Download & Install

I had Photoshop 12 installed on my PC, my disk got wiped out and I need to re-download it.My account on adobe.com shows under My ProductsPhotoshop 12It also shows me a valid serial numberI read the existing instructions that ask me to go to My Orders and re-download. But the Order History is blank. It does not provide any download link to Photoshop.I do see I have a free Creative Cloud Membership. Likely this is unrelated, but FYI.So the question is: where do I find the Photoshop 12 download to reinstall on my computer, and then use with the existing serial numberThanks!

Hi, I have CC monthly Photography Plan. I purchased a new Mac with M1 chip. Apple Genius Bar guys migrated my LR Classic v 8.4.1 to the new computer. Now I would like to upgrade to the latest version, but when I click Help>Updates I get a message saying I'm all up to date. I'm signed into Adobe so I'm not sure how to upgrade.

 Hello,I just changed my Mac and I switched to version M1, everything is up to date with version 11.5.2.I downloaded Adobe Creative Cloud but when I want to install the applications (photoshop, illustrator...) I get an installation failure message, code 403. So I looked for updates to do but they are all up to date. I uninstalled, reinstalled, nothing works...Could you please help me? 

hello i am a student and i got the student version of adobe cc and i was encouraged to do so by my professor because we needed the software for the class and would not have the time to finish the work in the class so i went ahead and got it thinking 19.99 + tax a month would not be bad to get a good grade in the class and i also thought i would use it more for other things out side of class but that is just not the case and so i decided to try and cancel my subscription but come to see there was a cancellation fee that is not worth the price and i was informed after talking to costumer service that the fee was in the contract but it was not clearly listed when i was buying this i am just very upset with the way your adobe system is setup you should make it more clear that there is a cancellation fee!!!!!!

i'm new to cs6 how do i download photos from my camera to laptop

Exit Code: 146-------------------------------------- Summary --------------------------------------- 2 fatal error(s), 0 error(s), 2 warnings(s)FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeIllustrator19-Core', version:19.2.0.111FATAL: Error occurred in install of package (Name: AdobeIllustrator19-Core Version: 19.2.0.111). Error code: '146'WARN: Unable to parse conflicting process XML ''WARN: Unable to move file at "/.adobeTemp/7A453693-714D-402E-8A80-EEAEF1E4BCAB/AdobeIllustrator19-Core/StagingArea/Application/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" to "/Applications/Adobe Illustrator CC 2015/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" . Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.-------------------------------------------------------------------------------------Please help I haven't been able to find a solution. I'm

I have an older Mac that I rebuilt (2010 iMac, now with new SSD drive) running High Sierra, which is the highest system I can go. I need to restore my Adobe software and can find, download and install everythig except Photohsp that I need ( I have an pay for it on antoher Mac). Anyone know where I can get a good running version?

Bonjour, Photoshop Eléments 2019 est-il compatible avec Mac OS VENTURA 13.0 ?Dans l'affirmative existe-t-il un correctif ?MerciJoël CAVEL

I have the photography plan and am unable to download the Creative Cloud apps to my new PC but receive the following message:  Your Adobe serial number has expired or is invalidYour serial number has expired or was illegally distributed.Try genuine Adobe apps with a 7-day free trial. I  am currently logged into my Adobe account which confirms that I have a valid photography plan, complete with payment details but despite this I am unable to download any apps.How do I download my apps onto my new PC?Thanks.

Adobe Activate hijacked my PC. In Comodo Killswitch, every single process is hijacked by Adobe and has an established connection with activate.adobe.com, or some kind of adobe activation server. TCPactivate.adobe.com51739activate.adobe.com12080EstablishedEven desktop gadgets, Chrome, and steam are trying to access adobe! It hijacked my computer and is hoarding data. Help!TCPactivate.adobe.com51739activate.adobe.com12080Established

Das Upgrade 2023 von Photoshop Elements lässt sich nicht installieren. Es bricht mit dem Fehler 183 und dem Hinweis, dass die Datei MSVCP120.dll nicht vorhanden sei, nach 4%, 12% oder auch schon 89% ab, obwohl die Datei mehrfach auf meinem PC vorhanden ist. Habe - wie vorgeschlagen - die Firewall abgeschaltet, habe die Creative Cloud Experience gelöscht, eigentlich alles versucht, aber immer (mindestens 15 x) erfolglos. Die Anforderungen, die das Programm fordert, erfüllt mein PC. Ich arbeite schon viele Jahre mit PSE. Hat jemand einen Tipp für mich? MfG Alfredo  

Créative Clouds version 5.9.0.372Wndows 10 Bonjour à tous, depuis  1 semaine, Adobe Creative Cloud me demande de sign-in tous les jours (comme si il n'enregistrait pas).De plus, il semble ne plus reconnaitre mon PC desktop parce qu'il me dit que j'ai atteint le limite de 2 pc connectés. Il me montre le nom de mon PC actuel comme dejà connecté. Je dois le deconnecter pour me reconnecter. Bref, très bizarre, je ne sais pas si c'est un prpblème Windows ou CC ?

I have a new computer with NO CD/RW/DVD drive. I own CS5 4 disc set complete with serial #. Is there a Digital copy that I can down load??

