The official community for the Creative Cloud desktop app.
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Hi, I need to use Adobe After Effects for an assignment.I've used adobe apps before on my laptop and at school computers but on my desktop (Windows 11) I seem to suddenly keep running into problems.First I try installing After Effects independently and keep running into error 206. I go through every solution, including turning off my firewall but nothing works.I get the reccomendation that I install the Creative Cloud app to manage installations and apps through there.I download Creative Cloud completely fine, but now I'm running into error 118 which is strange because my connection is completely fine! Additionally, it seems like the error keeps popping up erratically. I know 118 typically signifies a problem on the users side but this just doesn't seem right. I have a video attatched showing what I'm talking about here. Any help on finally getting After Effects to install so I can do my assignment?
Creative Cloud has been using all my bandwidth for all updates on my Windows 11 laptop for the last 2+ years. Now it has become quite annoying as it makes every other internet connected device unable to function properly. I say now as I have recently moved from Sky TV delivered by satellite to Sky Stream - TV services delivered over the internet. I have a broadband service that, in all other circumstances, more than delivers for my household's needs at average 75 Mbps. Except when Adobe Creative Cloud has updates - when everything else comes to a halt. I've looked in CC's 'Preferences' and there doesn't seem to be any way of limiting updates bandwidth use. Am I missing something?
I was not paying so much attention to it but now I really need to work with assests across the apps. Any idea
Good morning,I have some concerns about this new interface or if this is an issue on some update I have had. Please look at the image and tell me why has the icons been removed? I liked the previous look and it was much easier to use and interact with. What can I do to go back to the previous version?
I recently re-installed Windows and I forgot to export my workspaces, shortcuts, and settings. I know that I have a manual option of export and I heard that I could do manual linking, but I believe that having auto-saving preferences from apps to creative cloud would be a very useful feature. [Image removed by moderator]
Hola, al abrir mi cuenta de creative cloud en un explorador me funciona perfectamente y cuando pongo añadir fuente me sale que ha funcionado correctamente, pero al abrir el creative cloud de escritorio en windows me aparece vacío sin ninguna fuente como esta imagen https://drive.google.com/file/d/1v_nSt-X_Y9EXmpvtQh3sslzgTdRekJYu/view?usp=sharingYa lo intenté:He intentado todo lo que he encontrado en la comunidad, pero nada funciona.Esto de aquí ya lo intenté (los 8 pasos): https://helpx.adobe.com/la/fonts/kb/troubleshoot-adding-fonts.htmlTambién probé desinstalar y volver a instalar, incluso utilicé el adobe cleaner tool, para que borre toda la información, pero sigue sin funcionarme.Raro:Al abrir cualquier programa como Illustrator, me sale fuentes faltantes y le pongo sincronizar y no funciona. Otra cosa que me pareció rara es que los plugins de Adobe XD dejaron de funcionar.Antes, todo si me valía perfectamente, no sé capaz, sea por una actualización o capaz, será la famo
Norton 360 just found two trojan threats in the following 2025 Adobe CC programs: Media Encoder and Premier Pro. These 2025 updates were automatic from Creative Cloud. Please tell me how this can happen.
Somehow, my Creative Cloud got logged out, and as a result, I lost access to my synced folder. When I logged back in, the folder didn’t appear on my system. I’ve tried several things to recover it and get back to work but it can't work
Actually, I already have a synced folder, but somehow it got disconnected. and converted into the normal folder I want to reconnect this pre-existing folder. how can i do that is anyone can help
Hey adobe team I would really love of u add the show download size option and if u add the resume and pause option then this would be a blast please add this cuz I don't wifi at my home and it's difficult for me to download anything from my mobile internet I only get 2.5Gb per day and I only have downloaded illustrator and now I want to download Photo shop but I don't know the actual size of it so it is difficult for me . Thank you Adobe teamMe mystic
Llevo una semana sin que me cargue mi Creative Cloud, ya intente de todo desinstalarlo y instalarlo, borrara archivos de Data, usar la herramienta de cleaning creative cloud y nada me funciona, no se que mas hacer, me retrasa mucho en mi trabajo
Adobe, I am getting sick and tired of this behaviour. I CONSTANTLY get errors from Creative Cloud indicating that it needs to repair (two in two days is just useless). DO not tell me no one else has this issue. I am sure many many do! Why is this error persisting at least a year on from first seeing it. The repair process requires me to completely reinstall Creative Cloud each time.There is no actions that seem to precipitae it, it just pops up the error. Is this some sort of poor upgrade path? Or just poor coding?Windows 11. PLEASE FIX IT!!!!!!!!!!!Signed: ANNOYED AND FRUSTRATED
I have an IMAC 2017 running Ventura 13.7.4 when i turn on my mac creative cloud just hangs with error message taking a long time to load relaunch, it then reloads and works fine.I have removed the app and done a new install and also tried a repair, this is after the last update
I want to disable the creative cloud app on my iMac, but despite the settings, see attached, it continues to load, which take a good long time, when I restart my computer. (MacOS 12.7.6)
I have an IDEA! Adobe should make its file structure and utilities work like everyone else. Its hard to believe that in this day and age you can only download only a few files at a time. Due to a rapid move to Europe I needed a quick solution to capture pictures of family etc. Adobe to the rescue....Oh wait what! As you can imagine there were hundreds of photos. Well it took awhile but I did manage to download them all to my NAS. Now normally I would just keep my subscription as backup. Well I just can't as things are. So lets all vote to have Adobe to the sensible thing and make the files useful. Lets make Dr Warnock proud again.
