Download & Install

I have my Adobe programs installed on a secondary drive ("D").On updates through clicking the Update button on Creative Cloud Desktop, why oh why does Adobe thinks it knows better than I do where I want my programs installed by installing it to my boot drive ("C")?This just happened with updates of Photoshop 2021 to 2022. And now that I noticed it, I'm fairly sure it happened with Acrobat as well.Just no, seriously!

Lightroom v5.5 non-CC application prompted me to download an update to 5.7The link it provides is broken.Link is "http://supportdownloads.adobe.com/detail.jsp?ftpID=5856"Page immediately breaks with a "server reset the connection" error. 

Hi!Where can I find adobe photoshop elements 9 on adobe.com?I have looking every where, but cannot find it. I have installed elements 10, but it isn't the version I want and have. I have a laptop, so I can't put in the disc. PLEEEASE HELP ME!

Hi,I recently bought an Adobe Creative Cloud subscription and started to download the setup files. I started the setup, my browser opened and I logged in with my account. When going to the setup-application I get an error that JavaScript is not enabled. I double- and triple-checked my browser settings on chrome and javascript is in fact enabled. I after a couple of times I tried it with other setups like illustrator and photoshop, but got the same problem.Any solutions?

How can I fix the case sensitive issue when loading Creative Cloud onto my Macbook?

I have a M1 Pro Macbook and my CC, Lightroom and Photoshop suddenly stopped wornking. The CC keeps loading forever and nothing happens. I tried to search for a solution, but none of. them work. Please help.

helloSo i was successfully installed adobe cc with some software like AI etc. , and run it all normally fine. But about July 2021, i got an error that say i cannot connect to adobe server, it is said that i don't have internet connection or my laptop's date was incorrect. I tried a lot of troubleshooting on internet to fix it, but everything is failed. And i decided to reinstall my operating system, hope that i can get rid of it.But i was pretty shocked, that after clean install my windows, and the first thing i did was install the creative cloud software, i still get the same error that said i was unable to connect to adobe server. I don't know what to do, can anybody help me? Or is adobe no longer allow me to install cc on my old laptop that run windows 7?i'm so confused T.Tthank you guys, hope i can get rid of this error  i was able to go to login page on the first screenshot, and after that, and error message is popped out

Hello, can you help to activate CS5?

не работают клавиатурные сокращение на Mac OS Monterey. Что делать?

I am so pissed because of thí problem. They log me out every time I am trying to enter the password

hi. i using adobe CCat first time when i install CC, i installed all softwear to basic setting. so my CC product display to korean.i want to change a language to english cause Adobe's translation is some wierd..very uncomfortable!im already set complete in my Creative Cloud manager's language to english, and reinstalled(or patch?) Apps menu's all product.but it still display to korean...sorry i don't know english very well , and my country don't support Q/A center.plz help me! ;(

I have Photography plan (20GB). I have paid monthly for years. I am now in the Colombiian Amazon. I live in Colombia. Photoshop stopped working because I am not connected to Internet. When I connected it does not work because it can not connect to Creative Cloud. When I go to Creative Cloud it just says Updating 1%. I can not get rid of that. There are no preferences. I spent many hours and it got to 32% but then failed.  So I will not have Photoshop for the next months, when I will be taking thousands of photos???   I see on the support page there is phone and chat but no link, so I think that means my plan does not have that.   I am pissed!!!!!!!

Hello,Suddenly every time i try to open Lightroom or Photoshop it keeps asking me to sign into my account(which it was already in auto sign in) and then I enter the account info and doesn't work, so I try going into the account in my browser, I sign in there and it works fine but now says that Lightroom and Photoshop that I've been using for 3 years are not install when they are obviously install. Something is very wrong here, like if the information in the account wasn't right and very different than my desktop. So basically even known I've been a paying(and current) subscriber for a couple of years now, i can't use Lightroom or Photoshop anymore.Any idea on what to do??i really need to use them since I'm a photographer and NEED to work on my photos.Any help will be greatly appreciate it.Thanks. 

