Creative Cloud Services

Hello, can't find any check box to select "Select All" on the 'Trash' folder for 'Permanently Deleting' my Creative Cloud files that I have deleted long time ago. Hope someone knows the trick. This is pretty simple on most platforms: You delete files, they end up in the trash folder, you can select them all, and they will be permanently deleted from you. IF this is something Adobe hasn't worked out, I hope you will! Don't wanna check my hundreds of deleted files individually... Thanks!-JP

Cambie de cuenta de adobe... pero tenia un archivo en la nube, cuando volvi para poder descargarlo ya no me aparecia... la aplicacion de adobe xd me arrojaba una alerta que decia que no se pudo sincronizar con la nube,encontre el archivo en creative cloud, pero necesito descargarlo para poder editarlo... pero no he podido hacerlo, creative cloud solo me da la opcion de abrir en la web o localizar... pero cuando le doy localizar me abre una pagina donde estan todos menos ese archivo que puedo hacer?

I accidentally deleted an entire CC library when I was trying to delete one element... is there any way this can be recovered? I had over 200+ elements saved and it is now showing up in my deleted files... please any help would be greatly appreciated as I do not want to start from scratch... Thank you. 

Hi everyone, I have an account for portfolio in Behance. But I joined a team profile in adobe and my Behance is missing when I sign in and I can't choose a right profile. Moreover, Admin of team profile can't remove me from team profile, so how I can restore my Behance portfolio?? I need some help over here 😞 

Hi,Having purchased a yearly subscription via the AppStore, I am unable to use premium features. This is despite "restoring" purchases and restarting the device - has anybody got any tips on a solution?

My library is wrong. It says that it can´t connect to my cloud. What should I do? I`ve already did close my creative cloud and start it up again but nothing happend. HELP!!!

File sync suddenly stopped working today (PC Windows 10).I've tried everything possible to restore it:as advised in some posts: removing every possible file including "db" from the CoreSync folderremoving the CoreSync folderkilling the Adobe Content Synchronizer service (and it usually gets back right away)re-booting the PCre-booting my internet connexion (which had some interruptions this morning, but is now 100% back)I couldn't find the sync log where other posts mention it shoud be.I can see no message poiting to a particular file that would be the source of the issue.Can someone help fixing this issue, please? 

I wander why adobe business didn't have a share folder from Cloud documents with other team members why there's only a share file ..this feature will helps alot to manage work and files

I have access to a creative cloud subscription from my school. We can download individual programs and creative cloud straight to our own computers at home. Is it possible to use a program without any info being sent to the school? I need to edit a file but do not want my school to be able to see the file. Iv been told as long as I turn off save to creative cloud ill be fine. Am I missing anything? Will not saving to creative cloud really leave no traces?

Now that I am working on longer-form videos, I discover CC has a max file size of 20GB. But a 100GB max file size for Teams? Adobe is certainly aware of how common 4K video is now. And enormous files it generates. This is going to make CC unusable for me. Every month Adobe gives me another reason to not use Creative Cloud. Increasingly I'm thinking there is no point to it for Individual users. And given the conflicts that can be created across multiple machines, it may be very suspect for a team of users as well.

Hello, I've been having some issues with my behance account because others can not tag me in projects as a co-owner. I've also tried typing down my username and it does not show up as a result in the list of names so there's now way for me to be added to other's projects. 

Hi Sir, may I know why can't share folder in cloud document? They only can view inside files with separately and can'y view by folder..

Hi, I am dealing with a bug where on my pages (not main home page), when I add a text box it appears, freezes, then immediately dissapears and does not let me type anything into it. I am unable to continue adding to my portfolio and am unsure how to fix this.  

Last night the CC logo appeared in the menu bar in top right on my iMac. How do I get rid of it? I hate it being there.It's not been there since I managed to get rid of it months ago when I first got CC. I clicked on it and nothing happens. I try to open CC from within Applications, and nothing happens. Thank you for any help.    

Hello folks,As  result of fonts being deactivated, I have been making changes and experiencing this problem. I have submitted a ticket, but wanted to ask if others may be getting the same error message, I see this happening running Ventura using Firefox 107 and Safari 16.1 Thanks.