Hi there,i am getting the following Error in my reliability monitor everytime creative cloud launches: QuelleCreative Cloud HelperZusammenfassungNicht mehr funktionsfähigDatum11.02.2025 17:14StatusDer Bericht wurde gesendet.BeschreibungPfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exeProblemsignaturProblemereignisame: BEX64Anwendungsname: Creative Cloud Helper.exeAnwendungsversion: 6.5.0.348Anwendungszeitstempel: 6765b08aFehlermodulname: Creative Cloud Helper.exeFehlermodulversion: 6.5.0.348Fehlermodulzeitstempel: 6765b08aAusnahmeoffset: 0000000000083518Ausnahmecode: c0000409Ausnahmedaten: 0000000000000005Betriebsystemversion: 10.0.26100.2.0.0.256.48Gebietsschema-ID: 1031Zusatzinformation 1: 4cc2Zusatzinformation 2: 4cc2dcd9ebb36980bd38d3af31bd8befZusatzinformation 3: 11fbZusatzinformation 4: 11fbff875144e256eaffad0852ee1ab4Weitere Informationen über das ProblemBucket-ID: ae5db75dd46abdbba51e2b4d7764231a (1521701335813333
Ok, i need help. been using and paying for the service for around a year, but had to reset my computer suddenly and now, trying to dowload the apps again, i can´t since even when the "dowload" link is available, it only sents me back to this useless screen and clicking send again does the exact same. Support isn´t clear and i seriously need the programs for my work. HELP ME.
Help,I UREGNTLY NEED TO UNISTALL ALL ADOBE PACKET BECAUSE ITS RUNNING ON THE BACKGROUND AND IS THE CAUSE OF CRASHINGMZ ASSUS EVERYDAYEACH TIME I TRY TO UNINSTALL IT ASKS ME TO LOGIN AND NOTHING HAPPENS!
I am a Creative Cloud member. I use a Mac.For some time the apps for Illustrator, Indesign, Photoshop and Premiere Pro have put duplicates, one older, one newer, in both the Creative Cloud desktop app and on my hard drive. All of them update regularly and seem to work normally Is there a reason for this? Can they just be deleted with no issues?Cheers, Jim
Waar vindt ik de UPDATE-functie?
This is not my problem. I use the latest version of cloud but had an old licence that was 8 years old. In the old licence there were old programs like MUSE included. The licence had been changed from Adobe. I did not want this and now in the new licence there is MUSE not more included. When I start Muse I get the information that I have no licence. How can I get my old licence back where MUSE was included.
Every time I update one of my Creative Cloud apps I have to sit around for an almost unbearable amount of time waiting for the "Creative Cloud Insaller" popup. Then, as if that isn't bad enough, I have to sit around again waiting for the "Creative Cloud Core Service" popup before my updates will start downloading. Why is this necessary? Surely there are more efficient and effective ways to provide updates to your customers. This is ridiculous.
Dear Adobe Software Engineers,I am typing this out of reverend respect to your full list of products, but in a creative sense you must change the Creative Cloud Icon. It doesn't match at all and it kinda makes me feel unsettled and not focused. The tri-color icon is absolutlely obselete. You're making the world look at your company in a different perspective and thats including the colors of the icon which give-off a female consistency. I bet a lot of consumers would turn back to Adobe Suite if those colors were RGB and not some light pastel colors. Speaking for all creators out there the icon is sickening and it makes you guys look like sissys. I know because I am diversed into thinking the true power of a color palette. Please change it, and I expect an answer on why its that color in the first place. ICONS MATTER and thank you for your time and restarints on time I suppose. Love your products except the icon that everyone is sick of.
Has anyone ever seen this error? I don't know what it means (beyond the obvious) or how to resolve it. Currently trying to figure it out with support but thought I would ask the community as well. Thanks in advance for any insights!
I have many duplicates of older Adobe programs installed on my computer, and every time I try and uninstall I get a notification stating, "Specified product is not installed on this machine. Please quit the installer and start over." I can't uninstall any of them at all. Any advice?
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