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Someone on our team (Larry) recorded a series of Adobe Connect meetings.He was the only host of the meetings.Now another person (Moe) on the team needs to edit them.Unfortunately, I read that you have to be the host to edit a recording.How can Larry assign Moe host permissions to the recordings so that he can edit them?

Hello, Just new to Adobe Connect, had never used it. Recently, a customer that have hired me to deliver an online course, has told me they use Connect. So, I have to use it. I use Linux on all my computers, and it seems Connect application or software is only available for Mac and Windows (and mobile). So I have to use the browser to teach these online workshop: it's ok. But it seems that Connect doesn't allow to share screen when using the browser. First, I would like to make sure that, certainly, Connect has no desktop software for Linux (i checked this on an Adobe page). And also, that it doesn't allow to share screen if you are presenting from a browser (the browser pops up a message notifiying this). If so, I would also appreciate if Adobe has plans to release a desktop software for Linux. Or if has plans to add the share screen from a browser. By the way, I use Ubuntu 20.04, and as browsers, Firefox and Chrome (last versions). Thanks in adv

I am stumped on what is causing my issue. I frequently attend webinars hosted with Adobe Connect, but since the last major update I cannot hear any audio within the webinar. Recordings playback fine. I've run the audio wizard, downloaded the app multiple times, uninstalled/installed it, had my IT dept check and update drivers, tried playing in Chrome and Edge browsers and the app, and I still cannot hear any audio. I can hear the computer system sounds, but nothing from the host/presenters. What is potentially causing this type of issue?   

Hi,Is it supported to run Adobe Connect Client in a Citrix Environment? I have installed the client. However if one user starts a Adobe Connect sessions, in all other users sessions, that are logged on at the same server, Adobe Connect is also appearing. So it seems like, it isn't multisession capable.Is there an official statement?br Roland

While hosing a webinar in Adobe Connect, I would like to share my computer's audio during a screen share but I do not see an option. For instance, if I am sharing a youtube video, I would like my attendees to both see and hear the video through their own computer. I know Zoom provides this option for its hosts. I would appreciate any information if this is a feature available for Adobe Connect and if so, how to enable the feature. Thank you.

We're looking to harness the Adobe Connect meeting functionality by using it as a kind of a customers portal, where the user can (among other things) retrieve reports relating to their workflow.PRESENT STATEOur organisation has a Report Web Application that lists reports (in pdf) that are mailed out to our customers. The administrator assistant generates reports from an https page from the Report Web Application.FUTURE STATE (hopefully!)1. Our organisation administrator sets up as many meetings in Connect as there are customers. Each customer has only one meeting. None of the other customers can see the others' meetings.2. On entry to the Connect meeting, the customer will be able to access the Report Web Application as a webpage and download the reports she requiresMy big questions here:1. Can we publish a webpage (with live links) in Connect?2. We'd like to encrypt the Connect meeting room webpage for best possible security. Is it possible to encrypt (https) some meetings but not oth

If I purchase a teacher/student subscription, can it be used by the whole class? For example: One login that everyone can use?  Or will they each have to have their own subscription?

Hi. I try to sign up for a free trial of Adobe Connect, but I get "Unable to process request" although I have filled in all fields. Best regards Ola Lie

Hi  everyone. When I share a camera or microphone in Adobe Connect, the page automatically closes and kicks me out of the system. Does anyone know the cause of the problem. thanks.

Hi, Its been reported that Adobe Connect is vulnerable to CVE-2022-22965. Has there been any update or response from Adobe about it?

when i start installing adobe connect app it shows download failed either retry or connect adobe connect administrative please me a solutions as soon as possible i am trying it on window 10 64 bit. 

I'm a beta user for the Enhanced Audio/Video.  See attached screen shot of the supposed differences.  However, I can't seem to figure out how to get these features.  Although my room has Enhanced Audio/Video, the video seems stuck at 720 (even though it's a 1080 camera), and I can't figure how to get into focus mode.  I know it's in beta, so all features might now work... but I don't see and difference... and I want to make sure it's not my error.

Hello, I have numerous Adobe Connect recordings I need to put on my YouTube channel. I have recorded them (made them offline) as MP4s, which is a supported YouTube file type. When I try to upload them to YouTube, 90% of the time it fails and I get the message "Processing abandoned. The video could not be processed." I cannot tell any difference in the files between the one that worked and the others that fail. I also do not know if there is a way to tell whether I made the recordings offline in standard view or in classic view (or if that would make a difference). The YouTube error message support is too generic to help. Does anyone have any insight? 

I have AC 2021.11.22.64 installed and connect to Internet via a proxy server but get stuck while 'preparing room'. The log shows....[2022-03-26 13:35:40.508573] [0x00003ffc] (info) : CRtmpConnectionHandler::connect RTMP Connecting to rtmps://na5fms4.adobeconnect.com:443/?rtmp://na5app02:8506/meetingas3app/944919559/3767054996/ with pacProxyFlag: false However, using browser is fine to connect.What is the fix(es)?

Hello - How can I take a continuous looping powerpoint presentation and have it continuously loop when I upload and use it for Share Document in Share pod?  And, can this be accomplished without have to buy any additional Adobe products, other than Adobe Connect? My intention is to use it in my Lobby Layout.   Thank you.

I have a problem getting into a video recording that I have not attended and of which I have not received an invitation. When I enter the link, my username and password denies me permission. Could you explain to me why? Is there a solution to be able to log in? A thousand thanks.

I added someone to my files to share but need to remove them.. if they have the link how can I stop sharing with them? 

hello! in my screenshot the guest "jon doe" is logged in as a participant and can end the session with the red button. this happens a lot in my webinars. (how and where) can i change this? many thanks & best regardschris hallo! in meinem screenshot ist der gast "jon doe" als teilnehmer eingeloggt und kann die sitzung mit dem roten button beenden. das passiert bei meinen webinaren häufig. (wie und wo) kann ich das ändern? viele dank & beste grüßechris 

Hello,Is it possible to stream a pre-recorded video in Connect on a Mac? I've been trying to help a friend who is a teacher and needs to share pre-recorded instructional content with their class. The school uses Connect and every time they try to show it, it comes up grey. They've tried QuickTime and VLC. Any ideas?

Scroll bar on the right said of the chat room is not working. Unable to backread by moving the scroll bar up.

I received the following error when trying to upload a powerpoint presentation to a Shared Folder in Connect Central."Your content is currently being processed.  Thank you for your patience."I was able to upload the presentation using the "Browse my computer" option within a share pod, but I was wondering if someone knew why I received the error in the first place.

Hi. I want to try Adobe connect but get no email. I tried two times. What was the fault? My email-adress and other data is correct.

I am using MacBook Air and during online classes, despite pressing on the video icon, my camera doesn't work. Normally my camera works, idk how to fix this problem. Thanks inadvance for your help .

Hi- we recorded some connect webinars and I have links for these. Our licence has expired - it looks like the links no longer work. I want to access these videos to convert to mp4. Is this possible?Thanks