Download & Install

I have subscribed to the Photography 20MB plan. I can log in to my account, and I use the access app.When I try to download and install Lightroom the autetication of my AdobeID fails. What can I do?

I have current ersion of Phototshop CC (24.5) on an old laptop (6-7 years old) that has a CPU that AMD no longer provides updates. That causes several problems in using Photoshop (laggy brush strokes and inability to use latest features such as Generative Fill)Before buying a new computer I want to move Photoshop to Surface Pro 7 to see if it works.I have 2 questions:1. Do you know if Photoshop will work better on Surface Pro 7? Can I have Photoshop on 2 machines for a short period so that I can try it out?2. How to move Photoshop to a new machine (either a Surface Pro or a new laptop)

Bonjour, je cherche à imprimer les factures mais je n arrive pas à le trouver dans mon compte

Hi,After buying a new computer I installed my CS6 from DVD and it says my serial number is revoked.I also deactivated my fully working CS6 produkt on my old computer.My adobe account in section "Products" says I have this number (product):Registered productsAdobe Design StdSerial number [censored by me]Version6.0Platform WindowsRegistration Date Feb 25, 2014Now, after update, my Indesign says I have 30 day trial to my CS6 but it should be lifetime licence.Please help me.Adam Durok 

I'm having an unusual problem.  When I go to Creative Cloud, it lists the installed programs but Photoshop isn't on the list.  It gives me the option to install Photoshop below the list.. However, Photoshop is already installed on my machine.  I've opened two files with it to test it and it is Adobe Photoshop CC 2023.  How do I get it to recognize the installed Photoshop? Maybe this helps.  This started when the option to install the new Photoshop Beta app.  Maybe it thinks Photoshop isn't installed because I haven't installed the beta?  At any rate, the problem, while not huge, is annoying and makes updating Photoshop a problem if I'm interpreting the situation correctly. Any help with correcting this problem is most appreciated 

Hello,I  have been having an issue with updating Photoshop CC for a while now. Using the Adobe Creative Cloud program, I am unable to update PS as the install hangs, crashes and restarts at from anywhere upwards of 6%. Here are the reproduction steps:[Steps](Assuming Photoshop is already installed)- Start Adobe CC - Click the Install button next to Photoshop CC- Wait for the install to hang and then crash[Result]- The install will hand and then crash at any point above 6%- Creative Cloud will restart in the background, and then crash again. This continues until the software of forced to terminate through task manager. - This happens with a 100% reproduction rate.- No error message appears.[Notes]- Adobe Creative Cloud version 4.4.1.298- Adobe Photoshop CC version 19.0- Windows 10 Home 64-bit, OS 16299.248, version 1709[Troubleshooting attempts]- ran the Creative Cloud uninstaller- ran the Creative Cloud cleaner- Signed out and then back into Creative CloudThanks

I have just purchased Adobe Export to convert a PDF to MS Word. The conversion seems to have worked however I cant save it to mt local PC drive to alter the document. Any clues??

Wie setze ich beim Mac  Adobe Lightroom Classic auf Werkseinstellung zurück?

Hi i cannot install the new Beta Ai version - it keeps failing, any suggestions why please ?

why cant i update premiere from 2021 to 2023 ? i have a school acount and legal licene i get a msg that my updater for this machine had been disabled  thnk you

I recently switched my adobe account to a new email. But the contact section in adobe portfolio still emails the old address when someone uses the form.

I have an HP Pavilion laptop that is just 3 years old. It has intel core i5 10th gen processor and I get an error every time I try to install Adobe XD. It says it is not yet available for my device. I have no updates I need to install on my computer, it is fully updated. Can I not install Adobe XD ever on this device or is there something else I am missing?

I'm running macOS 10.14.5. I'm able to install Photoshop 22.2 but both Illustrator and InDesign don't give the option to install a previous version as mentioned on https://helpx.adobe.com/be_en/download-install/using/install-previous-version.html How can I get both running? I'm using other software that prevents me from upgrading at the moment.

I tried to cancel my adobe free trial but it still tried to charge me. I tried to cancel it again but now it wants me to update my payment method before doing it, will they charge me instantly once I update it? How do I cancel the plan without getting charged?

