Bug Reports

Hoje de manhã estava fazendo um JOB de ediçao de um vídeo de despedida, tudo corria bem até tentar exportar, meu PC simplesmente reiniciou quando tentei exportar o vídeo. Pensei que poderia ser o peso dele, porém o SETUP foi atualizado resentemente com componentes mais robustos, não faria sentido o crach. Então tentei atualizar drivers do Windows e da Placa de vídeo, não resolveu. Então tentei algo mais ousado, desistalei todos os Plugins e renomeei as pastas do Programa em AppData e na pasta da Adobe em Documentos. O resultado, agora nem mesmo editar consigo mais, tive de avisar a todos os meus clientes que restavam que não tinha como entregar as demandas de hoje, e agora preciso resolver esse problema até amanhã de manhã. O que posso fazer? Alguma ideia?

bought audio subscription, then bought tracks, blue tick came up next to track, pulled track into timelineon time line it works well and can edit it.when i have finished my total video edit and go to file, then export, media it saysunlincesnesed low quality audio, to license the audio download the high quality file my subscription has been approvedi have rang and they said yes approvednow they saying technical issue any advice ?have i missed a step 

  I can't select it by clicking on the sound section in the timeline.The sound layer is selected only by selecting it as an area.I remember the times when I used autocad, press and draw a square, select the area 🙂

A number of users on the U2U forums are having issues with Premiere or MediaEncoder creating a folder tree on their 😧 drive as follows ...D:\AppData\Roaming\Adobe\Common\LUTsorD:\AppData\Roaming\Adobe\Common\LUTs\TechnicalIt first was noted by people with Onedrive or Dropbox, but now several others have popped in that do not have those sync apps and everytime Premiere or Me launch, the apps create the folder-tree and folders.Delete the folders, launch Pr or Me, the folders are created again.A bug of some kind perhaps.R.Neil Haugen

Dear Community, I keep receiving a message indicating that my system is running out of application memory. However, I’ve noticed that it consumes space even after quitting all apps. This issue mostly occurs on Macs after an update. It also happens when scrubbing over footage with multiple layers stacked on top of each other. I’m sure others have encountered this problem as well, as many of my colleagues have faced it. Thanks in advance!

The Caption Workflow is broken beyond belief, to the point of not even being useful. It doesn't even matter if you use Premiere Pro's renderer or AME. If you have the caption track enabled (by clicking the "eyeball" icon so that it's "open"), it always burns in the captions. It doesn't matter if you select "None" (toggle the slider in PPR), "Create Sidecar File", or "Burn Captions Into Video." If you have the caption track disabled (by clicking the "eyeball" icon so that it's "closed"), the captions options are inaccessible. Captions don't get burned in, but you also have to manually export your SRT files if you want sidecars. Absolute garbage. I should be able to have a "burn" preset and a "sidecar" preset, and send my file through there to get the two video versions and the support file. Instead, now, for every file, I have to render it, go change the visibility, render it again, then manually create the SRT. This is the workflow in a tool aimed at professionals? 

Specs: Mac Studio M1 Ultra 64GB Ram Premiere Pro 25.1 RED Raw (r3d) files and simple wav files for audio   Attempted Fixes: - Deleted Cache, both with premiere and manually using finder - - Moved from project to production workflow since it's a large feature film, splitting scenes into different projects so they are not all open at once - Moved proxies to different drive (thinking the problem was the HDD was given) and offlined all raw media - uninstalled and reinstalled - used premiere pro BETA downgraded to 25.0, had the same issue, then to 24.6.4, which can't open because project was made with newer versions. - restarted computer with software update - limited memory premiere uses under preferences   Problem: am editing a feature film. Mostly two camera setups. About 6.5TB of raw footage and audio (zoom recorder believe). AIl footage is Red Raw. Dragon and Gemini I believe. I made proxies using the premiere proxy workflow. was able to do syncing, rushes, and even got throu

  I've been dealing with files getting rejected from various clients from my 4K h264 exports.  I've tried different settings like rendering in Software Only CBR, etc..  It's a hit or miss for me.  Either way, I'm expecting more rejects to come.  No matter what I do with the 4K h264 settings, it's never consistent.   Now I have to use my old Imac to make these exports which is much slower but I'll deal with that until there's a resolve.  I would love to show you the images but they're adult related.  I can't post that here.  I've updated my Adobe apps and Mac OS to the latest update, hoping that will solve the issue.  That's not the case.    Model Name: Mac Studio    Chip: Apple M2 Ultra   Total Number of Cores: 24 (16 performance and 8 efficiency)   Memory: 64 GB   System Firmware Version: 11881.81.4 Sequoia 15.3.1   Please look into this.    

