Bug Reports

I have been having issues with the timeline in PP, in version 25.2.1,  I have rendered proxy files for some h265 iPhone SDR footage.   the clips will plat for about 2 min or so, and then the program monitor starts to stutter and within a few seconds of that it stops playing completely. I have been monitoring the Taskmanager, and when this happens the GPU resources got o zero.  There is no crash,  a wait a couple of seconds, hit play, and it will play the video fine again for another 2 min. This happens with the proxy turned either on or off (its watermarked also).  This GPU utlization screen shot shows exactly the where the program monitor stops responding and freezes the video frame, this one is playing the H265 Iphone footage.  The drop off you see in the resource monitor on the GPU is exactly where the program monitor stops updating, and freezes on one of the video frames. (this is with Proxy ON) All the drives as Sams

Using version 25.3.0 (Was getting similar issues on older versions too.) Just doing my normal edits. Working with 4k footage. Single timeline open. (I do have a few of my bins in thumbnail mode, curious if this is part of the issue.) When I get ready to export, I press cmd+M to export, the program will not go to the export screen. I click on Export, and it shows up as highlighted, but the window doesn't change to the export mode. When I check system resources, Premiere is using 30+ GB of RAM. Close the app, relaunch, only sing 8GB of RAM, Exporting works as normal and expected. I have noticed the Premiere will gobble up a large quantity of RAM as I edit, but it's not consistent and I don't know what the cause is. Running off a M1 Max Mac Studio with 64 GB of RAM. Still using Sonoma 14.7.6 because things mostly work and I'm hesitant to change things...

Premiere has been incredibly long since the last updates. (Project with some Insta3460 files and the GoPro Plugin) So far it took around 40 minutes with my Max Studio M2 max. Now it takes 6 hours when exporting! Please fix quickly!

Hello, I have the latest versions of PP for my Macbook Pro and PC. But when trying to use DLOG-M files in editiing after a few seconds of scrubbing along the timeline they just freeze. Rendering makes no difference, not exporting - the latter just shows the first frame of each shot. It's highly frustrating as the Windows version of PP is fine. I have tried converting too in Media Encoder, but these seem to fail. Need to be able to work efficiently in PP on my Macbook. Also installed on the Macbook is FCP and there are zero issues with DJI files, but I prefer to use PP.

Hi Adobe team,I’m facing a serious issue in the latest version of Premiere Pro 25.3.0 while importing OBS MKV recordings with multiple audio tracks (Game Audio on Track 1, Mic on Track 2).Here’s what happened:I imported all my recordings from a client project casually into Premiere.For Clip 1 (Day-1), Premiere correctly imported both game and mic audio.But for Clip 2 (Blue Prince Part-2, 2 hours long), Premiere only imported the game audio — the mic audio (Track 2) was completely missing from the timeline.This initially caused panic, as I assumed the audio wasn't recorded — but after checking in VLC Media Player, I confirmed that Track 2 (mic) is present and working.🔍 Investigation & Observation:When you import one clip with two audio tracks, Premiere sometimes doesn’t process both tracks right away.Then when you import the second clip, it only uses one track, skipping Track 2 completely — even if it exists in the file.This behavior is inconsistent and creates serious issue

Updating to 25.3 caused issues with Premiere as well as Media Encoder communicating with Lucid Link. The files affected are proxy video files (Quicktime - MPEG-4 - 1920x1080, 23.98). I get a continuous stream of "Error retrieving frames" messages during playback and rendering. This affects all my projects, but only the proxy video files. I pinned all the media in Lucid to the internal drive, same issue. Rebooted, shutdown and restarted, cleared prefrences and cache files, same issue.Going back to Premiere 25.2.3 and ME 25.2 fixed the issue. Apple M2 Max96GBOS Sequoia 15.1

Estoy teniendo un problema en el export de video en ALPHA ProRes 4444 en PREMIERE PRO. Este problema es reciente, empecé a tenerlo la semana pasada y no antes, mismo premiere, mismo equipos, mismos archivos, mismo proyecto. Cuando exporto en 4k / ProRes 4444 / 16 + alpha / 30fps las letras pierden suavididad en los bordes. Estos son animaciones de texto y png, ninguno tiene efectos de ningun tipo agregados. En el primer frame se ve bien y a partir de eso empieza a romperse la imagen. Hice muchisimas pruebas con diferentes blendmodes. Hice pruebas abriendo una nueva secuencia. Hice pruebas cambiando la configuracion de color de la secuencia. Hice pruebas  DATO IMPORTANTE: Este error lo visualizo al reproducir el archivo en RESOLUME ARENA, VLC, QUICKTIME. Cuando lo reproduzco desde Premiere, abriendo un proyecto nuevo y cargando el archivo como nueva secuencia, se reproduce correctamente con alpha sin errores en los bordes.  Alguién tuvo este

