Creative Cloud Services

Hi, I have the creative cloud app installed on my Mac, in the Menubar icon it shows the blue arrows which after a Google search tells me "New files or files that have been edited have an icon with blue arrows to indicate that they are currently pending a sync." when I click on the menu bar icon and open the creative cloud app then click the cloud icon top right I see a green tick and it says "File Syncing up to date" Not a huge problem but as a newbie I'm wondering if this is normal? I have Lightroom, Lightroom Classic and Photoshop installed, but I haven't opened Photoshop yet, when I open Lightroom and Lightroom Classic they both show the green tick and say all files are up to date.  Menu Bar Icon   Creative Cloud App

Problem: when shift key is pressed, scroll speed (using scroll wheel or scroll function with apple magic mouse) is turbo boosted making working difficult. on mac the problem is less severe.Platforms: Macos 12.6.5, windows 10 using PC scrollwheel mouse and/or Apple Magic Mouse.Problem only occurs only within Adobe apps. Windows and Mac Os apps do not show this problem.

Hello, I am unable to open any Adobe Creative Cloud app. When I click "Open", the app will start normally, but when the proccess is done, it will open for a split second, then close wihtout a trace. I reinstalled all my apps, including Creatie Cloud itself, restarted my PC dozens of times, but it seems nothing works. It's even weirded, because I used to open all apps on my PC before without any problems. I attached a clip of me opening Premiere Pro with the problem present (I'm using Polish version of CC, the "Otwórz" means "Open" in English). Please help me, I will be forever thakful :]

I received a message on iPhone stating that "Fonts installed by creative cloud will expire on 05/11/2023." I wanted to know if that is a legitimate message or spam?

How does one block generative AI tools from using robot to scrape images from an Abobe Portfolio

I have researched on locking/unlock at component level but I didn't find any solution on that.I tried adding the mixin property it is not allowed to have those mixin property at component level.

Bonjour, installation de LR impossible car je suis bloqué par l'application de Crétive Cloud qui m'indique : "vous n'avez pas accès aux fonctionnalité de gestion des applications"Mon compte étant à jour et fonctionnel, je ne comprends pas. Je suis bien sur une fonction adminiqtrateur de mon Mac.Si quelqu'un peut me venir en aide ?Merci à vous,

Hi! I'm an Adobe customer (LOVE it) and recall that a couple of months ago I got some kind of messaging from Creative Cloud (came automatically with my package) that said something about accessing my computer. I remember that it made me a bit uncomfortable, and I didn't fully understand it. Took a snapshot. Put it to the side. Now I can't find the screenshot with the message from the system(of course!  LOL). I never really use Creative Cloud, more just Adobe for PDF work for the moment. Cloud used to open automatically every day (slightly annoying). I was able to adjust that but am wondering if any of this is something about any of you might be aware. In other words, how can I best access Cloud to see settings to just make sure that all of everything is OFF? Please advise when you can. Thank you! 

I have been trying and searching for a couple of hours on how I can contact Adobe support + change my country on my account to purchase subscriptions. I am Canadian, but was living in the USA for around 6 months so had an american card on my account. I no longer use this card. Now I am trying to update my payment - which I am unable to do because it is asking me for $19.99 but I can't pay that until I switch to my Canadian card. Tried accessing the help center, which said I could get into contact with a real person with no luck. Very frustrated at this point.

Hola, muy buenas. Tenia una duda. El caso es que me salta el aviso constante que tengo el almacenamiento lleno, pero cuando intento acceder a los archivos que supuestamente ocupan todo el espacio me dice que no tengo ningún archivo. De verdad que 0 gracia porque no puedo trabajar. Y tampoco es que me ayude mucho la ayuda de Adobe. No se, he cargado muchas veces la página pero nada. Si alguna persona supiera que diantres pasa, le agradeceria que lo compartiese conmigo. Muchas gracias.

Hello, it appears that it can be challenging to directly communicate with Adobe unless you are already a paying customer. Quite frankly, it looks like it's not that simple either as a paying customer, team or a business. Hopefully it is for Enterprises. This limited accessibility to support raises some concerns and may impact one's perception of Adobe's customer service.It's worth noting that when using Adobe CC programs like Photoshop or Premiere, users don't have the option to own a physical or digital copy of the software. Instead, they rely on Adobe's systems for access and functionality. However, I do have a question regarding data and backups in case Adobe were to discontinue their services. Are there any legal rights or terms of service in place to ensure that businesses won't lose their data and backups? I haven't come across any explicit promises in my search, but it would be helpful to know if such guarantees exist. While it might be trendy to be a paying customer without act

I recently purchased a year plan that has photoshop and lightroom. Today I received the Email below saying that my Adobe ID was my email. but when i open creative cloud there is no active plan. Anything. It's like I still need to buy.   Help me Pls       [Image with email and order number removed for your protection on a public forum]    

HiI am doing a job in packaging farm. I need information that, how much can help Adobe Sensei in develpe packages.Thanks

Hello Everyone, I am having some problems in using the API. 1. I am trying to get the Creative Cloud Assets' data using API. And I am able to get the basic info about the assets using {{baseUrl}}/api/v1/libraries/{{library_id}}/elements?selector=default. However, to get the description, I need to use Selector = details. And I got 401 error. Do I need additional scope or do I need to add a certain API to my application? 2. The documentation on how to update an element is incomplete it seems. The path below is supposed to update the elements. However the documentation just says you have to pass string of element ids. What do I need to do to update a specific field like description or name of an element?https://cc-libraries.adobe.io/api/v1/libraries/{libraryId}/elements/metadata

What about mail@mail.adobe.com - is it legit or a scam? I just got one for the first time today, so I really would like to know the answer. I don't use adobe all that much anyways. Thank you!

