Character Animator

Not sure what's wrong I have been trying to explore exporting videos in different dimensions than the usual hd sizes, 1920 by 1080, Switching it up to something like 1080 by 1920 vertical video for Instagram and the likes. Having a weird black line running through from top to bottom and the video shifts to the left and repeats on the other side of the band

Hi there! I exported a scene via Media Encoder (H.264) but the finished product looks a bit different than how it looks in Character Animator. Part of the left side of the background is cut off and appears on the right side of the scene. There is also a vertical line going through the scene at the point where that piece begins. What can be the cause of this and how can I fix it? Attached is a screenshot of the issue I'm experiencing.

Hi there, Is it possible to Animating Arms with my Arm Movements? If so can you provide a turtorial on how to accomplish this? It appears you can only assign a drag and click effect.

I am getting an error every time I open this app on my pc. I was surprised to see that I have the pro version as well, so anytime I click to move back to starter, I will see the following error. I have tried deleting all my projects, restarting my pc , and ensured this was installed locally on my C drive. anything else?This is my file structure btw  

Hello there, hope you will be doing great. I have an issue with the rigging of a new character. This is a simple potato character having only a head and limbs no torso. When I import the file in the character animator, the face background didn't show there. Please let me know how to fix it, is there any issue with layers or this is something else? Screenshots are given here. I am using adobe illustrator 2020 and adobe character animator 2022. 

Hi everybody,I've been working with Ch for a while now and I find that I'm quickly running out of keyboard alphanumerical keys to use for trigger purposes (I wish we could assign more keys to triggers) so I'm thinking it might be time to invest in something to help the situation. I've seen people post about controlling triggers with a MIDI keyboard. I don't know the first thing about those. What's a good budget one to get, how do they work, and does anyone have recommendations on where to start? Or is there something totally different that I should be looking into?I don't know if it's relevant, but I'm mostly working on a desktop PC and occasionally on a Surface laptop (laptop is much less relevant as it's getting on in age and may have to be replaced with something more animation-friendly soon anyway). Also, to clarify, I don't stream these animations live and what I see surrounding MIDI online seems to be geared more toward livestreams. Would it still work for plain ole recordin

Hi there, I came across a strange behaviour of my Character Animator - it would shut down every time I attempted to open a puppet or just a file. Seldom it would open and not crash as long as I didn't switch to the Rig Mode. The problem is very frustrating. Any ideas how to solve this?

When I create a scene everyting fits perfectly in the 1920x1080 box. When I export the scene to MP4, everything shifts to the left and there's an additional vertical section added to the right of the screen. What's going on? Thanks.

I've been using Character animator in After Effects for about two years, and something unusual has just started happening. Not sure if it's a bug or if it's an issue with how I've set it up. In any Character scene that I create, the character model is always placed in the centre, and appears in the centre of any preview. However, when I export this scene (either by linking the Ch file in AE, or by rendering out from Character directly) the character model suddenly moves to one side of the screen and overlaps across to the opposite side. I've had a look and there are no hidden objects in the character model, and even if there were, surely the Character preview would show it. This happens with every character model that I've tried, and happens in different After Effects projects. Any help would be very much appreciated!

The default background keeps popping up unwanted.  So I clicked on "edit original." But instead of taking me to Photoshop -- it takes me Photoshop Elements, where I cannot properly delete the background files.

I am using puppet maker and have imported two different puppets. When I have one puppet selected and one audio clip selected and click "sync," the voice syncs to both the currently selected puppet AND the other puppet in the scene.  How do I ensure that I sync only one puppet?

Hi, I animated a scene in Character animator then linked it to an after effects project. But it seems the Ch audio doesn't work in AE... I've seen older posts talking about the same issue but no solution there. Is this a bug that dosn't have a fix?

Hello Community  Please help? I'm using the standard puppets that come with Character Animator. The Starter version of Character Animator allows me to drag and drop the triggers onto my timeline. However, I cannot find that same functionality on the Pro version. The puppet already came with triggers, now all I want to do is add them to my recording, but I can't seem to figure it out on Pro. Thanks a ton in advance!

When I export the MP4, the audio is much softer than it should be.  I am using all standard settings.  What's the trick to getting Character Animator to export an MP4 with the right overall audio levels.  The audio is from mp3's, and the recordings are fine, at normal levels. But when the scene is exported to MP4, the overall volume level of the video is about half of what it should be -- which I heard lowers your ranking on Google Search, by the way, which makes this doubly itrritating.

The work area is like the default character background -- it keeps coming into play uncommanded. I set the work area to end of video using "set work area to end at playhead" -- but the next time I play the video, it stops 2 seconds early, at the end of some OTHER work area that I never set (or at least never purposefully set).  Is there a way to just turn the work area function off until it's actually neeeded?

Hi! I exported a .puppet file and brought it into a new project, but one of the shareable puppets within the main puppet is not showing a file path for the original file and the "edit original" button at the bottom of the project panel is greyed out. I'd like to edit the original file, but can't figure out how or where it's connected to the artwork. Anything I can do to fix this?

Wassup yall I hope you are doing goodI have a problem.I can't tell why, when i export my scene with Media Encoder, or when i charge my scenes to After Effect, the image of the video is "strangely" separate (exemlples in the images bellow). Plus, In Ae, the separation changes in depend of the resolution i use (watch the images) but never get fixed, welly framed.BUT when i use tho option quick export in the menu, the image of the video is welly framed (no separation).I'm using Ch 23.1, I've tryed to unistall and re install the app, the bug is still there.I need to charge my Ch scene in my Ae projectCan someone help me please ? 

I have written here several time about how if I use the program start a puppet, turn off the program and come back to it days later the program won't open or recognize any of my files. I have had a few response talking about how where I save my file might be the problem. This makes no sense to me as that no other program has ever had this problem. I have attached images of what the program is saying. Can someone please tell me what I need to do, where I need to save my files, or if there is a person I can talk to for help thank you.

There is currently an arrow that takes you to the start of the scene when clicked.  This arrow is located to the left of the "play" button.  However there  is no corresponding arrow on the right of the "play" button to take you to the END of the scene.  I would find such a button quite useful. Thanks.

I've gone into record mode and unclicked everything but dragger.  However, as I record, dragger input is disabled.  I only see the dragging input that was previously recorded.   Why am I unable to input dragger motion now? Thanks.

I tried to change the background but it is gave the same result.

Hello! Sorry, just started learning this program yesterday. For some reason my Mouth wouldn't flip from Aa to Neutral and the Left Pupil wouldn't move. Both Eyebrows and the Blinking worked perfectly though. Any suggestions appreciated.

Hello there, hope you will be doing great. I have an issue regarding the rigging of a character in character animator. Even though I have arranged all the layers properly, the lip sync is not working. Please let me know how to fix it. I am attaching a screenshot of Photoshop layers here. I am using adobe character animator 22.3 on windows 10. 

Can I use the Starter pack only for 7 days or indefintely??? When I look at creative cloud suite, it shows that there are 7 days remaning for adobe character animator.