Premiere Pro 2025文字起こし後、キャプションを作成します。そしてそのキャプションを調整する際、分割（Alt+s）します。【正しい挙動】キャプションは２つに分割される。どちらかを消去（delete）してもテキストの選択はそのままになっており、引き続きキャプションの操作を行える。 【現状のバグ】３つのキャプションに分かれてしまいます。そして３つ目のキャプションは中身も何もないものでした。その３つ目のキャプションを消去すると選択が外れてその後のキャプション操作はもう一度どこかのテキストキャプションを選択しないと操作できません。これでは編集にかなり時間がかかってしまいますので急ぎ修正をお願いします。そしてその３つ目を削除すると

Hi everyone,I receive This error message every time I try to use it. Any ideas?Information:Premiere Pro v25.2.3 (Build 4)Hardware: Macbook Pro 2023. 64Gb Ram. Apple M2 Max. Sonoma 14.6.1Firewall is turned off.Internet connection is working. Thanks in advance.   

12/10/24. I updated Premiere Pro to 25.1 today. 1920x1080 Video no longer fills a 1920x1080 aspect ratio timeline on top and bottom. It has been squashed vertically by 1%.  The image is squashed by 4 pixels at the top and 4 more at the bottom. The sides are fine.Increasing the vertical scale by 1% fixes the issue. This is video in a project that looked fine yesterday before the update. Please fix this immediately. Thank you. Mac OS Sonoma 14.7. Mac Studio Ultra. Premiere Pro 25.1

Whenever I use footage from a go pro, Iphone, etc. upon export I get an error stating that I need to buy the full version of creative cloud to access the HEVC Codec. I have the full version, this error has been going on for a year now and every fix I try never works. Does anyone have a permanent fix to this?

Hi all, Multiple editors at my company are experience the same issue with MOGRTs in Premiere 2025. An editor will place the MOGRTs in their sequence like normal, adjust text in the Properties panel, and save the project to our server. The MOGRTs would appear and play back fine. Upon opening the Premiere project again, these same MOGRTs would NOT appear in the preview monitor. The MOGRT files are in the Premiere project, the MOGRTs still appear on the sequence, you can see the text data in the Properties panel, but the MOGRTs simply DO NOT play in your preview monitor and will not appear on the export. When you matchcut on the actual MOGRT clip, the template WILL appear in your preview monitor. These MOGRTs don't even play back in the autosaved premiere projects created when the MOGRTs played back fine. The most confusing part: this is happening to SOME MOGRTs on the sequence and not others, seemingly completely randomly.  Here are the Premiere builds and OS specs fo

This just changed in the most recent update to Premiere 24.6.1 (Build 1).  Normally, if the timeline is the active window, and then you click on the "Export" tab in the upper left next to "Import" and "Edit", it knows you want to export the active timeline.  Right now, it selects whatever clip or sequence you have selected in the Project bin.  So clearly, this is not intuitive and should be reverted back to the way it used to be.  Running MBP 2021 M1 Max, OS Sonoma 14.5

Hi, everyone. I was editing these days in Premiere and I added Ultra Key to take out the green background. And... i got it! But some days passed and I opened the project again and my green screens to returns and I couldn't add ultra key effect! I'm trying but looks bugged/crashed. I need to take out my green screen and I can't, I just need to do it for renderizing my video. What is it happening?! Someone Can help me?

Ram 32gb NVIDIA 4070 2tb  Hola buenas Estoy teniedo un problema con la reproduccion de videos en Premiere pro (mismo problema en after effecst). En la linea de tiempo viendo el material sin renderizar y renderizado no reproduce fluido, (50fps o 60fps, me refiero a fluido), pero cuando ultilizo la opcion de full screen si lo hace.  Lo que me llama la atencion es que lo hice con distintos videos de distintas camara y sucede siempre lo mismo.  Ya probe en meterme en las configuraciones de secuencia e instalar drivers y nada. Adjunto ejemplos y use una camara panasonic P2 HVX200 Y panasonic gh5s ambas en pal.  Saludos.