Issue - Transform effect appears glitching on the Program monitor (preview) when trying to modify value, such as Scale or Position. Adobe Premiere Pro version number: 25.1.0 (Build 73) Operating system - Windows 11 24H2 (Build 26100.2605) System Info: CPU, GPU, RAM, HD: CPU: Intel Core i5-12400F GPU: NVIDIA GeForce RTX 4070 SUPER GPU driver: 566.36 RAM: 32 GB Hard Drive: Both the footage and premiere running on 1 TB NVMe SSD which is a local storage. Video format: Format irrelevant, the issue persists on any media format. Workflow details: It's just a simple Adjustment Layer on top of an image/video. Steps to reproduce - (Very important!):1. Put an image or video into the timeline (anything, really)2. Put an Adjustment Layer on top of it3. Add Transform effect to the Adjustment Layer4. Try to modify the value on the scale or position by click+dragging left and right Expected result - The Program monitor (preview) should display the changes smoothly Actual res

Issue - I cant replace video or photo in MOGRT file in Premiere Pro. I can do it if i replace from explorer or Project Window but from Source panel its dont working after update to 25.1Adobe Premiere Pro version number: Version 25.1.0(Build 73)Operating system - Windows 11 Pro (64 Bit)System Info: CPU, GPU, RAM, HD:Ryzen 5 5600XNvidia RTX 3070Nvidia Studio 566.3616 GBSamsung SSD T7 and Toshiba SSDVideo format: I used just MP4 file from internetWorkflow details: Standart Sequnce for 4K 25fps, i tried on other its not helping

on premiere 2025.1.0 you cant see the cut mark any more on video tracks if track is too skinny. can you please fix this? yes issue occurs on new and old premiere projects.  

The "Adjust speed and duration" button in the Properties panel disappears under a specific sequence of events.With the Properties panel visible,1. Reverse the speed of a clip on the timeline2. Create a Nested Sequence of the reversed clip3. Double-click the nested sequence to open it4. Close the nested sequence and the "Adjust speed and duration" button in the Properties panel disappears What should have happened? The "Adjust speed and duration" button in the Properties panel should have remained visible.What actually happened? The "Adjust speed and duration" button in the Properties panel disappeared. Clicking on other clips in the timeline does not make the button appear.Closing the Properties panel and re-opening it doesn't solve the problem. I have to reset my Workspace to my saved layout or switch to a different Workspace before it reappears. Premiere Pro Version 25.0.0 (Build 61)Windows 11 Pro Version 10.0.22631 Build 22631

I was editing videos and adding simple graphics from envato to the project.So far nothing special, the usual.Then it suddenly stopped playing the preview in Program Window.Waiting, restarting and updating the (Mac)OS, & even updating the app - NOTHINGchanged. First time every this issue occured since several years.It will stop the generation process when not active in Pr, but not instantly, a few moments after.I can NOT watch any footage from bin in source monitor, no nothing to be honest - no visuals.Did I press any shortcut to delete peak files? did I have or need peak files to begin with? Appreciate all the help I get. see in the lower right corner.

Im on version 25.1 , this is a new bug to this version. I cannot group text or shapes in the properties panel. The group option is always grayed out. I'm on windows 11

I am having a weird issue when using the Slip/Slide tool in Premiere, where it doesn't show me previews only black with timecodes. Not sure if it is a setting, but makes it almost impossible to use those tools. I have attached a screen recording for reference.https://www.loom.com/share/c0a5bd3172054256b024caf01a7866bf?sid=0c0dc39e-214f-4516-994e-ed47673ec82c System:Windows 11Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHzInstalled RAM 32.0 GBGeforce RTX2070 Super w/ Geforce Studio Driver 566.36

since this afternoon we've been unable to access our sequence. as soon as we open our team project we get this message and première pro closes. Unfortunately, we don't have another version saved anywhere other than on première pro (online). Do you know where we could find it and why this message appears?Thank you for your help!(We're working on Premiere Pro 2025.)  

