The official community for the Creative Cloud desktop app.
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Hello, I’m experiencing issues logging into Adobe and accessing Premiere Pro on my new Mac. I’m able to log in on my old Mac, and I even paid an invoice from Adobe last week. Could you help me with this?
Hello, I'm a Creative Cloud Pro user. I don't have a business account, meaning I don't have an account managed by an administrator; there are no restrictions on my account.My problem is, the plugins tab in Creative Cloud won't load. A completely blank page appears. However, if I download and install the .exe file, the installed plugins appear there. So, I can't access the plugin market from the plugins tab in Creative Cloud.I used to have an account I used as a gift from Nvidia for RTX users, and I was experiencing the same issue, but I gave up. I got a clean email address and a paid subscription two days ago because of the November campaign.I logged out of my old account and entered my new email address. Creative Cloud Desktop made some adjustments, deleted some programs, and installed them. Then, out of curiosity, I clicked the plugins tab, and to my delight, it was working flawlessly.But today, I opened it to check the plugins tab, and there was the same problem again... The plugins
HI, I would like to know if the Samsung galaxy tab s 11 is suitable for working with ADOBE for tablets, or can only the ADOBE version for phones be installed on it?
I recently noticed that my machine has this software installed, recently I tried Photoshop and that was left after I uninstalled it. However when I tried to uninstall a message along the lines: "You have other installed apps that prevents this from uninstalling" .. I had no apps and I had to read forums, download some cleaner tool and only then I was able to uninstall it... common Adobe - you can do be better I believe in you!
After installing macOS Tahoe 26.1 and Adobe Creative Cloud on a clean system, I noticed that all my external drives show custom Adobe style icons in the Finder sidebar. The icons appear only in the sidebar. They do not appear on the desktop, and they do not appear in the information window for each drive. They should look like the standard orange drive icon of macOS. I would like to understand why this is happening and how I can remove these Adobe-related graphics from the Finder sidebar. I prefer to keep the default macOS icons for my drives. How can I revert this, and why is it always and only Adobe who's just giving his hard-paying customers [cursing removed]?
Je ne sais pour quelle raison j'étais sur Adobe Acrobat et mon ordinateur a commencé à bugger/ramer comme s'il était trop utilisé alors que clairement pas. Il s'est éteint après cela, Acrobate ne reconnaissait plus mon compte. J'ai souhaité aller sur Adobe Creative Cloud. Qui, malgré mes nombreuses tentatives, ne s'ouvraient pas. Les réglages de Windows 11 m'ont indiqué que l'application Créative Cloud était corrompue. J'ai évidemment vérifié mon PC pour voir s'il y avait un virus et rien, et j'ai essayé de réparer le fichier de l'application sans réusite. J'ai alors forcé la désinstallation de toutes mes applications Adobe pour tout réinstaller. J'ai suivi la procédure d'installation de Creative Cloud, il devait s'ouvrir automatiquement seul mais il ne s'ouvre pas et n'est pas sur mon ordi. J'ai évidemment suivi tous les tutoriels d'Adobe pour l'application Creative Cloud, mais le fichier n'est même pas trouvable sur mon PC. PS : j'ai besoin d'aide rapidement, mes parti
How can I safe mij updates PS?
I am setting up a new machine, Mac Mini M4Pro Tahoe 26.1, and have been a long time user of creative cloud.I am having a problem with boot. The creative cloud icon appears in the menu bar, but also the dashboard opens. I just want the icoon and not the dashboard. I've played with the settings and can't seem to accomplish that. What should I be doing? Thanks
I had to completely restore my Mac from a Time Machine backup. Now all Adobe Apps do work fine, but Creative Cloud does not recognize them anymore - so I cannot update them. How can I re-register Photoshop, Bridge and Acrobat Pro with Creative Cloud without reinstalling them? Reinstall would loose all my preferences and macros 😬
Hello everyone. Im new here and have beginners level knowledge and talent using Adobe products. I have a project that I need to send off to a 3D Printer so a prototype can be made that will eventually be the template for a mold. My Question is which adobe software is best for creating 3D objects.
Que dois-je faire pour avoir acces au plug in avec mon compte, il me semble avoir la version complete de la suite Adobe...
If you have photoshop, please read. I need help. I am going to do my best to follow all the guidelines while still clarifying that this is rage inducing. I have been spending 30 dollars a month for years for photoshop, and when i try to add all that money up it makes me more upset, and so I try not to think about it. I was telling myself it was worth it; I can write it off now, finally, the newer features are cool, why not... although I don't like the idea that people can't afford to have graphic design as a hobby anymore... BUT NOW they have rolled out a new "premium" tier for 45 dollars a month. Which means the 30 dollar tier doesn't get any of the good new features anymore for paying the original rate. The original rate is already over priced, seeing as how after spending thounsands of dollars you'd think you had a program you owned by now, or at least a right to use the full extent of what the program offers. I cannot seem to find anyone to discuss this with me or e
I change my adobe ID to another one because i change my subscribation type all programs works fine but the plugins didn't show in the new one and when i access my sub. from the web browser it doesn't show that i installed programs and as to install it again and also it shows that i need to install creative cloud desktop and it installed already how to sync web site with CCD pls help attached image from web access windowand image from CCD
Hi, I’m having an issue with Adobe Creative Cloud.The Exchange / Plugins section does not appear at all in the Creative Cloud desktop app on my new laptop.Issue details:I’m using a new laptop. (Intel Core i5 Gen 13, RTX 4050)All Adobe apps are fully updated.On my old laptop, the Exchange menu appears normally, and I can access plugins without any problem.On the new laptop, the Plugins / Exchange is missing.Tried the following:Restarted Creative CloudSigned out → signed inUninstalled and reinstalled Creative CloudStill no changeWhat I need help with:Is there any additional step required to make the Exchange appear?Is this a known bug, or do I need to enable something manually?Thanks in advance for any guidance!*The Lottie plugin is installed from external links
After installing Creative Cloud I found the folder "AdobeGCInfo" containing the file "ConsentRecord" in my document folder. Do I have to keep this on the computer? fter
Today when I opened Photoshop, I suddenly received a warning message saying that Photoshop could not communicate with Creative Cloud Desktop. Later, I launched Creative Cloud as an administrator, and then I was able to open Photoshop. What happened?
