Download & Install

Hey Everybody!I'm using the current version of AE, but the company for whom I am freelancing only uses AE 2022. Can I have both AE 2022 and 2023 installed at the same time? When I go to 'older versions' on Creative Cloud, it says that "Installing this version of After Effects will remove the version that is currently installed, along with any updates.....".Thanks for your help!BG

I bought a license on 10/19/2015 for the Master Collection CS6 product.During the installation I get a notification that the license is revoked.I got information in technical support that the product is active and I was directed here. My email is related to the product.Please activate my license.

Hello everyone,my problem may make you smile, but it should make everyone think. I bought a "lifetime" Creative suite premium license several years ago and now it's unusable because the Adobe servers for license activation have been shut down.I believe this is unacceptable and false advertising. I am in contact with other consumer associations in Italy who are evaluating this behavior according to the legislation of our country.What do you think?

I'm looking to subscribe, but given today's times I would prefer to not be tied into a commitment that I cannot afford to pay cancellation fee's of. Is there a no commitment subscription?

I have tried to download the Photoshop creative cloud but it asks me to enter a password when I try and install it. I have tried many options but none work. Please can you help me ASAP.

Bonjour, je n'arrive plus à ouvrir Acrobat et Illustrator de mon abonnement adobe suite. J'ai désinstallé et réinstallé la créatrice cloud, acrobate et Illustrator sans succès. Le message d'erreur est 205. Que l'application rencontre une erreur et ne peut s'ouvrir !

Hello I have Mastersuite Creative CS4 from uni as a grant to help me as part of my disability and it's running on MacBook Pro Mid 2009 as it has been running perfectly for years. Except now when i go onto Lightroom it won't let me delveop my photos. All the other software is all working except Lightroom and it asking me to active my serial number which i do have but it is NOT accepting it at all! PLEASE can someone hello me find a resolution to resolving this there's gotta be a way round this issue surely!  I have attached the file too and it won't accept the serial number either! 😞 I spoke to adobe they was NOT much help at all and telling me to write it on this community!  

HELLO I have recently updated my apple mac to the new OS Ventura. However i also have gone to reinstall my Adobe Creative Cloud suite (PS & Light room classic) and canot install them :(. Could somoone pls explain the simplest way to get an older version of CC maybe that is compatible with OS Ventura or must i downgrade my OS|?|

When I try to cancel my Adobe Illustrator free trial, it says "You’ll be able to manage your plan shortly." Help??

My Mac Studio is fresh out the box, everything up to date on latest version of Ventura. Latest version of InDesign, first time trying to open and just a spinning wheel with "InDesign not responding" in the Activity Monitor. No errors, just the wheel. Left it for 30 minutes to see if it would resolve but nothing. Tried to uninstall and reinstall through Creative Cloud, but same issue persists.

Am trying to activate CS6Had to reformat my hard drive and reinstallCS6 would not deactivate - kept saying  "Please connect to the internet and retry"But my computer was connected to the internet and workingChatted with Adobe - doe all the suggestions on all the linksReformatted, reinstalled win 7, reinstalled Adboe CS6Go to activate and get message "Please connect to the internet and retry" Also tried offline activation Request Code / Response CodeItthen bounces you to a new login page - when I enter my valid login details it says cant find an account with that email.???????   The account exists but just doesn't work for this specific login Stuck!!!!  

I have been trying to reinstall CC for Adobe for days now, after automatic updates started failing and repairing didn't resolve the issue any more. Currently I'm ubable to even get to an interactive screen of the installer application, the Adobe Installer (32 bits) process fails before any screen pops up. Nor can I find any logging. I have run all removal tools multiple times, but i cannot get it to resolve.Can anyone help me with this issue? Please don't point to AdobeCreativeCloudCleanerTool.exe or creative_cloud_uninstaller.zip process, I have run those multiple times. Regards, Hans