Hi, I'm trying to unistall Abode on an old mac of mine but I keep running into a wall. The creative cloud unistaller says "Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it." I've installed all the applications but I think the suspect is Camera Raw. How do I uninstall it, from what I read it's a plugin and their isn't an option to uninstall from my creative cloud account. Jack

Hello,I recently bought a licensed copy of Photoshop CS6 to replace a old CS3 on a Windows 10 PC. Activation went OK, the software runs fine. The only problem is when I want to work on a PSD file, Windows systematically tries to open it with the old CS3, which doesn't run anymore. I changed the "Opens with" parameter in the files properties, it immediately reverts to CS3. I also tried unistalling the old CS3, that doesn't work either. Can you please help me out?Andrei

Error Message 53 /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM How do I get rid of this error message that requires multiple clicks to go away.  I downloaded from my old mac, but chose to reinstall Outlook 365 from the Microsoft site, rather than use the app from my old computer.  Please assist    

I use the Creative Cloud subscription for PS, LR and BR for my Photography business. It occured that the latest upgrade isn't compatible with my Mac Pro Mid 2012 Computer with Mac OS Mojave 14,6. I cannot upgrade to Mac OS Catalina because my computerhardware isn't compatible for this OS.I am afraid that when I cannot update these programs, I'm still paying for old programs with no future updates. Is it possible to maintain the old version PS 22.5.2 and LR 10.....for a indefinite period of time or does it stop here, because the programs are getting older and useless without any possibility for further updates?   

I had an Adobe Creative Cloud account through my university. Since I graduated my account expired and now I'm trying to make an Individual account. I started by trying to open my Creative Cloud app on my mac and I'm running into an issue (see video). It says I need to sign in again, but then it never gives me the opportunity to do so.   I tried to uninsall the Creative Cloud app, but it wouldn't let me because I still had other Adobe Apps that it supported (XD, photoshop, et.) intalled. I gave up and simply moved everything into the trash and deleted everything (I know I should've used the intaller for the adobe apps, but everytime I tried the unstaller it required confirmation from the Creative Cloud app and I got the sign in issue again. It was a maddening loop). Long story short, after I manually deleted all my adobe apps and redownloaded the Creative Cloud app, I got the same sign in issue. Any thoughts?  

Hello, This is my second post. PS 2022 installed perfectly the fist time and opened, then it failed to open. I uninstalled and reinstalled it. It opened for a while then stopped opening again. I uninstalled and reinstalled again. This time it will not open at all.  How am I going to install and keep it open? I am on a 16" 2019 Mac Book Pro Intel running Monterey. Thank you,

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error21

I downloaded Premiere Pro 2022, and I can't install the premiere becauseREMatchMulticamAE64.plugin” can’t be opened because Apple cannot check it for malicious software.I had the same error message in Premier AE and Media Encoder V22.0 Installation 

Hi,I just bought Lightroom 6 and got a CD as well as a serial. Given that my Mac doesn't support CDs I searched for an installer.But there is none. On Download Photoshop Lightroom there is now download available. Can someone help as this is super annoying...Thanks,Thomas

I'm trying to upgrade my photoshop v22 to v23. Can someome tell me the procedure.

For whatever reason my even older mac worked perfectly on the cloud website where the site AI automatically new and offered download on homepage for an older mac os because newest stuff isn't compatiable. So PROBLEM: I am downloading on my second computer a desktop and on the home page it just says NOT COMPATIABLE or however you spell that word and your tutorials show options in menus that don't exist anymore. Can you just please send me a direct link to the downloads for my os. thanx

Hello, I'm trying to install pse 2020 on a Windows 10 PC and this message appears: I found this on the Help site: Starting August 2020, only Internet Explorer version 11 and later are supported for signing in. Adobe software uses Internet Explorer during the sign-in process. I've applied all the latest Windows 10 updates which shows in Settings as Up to Date, here's the current info:  Not sure what else I can do re the OS/browser, so this is possibly a misleading message and there is another issue. I noticed a similar post for pse 2019 which required installation of pse 2015 before the 2019 installer would work, but I already have 2015 installed. Do I need to uninstall the 2015 version first (I'd assumed the 2020 install process would remove older versions if required when it actually gets going) or is there another issue? Any help appreciated, thanks