Creative Cloud Services

Yesterday Adobe Creative Cloud stopped syncing, because my cloud storage was full.So I did what I always do. Deleted some files, and moved some old stuff to an external drive. But this time it didn't work. Creative Cloud claims the storgae (100 GB) is full, and when I go to https://assets.adobe.com/deleted, it says I have no deleted files.My Creative Cloud Files folder is currently 76 GB big, but according to Creative Cloud, I have more than 100 GB in the cloud.

I recently updated some apps on Creative Cloud like Photoshop, Illustrator, and Substance Painter.When I looked at the app screen, it showed some apps like Illustrator and Premiere Pro to have the "Try" option instead of open like normal. Substance Painter itself says its trial has expired.For example, it said "open" for Photoshop, and "try" for Illustrator. Those two apps are part of the same subscription package.Now I've checked my subscriptions and all apps there are part of the same package, and they have all been paid for recently. In fact using any of them, I'm still able to use them as normal and no prompts telling me my trial has expired has appeared in any of them. Everything is norrmal, it's all as if I own them. I opened them using the start menu on my computer, not via CC's menu.I did try checking for updates on CC itself, and that seems to have remidied the problem. But I'd like to know if anyone else has this issue, and maybe what would happen if I hit one of those "try"

Hello! I'm a design-student and during my studies I'm using the adobe-package a lot. However, during this half year I will be doing an internship - through which I will be able to receive an adobe-log in. This means that I, for half a year onward, don't have an actual need for the adobe-package I pay for myself. My question is thus, if it's possible to cancel the adobe-package I pay for, but still be able to keep my creative-cloud files? I save a lot of files on the creative cloud, and although possible it would be a lot of work to download those onto my computer and store them elsewhere during the time I don't need my own personal adobe-account. If I terminate my subscription now, will my files still be saved on the creative cloud? Meaning, in half a year when I once again subscribe, would I then be able to retrieve the files form the creative cloud? Or does a cancelled subscription mean deleting your entire account? Best regards,A student with poor economy

Why am I not showing pictures that I uploaded about three days ago? What is the reason? Not even received an email

Bonjour, je souhaite utiliser Indesign uniquement sur un second poste, mais sur lequel je n'ai pas beaucoup d'espace disque du coup je souhaiterai sur ce poste installer uniquement le logiciel indesign éventuellement le creative cloud mais sans la synchronisation des fichiers car mes fichiers synchronisés étant déjà conséquents aurait pour résultat de remplir le disque dur du poste sur lequel je souhaite l'installer.Y'a t-il une solution ?

I uninstalled Photoshop 2020 to do a clean reinstall... now I have no more Photoshop because my old Mac Pro cannot level up its OSX, and Adobe no longer allows CC to install 2020/2021 programs? You mean to tell me no where at Adobe head quarters is an instll file for Photoshop 2020?!

Tenho a conta premium mas não consigo ter a conta activada no meu MacBook onde pede para fazer a renovação da conta e comprar o pacote premium e eu já tenho conta premium no meu telemovel. Há uma falha de sincronização de contas onde não consigo ter o meu Mac o premium

I use LrC.  It syncs perfectly well with some files I have in the Adobe Cloud.  However, when I open the CC app, it tries to sync with the message "Getting storage information.." but it just stays like that and never finds anything.  What's it doing and what's it trying to sync with?

Hi there, we currently have the problem, that our cloud storage seems to be full, but it's almost empty.Therefore we don't see any option to empty the cloud, because there is nothing to delete... We already checked every storage type (Lightroom, Photoshop, Adobe Documents, etc.) and the associated "Deleted" folders - there is nothing...nada.  We just don't know what to do or how to get our Adobe Cloud storage free again. Please help!!!

My files are stored only in the cloud. With the dish discontinuation of Creative Cloud, will I lose my files, If I leave them on the cloud?

Having Problem with Adobe Creative Cloud..Error Message: Cloud Storage: No Storage information available.Error Message: File Syncing error: Could not enabled sync.I have tried almost every solutions available on Adobe Help Desk.Also I do not have this below mentioned file in the CoreSync Folder:del %APPDATA%\Adobe\CoreSync\options.tixI have uninstalled and installed creative cloud several times.. I tried firewall option and disabled protection aswell.. nothing helps... 

