Bug Reports

Issue - When I Collect Files and Copy to a New Location, Pr is not including LUTs (.cube) files when copying media folders.Adobe Premiere Pro version number: 24.2.1 Build 2Operating system - WindowsSystem Info: CPU, GPU, RAM, HD:CPU Intel(R) Core(TM) i7-7820X CPU @ 3.60GHz 3.60 GHzGPU and Driver Version NVIDIA GeForce GTX 1080 Ti, Driver version 551.61RAM 64 GBHard Drive Internal SSD Video format: RED  R3D Raw File. Red R3D Details: Camera Firmware Version: 7.4.1Camera Sensor: DRAGON-X 6K S35; Minimum Color Version: 2; Resolution: 5568x3132; FrameRate Num: 24000. Sample file is also attached.Workflow details: Sequence settings are 5568 x3132, 23:976, Color Space Rec 709.  Importing R3D Raw files directly from copies of camera media. Local copy was made using Shotput.  Imported via Media Browser.  Project started out on LucidLink Cloud Storage and was then Collected and Copied to local interal SDD at conclusion of contract. Ste

I have been having an issue with my new 4060 GPU laptop where quicktime previews are NOT rendering at all. They will maybe start rendering then fail and without an error mesage, just randomly stop, this happens all the time across many timelines.The adobe agent said 'Something in your system doesnt like quicktime, render in IMPEG instead' and thats obviously less than ideal. Anyone have any ideas or solutions on this?

I have mac mini m1 with 16 GB memory Running premeire pro before sonoma was fine , after the update it takes huge memory  and lags very irreverently.even simply dragging mosue cursor slows everything. even just working in 1080p timeline, forget about 4k.its really really slow, lagging very frustating way.Please resolve, Thanks

Somtimes I'm hunting for a word, but if I don't clear out the text panel, Premiere will continue hunting for words (and auto-scrolling) as I'm trying to edit in the timeline. I like auto-scrolling when I'm searching, so I don't want to disable it every time I want to edit and forget to delete the contents of the seach box.

Everything and everyone says this setting is only supposed to be for Graphics, however changing the value then changes the video levels in my monitor, on the scopes, and on my Blackmagic Decklink output. https://youtu.be/meafmMwLAZg Here is an example video, I spoke with Matt Christensen in the Adobe booth at NAB and he indicated this should not be happening. This is my video proof. Is there some setting or something i need to change that is causing this? thanks 

I had projects with ,avi files with alpha channels that worked file. Since the last update os Premiere when I open these projects, the video layers with the avi files do not load, If I hide those layers, they will not render. To get them to render I need to remove the file.I am currrently using 24.3.0 Build 59This worked before I updated to this versionTo reproduce made an avi file with an alpha channel in after effects and try and import it into Premiere.The expected result is that it would work.This worked as expected for over a year until I updated remiere and After Effects.Can you fix this please?

I believe I remember a time when Adobe Premiere Pro was more efficient when closing the program. Some time this year, when I started using Adobe Premiere pro, I was satisfied with performance. To be fair, I have the Microsoft Surface Laptop Studio 2 with the RTX 4050 and the i7 13700H, so it handles everything I throw at it. It is also more powerful than the M2 Mac that a sibling Of mine owns. There is one annoying problem, however... and it is what happens when you close the program. It takes a good 2-3 seconds to close... which is a bit strange in my opinion since it has never done that. I do have my GPU selected in preferences for processing, edits, and what not, I also have Play-back at full res which has never caused an issue, and it has yet too, which is why I am puzzled as to why it takes a good 2–3 seconds to close.  As for booting the program, I don't have too many complaints, though I wish it were a bit faster. For a laptop of my specs, it takes 8–10 seconds to

