25.5.Premiere Pro Version: 26.0Operating System: Windows 11GP

Hi,I'm using Premiere Pro 25.2.3 on a Mac Studio M1 Ultra (128 GB RAM) with Mac OS Sequoia 15.4.1.  I use a QNAP NAS (3088XU-RP) wired over 25 GbE SFP28 cabling.  My read/write speeds exceed 2000 MB/Sec over SMB. I began a new project recently (as a Premiere Production) with approximately 100 hours of footage, all processed to proxies as ProRes Proxy codec within Premiere.  There are approximately 900 clips in the project that contains our media within the Production.  When accessed over SMB, Premiere Pro takes upwards of 10+ minutes to fully load the project.  Specifically on the background task of "relinking" every time the project is opened.  Once everything is finally loaded the performance is fine. But when I move all that media to an external SSD (APFS formatted) or even an iSCSI volume from the same NAS (effectively just a block level APFS volume over the network), Premiere Pro loads this project and completes the background "relinking" ta

I’m trying to render a few small sections of my timeline (<30secs) but it refuses to render and just sits there with the render bar not moving (all night!). Some clips contain object masks but I’ve removed these and it still happens. I reset the preferences and cleared the cache and it rendered a few that it wouldn't render before but then stopped again. It’s like it's getting ‘clogged up’ somewhere and can only cope with with a certain amount. It also won’t export so this is an urgent bug fix request!My system is:timeline: 23.976 fps, 4096x2160, ProRes422.Version 26.02 (build 2)MAC: MAC STUDIO 2023 M2 MAX 96GB TAHOE 26.3.1 (a)Sandisk Pro Graid 80Tb shuttle 4

Hi, Here’s whats happening:I create a MOGRT in After Effects, where I use Lumetri Color on adjustment layer and adjust settings like Temp/Exposure/Contrast/etc. After exporting and importing this MOGRT in Premiere Pro 2026, these adjustments doesn’t show up. However, in Premiere 2025 - it works perfectly. I tried many different things, but PR 2026 doesn’t seem to recognize Lumetri Color in MOGRT’s at all, but PR 2025 works fine with it. What has changed in 2026 that this stopped working? Any feedback would be appreciated!

Using MOGRT in Timeline and changes e.g. text value. "Render and Replace" renders .mov-File with default values! After "Restore Unrendered" and again "Render an Replace" rendered .mov-File is correct. Using MOGRT multiply times in timeline "Render an Replace" always use same filename (not increasing) and replace files thats leads to error retrieving frames. Steps to reproduce:  Import MOGRT via Graphics Templates-Panel multiple times to Timeline Change e.g. text value Render and Replace (Source: Sequnece, Format: Quicktime, Prest: Match Source - Apple ProRes444, Location: Next to Original Media) - select clip for clip (not selct mulitple clips) Result: Renderd .mov-File shows wrong (default) values, all rendered .movs gets same filename, error retrieving frame  Expected result: Rendered .mov-File show right values, multiple files gets increasing filenaming Bug exists in Version 25.5 and still in Beta 25.6.0 (74) not in Version 25.3   System: Mac Studio 2023 (M2 Max)

Bug ReportWhen using the Typewriter effect from Film Impact inside Adobe Premiere Pro, the effect does not behave correctly on text containing a mix of uppercase and lowercase letters. Expected behaviorThe text should appear one character at a time in sequence, regardless of whether the text uses uppercase letters, lowercase letters, or a combination of both. Actual behaviorWhen the text is written in all uppercase, the effect works correctly and reveals the letters one by one as expected.However, when the text contains a mix of uppercase and lowercase letters, the animation breaks. The first part of the text appears all at once instead of being typed character by character. In my case, the first two words or sentences are shown instantly.The behavior also seems to vary depending on the font used. Some very basic fonts do not work correctly, while some more complex fonts unexpectedly do work. However, based on my testing, the issue clearly appears to be related to mixed capitalization

