Creative Cloud Services

Hello,I have a CC enterprise plan without Cloud access.Nevertheless I can create CC libs locally.As I want to be able to access these CC libs from a machine or another (1 Mac and 1 PC) I was wondering if I can re-locate the CC lib on a remote location to be able to access it from both computers.Is it possible to do?And if yes for one user, is it possible to share them to make a "Private Cloud like" libs ?Many thanks

HelloI have a 15MB file which won't sync on CC - and I'm using about half my 2GB allowance.  Any ideas on what I should look for?The only error message i get is that it is due to "a server error"  Every other file I have syncs fine.ThanksNeil

Hi all, recently i cannot send links for files i have in my Cloud, the site simly doesn´t generate the link. Does anyone have the same problem or a solution?Thanks

When I try to access my assets from at assets.adobe.com I get: "Page Not Found We can't find the page you're looking for. View your files or browse your apps and services. It worked fine yesterday. It happens with all files. Viewing the network tab of dev tools I get 500 Internal Server Error for the following url: https://scproxy-prod.adobecc.com/permissions?resource=https%3A%2F%2Fcc-eu1-prod.adobesc.com%2Fapi%2Fv1%2Fassets%2Fb08421… and in the response tab: {"message":"Authorization failure - Request ID: f41a8fe0-2a5f-11e6-a7c3-515156d46bd7\n"}I tested with different browsers and in private modes.

I see from the forums that this has been requested many times since the launch of libraries. Considering how intensely Adobe is pushing the use of their library features, it would seem that making them efficiently functional would be a priority. We are now one more office in the sea of designers trying to dig through a disorganized list that grows longer every day. Without a change, CC libraries are no longer an adequate solution to storing and viewing our brand guides, and we must decide if abandoning this 'feature' would be the best choice. Any update as to when this vital fix will be implemented, if at all?

Hello,I am having issues with CoreSync for several days now. I had CC installed on two machines - Mac OSX El Capitan, and Windows 7 - and around the same time syncing stopped. I have tried several troubleshooting steps as outlined hereAdobe Creative Cloud desktop app | Unable to turn on file syncCreative Cloud Desktop App stuck on blue spinning wheel after update. Creative Cloud not syncing to Creative Cloud Files FolderNothing worked. I finally uninstalled all CC apps including CC itself, run the Creative Cloud Cleaner Tool, manually deleted Adobe folder from Application Settings, and re-installed CC. Still I get the same error on both computers. Below are parts of my CoreSync log file:20160510-144609.259: t=11c03: Warning: GUDE: Request Failed. ErrorCode: 429 errorMessage: HTTP Status 4xx (Client Error). HTTP Status 4xx (Client Error). HTTP/1.1 429 429. (TransferEngineImpl.cpp.gudeLoggingHandler.617)20160510-144609.259: t=12f37: Warning: skye: Unrecognized SyncService error with stat

at around 0915 PST on May 24, 2016, I was in the Files > Archive Area, and I selected all the files in the Archive and asked to delete them permanently.  After confirming to delete them, all the files on my Creative Cloud erased.  When I clicked the recover files in the Archive area, it only recovered the files in the Archive not, all the others.  Help!  I had a lot of student work.  I work at Barstow High School in California (busdk12.com)

It's GREAT to finally see the syncing feature implemented. That's why our organization went with this produc to begin with.However, as we operate with a Team subscription, it doesn't seem to offer what we were hoping.We are running with 2 user accounts, and would like the files to be synced with the team directly. As opposed to each account having the 100gb on the Cloud, and than also having to have files localy.It's to the point where we use a single account at this time, and house all the files on that Cloud, leaving the master just useless.Have I missed somewhere in the preferences to get the TEAM FILE SHARING feature used, or has it not been implemented?-Jace

Hey there,since the last Update of the Creative Cloud App, when i click on "Send Link" on one of my Files that i uploaden in my Onlinestorage it just keeps loading and nothing will happen... How can i fix that ??Best Regards and Thanks for help!

Hi,I am attempting to sync my photos between Lightroom CC on my iPad and my Desktop. The connection is fine however it is taking 12 hours to sync about 10 photos (about 10m jpeg). Anyone else having issues?

For the past week, sending or sharing video files via the cloud has either been very slow to generate a link or not working at all.  Seems to only be affecting video files.  If I right click audio, image or document files, then click the "send a link" option, the web browser opens, the link generator pops up and a link is generated.If I do this same thing with a video file, .mov or .mp4 have been tested, the link generator box just spins and spins.I have tried this on 3 different computers, with three different Creative Cloud Teams Accounts, with numerous video files... all with the same result.Any help is appreciated!

