Download & Install

I'm now looking at options for a different tool to use as NOT having this feature is wasting a HUGE amount of my time each time I use your product.  PLEASE make this right ASAP.  A quick search in the forum shows tons of other frustrated folks looking for this same tool. Not as many as I'd expect though. Guessing because they all found those answers and cancelled their subscriptions and went elsewhere. 

I can't use the Illustrator app and am prompted to buy it, but it's included in my plan

I am in a bind, and only have 7 Days to figure this out, or my software will stop working, or so the screen message says. I manamged to install the applications but now I cannnot activate them. Some info; I am on a Mac mini 2018, installed Adobe via Paralells desktop 18, in a guest OS macos sierra. I had downloaded the dmg install file directly from my account, which I have and entred the serial number. It says I am not connceted to the internet. Yet I am, I was able to download the apps. I have gone through the steps of fixing or adjusting my interst conncetion but still no luck. I found the registrering offline info, and even foenloaded an online repair tool from Adobe, but thst did not work. I really need this for a class that uses the software, and I cannot afford the expensive subscription plans for the cousre of 5 months for the class. I do not see why I cannot use what I already have.

Hello - I have an iMac [wireless] desktop computer - my student version Adobe Creative Suite 5 (Master Collection (and CS4) was integrated onto my desktop from my laptop - installed latest Apple update, MacOS Sierrea 10.12 - now my Adobe Creative Suite no longer works, the apps will not open - error message reads:  To open "Adobe Photoshop CS5" you need to install the legacy Java SE 6 runtime -  (same message reads for any of the Creative Suite apps) - I have contacted Apple who troubleshooted the problem and they referred me to to you - please help, I am a Graphic Designer and need my applications to work - thanks

I have an HP Z2 SFF G5 desktop running Windows 11 and I have no issues installing and using CS4. I also have an HP ProBook 440 G9 laptop with Windows 11 and I get the following error: "The installer database is corrupt. Please contact Adobe Customer Service."   I understand that CS4 is a very old program but is there anything that I can try to get it to work on the laptop? I'm assuming that there is something about the laptop's hardware that the program doesn't like. Thank you in advance for the help.

When I login with my existing account, creative cloud app is just loading forever and forever. I tried reinstall, format my computer, install previous version of cc and so on. All of those thing  doesn't work. Finally I tried login with new account created ten minutes ago and it work. I think something is wrong with my account. What should I do?

i have redownload - install and cleared all in computer memory but ADOBE CREATIVE CLOUD stops at 33%. Help me pls

So, back in December 2017 when I started working, my boss was nice and got me Illustrator, since I requested it to get my job done. I'm basically in charge of the account, because I'm the only one using the product, he just pays for it.Last autumn, the card that was used to pay for it was removed from the company use, and at the end of the year, Adobe started sending me emails, saying they couldn't renew the yearly subscription to Illustrator because of a billing error. I went and updated the billing information on the account to a new card.Adobe kept sending these emails, and at one point, I wasn't able to use Illustrator anymore. If I go to check the billing information on my account, it shows the information of the new card on it, obviously, since I had updated the information.I contacted through the help chat to Adobe and they got me a new subscription to Illustrator, and I thought everything was fine. But opening the Illustrator, the "billing error" message popped up anyway. Conta

Hey I am having the same issue - except i am unbale to unistall or install anything. 

can some one help me for my issue?, its been couple day I try to fix my photoshop and lightroom. when I run the software it telling me that error code 202. Already contact the adobe support 4 times and there no solution for this, many way they try but still no progress, Im using windows 11 

Hi, I was hoping to link the Adobe Suite product as a link on my YouTube channel with the Parterize program.Does anyone know how to do this?Basically just want to add a link to the Adobe Suite Subscription as an affiliate marketting link to get new subscribers and get some revenue in return.Couldn't figure out the best way to do it. Thanks, nic.

Hello!I'm not English native speaker, so I try explain myself as best I can.I have a CS5 master collection license.I can install the software and it works fine.The problem is when I try to register this license into my adobe cloud account, I'm receiving an error that tells me something like: "the provided serial number is invalid".If I try from CS5 software, it fails because CS live isn't active.What am I doing wrong?I can't find any mail to contact with adobe support in order to know what should I do.I purchased it on a web that sells bulk licenses as an original and unused license.If this license isn't, I need that adobe team contact with ne to verify it in order to "have a talk" with the website...Thanks.

