Creative Cloud desktop

Failed to update Premiere Beta

Hi, on a mac os 12.7.6 and creative cloud refuses to update this app: Anything I can try? I've disbaled all firewalls  

2111

virginie33884504ib4zParticipant

photoshop 2024 en langue française

Bonjour à toutes et tous, Je ne peux pas changer la langue en français sur photoshot 2024 alors que le logiciel est sensé etre disponible dans toutes les langues. Quelqu'un a t'il rencontré ce problème ?Bien à vous Virginie

9081

shabby182Known Participant

I want to reinstall CC2023

I've had 2023 and 2024 both on my Windows desktop. I had some issues the last week and tried some uninstall reinstall steps. Then I left 2023 unistalled while I tried some things with 2024. Now I want to reinstall 2023 but when I go to  "Other Versions"  to install it I don't see anything that says 23. It jumps down from 24.0 to 22.2. Can someone help? Thank you.

82114

OptiphotInspiring

Photoshop Updates nicht mehr möglich

Seit ein paar Tagen lassen sich Photoshop und Photoshop Beta auf beiden dafür verwendeten PCs nicht mehr aktualisieren. Die Aktualisierung bricht jedesmal bei 11% ab.Der Hinweis "Installieren sie die Synchronisationskomponente" ist nicht wirklich hilfreich.Fehler #121 soll auf ein Zugriffsproblem auf den Temp-Ordner hindeuten. Ich wüsste nicht, wieso. Ich habe den Zugriff (für den Ordner und alle Unterordner sowie Dateien) für jeden freigegeben. Mein BS: Win 11 Pro bzw. WIn 10 Pro 64bit 

163114

Jose SuitaParticipant

creatice cloud no inicia

Estoy intentando descargar las plicacionde de mi plan de supcripcion, pero el creatice cloud no inicia, A veces da un mensaje con la opcion de "reparar", lo hago y no hace nada...   

3424

Mostafa_Mohammed02Participant

cannot download the appsOpen for Voting

this message pops up 

4183

Michelle36368110zhx5Participant

Search option for assets in My library - Adobe Stock PhotoOpen for Voting

Could a search option be available for the individual's My library assets?  Yes, I could create many categories, but it could be valuable to search assets selected for use later.It saves time, especially if the My Library category has many assets. 

1521

valentina_8789Participant

ultima actualizacion ilustrato

hace dias se me esta cargando la actalizacion de la ultima version de ilustrator y saben como pararla y volver a cargarla para que me ande.necesito la actualizacion ya que lo uso en el ipad y en mi ordenador y no me deja seguir los trabajos que hago en el ipad ya que en el ordenador tengo una versio mas vieja 

861

bradhighgateInspiring

Creative Cloud Added Fonts dialog is not loading some fontsOpen for Voting

For one typeface, a couple of its fonts are not loading, and red dots appear to the right of the weight names. Clicking the retry icon spins but it still doesn't load. Any ideas?Mac OS 14.6.1 and Creative Cloud 6.3.0.207

4446

sharon_1524Participant

Лаги, микрофризы.Open for Voting

Добрый день, что делать если часто возникают микрофризы, очень долго что-либо обрабатывается, хотя раньше такого не наблюдалось.

681

Exuberant_perfection1921Participant

Creative Cloud Synced Files Storage Reports and Other Additional Storage ReportsOpen for Voting

In preparing for the Adobe Creative Cloud synced files deprecation, we discovered that out of our thousands of Adobe users, all of their storage is combined into one storage report versus a report that is broken down to see how many of our users are actually using synced file storage and thus are affected by this change. Due to this lack of granular reporting, we are unable to communicate directly with the affected users who are using creative cloud synced files, and we are forced to communicate to all users and this has led to a lot of confusion. Please add a separeate dedicated report in the Adobe admin center that shows which of our Adobe users are using Creative Cloud Synced file storage, and how much storage they are consuming so that we can communicate directly to those affected by this feature deprecation.

1680

R3dH34dParticipant

Creative Cloud access errorOpen for Voting

Yesterday, I purchased an Adobe package and installed the Creative Cloud application. Since yesterday, I've been having an issue with it—I'm constantly seeing a message that access may be restricted, which is causing the applications not to work properly. I have reinstalled Creative Cloud, installed the trial version repair tool, updated drivers, checked for Creative Cloud updates, and even verified the payments. Everything should be fine, but the error persists.

3017

SaintMooParticipant

Creative Cloud desktop app is not loading.

I'm on Windows 10. I tried opening Creative Cloud, but it is stuck at the "Loading Creative Cloud" screen, and error message saying "Creative Cloud is taking longer than usual to load. Relaunch Creative Cloud or restart your computer and try again" (see picture). I've tried following the link here. So far I've tried:1. Turning off CC and restarting my computer2. Restarting my computer3. Uninstalling and reinstalling CC4. Deleting the OOBE files (except ANEData.db and filesync.db because Windows 10 says CC is using it), restarting computer and running CC5. Updating my PC None of it works. Is there a fix to this?

7789351

ronc67393635Participating Frequently

Opening Acrobat Pro in Creative Cloud Dashboard

I have the full Creative Cloud program and have all apops loaded on my machine.  I prefer to use the hard drive cvs the cloud.  Anyway, I cannot click on Acrobat in the dashboard to open the program.  I can click on any other app and it opens immediately.  Acrobat will only open if I click on a saved PDF or open it from the Explorer folder.  Any ideas why this is happening?