In the past month we have been seeing major Creative Cloud File Sync problms. Files mysteriously disappearing. We've had to recover deleted files. This is from multiple folders, I think we can rule out user error. We have all be doing this work for a long time.Mystery files in our trash folders. In a shared CC File Sync folder, if someone deletes a files, as the files are deleted from everyone's computer, are they moved to each person's desktop trash folder?Deleted files returning.So, are these problems possibly on a client computer or is it a server side problem. Is anyone seeing any of these issues?We are all Mac. Combination of macOS 12 & 13. Problems 1 & 3 might have started when we did a few Ventura updates. We are using CC File Sync because we have had so many path problems when using other cloud based syncing services. Please do not suggest using CC Files since it doesn't support jpgs and doesn't allow for upload a directory structure, it does not match our req

My previous files stored on cloud have disappeared, only the most recent test is still there. Is there a way of getting them back? The point of storing them on cloud was supposed to avoid exactly that.

Regarding our 1-year Creative Cloud All Applications (100 GB) subscription, which we purchased in August 2021 by paying 6.254 TRY, our subscription was canceled on 02 February 2022 with a fake activity warning. Although we did not make the payment for 1 year, our subscription was terminated in the 6th month. There is a grievance here. I'm waiting for Adobe to fix this as soon as possible.user;[Personal email information removed per Adobe Community Standards]

Ich habe in den Einstellungen von Creative Cloud die Benachrichtigungen deaktiviert. Sie stören mich extrem bei der Arbeit. Und nu: heute wieder der kleine rote Kreis oben rechts, wieder irgendwelche Updates. Was soll das? Nicht nur, dass Adobe diese CC App NICHT beenden lässt und sich in mein Menu "zwingt", jetzt missbrauchen sie auch noch diesen Platz mit ihren Updates und BS. Scheinbar, hat Adobe diese Art von Marketing echt nötig.  Hier ein Lösungsvorschlag: Keine Benachrichtigungen für mich, ich will nichts wissen, ok?

How do I stop CC background services from automatically running? Frankly, I find it unacceptable how CC bloats the system. I don't want nor need CC services to be constantly running. Fine if you sync, check for updates or whatever when an application is running, but please have the decency to stop when the application is closed.

I'm on PC, and all apps are up to date. I've been having an issue all week where an app will not recognize my device and ask me to sign out of one of my devices, one of which is the one I'm on. If I sign out of the device it boots me out of the CC app and starts a loop of login and boot outs and apps telling me they can't verify my subscription. Uninstalling and reinstalling fixes the issue temporarily, but I've just had this happen for the second time today and it doesn't seem like it's going to stop. Is there anything I'm not doing that can prevent this? It's incredibly frustrating and getting in the way of my workflow.  Sorry for the selected topics, there wasn't really an appropriate tag and no way to add one.

Since upgrading to MacOS Ventura 13.0.1, myself and colleagues have noticed small unix files appearing in our CC Sync folders. It's really untidy.Is there any explaination for this?What are they and can they be safely deleted?

Hello, I recently fresh wiped my computer to get rid of some software issues and I have reinstalled creative cloud. I use photoshop to draw digital art. I had already lost all my art before by keeping it in my hard drive on my computer, so I started saving it in the adobe cloud. All was fine and good until I wiped my computer. I thought that the cloud would save it but apparently not. I'm not sure if it's still there and I'm just not able to access it or if it really did disappear. Do you have any suggestions?

Recently I have been operating within in an IPv6 only network and found my Creative Cloud applications were continuing to fail. It was discovered the Creative Cloud verification system and updates are dependent on IPv4 only DNS and host connectivity.Adobe does not yet appear to have IPv6 DNS (AAAA) host records and host servers communicating directly over IPv6 only to handle verification and updates. Very disappointing as it quickly results in Creative Cloud app showing blue arrows and the Adobe applications are no longer usable until you re-activate on an IPv4 network.NOTE:As this is becoming more common, I have found full IPv6 support from a variety of other vendors such as Microsoft, Apple, Cisco, Google, Amazon, NetFlix as they have IPv6 DNS (AAAA) host records and host servers fully supporting IPv6 only operation. Hopefully, Adobe will simply improve their Internet services and add IPv6 DNS (AAAA) host records and host servers.

Hello,I have a technical issue with my creative cloud account.  My CC desktop application (Windows) shows as having 46.7% of the available space used, and at present I have no files stored or in my creative cloud archive.  Something is definitely amiss!  Thanks,-Jon