Hallo.Beim Start von Premiere nervt mich seit einer Ewigkeit, dass trotz abgespeichertem Workspace dieser bei jedem Start "zerstört" wird und sich auch über den Aufruf aus dem Menü, unter dem gespeicherten Namen, nicht korrekt wiederherstellen lässt.Da ich nicht über Monate an einem großen Projekt arbeite, sondern jeden Tag 10-20 Projekte öffne, passe ich diese Fenstergrößen täglich mehrmals an. Egal wie oft ich den Workspace nach korrekter Einrichtung neu abspeichere oder meinen zuletzt gespeicherten Workspace überschreibe, Premiere schafft es nicht, diese Einstellungen wiederherzustellen. In Zeiten, wo jeder User unterschiedliche Display-Auflösungen hat, geschweige ein denn über mehrere Monitore oder in meinem Fall über einen sehr breiten Monitor gestrecktes Display nutzt, sollte das doch funktionieren. Kann mir hier jemand eine Lösung nennen, oder muss ich darauf hoffen, dass Adobe dieses vermutlich recht einfach zu lösende Problem irgendwann doch mal in einem Update beseitigt? &#12

When I'm editing and using a second monitor as a full screen preview through Transmit Device Playback, Premiere's dialogue boxes should not appear on the monitor using Transmit. This has been a problem for years requiring me to force quit Premiere when I can't use keyboard cues like "Enter" or "Esc" to close the hidden box.

Hi All) I am trying to use the enhance speech module at the Premiere Pro. The option is available, however when I am trying to use it is being downloaded from the Creative Cloud, but the progress bar is not showing any "progress". Any ideas how to fix?  BestRoman    

Hello, me again!  Can you believe it, I've found more bugs!  What a suprise.When I send an Adobe Premiere sequence over to Adobe Audition it is adding +9.0 dB of volume on Audition's yellow volume graph/line on each clip AND a clip effect on each clip, called Channel Volume, which sets each channel to +8.98 dB.  The result is inaudable and burries the needles.  I've used the Remove All Clip Effects and Track Effects options and unticked the Pan and Volume Information.  Before I can start audio mixing in Audition I have to manually click on each and every clip, one at a time, move the yellow volume graph/line back to 0dB, then click in Clip Effects Rack and remove the Channel Volume effect.  EVERY SINGLE CLIP - ONE AT A TIME.Please don't write bugs, I don't have the time.  And please, please, please hire some QC people.  Lots of them.  Why are we paying you to QC your software? For an editing application that was released over

Hi everyone! I recently switched from a PC laptop to the new Macbook Pro 14 inch and have been having an issue with the Media Browser in Premiere Pro. Long story short, I shoot with a RED DSMC2 and on my old Dell PC laptop the media browser would automatically load the previews of my REDCODE Raw footage so I can sift through footage quickly (top image). Now that I've switched over to Mac, I've noticed that the previews no longer load unless I hover scrub over the clip which really hinders my workflow (bottom image). I've done a tremendous amount of research on this and have come up empty handed. Does anyone have a solution or know how to fix the previews on the Macbook to be like my old Dell? Thanks again! 

Hi all , I have been using Adobe Premiere Pro for over a decade. I have a problem I can not fix, I am hoping some one may have a solution. I have tried Many fixes I have found online that do not work.   I have version 12.3.0 Build 59 My problem: When I load a Video the sound does not work, the video is fine. Also the sound does work when I play the clip out of the program. I have checked many things suggested on help videos.  I am going through a focusrite interface which works as long as I  I am not playing the clip in out of the premiere Program . Any ideas on this?? [personal info deleted by moderator]

Can someone help me? When I convert a video to 60 fps in Adobe Premiere it distorts in some parts 

As far as I know, this is a fairly old problem that has not  been solved yet. I have re-read all the forums, reviewed dozens of videos on YouTube, but I am not even one step closer to solving or at least understanding the problem.   The system configuration:Windows 10/11 AMD Ryzen 5600x AMD Radeon 6650xt   It is noteworthy that prores raw managed to run on the same system with a twelve-year-old graphic card AMD Radeon HD7950. RAW 5.8k was added to the Timeline and worked perfectly

So when I open the program, It shows me the project panel only, the other sections are missing (just black). Somehow whe I try to click where the sequence panel supposedly is, It appears, but does not work correctly. Could you guys help me with this please!

