Download & Install

For the last few years I have been purchasing yearly subscribtions from surfspot for adobe creative cloud. Up till last year I would always get a code to extend my subscribtion. This year it is different. Now I didn't get a code to extend but I automatically got a seemingly "new subscribtion" connected to the same e-mail adress as my old subcribtion to adobe. For the single day that these overlapped I got twice as much cloudstorage (200gb instead of 100gb that is in the normal subscribtion. So these two individual subscribtions seemed to be stacked on top of each other. This all seemed fine. Even when my old subsciption expired the cloudstorage went back to 100gb and everything else kept working. But the problem I have is that I keep getting messages to add a payment method to my adobe account. Right now I am afraid that Adobe will eventually cancel my account. Eventhough the services and functions of my adobe apps kept working. Does anyone have experience with this kind of subscribtio

I'm attempting to update Photoshop, Illustrator, etc. from my Creative Cloud. CC is showing updates available for multiple softwares, the Update button will change to hover color but not activate when clicked on. I've closed out of all my softwares before attempting updates. No error text or waiting text appearing, there is absolutely no interaction when I press the Update button. 

Is it true that Ukrainians get 3 mouth for free?

I had a solid state drive put on my Mac. I need help putting my existing adobe to the new drive

I did a fresh install of the operating system on my mac (macbook pro m1 13 inches) and now I can't install After effects, every time I try it gives error 183:Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 567 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobeAfterEffects22AllTrial', version:22.5.0.53 FATAL: Error occurred in install of package (Name: AdobeAfterEffects22AllTrial Version: 22.5.0.53). Error code: '183' ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus WARN: LocalizeFile:Localized string not found for locale 'en_GB' WARN: Attempt to register application "/Applications/Adobe After Effects 2022/Plug-ins/Format/ProImport/Pro Import AE.plugin/Contents/Resources/Automatic Duck.app" failed WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobeAfterEffects22AllTrial', version:22.5.0.

I wish to update dreamweaver 5.5 to latest version on me iMac running 12.4

Hi - I have recently upgraded from LR6 to LR Classic. Although it's included in my plan, I can't see how to open Photoshop. Creative Cloud says Photoshop is up to date, but nothing happens when I click Open. Second question - presumably I can safely uninstall earler versions of Photoshop (5 and 6), and also LR5 and 6?Thanks,Alex

can I use photoshop on PC, Mac and ipad with one account?

I had purchased Adobe CS6 Master Collection and I fully own all Adobe applications contained therein. I am now running into an error message while trying to use any of the applications on my laptop computer.The error message reads as follows: "We're sorry, but we're not able to connect to the Adobe Server right now. Please click here (https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html?sdid=RBS7NQMG&mv=d...) to troubleshoot any connectivity problems. If this problem persists please contact Customer Support (https://www.adobe.com/in/genuine/landing-csadnr.html?sdid=599F8QN9&trackingid=CRH529XX&mv=other).""Go to the Subscription Manager (https://account.adobe.com/plans?trackingid=CJ132KDZ&mv=other) to renew your subscription for Creative Cloud and continue using your product uninterrupted. If you have just renewed your subscription, please wait 15 minutes and try again." I have a serial code for Adobe CS6 Master Collection and never

i deleted photoshop 2022 download and now i cannot access  photoshop 2020.Help would be much apprieciated.

For designing apparel (shirts, sweaters, pants, jackets etc.), is it better to use photoshop or illustrator? or both?I understand it is probably better to use illustrator for creating logos or t-shirt designs, but which program is best to use for Designing patterns like a striped t-shirt or camouflage?

I've bought an adobe audition app but I couldn't find it in the creative cloud app nor download it from the website knowing that my computer is able to download it please help me in regard to this issue.

I wanted to view my visa statement on line in the internet banking of my bank. I was told I needed to renew my adobe which I did and I still cannot see my statements. Very frustrating. 

I've bought subscription twice from different accounts, because the first one took to long to activate. So I just used old non-activated account to start work immediately. Now I need to cancel my subscription for PhotoShop on this account, because the first one aslo start working.