I commonly record R3D footage with 4 audio channels, and then before editing in the project panel, I isolate channels 3 and 4 (which contain the lav or boom feeds) by right clicking a clip and selecting “modify-->audio channels”. In 26.0.2, this feature has no factor, the audio I hear is always from source channel 1 and 2 (built in scratch mics), I never hear anything from Channels 3 or 4. This is true with new empty projects created within PP26 and with projects migrated forward from PP25.I luckily noticed this early on during a big project, reverted back to PP25.6.4 and where this is not an issue (I can hear all audio channels as expected, and remap the source clips channels when I want to).Mac Studio M4Max 64gb running Sequoia.

I’ve never noticed this before, and I am following the same edit technique for 20 years.  My workaround is to only adjust the clip on the right.  I should mention that the clip on the left is using the remix funtion. The remix function (which still needs a litle work) got me close to what I wanted, but didn’t end the track where it needed to end, so I cut the end of the remix track and added the end of the un-remixed track where it needed to be.  I’ve been customizing the ends of my videos like this for as long as the remix function has been offered, but I’ve never had an issue like this before.

Subject: Bug Report — Custom Effect Presets Not Appearing in Effects Panel (Premiere Pro 26.00) Hello Adobe Support / Premiere Pro Product Team, I would like to report a bug in Adobe Premiere Pro version **26.00** related to saving and displaying custom effect presets. **Issue Summary**When I save a custom effect preset (via Effect Controls → right-click → “Save Preset”), Premiere Pro successfully generates the preset file (e.g., “Effect Presets and Custom Items.prfpset”), but the preset **does not appear in the Effects panel** under “Presets.”  In some cases, the folder appears briefly but disappears when the Effects panel is closed and reopened. The preset never stays visible even after restarting the application. **Steps to Reproduce**1. Open Adobe Premiere Pro 26.00.2. Apply motion/keyframe adjustments to a clip.3. Open **Effect Controls**.4. Right-click the effect group (e.g., Motion / Transform) and select **Save Preset…**.5. Name the preset and click OK.6. Open the **Effects** p

Comparison View Slider on left panel is not working inlatest download 25.6.2 on Windows 11 Pro.  You can select Next and Previous buttons to go to the head of each edit, but that's it.  It worked in prior versions.

Version of the appv24.x v25.5.0Platform and OS versionMacOS 15.4, also Win10 I thinkBasic steps to reproduce the problemWhen doing multichannel exports it is often useful to have Loudness normalisation on the full mix of the export. The 'process' checkbox, if unchecked, should bypass loudness normalisation for that stream. Setup multichannel sequence with 8 outputs. Export 8ch (e.g. WAV) with LU set to normalize on Stereo stream 1 only (i.e. channels 1&2)Expected result and actual resultExpected -A1&2 normalized to LU setting (and loudness report xml to indicate that the other streams are not processed).Actual -ALL streams are normalized to LU setting (and loudness report indicates they are processed). It does work as expected for 4 channel sequences.XML for 8ch: <Stream ChannelCount="2" Index="0" Processed="true"><Stream ChannelCount="2" Index="1" Processed="true"><Stream ChannelCount="2" Index="2" Processed="true"><Stream ChannelC

I often use "Maximize Panel Under Cursor" with the text panel (working on a 14" laptop), but instead of centering on the highlighted transcript, it often jumps to a random section. This makes it really difficult to stay focused on the part I’m working on.