When attempting to use the transcription feature of Premiere Pro, it will get most of the way through the transcription, and then freeze, crash to an error report, or completely BSOD. This happens no matter the size or length of the clip being transcribed.Adobe Premiere Pro version number: 25.0 and 25.1Operating system - Windows 10System Info:CPU: 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHzGPU Nvidia GeForce 4070GPU driver Studio Driver 572.60RAM 32 GB DDR 5SSDVideo format: MP4Workflow details: This is simply loading the clip and clicking "transcribe", in some cases there may be a few cuts first, but the transcription is mostly the first process that's looking to be done.1. Create project2. Import clip3. Click Transcribe Expected result - The audio should have transcribed.Actual result - It crashed or BDOS'd

I have a macbook pro m4 and this project is just crashing all the time, 100% of the time.I have a 15s clip of 4k footage, color graded in PrPro. I need some animation on it so I replace this with AE comp. It worked fine for a couple of days but suddenly every time I make the smallest adjustment to the AE file and save it, PrPro just freezes, doesn't preview anymore, stuck on the same screen and AE just crashes unable to open it. When I quit both and re open everything works 'fine' until I make a new adjustment (which is all the time). Tried it with a fresh AE comp, with no 4k footage, just a small animation and it does the same. Since this project imporant and has to be finished fast I figured taking a backup laptop (also macbook m4, brand new) and just working on that for a week but it is the same problem on that laptop. Also tried to go back a version in Premiere & AE and it still doesn't change anything. I looked up solutions and nothing is working. Disabled Multi frame ren

I have just joined Premiere pro and already having issues with exporting my Project (video file).  Its keeps on crashing which i have seen is a common thing with Pro. I have tried all possibilities, even match video sours, but it takes an hour to export my video file and crashes fairly quick during the export. I have sent multiple reports. I have enough space on the harddrive - 430 GB. I use a Dell which has a AMD Radeon 780M Graphices. I'm not sure whats causing the issues, but i really need advice/ help. The format is default - H264 but not sure what i should change it to. I read to use software encoding rather than Hardware but still crashes. 

July 2025, Brand new machine with clean install of Premiere:MBOARD: ASUS ROG Strix Z890-IPROCESSOR: Intel Core Ultra 9 285K DesktopDISPLAY: NVidia RTX 5080 16GBRAM: Corsair Vengeance RGB 96GB DDR5-5200Main Drive: 1TB M.2 SSDSecondary Drive (Internal): 8TB M.2 SSD (some media files are here)Third Drive (Internal): 20GB SATA (other media files are here)Windows 11 ProAll drivers fully upgraded, all Win 11 upgrades applied, all hardware benchmarked and stress tested with no problems. Cache cleared, 3rd party disabled, blah blah.Photoshop, Elements, Acrobat, etc all work fine. The problems only arise when I open and try working with Premiere Pro 2025. I have re-installed umpteen times.  It affects new projects and previously-created projects.Same symptoms as has been reported in other threads: Within 5 - 10 minutes or so (or less), system starts to chug, display blacks out and flickers, preview window breaks up with video static, Premiere becomes unresponsive and eventually freezes up

In the essential sound panel, "Generate Keyframes" for Ducking will not create keyframes if the Audio Track the target clip is on is Soloed.Reproduce: 1) Have dialogue (or any other audio) on a seperate track than music. Label/tag audio types accordingly.2) Solo the track with the music clip on it.3) Attempt to generate ducking keyframes on the music clip. Expected result: Keyframes ducking with the parameters specified should appear after generation on the music clipActual result: the "generate keyframes" button very briefly turns gray, an amplify audio effect is added to the music clip, and no keyframes are generated.Adobe Premiere Pro version – 25.3.0 (Build 84)Operating system – macOS  Sequioa 15.5Affects all projects.

Media Encoder always hangs at the end of the export of an MP4. If it's a short 2-3 min video, it only hangs for a few minutes. If it's a 1-hour video, it hangs for a very long time. I tried the "pause" maneuver, but it's not working. I tried the pause trick again after waiting 20 minutes but ME crashed. It is infuriating to sit through a 42-minute render for this to happen. Adobe has never fixed this issue that has been reoccuring for years.

In some projects I can not cancel my actions. 

In my project, we'll say that I have a video with sound, but if I add any audio/video media, the whole software bugs, making it almost unusable. To solve this, I need to delete this new media, but that's not a good solution, so here I am stuck.If I could, I would have shared a video to show the problem.

Space Bar does not work to play or pause video in Adobe Premiere Pro Playback works if physically clicking the play button. Space bar does nothing. There are no shortcuts visible in the keyboard shortcuts window. I've tried:- Resetting cache- Disabling full keyboard access in Accessibility > Keyboard- Reinstalling the full app (5 times, and waited 3 months between installs once) Running:- Mac OS 15.5 (24F74)- Premiere Pro 25.3.0 Being connected with support has not yielded anything yet, unfortunately.Any advice? Much appreciated.

After recent update when changing captions, the first keyboard press triggers as a keyboard shortcut. Only when double-clicking the caption on the playback window again, that's when you can change the captions. First attempt always triggers a keyboard shortcut response instead of the letter you want to press.