Hi, I've been trying to sync some files to the Creative Cloud all day but have been getting the same problem. The files begin to sync but then fail shortly after and the little red error icons come up. The message I get is 'creative cloud unable to sync due to server error'. I'm connected by ethernet and when other colleagues sync files into our shared folder I can access them. I'm just not able to add new ones!Any help would be much appreciated. Thanks, Jamie

Dans mon dossier Utilisateur, j'ai le dossier "Creative Cloud Files" et le dossier "Creative Cloud Files (archived) (1)".Le dossier "Creative Cloud Files (archived) (1)" peut-il être jeté ?Mac OS X 10.10CarlCe message a été modifié par : Carl André Fontaine

I 3th time tried to buy photoshop while 2 month, but still no results. Spend money, but cant use.Any body know what is it? Thanks.

Hello, I have a big problem with my Creative Cloud Libraries. In the last few days, this has happened in all the apps I've tried (PS, ID, AI).The Libraries panel is completely blank, no error message or anything, and in the Window menu it is listed as %dl_libraries_panel_name_cc.See for yourselves.I don't really know how to fix this, hope somebody can help me.Thanks.

Hi, when I save a spread from the book I am working on to Creative Cloud, are they saved online somewhere? It appears they are saved only in C:John/CreativeCloud. I need to make sure they are saved online in case my PC crashes or is stolen.

I have created an InDesign document and I have transferred artwork, that is available on my local PC, into a dedicated CC library for the project as I have 2 or 3 different sized posters to design for the same project.All looks well, until I try to re-open any of the documents where it suddenly states that:"This document contains 14 links to sources that are missing.  You can find or relink the missing links using the links panel."So, I "OK" this and am shown my document and, lo-and-behold, the missing link sources are all displayed AND are all in my CC library for the project.Except...when I export the document to PDF, so I can send it to my printer, the elements are all missing and are replaced by blank white square spaces!Aaarrggghh!!  I've spent a lot of money on this software exactly to prevent stupid, idiotic, crap like this happening and yet here we are again with the same old inexplicable IT nonsense that does nothing but make me want to move to the woods and become a

Can you bulk download from the "my assets" part of the cloud server?  Also, can you open files in Photoshop or Bridge from the "my assets" portion of the cloud?  Or do you need to download the files to work on them?Thank you,Jennifer

I use my creative cloud folder to store various images, songs, etc that I use in projects. Well today after trying to open the creative cloud app and being prompted to download anew it wiped the entire folder. My folder was over the space limit, but this was never a problem before just not everything was synced. Is there anyway for me to get this back? There was literally years of work in there.

Hi guys,I've been given an Adobe Creative Cloud team subscription by my client. And for what I understand, I've been also given a 100GB storage limit. I've tried syncing my files through the Creative Cloud desktop app and it worked well, the total file size for the files I've synced is 2GB. I tried syncing files the next day and the app said it failed syncing as I have reached the storage quota and I should clear my archive. I checked my archive and it was empty, and I also tried uploading my files manually through the Creative Cloud website app and it also failed upload, citing that I exceeded the storage quota.My question is: Is the 100GB file allocation for me only, or is it spread across the team I was included to? Is it the reason why I can't sync files anymore?

I just purchased the ability to convert pdfs to power point presentations. But I can't get anything done because I keep getting an out of storage space message. How can I be out of space when I just started with this program? Can anyone advise me on what I might be doing wrong?

my cc library is not syncing please help

Frustrated!  I have two accounts with creative cloud - both for work, one registered on my pc with one email address, one registered on my mac with a different email address (different IDs for different operating system licenses). the cloud storage is shared and collaborates so any changes made on either machine sync up together. perfect.however,  one of the email ID's (the mac associated one) has stopped syncing between the desktop and the cloud. i have tried syncing on both devices and it won't sync on either. the other ID appears to sync up fine on both devices. i've uninstalled/reinstalled, run cleaners etc. nothing seems to have worked. the blue circle just keeps on spinning. My IT dept. at work has ensured that both my associated email addresses don't get blocked through the firewalls etc. any ideas why one account will sync and the other won't?!

I am uploading 1920x1080, and 1280x720 mp4 to my CC library and they are being resized to 500x500 and thumbnails are also being removed in the online viewer. Also when i share these videos they are smaller and don't provide a thumbnail.This all started happening a week ago, before then everything worked as expected.Try and upload a video to your library and see if the same thing happens to you.Someone on the forum said its a possible metadata issue, which seems like an easy fix to me, but i also don't know.Hopefully it gets fixed soon.

Same here. Anyone ever find a fix for this??