Hallo, waarom wordt er maandelijks een bedrag van een goeie 36 euro af getrokken van mijn rekening voor Adobe Stock waar ik niets vanaf weet ?

Hallo Adobehabt ihr euch auch schon Gedanken darüber gemacht, was nicht mehr erwerbstätige Grafiker, Gestalter, Kreative mit eurer Cloud-Version anfangen sollen?Seit Version 1.5 von Indesign habe ich jedes Update mitgemacht, bis und mit CS 6. Nun zwingt ihr mich (und ganz bestimmt auch andere, ähnliche kreative Einzelkämpfer) entweder auf einem alten Betriebsystem zu verharren, oder mich nach Alternativen umzusehen (Quark, Affinity, etc), damit ich auch weiterhin für Freunde und Bekannte das eine oder andere Kärtli gestalten darf. Gerne würde ich weiterhin mit den Adobe Produkten arbeiten, wenn es eine Senioren-Version, zu einem Preis wie beispielsweise die Schul- und Studentenversion, gäbe. Die normale Version ist ok für Berufstätige, für mich leider nicht mehr erschwinglich. Über eine Antwort würde ich mich freuen.Ruth

Hey everyone,I'm Vera and I'm using the creative cloud for students but I'm not able to open my programs. In my account is no notice about my subscription and I have no idea what the problem is because I payed every month for it.Is there another user with maybe the same problem? Or is there a new update maybe? I would be very thankful for your help 🙂

Yesterday I "updated" my CC apps like a good user, which I honestly expected to be the usual patches that Adobe releases periodically as "updates". So, today I tried to launch Photoshop from my dock (I'm on a Mac) and nothing happened. I then noticed there was a question mark on the dock icon, which usually happens when the OS doesn't know where an app lives on my hard drive. So, I'm realizing now that what happened yesterday is that the Adobe CC application didn't "update" my existing apps (2017 versions of Ps, Ai, Id); rather, it UPGRADED them to a new version (2018)!So, today's tasks include uninstalling these new apps and reinstalling the 2017 versions. Not exactly what I would call a productive morning so far...Adobe, please change the wording within Adobe CC when releasing major changes like 2017-to-2018. I need to do research on the changes that are a part of upgrades like this, to ensure that the existing AppleScripts and actions don't break.Am I the only one who feels this way

Download speeds for Adobe Creative Cloud extremely slow. Running about 8mbps. I plugged in an iphone to my macbook pro, it updated at 400mbps while Adobe was running. When iphone completed its update, Adobe resumed at 8mbps. What do I do to get reasonable speeds from Adobe Creative Cloud updates? I have AT&T Fiber 1000mbps service. I am plugged into ethernet (not wifi). 

I have many cds w/ keys from many years of Adobe Photoshop.  My late brother in law was a professional photographer. CDs w/ Keys I have are: Photo Shop CS, Photo Shop CS2, CS5, CS5.5, CS6 & CS7.  The later versions labeled Upgrades.I am trying to determine which I can use.  None of the previous installs are active anymore.  The PCs were wiped and disposed of.  Can I use any of this and if so, do I have to start w/ the oldest and upgrade or can I jump to near the end?

I am trying to log in to my new account as my old student account has been deactivated. I have tried many things to get past this but nothing seems to work. If someone could help me with this issue it would be greatly appreciated!

Why I cant download After Effects?!

I have a monthly fee coming off my credit card but in my account management when I log in it only shows the creative suite 3 free subscription.I'm not able to access my apps from the web and install them but I clearly have them installed and registered on one of my computers in the office.I have no number to call and have found live chat utterly useless on this website and am looking for some account help.Can we set up a chat so I can verify my account info with you and get this sorted out?thank you. ![Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Comments forum to Creative Cloud forum... Mod]

Hello and Good Morning Adobe Community Support, I would like to know the following: I want to buy Lightroom software for photography editing by subscription at $9.98 per month. One of the options is a software package that includes Lightroom and Photoshop . Currently, I am using Photoshop Elements and would like to keep it. My question is: "Will a download of the aforementioned Lightroom/Photoshop software over-write my  Photoshop Elements software licensing? ...How and Why?  Thank you.

Hi. I have a problem activating PS CS6.I was replacing the SSD in my Macbook Pro. Before replacing, I uninstalled PS CS6. After replacing it, I can't reinstall CS6I bought a PS CS3 first and then a PS CS6 as an upgrade. I have 2 codes to activate.After uploading PS CS6, I entered the upgrade code. A message appeared in the window that the code was invalid. Unfortunately, you cannot re-enter the code, because the Adobe window says that I am not connected to the Internet, which is not true.In the chat, Adobe employees did not explain anything.Please help.Robert

Hi everyone I have the Adobe Master Collection CS5.5 installed on my iMac model 2015, which I bought 10 years ago. Now all the applications from this collection won't work since I have updated my operating system. However, I have recently downloaded Adobe Rush. This automatically downloaded also Adobe Creative Cloud. My question is twofold. Can I still use the Master Collection through Adobe Creative Cloud? and if so, how? I have a license key but I didn't find a way to activate it via Creative Cloud.Thank you for your help Fred