Siehe Screenshot, Anwendungen wie Premiere, Illustrator erlauben nur einen Test, obwohl die Creative Cloud mit allen Applikationen gebucht ist.     [Mod: Moved to the Creative Cloud Services forum]  

Hi! I recently am unable to access my Adobe XD app. I had a 9-month subscription from Coursera and redeemed it in April. But when I opened the creative clouds today it wasn't allowing me to open it which is weird since I had no problem accessing it till yesterday night. When I check my plan Adobe XD is still included and it hasn't been 9 months yet so I wouldn't hope so either. I included some screenshots for clarification. I already had made some projects there and it's very annoying that I can't access it anymore. Moreover, my deadline is coming up. I tried uninstalling and reinstalling it but it's not working. 

How to change my adress on Photoshop accounts ?   [Mod: Moved to the Creative Cloud Services forum]

Hello everyone  I am working on a adobe porfolio website for a photographer. He wants his photo gallery to appear in small size images, then when you click on the image it gets a full screen view. A zoom fonction i might say... i have seen on examples templates that this fonction actually exists but I can't find any way to apply it. 'please help me! Thank you so much ! 

Creative Cloud Account shows active, but Adobe wants me to sign up or start free trial. I have 4 months left on my 12 months memebrship, everytime  i close the trail window Adobe shuts down with it. This means i cannot use Adobe at all at the current time. 

Hello everyoneI canceled my subscription a few weeks ago and just received an email indicating that I'll lose my files. The issue is that I have files scattered across the Adobe cloud, and I'm looking for a solution to retrieve them all in a single ZIP file. This would include Photoshop, Illustrator, Adobe Express, PDF files and especially my Adobe XD projects. Is there an official solution? If so, what is it? Thank you 🙏

I need to access my creative cloud assets through the iPad "files" app for many workflow. iPad Files and Creative Cloud are synced, but only "files" are visible, not "libraries."  Everything I'm using is in CC "libraries," and I see no way to move it to "files." Why won't my libraries synce to the iPad, but the files will? 

Hi, i have a weird error, every time that i start my PC it creates another folder of creative Cloud folder with a large name example Creative Cloud Files.johndoe.1234qazwsx......, and start to sync every time and Duplicates all the files, is this bug of the program?

I just want to download a few of my own files from adobe cloud storage, but it seems the only way is to download adobe cloud and wait for it until alle files har downloaded? Is that really true? Because then i have to skip that cloud to store files.

Creative Cloud Storage is wack and needs a major overhaul. Clearly it's been designed with confusing UI and vernacular to prevent users from easily managing their own storage in the hopes that users will just give up and purchase more. TERRIBLE ethics Adobe. Here's the screen I'm presented with when trying to figure out how my synced folder (which contains just 1.4 GB) is contributing to 45GB/40GB total storage (I'm over the limit, apparently). I suspect that it's my LR storage but as I can't access my own account (see attached screenshot), I can't be certain. Futhermore, why the heck doesn't Adobe allow us to sync our LRCC Catalogs to the Cloud yet?? This is the only thing I'd use it for, but for some reason, they're preventing us from making even backups of our catalogs in the cloud.  Awful implementation all around! 

I am trying to change the sync location in the Creative Cloud desktop app. I change the location, it asks me if I want to move the fils folder, and I select Move. Then it says Unable to create the Creative Cloud Files Folder at D:\<location>. Continue using the app without syncing files, or restore the folder from the online backup. If I click Restore, it says unable to restore, the file location is unavailable. I've tried running as administrator, paused syncing and deleted everything in Your Files in the desktop app, and nothing works. Anybody have an idea what's going on?

I hope someone can help me. I started saving my documents to the creative cloud recently because it tried to convince me by saying it would be much safer. I had to switch from my personal to business account of my profile and the documents did not sync but I could still access the cloud documents of my personal account. However, the only important file I had saved on there has just disappeared... It was a lot of hours of work and the Adobe help and virtual assistent were of no help so my hope is that someone here might know where the lost document (illustrator document by the way) has gone to and if in some way I can get it back... Thanks in advance!

Hello, I've been testing out the Creative Cloud to utilize for file storage and collaboration for our remote team. However, to my dismay, I have found that it does not support PNg or JPG files.CC Libraries supports .png files, but is not intended for "storage".Adobe sync supports .png files, but as we all know, that's going away. So, what's the solution here? Will Adobe allow more file types in CC File Storage since Sync is going away?  I am befuddled as to why and how a "cloud based storage solution" doesn't allow such basic image file types.

Hi AllTrying to find the solution for this from 2 days. My Adobe account's cloud storage is not getting information and to add to that, the files stored under storage are not syncing. Temprarily received an error message saying that the "Libraries are blocked . Check Firewall Settings".Tried to turn off Firewall and relogin..Nothing worked yet. Can someone help me with this?