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Noname32012992qh61Participant

Questions

Try/Buy Now Even Though I Have Plan

Hi Community,I have a plan for all apps, and even though I have the apps that I need installed on my computer and have been using them without problem for months, in the 'All Apps' section in CC, it is now saying on the button next to the app which should say 'Open' is now saying 'Try' and 'Buy now' for a few such as Ai and Ae. Please help.

4211

2 years ago

r.ivethParticipant

Questions

Adobe Portfolio Site Duplication

I want to propose the idea/feature to be able to duplicate sites in Adobe Portfolio. This would save so much time for people applying to jobs requiring tweaks for different portfolios. For example, if I want to apply to 2  jobs in design that have different requirements, I can duplicate one site so that I don't have to start over. Does anyone else feel like this would help them?

6791

2 years ago

Papanapa StudioParticipant

Questions

Folders going to trash!

Hello. The folders of some users on my account are going to their trash in the computer without them moving the files. This has constantly been happening. They can still see the folder on Adobe's website. Also, when I remove them from the folders on the website and then add them again, the folders reappear, but after a few minutes, they are moved to the trash bin again. It is not a very pleasant situation. Any clues? 

6251

2 years ago

solidoppostoParticipant

Questions

Abbonamento

Buonasera a tutti, vorrei sapere, secondo voi é giusto che continuo a pagare un abbonamento anche se le app non sono più aggiornabili con il mio mac?Non lo trovo tanto giusto, se un app non può più essere aggiornata causa Adobe, mi sembrerebbe più giusto continuarla ad usare ma gratuitamente (fino ad ora ho sempre pagato l'abbonamento mensile). Addirittura mi sono trovato a pagare un abbonamento anche se Lighroom, molti anni fa, lo avevo comprato per intero, e già questo mi aveva dato fastidio, ma adesso pagare un abbonamento anche se le app non si aggiornano più mi sembra eccessivo.(allego screenshot fatto oggi) Grazie, ciao  

2712

2 years ago

marcelerminyParticipant

what do i do?

Jaqueline31999836fnzoParticipant

Questions

Erro na atualização

Bom dia , está aparecendo no app uma mensagem que o app seria atualizado a 00:14 porém já faz dias e não sai . Já atualizei o app mas continua . O que fazer ?

1111

2 years ago

defaultj6o2hwbpqlksParticipant

Questions

Creative Cloud moved my cloud files to my trash

I'm one of 6 team members that collaborately use Creative Cloud (CC) to work on and store files. All the files from the CC were moved to my trash, however I was the only one this happened to. Does anyone know why that may be? Luckily I still have the files in my trash and can move them if needed, however I don't want to duplicate files for the other team members.

851

2 years ago

Royce259756487rguParticipant

Questions

Cannot change profiles as profile chooser does not show on desktop mac photoshop login

I've tried signing out and signing in again so I can change profiles. It won't allow me to sign out on ps - but will allow me to sign out and sign in on another profile on creative cloud. Please help! I have no access to files. Thanks!

3091

2 years ago

nicks91571920Participant

Questions

Adobe Portfolio New Google [GA4] Analytics Data Tag

Hello, It seems like Adobe Portfolio uses a data tag for Google Analytics which is now defunct. May I have some advice or assistance upgrading my tag to Google Analytics 4? It seems I need to add a tag to" every page of your website, immediately after the <head> element. Don’t add more than one Google tag to each page."

12852

2 years ago

randyr8542662Participant

Questions

Portfolio

Hi Community, I was wondering if I can add a buy Images link/botton or Ecommers page to my portfolio. Thanks in advance Randy

4372

2 years ago

MayukhiParticipant

Questions

Adobe Portfolio Footer

Hi all! I am trying to add a simple GIF to the footer of my Adobe Portfolio site.I've made it non-local and uploaded it on an external site (GIFHY), and used this code,<iframe src="https://giphy.com/embed/PcGgXnw1l5qudOIAxQ" width="480" height="270" frameBorder="0" class="giphy-embed" allowFullScreen></iframe>I see it on appear when I paste the code, but when I preview or publish it, the gif doesn't appear.Could anyone help explain if Adobe Portfolio supports this in the backend? or with how it works, or even where I can find solutions. Thanks.

7512

2 years ago

doulikemynameParticipant

Questions

Creative Cloud shows 12.2GB used but I have nothing stored, have permanently deleted everything but the usage does not show zero

Hi All,I am struggling with Creative Cloud and any help would be appreciated. I have the 20GB standard photography subscription with 0GB used and nothing in the recycle bins but it is still showing as 12.2GB used.I have deleted everything, uninstalled/reinstalled the software, permanently deleted everything from the recycle bin, deleted and emptied all online photos in Lightroom, do not have anything stored in the acrobat document page, no libraries shared, no synced Lightroom mobile or desktop photos or collections and to be honest I'm at a loss.I've even had online support take control of my laptop and go through each of the above steps themselves, reinstall Creative Cloud and delete all data related to CC on my laptop.Can anyone help me empty out my online storage to 0GB? Has anyone come across this before?Any help would be appreciated!p.s. online support took my details and said they would call within 24hrs but nothing so far after 72hrs.

11475

2 years ago

ninab67561467Participant

Questions

Creative Cloud Files Verknüpfung entfernen beim Mac

Wie kann ich die Verknüpfung zum Synchronisationsordner trennen?Das Problem ist, dass ich den Ordner auf einer Arbeitsstation löschen möchte, aber die Dateien auf der anderen Arbeitsstation erhalten bleiben sollen im Synchronisationsordner.