When importing the Arri media into Premiere it all works fine, the media is automatically flipped by Premiere but if you generate proxies from the media, Media Encoder will just render black frames. If you make proxies outside of Media Encoder and attach proxies it renders the media upside down.  Im on Mac OS 14.7.2 and Premiere 25.1 Build 73

Sorry for the minor novel, but I wanted to point out what steps I've taken for last few months. Curently using Premere 24.5 I work in broadcast. Part of my job is to edit the news opens. We use a project that has the individual show templates. These templates have various media, including the opening AE exported graphic. You know, the station logo flies in and the show time comes up then the whole thing transitions off to the first news headline. Each template (there are 😎 has it's own open. This AE created open, about 3-4 seconds, is an AVI. Specifically, it's a Matrox MPEG2 I-frame HD + alpha codec AVI. If i'm working elsewhere on the timeline and I put the playhead over the AVI, Premiere freezes for 4 seconds. Almost every time (90%). This is a huge interruption in the workflow, especially in broadcast where I can get the last element 10 minutes before air. During this 4 second delay, the CPU doesn't spike, the GPU doesn't spike, and the Memory doesn't sp

Exports from Premiere (in this case 25.1) contain random audio clicks and pops and dropouts close to audio fades. This happens when track effects are used, such as denoise, dynamics, eq, etc. This also seems to happen on playback in the timeline, but of course there is no way to visualize it and it's easier to look at the exports. I have had to work around this problem since at least Premiere 2024.   This typically sounds like a bad edit, but it is Premiere chopping the audio in strange and unpredictable ways. See the screenshot below showing the source audio on the top track, and the exported version below. Note the small clicks before the audio fades, and how the waveform is chopped off on the export, indicating an audio dropout.      This happens in various projects and multiple stock Apple machines from M2 Mac Studios to 2020 Intel iMacs. The only way around this bug is for me to export the entire audio track (or stems for all trakcs). Import the export so that

 Even Adobe support is not able to fix this issue. even with giving them remote connection.

I do a lot of text work in Premiere Pro and I've encountered an extremely frustrating new bug. When you're choosing a font, the field doesn't allow you to add more than one letter at a time. I have to physically click the field again to be able to write the next letter. If I want to choose FUTURA, I have to click the font field 6 times to be able to write it. I've tried resetting cache and all those ordeals etc. etc. as well. Please attend to this....

Premiere pro (latest version, fully updated and with no plugins) keeps crashing every time I try to export, in every format except Apple ProRes. I have a fully updated Macbook Pro from 2019 (CPU 2,4 GHz Intel Core i9 8 core, GPU Intel UHD Graphics 630 1536 MB, OS Sequoia 15.3.2) and never had issues until two days ago, when I edited a recording of a Zoom call (a .mov file) and tried to export it in H.264.The only thing I did different from usual was to edit the file audio with Enhance Speech. Since then, every time I try to export in a format different from Apple ProRes, the app crashes.Even past projects that I exported perfectly the day before this. Can someone please help me fix this? I've tried everything (cleaning cache, reinstalling, trying different CBR, even trying with older versions of the app) and nothing works.  

So I have a .png on screen with text on it, that I want to slowly reveal the text of. This is an effect I've done many times before so I tried doing what I normally do, and draw a shape over the top of it (the shape is smaller than the comp), and just animate a crop of that layer as the text is being read. The issue is the crop doesn't start showing up on the layer until it gets to ~14%, when it normally shows up on a Crop-Left immediately once it goes above 0%. This seems to be relative to the entire comp, not just that shape I drew. I've tried this both with the crop that automatically shows up with crops now in the 2025 version, as well by applying Crop from the effects panel (as I did in prior versions). I know as a workaround I can find that exact percentage the crop starts showing up at, but I have a number of spots I'm doing that, and it's a real pain to make sure it is a perfectly smooth animation. I've opened onld project files where I've done the animation before, and th

Premiere Pro 25.1Windows 11 Whern I try and export a video with subtitiles as a sidecar the subs are always burned in.If I toggle the export subtitles option to off it still show subtitles. I have to go into the timeline and turn off the subtitle trrack and export the video and then export just an srt file seperatly.Yesterday an Adobe agent used the remote tool to help sort out another issue with fonts not syncing.He completely removed all adobe apps, settings etc. and used adobe cleaner before a fresh install, so it's not an old install. Any fixes for this? 

I notice when I use the YouTube Short Template, my audio crashes. I had to start editing my video, creating a new file, transfer the elements over and make adjustments, and then place it back. If I build the project with the template inclided, my audio gets distorted.