Download & Install

Pessoal, eu consigo usar a minha conta cloud em outro computador? Por exemplo: às vezes estou na casa do meu namorado e quero adiantar alguns trabalho, mas não tenho notebook para levar para casa dele. Se eu logar minha conta cloud no computador dele é passivo de banimento permanente?

Hi - why can't I find Media Encoder 2022? I had to update credits on a film that was edited in PP 2022. I opened the file in PP2022 no problem, but now that I need to export it's saying Media Encoder is no longer installed. When I tried to download it, I can't find it. Is there a way to link PP2022 with the more current versions of Encoder I have on my system? This is a ludicrous problem to have to deal with!

Very frustrated by the lack of support around this issue.I cancelled my subscription in July and received an email confirming the cancellation and advising I could access features until early September (next billing cycle). However, monthly subscription fees were taken from August-November.... When I realised and went back into my account- the subscription was still active- I cancelled again and received a confirmation email stating I would have access until SEPTEMBER... This indicated to me that I had in fact cancelled my account in July and it is an error on Adobe. However I am unable to actually get any human assistance to organise the refund that I should be entitled to.Please help!!!Many thanks. 

I have Adobe CS5 installed on an old Dell with Vista so I can not connect to the internet to deactivate my copy, thus I am unable to reinstall it.  The other installation is on a laptop with XP so same situation.  Basically the program is worthless and Adobe offers no support.  I paid what amounts to a good bit of savings back then to have to shell out more money if I want to use what I paid for??  

photoshop elements 2020 is installed on new PC. Old PC is gone., but everything was transfered over to new. When I try to use PS 2020 it tells me I have it installed on too many PCs. If i uninstall can I reinstall? I have the ser#

por favor necesito reinstalar ell photoshop como le hago

I downloaded this product with the serial number, which I purchased years ago, on my new computer with Windows 11. I get stuck in a sign-in loop every time I try to launch it. Support says it won't work with Windows 11. Has anyone else been able to use it with Windows 11. If I'm unable to use it, am I wrong in thinking Adobe should give me an upgrade since I already purchased their product and can no longer use it?

Dear support staff, I have tried to reach Adobe via phone but there is no chance to get in contact with a real person. I'm still waiting since 15 minutes of phone call. As mentioned above I can't activate my Acrobat Pro v17 license although there are no activated devices listed in my account. There was an incident that my former Lenovo Notebook completely crashed so that I was not able to deactivate this device the proper way. But after deleting all devices in my account I still can't activate Acrobat Pro v17. Is there a way to release my license on your license servers again? I have bought this license in 2019 and it should still be working, as you still provide the desktop application as a download package. Thank you!

I'm wondering about if I can download the adobe apps on my laptop

I have a key for photoshop and there is no were i can put it in   Title Edited... Moderator

is it Surface Pro 9 (SQ® 3/5G): compatible with Adobe

I require illustrator 2024 or potentially 2023 in order to use Cutting Master 4 as 5 doesn't seem to work for my setup. Apparently Ver.4.90 works on 2024 but I am unsure of this. Please can I have access to a stable 2024 and 2023 version of illustrator? I still plan to use the latest version of illustrator for everything else except cutting vinyl so hopefully I can have both on my PC?

In 2011 heb ik de Adobe CS5 web premium gekocht en er jaren goed mee kunnen werken. Nu in 2025 heb ik een andere computer gekocht en mijn oude leeggemaakt en weggedaan. Ik heb mijn legale versie van Photoshop opnieuw geinstalleerd op mijn nieuwe computer maar nu vraagt hij om een proefversie en de meegeleverde codes herkent hij niet meer.  Hoe los ik dit op? Groeten,Arno

Hallo in die Community, mein aktuelles Abo ( 20 GB ) läuft noch bis 8/2026. Kann ich jetzt einen Produkt-Code für die 1 TB Version kaufen und dann erst in ca. 9 Monaten aktivieren ?

Hello, I'm not sure if this is the right place to ask my question.  Here's my problem: I found my old Photoshop Elements 13 CD and installed it on my PC, but now the program tells me I've activated my license key on too many devices.I no longer have access to my old PC. I've already checked my account under "activated devices," but there are no devices listed.  Despite this, the program still tells me I've activated too many devices.  Unfortunately, I can't speak to any human support staff because I don't have an active subscription. I also haven't found an email address for support.  Can anyone help me?

