Creative Cloud Services

Right now I am having to go through each photo and send it to archive and then delete it from the archive. There must be a better way, but for the life of me I haven't been able to work it out!?

I had a 30 trial for InDesign. My computer crashed and now I am not able to locate files on Creative Cloud.

We are aware of an issue syncing files using some extended characters in a folder file name e.g. "ăfolder"Sync will continue to function but will continually show a syncing state. We are working on a resolution.

HelloMy CC desktop app will not open and none of my files are showing as sync with the green ticks. Any ideas?Thank you

Recently I've had files deleted from 2 different shared CC locations. None of the users deleted files. In one of the shares, I was able to recover the files out of the Archive. However in the other, the files are gone. I am the owner of the shares, so I know no one else removed them from the archive.Can someone help?

So...Even when I've logged out/quit creative cloud on my mac, the icon is still displayed in my Finder sidebar. I can't get rid of it. I can't drag it out, can't right-click-remove-from-sidebar. It's stuck.Unchecked all options in CC preferences. No dice.How do I get rid of the thing?Thanks!

HOLA

Haven't seen any resolutions for this. I have an old ipad and want to transfer my adobe ideas drawings to my creative cloud or into my new adobe draw app. When I attempt to sync the files, the "sync process" just says "Awaiting Connection"I've tried everything. If I dump the app then I will not be able to download "Ideas" since it's discontinued. Any suggestions?

Hello,This is more of a feature request than a question per se, however I wasn't sure where to post a feature request so here we go:When viewing psd's online in Creative Cloud's "MyAssets", which IMO is actually one of the best features of Creative Cloud, it would be very very useful if you could expand and collapse the styles/assets/layers panel that sits on the right hand side.I don't think this would be particularly difficult to implement but it would be really useful when viewing designs on smaller (or portrait) monitors.Many thanks

Hello community!my name is Felix and I recently switched from Apple Aperture to Adobe LR. In Aperture, I uploaded my library in Flickr since it had a very easy integration and sharing features. Since Adobe is offering a cloud for Adobe LR Mobile, I'm not using Flickr anymore.Anyway, maybe someone can help me. How can I hotlink pictures I shared in the cloud? Like for embedding them in a forum or in a web page.Also, bonus question:How can I arrange the albums in the mobile version of LR? It's a huge mess now, as there are more then a hundred albums sorted by alphabet and not by date or manual sorting.Thank you so much for your helpFelix

Please bring selective sync back to creative cloud ASAP (removed Jan 21, 2016) as this is very useful when we have large commits but limited time to get specific files synced. ThanksHow to: Choose which Creative Cloud shared folders you sync

My files dont sync so that I can work on them from two different locations.  How can I fix this?

Anyone know how to resolve this issue?The folder doesn't exist on my local drive or on the web version of CC, so I seem stuck with this syncing issue...I'm on Mac OSX 10.10.5 with the latest CC.

When I click the download icon on a asset absolutely nothing happen.Thank you

Hi,I was struggling with space on my macbook pro. I am a design student so have lots of large size files and documents. I backed up my mac completely to a hard drive.I did not restore my macbook again but as I have gone and signed back into the creative cloud and icloud once wiping my macbook and restoring it. That a large number of files are missing from the creative cloud - practically anything that I had on there since March 2015.Now I having a complete panic because these files were extremely important. (i know i should of backed them up separately as well but I'm an idiot and didn't)I had been able to access these on my laptop all the time but now I am coming to think that they had not even been syncing to my creative cloud online.I know its probably a long shot and impossible but is there any miracle of being able to get these files back at all??

I use a pretty common folder naming for photographers - Photos Go Here main folder with mm-dd | Project name. This keeps all the dates & project names very neatly & is easy to scan. Its been recommended for years on many photo sites.However | (thats the shift \ key) is a forbidden character when uploading to Creative Cloud so my files don't upload. Of course I could use another character but to change my entire archive? bit too much when iCloud & Google drive don't have this 'problem'.Any way round it without me renaming every folder?

The following error message appears when trying to send a link in "My Assets" to share photos with a client: "We're sorry, there was an error retrieving this asset's sharing status. Please try again later" Anyone else having issues sharing / sending links in My Assets?

Hello there,So I've been funneled here by tech support because no one has any answers for what happened with my files. I was updating CC not totally sure now which update it was, I had PS open and was working on some documents it said to continue to do the update I had to close it so I went to save the file I was working on. I was met with a 'there is no file by this name in this folder' so I thought that was weird and went to check the actual file, nothing. I checked the internet, a lot of problem similar to mine but non that were totally the same. I had not synced anything. I didn't know if I did not that my stuff would be deleted if I tried to sync or do an update? I'm still not sure. All I know is that my CPU is 15 gigs lighter then it was before the update. I have no files in the cloud (before someone asks), I unfortunately could not do a system restore because I had no restore points somehow. That is maybe a bit on me but I'd argue that I did not expect over 300 PSDs to be delete

Fonts are loaded in TypeKit but they won't sync to my Adobe software

I have shared a link to a file in my asset library.  In the advanced options, I have clicked the box to allow comments, however, the person receiving the link is unable to leave comments.  The comment box is available, but when a comment is left and submit is clicked, nothing happens.  I have tested this myself and get the same result.  Anyone have any ideas?  There are not a lot of options in the share, public link and check a box so pretty sure its nothing I am doing wrong.  When I am logged into my Creative account, I can put comments on the file.  Some kind of permissions issue occurring in the background.  I have tried this as not logged in as a member, and as logged in as a free member, not a subscriber to CC, neither works

About sharing a pdf via email... when clicking the "make public", you say that anyone with the url can see it. Do you mean, ONLY the person that I'm emailing to? Or is it literally visible to any and everyone? And if so, how can it be removed from public view?

I inadvertently deleted a client file in the folder creaticve cloud has some way to recover it, please can someone help me?

Just got cc and creative cloud libraries, and adobe says i cannot sync these to external drives but all files have to dump to my internal drive. This seems odd, is there a setting to change this? Thank you!

Is there a way to do this?2016-03-14_1750 - reformdesigns's library

If I send an email from Adobe's Shared Files in CC to anyone in our domain they do not receive it. This is the link being sent so that they can view or comment on a shared file. If I send that same email to any other domain they do receive it. I have checked with and worked with Adobe support on this. They have given me all the IP Addresses and email addresses that Adobe uses so that I can Whitelist those and or add them to non-filter list. Still no emails. I get every other kind of marketing email or email from support at Adobe. I am able to send emails to Adobe support. These are the only emails fro anyone that I cannot receive. Adobe says they have checked their systems to make sure our domain is not on any kind of block list at their servers. So my question(s) is if anyone else has experienced this and if so did they find a solution and what was that solution. Thanks in advance.