5471

2 years ago

F.22312015y4zbParticipant

Questions

creative cloud desktop / windows 11 : page blanche

Bonjour,Il m'est impossible d'ouvrir creative cloud depuis le passage de mon pc de windows 10 à 11.J'ai essayé tous les conseils sur le site d'Adobe mais rien ne fonctionne, j'obtiens toujours une page blanche ... Il n'y a donc plus de mise à jour des outils Adobe 😞D'avance merci pour votre aide.FL

8683

2 years ago

JohnMilesParticipant

Questions

Google Search Console errors on Portfolio Site Map submission

Hi There, First post, hope this is the right community for Porfolio discussion? Pointed my search console to my Portfolio site hosted at Adobe -  https://johnmilesphotography.co.nz/sitemap.xmlGoogle says it read the site but error'd as per below.  How do I get rid of this error so that indexing will get started.Thanks in advance....John Sitemap can be read, but has errorsInvalid URL1 instanceThis is not a valid URL. Please correct it and resubmit.ExamplesURL://johnmilesphotography.co.nzLine 4Parent tag:urlTag:loc

5631

2 years ago

louisd79464044Inspiring

Questions

Adobe portfolio add pages

Hi, I created a website in adobe portfolio but have problems adding pictures from lightroom because the menu options are limited. Choosing LR album brings me to maps somewhere in LR mobile and not to my LR classic on the laptop. Can someone tell me how to connect to my pictures on the laptop

5813

2 years ago

Hans Gonzalez PortraitsParticipant

Questions

Erasing the page title on adobe portfolio

Hey, how do I make the title of the page not to appear, it looks very big and I would love not to have it shown, only the menu is fine, but the menu and title of the page that you are currently in show  Please help, if I erase the page title, the menu also gets erased.  

36954

2 years ago

InfisraelParticipant

Questions

Adobe Creative Cloud won't install Photoshop (Error Code 107)

Exit Code: 107 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 10 warnings(s) FATAL: Error in parsing Application JSON with error: * Line 1, Column 1 Syntax error: value, object or array expected. , Json string length:0, with URL, download asset size= FATAL: Error occurred in install product workflow with error code 107 error message Error in parsing Application JSON with error: * Line 1, Column 1 Syntax error: value, object or array expected. , Json string length:0, with URL, download asset size= WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEP

30882

2 years ago

Issael319203896lteParticipant

Questions

Insufficient storage. But I have the storage

I have windows 10, I have a 1 TB SSD with plenty of free storage. When trying to download creative cloud I receive error code: 23. I have already changed were new apps save to in my storage settings.

1302

2 years ago

Stijn31929058obvhParticipant

Questions

Trouble with Minion Pro Regular

I have trouble with Minion Pro Regular. I've been on vacation for a week and on my return I have problems with this font.Now I have trouble in Indesign. If I open a document, it wants to activate this font. So Indesign does not work properly.I've already changed my default to Arial, but if I open an older document, it goes back to Minion. So this didn't fix the problem.The other thing i've done is to remove the font in Creative Cloud and reinstalled it. But some versions don't want to install. Even If I remove it, Indesign keeps looking for it and it reappears in Creative Cloud if I open an older document.Can somebody help me?

anna959Participant

This is the second time I've logged into the software and been kicked out because too many devices are connected and I see an unidentified device connected to my account from a time when I was most certainly not connected. I've already disconnected and reconnected from my current computer twice, but it seems that something hacked my account. The software's chat fails to provide a solution and I can't find any way to contact help. All the links I find lead me to this groupWhat to do?

1781

2 years ago

HacerParticipant

Questions

Macbook 14" M2 Pro can't install adobe apps

I bought MacBook Pro 14" 2023 but i can't install the apps like photoshop and illustrator on my MacBook. On creative cloud apps doesn't show but on Windows i can install the apps. Is there any solution that i can follow to solve the problem. 

3511

2 years ago

louisd79464044Inspiring

Questions

Adding pages in Adobe portfolio android fails

When editing in portfolio on my samsung tablet or mobile adding pages does result in the popup page to choose from but the page does not work. Taping on it does not result in anything. The page is dead. On my laptop it works ok. But not on android

4362

2 years ago

Urban_PlannerParticipant

Questions

Profiles and file migration

Well, heya everyone!Hopefully everyone is having a nice summer. I hope someone could please help me resolve this issue: BackgroundApparently, Adobe added so called ‘profiles’, which resulted in me suddenly having a separate personal profile and an education profile - both registered on the same personal email address. Until just over a month ago, I usually saved my study projects on that same account - as there were no profiles yet… but now there are.I wanted to edit some private files, but when logging in I got a notification about the new profiles. The education profile is called ‘SURFspot Operational Console’, which I never saw before. As you can imagine, this doesn’t sound very appealing for saving some private files.That is why I clicked to continue saving (and keeping) my files on my personal profile.  The issueUnlike before this profile function was added, my personal profile evidently is now something that should be considered separate from my education profile. Becau

1791

2 years ago

JOSELOPEZParticipating Frequently

Questions

ayuda con behance

Hola, desearia me indicaran como puedo ver las fotografia que he publicado en Behance, hace tiempo que accedo a ellas y no recuerdo. Muchas gracias.

4563

2 years ago