BonjourJe suis intriguée par les offres.Mettons qu'une personne soit intéressée par Photoshop uniquement.Si elle choisit l'abonnement "1 logiciel", c'est environ 25 € / mois avec un stockage de 200 Go sur le Cloud.Si elle choisit l'abonnement "photographie", c'est environ 12 € /mois et elle a en plus Lightroom classic et Lightroom CC, et un stockage de 20 Go sur le Cloud.Je voudrais savoir si le logiciel Photoshop est le même dans les 2 abonnements, ou si celui de l'abonnement "Photographie" est une version light.Question pour les personnes qui ne sont pas intéressées par un stockage sur le Cloud, mais qui sont intéressées par les fonctionnalités de Photoshop notamment pour le dessin, la conception graphique.Merci d'avance !Claire Lauvergne.

How can I add photshop to a second computer. I have the license and need access from a second location.

Hello can somebody buide. whether Samsung Galaxy 8 with  gb ram is compatible with creative cloud

These 2 programs suddenly fail to load.  A message appears saying "Please reinstall or contact customer care". I have tried to reinstall but the process aborts after about one minute.  I am using a PC running Windows 11.  What has gone wrong? 

The App Manager does not let me specify any installation options for the apps. It installs them on C: on a windows system.This is a HUGE design error in the era of SSD's. The Apps are very large, space on SSD's is tight. If I just manually download an Adobe app, as I have many times, I can select the target directory for installation. Unless I can do this with Cloud apps, I'm not going to remain a customer. ...one response above suggests I may be able to get around this, but I don't know - perhaps someone else does. In an earlier post here, Jeff Wright says: "If you are having problems installing the applications from the Adobe Application Manager please try downloading and installing the trial. "Is this a solution?

I have been seeing this "Please connect to the Internet and retry" issue pop up multiple times in the last few weeks with CS6. I have seen it happen even on CS6 software ensured by Adobe customer support to be valid and good for install. Anyone know whats going on here?

I am having issues installing Photoshop CS5. I initially installed it to a remote drive (Drive F) rather than the C drive. Installation went fine. Somehow, within a few days, Drive F was changed to Drive G and the program would not run due to the path not matching up. I then was able to change Drive G back to Drive F. I removed Photoshop from Drive F.The problem now is that I am unable to install Photoshop to Drive C. When I begin the install, things go fine up to the "Install Options" screen. I selected the desired installation but the Location still reads F/New Folder and I am unable to change it to Drive C. Can anyone please help me on this. Adobe would offer me any help. I did install Photoshop to desktop (copied the files from Drive F before deleting that), but I am having issues where it does not always recognize .PSD files. Thanks for any help out there.     

Hi, i had the same question. but the way you describe it doesn't work. Creative Cloud doesn't accept when I change the Install location for Applications to the external SSD hard disk. why? and is there any other solution? my amcbook storage is full due to and I just bought a new external hard disk by LaCie.

I recently relocated to a new country and now that I want to buy CC again I find out that I can't add a new payment card since when adding the new card details the input field for the country will be disabled (and obviously my previous card doesn't work as I closed that bank account when I relocated so the only option I have if I want to buy CC is to add a new card).I've been browsing on Google for a while and it seems that the only solution is to close my account and open a new one... really? what kind of solution is this? I can't believe that a company such as Adobe hasn't implemented an easier way for it's clients to be able to access their products. 

Tengo un mac M2  (Ventura 13.2) y necesito instalar la aplicación que obtiene Photoshop, Illustrator, In Design y Adobe Acrobat. Tengo los CD con las licencias compradas pero este mac no tiene para poner CD, como puedo obtenerlas a travez de la web?

I can not download the trial version of Photoshop 2015, not just part of the download me error, but with no numeric code.Work on PC, Windows 8.1 operating systemHow can I do?Thank you

BonjourJ'ai le message : "Vous n'avez pas accès aux fonctionnalités de gestion des applications". Comment faire pour rectifier cela ? Merci d'avance.

I just recently purchased after effects but the setup won't install. I click on the icon and a little blue wheel pops up beside my pointer but then goes away. && it doesn't even show up on my task manager when I double-click on it. I checked and my laptop has everything the program needs. . .