I have just bought a new iMac 2024 and had adobe elements 13 ( bought as a one off payment) on my previous iMac (2011). Despite a migration across,  the adobe didn't transfer. I don't want to buy a new elements subscription as all I need is the basic 13, I was used to. I now have thousands of photos on my new computer from my EOS camera which cannot be opened in Apple photos, so need either my old application ( which I doubt I can get) or something other than the latest Elements, which isn't cheap. Any advice please? Thankyou 

Hello Adobe Support I am unable to install or use any Adobe Creative Cloud applications on my Mac running macOS Tahoe 26.1. Only Adobe PDF Creator works — all other Adobe apps and the Creative Cloud Desktop App fail to install or launch.When I try to install Creative Cloud, I always get the following error:“Creative Cloud installation failed. An error occurred, and the application could not be installed. (Error code: 1)”I have already tried the following steps without success:Running the Adobe Creative Cloud Cleaner ToolDeleting all Adobe folders in Library and Application SupportRemoving LaunchAgents and LaunchDaemonsRebooting the systemRedownloading the installerRunning the installer through TerminalAllowing the installer through macOS security (Gatekeeper)Trying the patch installer from Adobe Help CenterThe error persists every time.It seems that Creative Cloud Desktop and all Adobe applications (except Adobe PDF Creator) are not working on macOS Tahoe 26.1.Could you please provide

I have the 11.99/month subscription plan which is suppose to include LrC. When I go into Adobe Creative Studio I ccan download LR but not LrC. If I click on the buy option for LrC and pick the 11.99 plan it tells me I'm already on the plan (which is true). I've tried signing out and back in but still do not have the option to download this. How can I get this?

Hello Adobe Community, I’m having trouble updating Lightroom Classic.I have an active annual subscription, but I’m still stuck with the 2023 version of Lightroom Classic on a MacBook Pro 2017.  When I try to update via Creative Cloud, I get the following message:"You don’t have access to manage apps. You might need permission from your IT administrator to manage apps."Could someone help me fix this issue? Thanks in advance for your support!

I have successfully installed photoshop elements 2026... Can I uninstall the previous 2019 version? I note the two installations are significantly different in size! 

I started a free trial, when I am trying to cancel before I get charged it wont load the data? I have been refreshing and trying different stuff for more then 30 minutes??

I have Photoshop v 27.1.0.  in a Thinkpad with Windows 11.  During installtion I mistakenly got all menues in Norwegian. I find many descriptions on how to swap language, but I don't find the path in this Photoshop version. How can I accomplish this?

Ich habe Acrobat 2020 Classic in Windows 11 installiert und auf die neuste Version geupdatet. Bei der Anmeldung über das sich im Browser öffnende Fenster wird die E-Mail-Adresse akzeptiert, nach der Passwort-Eingabe friert das Fenster dauerhaft ein. Die Konto-Anmeldung auf der Adobe-Webseite funktioniert hingegen tadellos. Vor ca. 6 Monaten existierte dieses Problem noch nicht. Andere Virenscanner oder Firewalls als die von Windows sind nicht installiert. I installed Acrobat 2020 Classic in Windows 11 and updated it to the latest version. When logging in via the window that opens in the browser, the email address is accepted, but after entering the password, the window freezes permanently. However, logging into my account on the Adobe website works perfectly. This problem did not exist about 6 months ago. I do not have any virus scanners or firewalls other than those provided by Windows installed.

I'm having trouble updating Creative Cloud. It's stuck at 0% and I can't update the application or log out of my account. I've tried restarting my computer and changing my network. How can I fix this?

I am getting my two Creative Suite 6 perpetual licenses in order -- across four Macs -- in preparation for product End of Life. Today I got through Adobe Chat to a support agent -- she wrote the CS6 activation servers were still running to Deactivate and Activate CS6 and I should have no server problems deactivating one Mac and Activating it on another. CAN ANYONE CONFIRM OR DENY THIS INFORMATION -- it's a fair amount of time amoung other concerns. I have all dowloads, updaters, macOS, hardware in order (running 2019 iMacs, and 2012 MacBook Pros on Mojave 10.14.6 )...