Hello everybody,I’m experiencing a persistent issue when exporting my project in ProRes from Premiere Pro: a green vertical line appears on the right edge of the video.Details:Premiere Pro version: 25.5OS / Hardware: MacBook Pro M3 Max / macOS 13.5, Sequoia 15Sequence settings: 2500x1500, standard frame rate of 25 fps (match source), no adjustment layers or effects that could cause thisExport settings tested:ProRes MOV (422, 422 HQ, LT) → green line appearsProRes MXF OP1a → green line appearsMedia Encoder export → same resultH.264 export → line does not appear Troubleshooting steps attempted: Checked sequence dimensions and confirmed they match standard formats.Tried different ProRes variants (LT, 422, HQ) and both MOV and MXF containers.Exported via Media Encoder instead of direct Premiere export.Considered cropping 1 pixel on the right (temporary workaround, but not acceptable for master quality). The line only appears in ProRes exports, not H.264. This seems like

Hey all!   Weird thing going on here with the relink media window in premiere, it shows up as a small section in a larger window that doesn't allow scaling to the full window size. Was wondering if anyone had a similar issue, it's been this way for a while now! Would be nice if I could use the full size of the window to search media easier.   Using Premiere Pro 22.2  

For a little while now on the v25.4 beta I've been experiencing an issue when rendering sequences. Usually to prores (with alpha), but have also encountered it less frequently attempting to render to h264/5.I'll try to render out a sequence and it will do seemingly nothing for anywhere from 10-30s then pop up with an error similar to the one I've attached below. The error below was generated by a sequence that contained nothing but a text element with the sapphire ultraglow effect appliedThis issue does not occur if I hold shift during boot and set software only rendering, nor does it occur on v25.01. v25.4 (build 38)2. Windows 11 | 10.0.22631 build 22631 - rtx 4080 (latest studio drivers), amd 7900x, 96gb ram, working off an ssd3. I haven't completely locked down the pattern yet, but I seem to be running into it with sapphire's UltraGlow (latest version) a lot, but as noted previous versions of premiere do not encounter the issue with the exact same sequence, and disabling gpu renderi

I've dealt with this error before but it now seems to be on steroids - Frame Substitution Recursion attempt aborting after multiple attempts on file... Mac Mini M4 Pro64G memorySequoia 15.1Media Hard Drive - WD_BLACK 4TB SN850X NVMe SSDGen4 PCIe, M.2 2280, Up to 7,300 MB/s1.9TB available of 4TBPremiere Pro 24.?, 25.2 and 25.3 (beta) I'm editing multiple footage files that I've used consistently since 2022. They are h.264 mp4 files - basically B-Roll masterfiles for work that have never given me any issue. Some of the footage is 59.97fps, some are 29.97. None are variable framerate, all have been exported into these file formats from their original sources and used without issue for some time, including on a much less powerful machine.At the beginning of January I was using Premiere Pro (beta) - not sure which version - and every footage clip in the library started giving me the "Error retrieving frame" error. I couldn't get it to stop so I switched to the non-beta versio

There seems to be a bug in Premiere 2024 (latest update) where when I import a .scc file originally created in Telestream Caption Maker, and have music symbols around lyrics of a concert, a lot of the closing music note symbols around lyrics are not there, causing me to have to replace them.  They are in the original caption and .scc files before importing into Premiere.  Very time consuming and irratating to have to replace these!  This has happened on two separate concerts I have captioned in Premiere.Thanks- 

The outline of the mask not showing at all when creating a mask in any situation in premiere 2026

Hey everyone,ive been trying to export an embbeded AAF file to my sound designer, however whenever i run the export process i keep getting this error message:"Cannot embed audio source "File path" because an error occurred when writing essence data. Premiere ASL error number: -2147286767." so far ive tried:1) Render and Replace all the audio on the timeline2) transcode each channel seperately into WAV3) remove transitions and effects or render with audio clip effects4) exporting with complete files5) change the bit and sample to 16\24 and 48\96KHz6) checking the tape names box7) copying the info to a new timeline😎 compying the info into a completely new Premiere project but nothing seems to be working.the only thing the works is when i export the AAF with Seperated files instead of Embedded.the sound designer really preferes to work on an embedded file, and i see no reason for it not to work, but so far cant fix it. can anyone please help?thanks in advance!