I've crawled through just about every post I can find about error 113, and have tried every step on Adobe's troubleshooting page for this specific error, but Creative Cloud is still throwing the 113 error when I try to update any of my apps. Based on both the troubleshooting page and other threads on this error, I have tried: temporarily disabling my firewall, adding all Adobe programs to the firewall's allow list, temporarily disabling my antivirus and antimalware programs, clearing all of my Edge data, restarting in safe mode, restarting normally, and resetting my modem. I am on a wired ethernet connection and my computer does not have onboard WiFi (or one of those USB WiFi doodads).  The only thing that I can come up with is having discovered that ports 80 and 443 are closed, which... I guess is the problem? However, I don't really know what this means, or how to fix it. I saw one solution in a thread on this forum that involved "creating custom inbound and outbo

Ich habe folgendes Abo: Creative Cloud mit allen Applikationen (100 GB)OS: Ventura 13.3.1Wenn ich - was bis vor ein paar Monaten noch problemlos funktioniert hat - Versuche Webschriften zu laden oder in Dokumente einzubinden bekomme ich Fehlermeldungen. In den Anmeldeoptionen sind alle Adobe-App's freigeschaltet.Ich kann ja nicht alle paar Monate die Kundenwebseiten mit neuen/anderen Schriften aufbauen.Kann mir evtl. jemand sagen, wo der Fehler liegt ... und vor allem, wie ich das schnellstmöglich beheben kann.Wäre echt dankbarViele GrüßeVolker

Trying to install Adobe cloud to a Win 2022 server, so I can install Media Encoder. I have an account.  getting a Java script error that is a just white screen,   I guess to log into my creds.  I have checked and JAVAScript is enabled.

I'm trying to download creative cloud but i can't.  I'm having problems!

I have PS and LR installed on 2 PCs. Can I install PS Express on a 3rd PC that has nothing else from my photography plan? One of my PCs is dying and I need to process some photos quickly before I can fix it. The other PC is at a different location.

MacOS Catalina 10.15.2 Getting "Creative Cloud Update Failed" error as shown:  Have tried all suggestions: disable antivirus; complete uninstall/reinstall CC and all it's service files; disable Apple SIP. Nothing so far has corrected the problem. Can't say precisely when I first noticed it, but I do have a sense that it falls within the last week or so (have been running Catalina for well over a month so I don't think there is a direct relationship to my OS upgrade). Any suggestions?

Hello,I would also like to file a complaint about the online customer service chat. I recently had an hour-long conversation with a customer service rep about renewing my CC subscription which ends in 7 days. They advised me that I had to cancel my subscription before I could buy the new one. I mentioned that I had to pay via Paypal, as my old card had expired, and they said it was fine. So they went ahead, canceled my subscription, and only then did they decide to inform me that I couldn't pay via Paypal due to the country I live in.So now they canceled my subscription a week early, gave me no solution on how to re-subscribe, and can't undo the cancellation. This is easily the worst customer service experience I've ever had, how could I file a formal complaint?

hello all, i really hope someone can help me out here.ive purchased photoshop to try out the new generative fill option, but after (trying) to instaal Creative cloud and launching it its stuck on the loading screen and tells me to reboot...what ive tried sofar is:Clean everything with adobe cleanerinstall microsoft visiual C++ (different versions)launch CC as Admin.deleting files in OOBE directory Nothing seems to work, however if i install it on my other (Low end) PC everything works just fine.Can someone please help mne out herethanks in advance 

I have a pagemill 2.0 instalation CD.  I am tryin to reinstall but I have lost the validation code.  Do I have any options?

I have an existing PR plan. How I can use it on my new computer?

Hii am trying to debug the "host-side" extendscript for a panel i made , i've manage to debug the front-side and debug specific jsx file using VS with "ExtendScript Debugger" the problem is that i need to debug somthing that goes from the front-side js (an array) to the host side using the .evalScript from the csInterface library : csInterface.evalScript(`exportFile("${myJSON}")`);  is there any way to debug the host side for the errors ? i tried adding alert() inside the jsx , it works only if i send string, so i tried convert the array into a long string but still not working, only works if i take form example one element from the array and send him those the evalScript , accept only strings ? meaning i can only pass string from the front to the host ?