This issue has started since Premiere Pro 24.3 (both Windows and M3 Mac) with the new label color feature I guess? Scenario: You put multiple sequence markers with different colors (red, blue, yellow etc.)You export the sequence into an MP4 file.Now you want to insert the generated MP4 file into a new timeline and proceed with the next stage of editing. Expected behavior: Sequence markers are now visible as clip markers with colors preserved.A red sequence marker becomes a red clip marker. A blue sequence marker becomes a blue clip marker. Color is preserved. This was the behavior before Preimire Pro 24.3. Actual behavior: Sequence makers are visible as clip markers but its colors are all green! This happens since Premiere Pro 24.3. This is a blocking issue to me. For soccer videography, I put a lot of sequence markers with different colors, like red = goals, green = subs, yellow = fouls, etc. Then after exporting to a MP4 file, I then put it in a new sequence timel

Almost every time i quit premiere and re-open shortly after, the playhead won't move but audio plays.  tried resetting to saved window layout, but no.  tired of restarting.  max m1 pro, v 24.3. open to suggestions, thanks

I sent a video from Premiere Pro to Youtube but after it says its done the link leads to Youtube and says the video isn't avalible anymore. I'm going crazy, I've done this a million times and nothing is working. It says its uploaded but the link doesn't work and it's not on my profile.

I'm using Premiere 24.3 on an i7 3.6ghz PC with 64GB Ram and a GTX 1080. The masks in Premiere seem to be over-spilling in their expansion. I first noticed it with masks in Lumetri, and now with Opacity as well. I have supplied images. The over-spill is by 100 when the shape is uniform, but when the shape is stretched, the over-spill becomes larger on the side with the greatest distortion away from the mask's center. No errors were given. 

My text disappears while entering Japanese on the type tool using Google Japanese InputWhen typing Japanese on a computer, you input hiragana first, then swap them to kanji as you need.This behavior is controlled by IME(Input Method Editor), and there are several IMEs for your preference.It works just fine with Microsoft's default IME.

Hello Adobe, I have one Mac and a PC, for years I'm using Custom Keyboard Shortcuts on my mac without any issue. but recently I Purchased a Gaming PC, now when I use that .kys keyboard shortcuts file from mac, in my PC, those shortcuts don't key applied, It show the name of my .kys file. like the shortcuts are activated, by my custom shortcuts don't work in mac, I'm unable to find it's solution anyewhere on the enternet, please anyone help me! Please check the screenshot attached

Hello everyone  Upon importing Luts, the intensity slider is greyed out. Why is this happening? Please help Thanks

O multicam do premier está horrível!! Não da pausa, trava o programa e não sala alterações, fezndo a gente perder muito tempo refazendo edições!! 

Bonjour,Lorsque je suis sur Premiere j'ai un soucis de grésillement dans le casque (qui n'est pas dans le son de la vidéo). J'ai trouvé une sollution de fortune en installant le codec ASIO4ALL qui une fois configurer sur première enlève tout grésillement. Cependant avec cette sollution je ne peux plus avoir de son en même temps sur un autre logiciel (Chrome, VLC etc...). Avez vous une sollution pour enlever ce grésillement tout en restant sur le matériel audio MME ?De ce que j'ai lu ça peut venir de l'interaction entre les cartes mère DELL et Première pro. Je suis branché en Jack sur la carte mère. J'ai déjà essayer de changer de casque / changer de jack etc..Configuration de la machine :Carte mèreDell Inc. 0804P1 A05ProcesseurIntel Xeon Silver 4216 Cadencé à 2.10 GHzChipsetPont nord : Intel Skylake-XMémoire63.63 Go de mémoire totale de type DDR4 à 4.8 GHz (1.2x4 GHz)Carte GraphiqueNVIDIA Quadro RTX 4000