I am really confused as to why my .psd files I am working on photshop/fresco iPad apps are not showing on my mac. I assume this should be syncing to my mac, correct? My folder structure in Finder (/Users/Name/Creative Cloud Files):_Cloud documents.webloc1xAdobe It is showing a completely different folder structure when I go view the .PSD files through creative cloud (either on https://assets.adobe.com/ or via the app).How could this be?I guess my question is, is this a bug, sloppy functionality, or just user error? It would be nice to sync my .psd files like I would with dropbox, where it shows them in finder. Is this possible?

Estou logado normalmente na plataforma, conta ativa e em dia, porém as bibliotecas -- em nenhum dos aplicativos -- estão sincronizadas. O que aparece é: "Para usar as bibliotecas da Creative Cloud, faça login na Creative Cloud". Mais alguém está passando por isso?

No matter how many times I change the Adobe Creative Cloud to enable it at startup, the app will disable itself when I shut down my PC. I have enabled the 'Launch Creative Cloud at login' but it doesn't solve the issues. It's annoying because I have to open the Creative Cloud and wait for Adobe Fonts to fully load into my PC every time I want to do my work. The issue just happens recently about a week ago.

Dear Creative Cloud users,   We’re excited to let you know about an upcoming change to our deleted files retention process that will affect your online storage quota. Starting June 4th, 2023, any files added to your "Deleted" folder will be permanently removed after 30 days. This change is being made to optimize your storage space/quota and ensure that you have enough space for your creative work.   Please note that after deleted files are permanently removed, your cloud storage space will reflect the removal of the files. To avoid losing important files, we recommend that you restore them before the permanent deletion date. You can find instructions on how to restore a file on our HelpX page. You may also permanently remove files in your Deleted folder at any time. This new process applies to any file that is moved into the Creative Cloud storage Deleted folder from any device or Creative Cloud application. Items in the Deleted folder will continue to consume space

HelloI just bought a new computer (iMac) and as it is updating to the latest version. I don't know if this issue started when I got the computer or before that but I know it's around the same time. My library will not load. Please see attached screenshot. I have tried uninstalling and reinstalling the cc app as well as logging out of everything, turning off my computer, and turning it back on.

I downloaded and installed a font, and when I go into the font section of Creative Cloud, it says they've been installed. However, when I press 'done' and go into the font section to see if they're activated, they're nowhere to be found. I'm not sure how to toggle the font setting on and off, but I've heard that helps. Anyone know what to do?

Just got my new MacBook Pro 16" 2023 with M2Pro chip (if it makes a difference). I installed from my Time Machine backup, then updated to Universal, not Intel 64 apps, that work better with Apple Silicon.I have a subscription to Adobe products through my school district. I have been trying to sign in to Adobe products on this computer like God intended, when..."Sign-In Required"I put in my credentials. From HERE: normally, window closes, and "Sign-In Required" returns. I still can't access any of my Adobe products, which I use regularly. I executed the solution that required me to trash and change some things under "Application Support", both in the regular Library and the ~Library. That got me as far as the EULA. I agreed...and then we went back to Lather, Rinse, Repeat without getting me to the EULA.I executed the solution of getting rid of some Adobe items in my Keychain (like my user profile). Same thing: gets me to the EULA, then Lather, Rinse, Repeat without getting me

Hi, I have an Adobe account connected to my company's Creative Cloud account. I'm a Graphic Designer so we have a lot of assets saved every day to the Cloud. Two things which are happening:  Even though I'm supposed to be saving files to the cloud, it's also filling up the Macbook storage too. It looks like the storage on my Macbook is double what it is actually supposed to be, comparing to my colleagues Macbook. He has 258GB of Creative Cloud files whereas I have 510GB! Thanks, any help soon would be really appreciated, it's stopping me from working as I can't open apps when I want too due to 'scratch disks being full'.

Hi,  I am trying to complete Adobe Workfront - Sales Accreditation. I was able to go through almost all course that are part of this learning path and even completed the quiz but two courses I couldn't open: - Competition and Objection Handling - Selling with Partners I am using a MacBook Pro M1 Max and tried accessing the courses on both Safari and Google Chrome with no result - screen is blank and not displaying anything. I even tried opeing the couse on the Adobe Learning Manager app on Iphone and Ipad with same result. Are you please able to advise?  Thanks!

I am also having the same problem. I followed the above steps to uninstall/reinstall the software about 6-8 months ago. And now it is happening again. Adobe CC is using almost 100% of my CPU Time even when the app has been quit. I have a Mac and am on MacOS Monterey v12.6.3. It is May 2023 and I've just read a thread of people posting about this same problem from 2020 to now. Is there any way to fix this problem? Thanks for your help.