Like billions other across the years, I have a question:How on earth you change the installation path of the creative cloud and the consequent apps, eg photoshop?but most of all, why... why with the whole population used in these days to receive an installation prompt: "hey where do you wanna install our software?" adobe designers has decided to remove such prompt and instal the creative cloud and photoshop straight to C without asking the end user?In posts like this one:https://community.adobe.com/t5/download-install-discussions/change-path-of-installation/m-p/11113862or video like this one:https://youtu.be/uqBP2EvcLsU?si=eSrl3uy6rbDbjEUe&t=231 are saying that you can change the path in the creative cloud app (why???) but apparently the UI is changed and when I go to "apps" not I guess "all apps" I do not have the nice clean design I see at the linked page or in the utube video, I just see plans and app to try.thanks

Good Day. Is Adobe Cs6 supported on Windows 7 for 32 bit?

Hi everyone. Our site was created with Adobe Portfolio. I would like to place a tracking tag in the site code. Is this possible on a Portfolio site? How you do it? Thank you, Sandra.

The Mac install for Adobe Acrobat 9 in the adobe downloads says its unavailable. I purchased the license for it. Where do I download that software?

I currently can use the apps as I am still signed in however the app launcher doesn't reach the Adobe servers, I already reinstalled the app but it didn't ask me to sign in again. The issue is still the same. running Windows 11 with the last update

Hallo an Alle,ich werde demnächst eine Umschulung (mit Ausbildungsabschluss) zum Mediengestalter machen und wollte fragen, ob dafür auch das vergünstigte Schüler/Studenten Abo für mich zu Hause  gilt. Ich habe die Infos dazu bereits gelesen, dort steht es gilt für Schüler von "Berufbildenden Schulen". Nun ist meine Schule ein Berufsförderungswerk...Außerdem würde ich gern schon bevor ich dort anfange die Testwoche für die Creative Cloud nutzen, geht das überhaupt, solange ich noch nicht Azubi/Umschüler bin? Vielleicht könnt ihr mir helfen.  

I would like to start the Ps & Lr subscription service.  I have for many years used Ps Elements (currently 2021) and Lightroom 6.14.  My many files are linked and accessable to both programs.  I have several questions on the change as I don't want to get a headache from the transition with file or plug-in problems. Is the download and set-up of PS & Lr be simple and seamless even with Ps Elements and Lr 6.14 already loaded on my PC?  Please keep in mind, I'm an amateur photographer as well as a senior citizen 😉Will all the files be automatically (or with instructions)  picked up by the "new" Ps & Lr in the same order in all the same folders?Will Nik and Topaz plugins automatically (or with instructions) come into Ps & Lr?Will I lose access to Ps Element and Lightroom 6.14 while I learn the new programs? My thanks and appreciation to anyone who wants to tackle these questions! 

I do not see Photoshop CC 2018 available for download while logged into Creative Cloud. Why is this? I have clicked on "check for app updates" but that doesn't seem to work. Also, I've noticed a couple of apps, which I don't need, labeled as "not compatible" which I understand.. but I don't even see the "not compatible" option for Photoshop CC 2018. The Photoshop CC 2018 app is simply not there at all.Please advise. Thanks.

I've found that Core Sync is connecting to aws.adobess.com at least once a minute 24 hours a day. This seems excessive, especially since I have file sync turned off. Can anyone explain what this traffic is and why it needs to connect so often?Thanks,

i formated my pc and now i cant install adobe premiere 6.5, its write that a problem with windows 64 or 32 bits

Hi,I have a paid subscription but ahd to unistall the software since it was crashing but now I cannot download another version since I am being asked to pay again. Could you please tell me how I can download again the software?

I bought the photographers package on my computer but i am also wanting to download it on my laptop, is this possible and if so, how do i do it? thank you.

I purchased LR 5 and have been running on old Mac computer.  I now have a new Mac and want to install LR 5 on the new.  I'm happy with LR 5 and do not want to go the route of paying for a subscription.