Creative Cloud Services

Hi there, OS: Windows 10 Home 64 bitCPU: 15 8300H @2.30GHzRAM: 16 GB @1197MHz Adobe Creative Cloud yearly subscription. I started my computer and I was reading my emails when I received the following message error:************************************ASSERTION FAILEDProgram...\node-vulcanjs\build\Release\VulcanMessagerLib.nodeFile: C:\bid\workspace\CCX-Process\release...\vulcanadapter.ccLine 390 Expressions: vulcan_ For information on how your program can cause an assertion failure, see the Visual C++ documentation on asserts. Press Retry to debaug the application - JIT must be enabled************************************************ Since I did not opened any Adobe application I am not sure what is all about. What I have noticed is that CreativeCloud it is not started and it does not start. Without getting same error, I checked my MAC MINI with OS X 11.6, I noticed that creative Cloud does not open either. However, I am able to open

I create a page to make it my portfolio home page. It is just an empty non scrollable page with a picture as background.Given that the page is empty, the footer gets displayed on top of it. Is there a way to hide the footer for this simgle page only?you can check it here: www.manuelsechi.com  

Hello,I’m experiencing an issue with my Behance account. My original personal account, which contains all my work, projects, and appreciations, was unintentionally linked to an Adobe business account when I signed in using credentials associated with a subscription.After signing in, all of my Behance data appears to have been transferred to the business profile. Now, Behance shows two profiles under my login:A business profile (which now holds all my original work)A personal profile (which is completely empty)What I want is to have my original Behance account — with all my content and activity — restored as a personal account. I don’t want my Behance profile to be linked to the business account, and I would prefer to have only one Behance profile, not two.Could you please help me unlink my Behance account from the business profile and return it to a personal profile

Hello!I'm trying to make a website but everytime I try to publish it I get the message "it seems that something went wrong, its probably our fault, please try again later". But when I publish other websites, I don't get that message so there's something about this particular site. I even tried to start from scratch on a new portfolio but the same issue comes up. 

The logo (my name) goes way left on mobile and tablet versions - surppassing the margins of the image, whereas the desktop version is fine. I'd like to keep it on the same line with the image - any idea how to fix that?

I just opened lightroom on ipad and found my cloud storage has been reduced from 120gb to 100gb.  I would like to have it back to how it at 120gb as generally have between 100 and 120gb used at all times for presentations of work... any fixes please.  Was given no notice and was working just fine a few hours ago..  v10.2.3. 

Although Photoshop is installed on my Mac and has been for years, it is not showing in my list of installed apps ("All apps"). It is listed under "Available in your plan", as if Creative Cloud is unaware that I have the latest verision of Photoshop currently installed.I am reluctant to install Photoshop since it is already installed. I am afraid to lose my settings and TK Panel, etc. Can I just point CC to Photoshop in some way?

Hello,  i was building my website and changed the logo link to a new page; from then on, the logo link does not work. it used to automatically direct to the main page, but now, it just refreshes the page it was on and does not direct. I have made the link correctly but cannot figure out what's wrong with it. 

Hey there, Creative Cloud has been almost unusable over the past month. Incredibly slow to load Illustrator assets into the library and not updating assets that have been edited through the links panel from illustrator. Changes are seen in the Illustrator file when double clicked from InDesign, but saved updates do not carry through to the InDesign document, even when the InDesign asset is deleted and reloaded. The only way to update is to drag and drop another copy into the library from the double clicked asset.  I do use Dropbox which has never been a problem before, but I am now pausing sync while using Creative Cloud. It helps a bit but CC is certainly not performing like it used to. All apps are up to date, I'm running macOS Sonoma 14.6.1 and using 13.1gb of 100gb CC storage. I've also started splitting libraries but it's not helping. Please help! This one is killing my workflow. Thank you! All apps are up to date

Xin chào mọi người. Mỗi lần tôi mở Adobe Creative Cloud, lỗi BSOD xuất hiện như hình bên dưới. Tôi đã thử mọi cách nhưng không giải quyết được. Xin hãy giúp đỡ tôi, cảm ơn rất nhiều.  

For the past several weeks, I've been experiencing constant Blue Screens of Death whenever I try to work on something in any of the Adobe Creative Suite softwares (Photoshop, Animate, Illustrator, etc). I've tried to update all my apps to most recent versions as well as download the latest nVidia driver that's most compatible with my computer (HP Zbook x2 vG4 running on Windows 11 Pro), but the problem persists. The crashes tend to happen mere minutes into a single session. Does anybody have an idea as to why this keeps occurring? If so, I would greatly appreciate it.

Dear creatives from a personal experience and perspective i think that supoprt by adobe stuff has been a little messy lately. Their response to any question seems like a century, they dont pay attention to information that i provided and at the end they bring an other employee to solve the issue.In conclusion i strongly believe that ADOBE has reduced the number of its employees or they hire less experienced people. I had an issue with a message "Your Adobe account appears to be in use by more than one person" during the work in one and only computer, that happened a few times lately and not even one gave me a solution. They have changed 3 persons in 1 conversation and at the end i was forced to end the discussion because the amount of time that i wasted on that was huge. Let me know if any of you experienced a slow as turtle support help from their employees.Thank you all.