712425

lucasvannatterParticipant

1.2MB of Cloud Storage Impossible to FindOpen for Voting

Hello!  Since Adobe Customer Service hasn't been able to support, wonder if the community may know how to solve this issue or where this 1.2MB is hiding; which I need removed in order for Adobe to transfer my cloud data from a different country account to this one.  You can see I have 1.2MB of 1 TB on this account. I have cleared EVERYTHING from my Photoshop & Lightroom. Images below.  Where can I look next? Any help?    

3113

BenDoParticipant

erreur 510 problème de connexionOpen for Voting

Bonjour,J'ai acheté la formule creative cloud y'a quelques jours et dès que j'ouvre le logiciel ca m'affiche l'erreur 510 en me disant que le logiciel n'arrive pas a se connecter au serveurs, et en plus je n'arrive pas a acceder a mes formules de paiement sur mon compte,Des gens se sont retrouvés confrontés au problème ou ont une solution pour régler ca ?

10261

Song WeeParticipant

GenAI for Shared Device K12 Creative Cloud LicensesOpen for Voting

May I request that Shared Device K12 Creative Cloud Licenses be allowed to use GenAI please?My students and teachers are unable to learn or experience this despite having access to the full suite.

1583

AjedInspiring

Adobe, could you add a warning to login that you don't accept VPNS. No warning, just doesn't loginOpen for Voting

Is there any reason Adobe can't add a warning to the login page that they're blocking you due to VPN usage?  We use a VPN for almost everything and a few companies including Adobe just reject logins, but fail to give any type of warning.  I don't care to discuss VPNs, I would just appreciate a little warning as sitting there for 20 minutes trying to guess why it isn't working is unnecessary.  If I hadn't tried a different browser on a different machine we never would have known and been submitting tickets, wasting time etc.  I know, they couldn't care less but posting for anyone else having an issue.  

4202

Shamil HussainParticipating Frequently

Unable to sync, install sync component and try again. Error Code 145

Adobe Creative Cloud desktop app is not syncing. I receive an error message saying "Unable to sync, install sync component and try again. Error Code 145."  Troubleshooting Methods I have already tried and failed:Resetting the Desktop App by Keeping it Foreground and pressing Cmd+Opt+RSignout and login againUninstalled Software using both "adobe cleaner" and "adobe creative cloud uninstaller downloaded from the adobe website and reinstalling. pls suggest me method out of this problem.Note: Iam Using Macbook

341912

Krew VisualsInspiring

Adobe Apps show as a ? in my Dock (photo below) Is this normal

Recently I had to uninstall and Re-Install all my adobe apps with a new Install Location due to constantly getting the "Scratch Disks Full" option. I got tired of getting that even after always clearing Caches etc so purchased an Lacie SSD. I changed my install apps locations to this SSD to have more space and memory for my projects. I understand that I wont be able to open the applications without the SSD plugged in but is it normal for the Adobe Application logos to turn into a ? everytime i unplug the Lacie? Just wanting some clarification / recieve some understanding. Thanks  

497713

Antonio_Rios1019Participant

Erro Lightroom classicOpen for Voting

Meu notbook passou por uma formatação e  agora não consigo acessar o lightroom classic, já instalei e desinstalei diversas vezes, já criei e deletei catalogo, e não consigo usar o programa. já tentei instalar versões anteriores, atualizadas e nada....Ele instala, abre e em seguida aparece essa tela e fecha o programa sozinho. Não sei mais o que fazer pra resolver, preciso urgentemente minhas edições estão ficando atrasadas. 

2661

rohan_8061Participant

Can't reinstall any adobe apps, how to fix

Hello, I had creative cloud installed on my laptop (windows 16GB RAM), but suddenly all adobe apps opened and closed immediately within 2 seconds without any error message. This only happened when it was connected to the internet. I tried a lot of things, nothing worked so I eventually uninstalled all adobe apps and used creative cloud clean up tool to delete everything adobe on my system. After that, I reinstalled CC Desktop but now it doesnt show me any of my earlier desktop apps (photoshop, illustrator, indesign) as apps that I can download. When I try downloading photoshop from the adobe website, it takes me to CC and nothing happens. Have tried everything, really don't know what to do anymore. Could someome please help me with this? Thank you. 

1351

leandro_4580Participant

A adobe creative cloud necessária para resolver o problema não foi encontrada ou está corrompida.

Estou tentando instalar o adobe creative cloud, porém está dando erro."A adobe creative cloud necessária para resolver o problema não foi encontrada ou está corrompida. Baixe e instale a Creative Cloud novamente em ... Como solucionar esse problema ??

8102

Stela381801020filParticipant

Código de erro: 12013Open for Voting

Ao abrir o Illustrator aparece esse erro, não consigo resolver de jeito algum. Uso o windows 11 e está atualizado. Não entendo poque está acontecendo isso, pois no dia anterior estava tudi funcionando perfeitamente bem. Alguém tem ideia do que está causando este erro? Sabem como solucionar??

15163

Mahamadou38971924vp2mParticipant

Help Account manager : Unable to load plans Please try again.

Hello,I can't load my plan, everytime there is an error message : unable to load planplease try againSomeone know how to fix it ?Thanks

37172