Desde que se actualizo mi pc no me deja abrir ningun programa de adobe , como lo soluciono?
Has anyone else recently bought an Asus product advertising 3 months of Creative Cloud? In the past, Asus used to send a redemption code (I thought). Now, they send a unique url that goes to an Adobe site https://www.adobepartneroffer.com/ (the unique url suffix has been removed). This url is sent only after Asus verifies you meet the requirements for the 3 month redemption. The site allows you to choose from a variety of different apps or the Creative Cloud Pro. When I click the 'Select' button for the CC option, the screen darkens a bit and a spinning whell appears like it's trying to generate the code for that product. However it comes back everytime with the following error: APO Codes not available for this Product. This is clearly a problem with Adobe, not Asus. If change anything about the url, it won't show the available options to choose from. Since the Creative Cloud option does show when I use the full url, Adobe should generate the code without that erro
Hi everyone,I'm trying to use the Text-Based Editing feature to bulk delete pauses in my timeline, but the "Delete" (trash can) button remains greyed out/disabled, no matter what I do.Here is what I have tried so far:I clicked the "Filter" icon and selected "Pauses" (I am not manually typing "Pauses" in the search bar).I made sure no text is selected/highlighted in blue in the transcript window.I tried adjusting the "Minimum pause duration" in the search settings.I attempted to use "Re-transcribe sequence" to ensure the panel is reading the active sequence and not the source clip.Despite this, the button stays disabled. It seems like the Transcript panel might be stuck viewing the Source Clip data instead of the Sequence data, or it's simply not refreshing the selection.Has anyone encountered this bug? Is there a specific way to force the panel to switch focus to the Sequence so I can edit/delete the pauses?Thanks in advance.
Hi everyone, We're excited to announce a new Adobe Community experience is coming this January. A little bit about the update:The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and will give you clearer ways to share feature ideas, enhancement requests, and bug reports—with greater visibility into their status with our product teams. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. When we launch the new community, all posts created on or before November 16 will be there from day one. Aft
Dear Adobe Community I’m hoping you can help and advise me with the question of which program to use? I have tried looking up this question/dilemma on the internet but got completely bamboozled but all the different answer, opinion and possibilities.At the moment I subscribe to Lightroom Classic and Photoshop. The program has to work on a new MAC computer and hopefully interact work with Lightroom Classic and Photoshop. For my work as an artist (Painting and Sculpting). I have been collecting using ‘inspirational reference catalogs’ for my work.Recently I have collected about 70,000+ photos of - light, colour, texture and mark making. With these photos I’m hoping to make a film of some description . What I’m thinking for a possible solution is the way an old fashioned animation cartoon is assembled the individual frames/cells/photos joined together to make a film. I need a program that’s relatively straightforward forward to learn and use but not basic in the creative possibiliti
I have tried contacting support and all still I am unable to upgrade to beta, is there any way I could get that do I have to email the team and ask for support?It is showing illustrator under pre release but not after effectsPlease help if anyone knows the solution
I want to install the apps on an external drive. Whenever i try to select it, the error message "unable to install to a removeable drive" appears. How do I change this?
Hi, my Adobe Cloud won't load (taking longer than usual stuff) when the Windows 11 Domain Firewall is enabled. Has anyone experienced this before? What should I do to get the Cloud to work with Windows Firewall?
Yesterday, Nov. 30, I tried to do a generative fill. I created a 1024x1024 selection, typed a prompt and clicked 'GO'. This resulted in a message saying I did not have enough credits to complete the function and maybe I should upgrade my plan. As with most folks, I've been experimenting to try to understand how all these features work; maybe I've used all my credits. Maybe it will reset tomorrow.So I open Creative Cloud today, Dec. 1, and find the link to see my credit balance. It tells me I have 240/250 credits and that it will reset on Dec. 11. I don't understand this:a) Yesterday I had NO CREDITS (or "insufficient")b) Today I have 240/250, having performed NO edits or Gen AI functions.c) I'm informed it will reset on Dec. 11. a+b kind of makes sense, but why am I "missing" 10 creditsa+c makes sense since I think my annual renewal date is the 11th of the month.a+b+c makes no sense to me.(I installed a PS update today, if that affects this in any way. ) Can someone help
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