I tried to get a free trial for Adobe Creative Cloud service a few months ago, and when registering, I must have mistyped my email address. I never received a confirmation email for the membership and it is not shown under my subscription of the account I am using.However, the membership fee is charged every month from my bank account. How can I stop this? I tried to stop the subscription through the bank and it does not work. I am basically paying over 35 euros every month for a service I cannot use and I cannot call at adobe because I do not have an active membership. Any advice would be appreciated!Thanks a lot in advance!

I purchased two licenses for Adobe Pro 2015 awhile back. I have one installed under my account. When I try to have someone else register the second license under their account, they get a message that "The serial number is already in use". Any suggestions? Per my Adobe Software License Certificate: 

I have just bought a used Imac, tried downloading Photography (9.99 pm) apps and my mac outdated. I read up about it and found somewhere I could download cc 2018, works great.My problem now is when my 7 days free trial ends is this version still going to be activated like the 2022 one? I don't want to commit to a contract if I can't use the product.

I keep getting Limited Access warning every day - presumably from Creative Cloud. Just paid for annual suscription and cannot understand why this should keep happening. Result of running Limited Access Repair Tool shows 0 host files entries fixed.Any ideas?

For months now my MacBook Pro M1 intermittently (every day) wont connect to the Adobe Server. The knock on effect of this seemes to be that After Effects wont let me save or import without the connection which is now driving me insane each day.I have tried soooo many things to remedy this but any help would be so apreciated.  - The CC App doesn't boot up, just sits there with a swirling circle saying "Loading Creative Cloud..."- I've found that Safari wont connect to it either, BUT Chrome will.- Whether coincidence or not Hot Spotting my WiFi connection sometimes seems to get it moving again, is it an internet setting or locality issue?- Likewise switching from 5G to 3G seems to work after a few minutes, but would it have fixed itself anyway if left as it was, I don't know.- I even thought I could temporaily get some work done by digging out my old 7 year old MacBook Pro, but no, that has the same issues which did not exist last time I used it.- All Apps are up to day, all sy

I cannot get creative cloud to start, and therefore cannot install Photoshop or lightroom. Keep getting an error that says "creative cloud is taking longer than usual to load". This started under macosx big sur, so I updated to Monterrey and I'm still having the same problem. I've tried all the steps lined out here, but to no availhttps://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html I've trieduninstalling(using the CC uninstaller) and reinstallingrestarting my machineupdating my OS and reinstallingThe install works on my windows 11 machine for some reason, but not Mac

Had to uninstall CS5 for room to install larger SSD C drive in Windows 10. Now when installing CS2 the install stops at a menu stating CS5 is still on the computer. No options in this menu will let the install proceed. Neither myself or the install menu search option can locate any CS5 files. How can I get around this? 

I've been having trouble aligning my logo left for the mobile version. I have the theme MARTA and I've seen others with left logos using the same theme. How do I go about this?  Thanks!

I had previously subscribed to just a LR app (I think). But I found the 'Photography Plan' monthly paid was much better, so cancelled the LR one and joined it. Tonight I went to edit pix and when LR opened it just comes up on right hand side of screen "cant edit images till subscription verified. I opened my Adobe Account and under 'Apps' tab, it still has the 'Install' button under the PS, LR, LrC. Does this mean I havent even downloaded these apps under my new plan, and have still been using my previous LR app??? I'm so confused !!!!!! LOL

HiGetting really freakin' bored of this now. A while back my main mac pro stopped connecting to the Adobe servers. I found a workaround using VPN. Now my macbook has started doing the same thing but nothing gets me to the servers... have tried multiple different wifi and mobile data connections with and without VPN. Simply sits there spinning and nothing happens.Needed to download and install Illustrator on my laptop today to finish a job at my partners house. Now I can't work. Thanks Abode. Just to make matters worse the support chat bot doesn't understand and the customer support phone number they give doesn't work. Any ideas that haven't already been discussed on these forums, or better still a proper fix from Adobe, would be greatly appreciated. James

Hi! The Premiere Pro keeps telling me to verify my identity when i try to login and tells me that they sent å kode to an email without refernce which email, and i cant see nothing in the mail.