Download & Install

I have my active suscription since last august.Today, when I was working without changing anything related, i was trying to activate fonts of creative cloud subscription and my account is switched itself from "full membership" to a "free user", without letting me keep working on with Typekit as I was doing.I saw this similar case (Re: I have full subscription, yet when I log in shows i'm a "free user" )There is no place in the FAQ for this, so I really don't know what to do.What should be my next step?Thanks!

I changed computer , how to reinstall photoshop ?

Just installed Illustrator for trial use today and not even an hour later I got a pop up message that my trial has expired. What can I do to continue using my Illustrator trial for the full allotted time?

Is there a way to dowanload older versions of 2020 or 2021 of creative cloud apps. In other versions option there is limit and it shows very few older versions.

I cannot download photoshop (or any apps) in the creative cloud, as it says I do not have enough disk space, but I have over 280 gigabytes free and have chosen a folder on that same drive, I hit retry multiple times, but it says the same thing, I have even restarted my pc, someone please help thankyou.

Keeping gettting error 702, installation failed. There are no Adobe or CC files on this hard drive, though I know it used to run CC before I got it. Everything else is working, i.e. Word and Excel. The disk was supposedly wiped of all the previous owner's files. Tried running the uninstaller, also failed. Tried Disk First Aid, which says everything is fine. Thinking maybe they deleted something important when they took their files off? Should I try to reinstall the Mac OS? Are there files in that needed by the Adobe installers? I already put my stuff on here, do I have to wipe the disk and start all over again?

Hello, my adobe is running in 2023, but will the 2021 versions be installed on the computer, I need lower versions, but because it bought new, old versions of adobe do not appear.

I have a Windows 10 machine at home with three user accounts.  Only one of them (mine), is for someone with an Adobe Creative Cloud subscription.  The other two users, however, keep getting a Creative Cloud login popup and other messages related to my subscription.  How can I modify (or reinstall) in such a manner that the paid Adobe software (InDesign, Acrobat Pro, Creative Cloud admin app, etc.) is ONLY on my user account?  The other accounts should only have the common, free Acrobat Reader.  I can't leave my account logged in to share with everyone because it would restrict my usage on my laptop.

Ich bin von meinem MacBook auf den MacBookPro M1 Max umgezogen. Die Installation von Photoshop und Lightroom waren problemlos. Jetzt bekomme ich beim Update von CreativeCloud einen Fehler 42. Kann mir jemand helfen? Die Beschreibung vom Fehler 42 für Windows habe ich gesehen, hilft mir aber nicht weiter.Vielen Dank!

Hi, I use a windows 11 and im currently trying to update all of my applications, but when i click update, they all just say waiting or have this infinitely spinning blue circle. Im trying to get work done and its frustrating that I cant get on any of these programs. 

Hi Everyone, I am wanting to create a simple yet professional looking 'mud map' where I can display a development site & its proximity to major roads/services/shops etc. Which Adobe program would be best suited & how do I go about doing it?  I have attached an example to show what I am aiming for... Thanks! 

I own a M1 Macbook. When i open Creative Cloud and open p.es. Photoshop, the dropdown says «Open (Intel)». Is that correct?

Adobe tells me my mac operating system is too old to download photoshop, even though I am paying for it through the Creative Cloud programme, has anyone else had this problem or does anyone know if there´s an older version of hotoshop available to download? Thanks

Is there any way to get an extension for a trial? I accidentally clicked to the Substance Stager trial about 5 days before I was actually ready to start my first project in there. Is there any way a trial can be given an extension? Thanks so much.

Où peut-on trouver les anciennes versions d'illustrator ( < v26.0) ?Illustartor cc 2019 par exemple

Hi. At some point within the last two days, the Creative Cloud icon in the menu bar of my mac went greyed out and now when I click on it the window that loads is blank. I tried some of the advice in this post but trashing opm.db didn't work and every time I try to uninstall Creative Cloud (so I can reinstall it) it refuses to let me, saying there are still programs using it.The CC programs I still have are accessible from the dock and the launchpad, but I can't reach anything to dowload new updates. What do I do?(Also in the course of things, the application manager might have gotten deleted.)

I have tried to install Ligtroom 6, what I used with my old Laptop (Windows 10) on my new Laptop (Windows 11). During this procedure first the installer is initialized and then appears the Notice "registration necessary, sign in with Adobe-ID". When I try this again and again appears the notice "try again later, because of security reasons your access is temporary inactivated".In contrast to this notice the normal registration in my Adobe-Account is possible without problems and there are no abnormalities.Can anyone help me?

I am currently update my business laptop from Windows to MacOs (MacBook) and wondering if I need another license for Adobe software or I can just log out on Windows Creative Cloud an reuse the same license on MacBook? Thank you in advance. 

Hello,I am unable to access my apps and services: when I open the sign-in window it just opens and closes automatically without giving me the chance to fill in the form

Do you know that you will no longer be able to activate your new installation of Creative Suite 6? Adobe is issuing notices only for Japan. Please refer to the following https://adobe.ly/3eWZPG9   

I presently have Encore CS6 on one laptop and wanted to have it on my new one. I copied the Adobe Encore CS6 folder and pasted it in my new laptop's Program Files folder. When I click on the Adobe Encore icon in the Adobe Encore CS6 folder I receive this error: The code execution cannot proceed because mfc100u.dll was not found. Reinstalling the program may fix this problem. I have the lastest version of CC on my new laptop. Specs:Processor12th Generation Intel® Core™ i7-12700H (24MB Cache, up to 4.7 GHz, 14 cores) Operating System(Dell Technologies recommends Windows 11 Pro for business)Windows 11 Pro, English Graphics CardNVIDIA® GeForce RTX™ 3060, 6 GB GDDR6, 60 W Display16", 3K 3072 x 1920, 60Hz, WVA, Non-Touch, Anti-Glare, 300 nit, ComfortView Plus Memory *32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel Hard Drive1 TB, M.2, PCIe NVMe, SSD

I downloaded and purchased photoshop and premiere on January 8. Yesterday I was logged off from Creative Cloud, had to change password then got stuck in trial mode ever since. In plans page:https://account.adobe.com/plans I get the message "You have no plans"... However, I have bank statements that prove a purchase was made for monthly subscriptions. What happened and who can I contact?

Hello there!Apologies if this has been answered, I searched a long time and found some similar issues but not what I was looking for.I bought a student license back in 2010/2011 or so for CS5. My old cpu that it was installed on is now not working. I want to install it on a new computer, but unfortunately I did not write down the serial number. The discs have a "product number" to obtain my serial number through a URL that is no longer active (adobe.studentlicensing.com) So I have all my discs, a product number, but no serial number. Is there a way to find this serial number again? I spent a couple hundred bucks on this back in the day, and I really don't need a CC subscription for what I want to do with these programs. Photoshop CS5 is perfectly fine!  Thank you to any brave soul who tries to help

I have just purchased Adobe Sign but I fill inn the wrong company data for invoice. Actually I forgot to fill in a VAT number. I need an invoice with company VAT number. How can I change that? How can I contact Adobe for that issue?

I just paid for photoshop but I havent received it