Cloud storage (in Photoshop and Creative Cloud Desktop, Windows 10) shows 8.73Gb of 20Gb used, yet I have zero files in cloud storage. Also, as others have asked, how do I turn off/disable cloud storage? None of the previous answers were actual solutions and I read through a few hundred posts. Been using Photoshop for 25 years, never had this kind of frustration before the SAAS model.

Hi, I am trying to transfer my files from my school student account to a personal account using the Student File Transfer. However, I keep encountering an error message when transferring my files. I delete history caches and restart my computer, but the same message occurs.  May I ask how to solve this issue? Thanks. 

Es scheint, ich kann überhaupt keine Dateien in die Adobe Creative Cloud hochladen. Probiert habe ich JPG, PNG und INDD.OS: Win 10, Browser: Google Chrome, V. 113.0.5672.94Was mache ich falsch?

Hello, I had a question about whether or not it ever causes an account problem if you are switching out your active devices too many times? I have 2 computers and 1 laptop that I frequently use, however my Creative Cloud license only allows for 2 devices to be connected at a time. Naturally whenever I need to use a 3rd device, I receive the popup that tells me I need to de-activate one of the 2 connected devices, and then add the new device. If this happens frequently like multiple times per week/month does that ever cause an account issue? is there any kind of limit to that?

I am trying to delete my Behance profile from years ago, but every time I try to log in I get the message of "Your Company or School Account has been deactivated." And I cannot sign in. I tried to remake my Adobe profile as a personal account as well hoping it would somehow give me access to this profile, but it didn't.I do not want the Behance profile up anymore. How do I get into my school account if it keeps locking me out on the basis of the school subscription being up?

Hi there, I recently bought a mac mini and it has the latest macOS 15 sequoia but none of the creative cloud apps are getting downloaded and the app for creative cloud though it downloaded, isn't opening at all. Does anyone know how to resolve this? Thanks!

Hi!I´m trying to build a portfolio in Adobe and I can´t find an option to make a category filter. This is because I have illustrations, photographies, etc. and I want the user to filter the type of work they wanna see from me. Something like this:Or this:Thank u!

Bonjour,Je rencontre un problème avec mon compte Behance et j’ai besoin de votre aide. Mon adresse e-mail personnelle a été utilisée à la fois pour un compte entreprise (lié à mon ancienne école en ligne) et pour un compte Behance personnel.Lorsque je me connecte à Behance avec cette adresse e-mail, je suis systématiquement dirigé vers un compte vierge, sans aucun de mes projets. Or, mes projets sont enregistrés sur mon ancien compte entreprise, qui semble inaccessible.J’aimerais :Récupérer l’accès à mes projets Behance associés à mon compte entreprise.Savoir si je peux fusionner les comptes ou transférer mes projets sur mon compte personnel. Pouvez-vous m’aider à retrouver mon travail ou me guider sur la meilleure solution ?Merci d’avance pour votre assistance.Cordialement.

I love the capabilities to edit in HDR in LrC!  But when I create a collection  and share it to bring images to my adobe portfolio, or when I export the images as JPEG XL or AVIF, the images just don't have the pop they have on LrC even when using the same monitor.  Am I doing something wrong? or there is no way to share the same stunning bright quality of HDRs I get in the library or develop module in LrC in adobe portfolio or behance? Thank you community. 

Our library is quite large and shared between about 40 people. It is extraordinarily slow to use. I've been trying to organize it into groups and subgroups and it takes many, many seconds to react to me selecting one single thing. Have we overloaded it? Are there recommended limitations? What have we done wrong? Our content is a mix of photography, paragraph styles, graphic elements from InDesign and Illustrator, text blocks with standard content, icons and color swatches. What can we do to speed it up?  Thanks

Hi all, I've been personally contacting Adobe many times before but they keep on ignoring the core of my message. Am I the only one using the MyPortfolio feature that hates the Full Screen message when going full screen on video playback? We're currently 2025, I'm sure our site visitors know how they close full screen video playback. Please back me up on this so this stupid feature gets taken offline sooner than later 🙂 Cheers!Joris 

I just discovered that Adobe has removed the fonts Franklin Gothic URW Demi and Franklin Gothic URW Demi Italic from their themes in Adobe Portfolio. Honestly, it’s very frustrating to work with a service that not only feels neglected by Adobe but also seems to be getting dismantled. I suppose it’s time to look for an alternative, as they’re probably investing everything in Behance Pro… it’s a shame.

Its about time Adobe implement a captcha for the contact form in Adobe Portfolio websites. The flood of spam emails of bots sending USA is ridiculous. The system seems to be 15 years outdated already. Do something Adobe, apart from hiking up prices.