Download & Install

After purchasing the annual plan from Amazon, they send you an email with an activation link. The link takes you to a page where you either link your existing adobe id OR can click a link to create a new adobe account. when i enter my adobe id, the link button on Amazon remains gray/ unclickable. when I click on create new account the redemption URL is unreachable on Adobes side. The url is http://redeem.licenses.adobe.com/ddd/?redirectUrl=https%3A%2F%2Fwww.amazon.com%2Fdsv%2Factivation%2FcreateNewAccountCallback%3FrequestId%Xxxxxxxxxxxx%26licenseId%3Dyyyyyyy I have replaced identifable information about me here with xxxx and yyyy  I think the activation flow for adobe on Amazon is severely broken. How do I reach support? There's no chat or email option except for posting to this forum. 

hat jemand evtl noch eine alte cd … ? letztes jahr konnte man sie noch irgendwo runterladen , 

 It takes a very long time to install apps. Please fix the servers. I can't wait 20 minutes for the prime minister to arrive. Do your job! You keep asking for it to be reinstalled, and on top of that, you're slowing down the installation. That's unprofessional.

Bonjour,​Je me permets de relancer mon message précédent, resté sans réponse à ce jour.​Faute de retour de votre part d'iciNombre jours, je serai dans l'obligation de procéder à la résiliation de mon contrat.​Dans l'attente de votre retour rapide,​Cordialement, MA LM  Voici le message que j'ai envoyé le 26 Août 2026 Bonjour,​Depuis le 26 août, je ne peux plus utiliser Adobe Photoshop. En effet, la dernière mise à jour de l'application n'est plus compatible avec mon ordinateur Apple, alors même que mon abonnement est actif et mes paiements à jour.​Pourriez-vous m'indiquer la marche à suivre pour remédier à ce problème (par exemple, comment réinstaller une version antérieure compatible avec mon système d'exploitation) ?​Je vous remercie par avance pour votre aide.​Bien cordialement,​MA LM

Every time I try to login to creative cloud it redirects me and says i need to sign back in. Ive tried downloading the creative cloud app from the web and the Microsoft store but the same thing always happens - I put in all the correct info and as I’m about to sign in i get an error message saying ive been signed out. Ive tried repairing the app, ive reinstalled it many times, ive tried different WIFI's ive looked into the local credentials for the app, ive looked into the process that occur in task manager when i try to sign in, ive checked services.MSc, ive even used adobes own creative cloud cleaner tool multiple times and none of it works.After I couldn’t figure it out i called adobe support and they tried all the same things and after an hour they couldn’t figure it out either. They told me they’d “escalate the issue” and id have to wait AT MAXIMUM a day and its now been almost a week. Now when i try to call them again i am immediately disconnected from the call after i answer all

How can I deactivate a copy of CS5.5 on a computer that is not longer available to access.  It does not appear on the Adobe account so I can’t delete it from being read by Adobe.  I want to have access to mt 2 approved CS5.5 downloads but with Adobe reading this defunct computer as active I cannot. How can I set my license to let me have 2 copies again?

I got a mail saying that my subscription  for Creative Clod CC will be automatically renewed in Mar 2019 & asked me to contact Support if i have any quriesThe funny thing was Adobe does not have an e mail ID for support & neither it allows to cancel my subscription from my Accounts page where it says to contact Support when i click the button for Cancel subscription.The chat is also closed in the support pageFrankly i don't want to renew my subscription since one of my domain was suspended by Namecheap.com bought through Adobe & adobe never really seriously bothered to activate my domain with NameCheap.comI have realized it is better to go stand alone applications for my post processing rather than pay subscriptions for which no support is easily availableI have decided to go for smugMug.com (which is cheaper than using Adobe portfolio  ) & Affinity Photo & Topaz Studio componentsWhat is the best way to cancel subscription instead of blocking my credit car

Hi there, so I was chatting with Adobe Help center. There is no way I can use PSD 5 on my computer, I feel like they (Asobe) stole from me. I bought their product and I can not use it. This is very frustraiting. PSD5 was not cheap. In US it was 699 dollars. I bought in Poland, but the price was similar. Is anyone suing them for this anlawfull practice? My problem explained with AI help : “I have a legally purchased perpetual license for Adobe Photoshop CS5. When I try to activate it on my current computer, Adobe says that the maximum number of activations has already been reached.I no longer have access to the previous computer(s) where the license was activated.I am not asking to transfer the license to additional computers. I only need the previous activations to be deactivated/reset so that I can activate my existing Photoshop CS5 license on my current computer.”   

Hello Adobe Support, I have an active paid subscription that includes Illustrator and need an official offline installer for Illustrator 2024 (version 28.x) for Mac, preferably the latest available 28.x build. My setup is a MacBook Pro 14-inch (2021), Apple M1 Max, 64 GB RAM, running macOS Sonoma 14.6.1. I currently have Illustrator 2026 installed and would like to keep it alongside Illustrator 2024. I use a Graphtec CE5000-60 cutting plotter with Cutting Master 4 version 5.10 (build 3871). Cutting Master detects the plotter over USB, but its Illustrator plug-in supports Illustrator 2024 rather than 2026. I have already checked Other Versions in Creative Cloud: the oldest version offered is 29.0, so 28.x is unavailable there. Adobe Admin Console also says I do not have access. The virtual support assistant did not provide a 28.x installer. Following the Community Manager advice in the Illustrator community, I am posting here. Could an Adobe staff member please provide an official downl

I am the original purchaser and single user. I may have a few old Photoshop and Illustrator projects. Can those be opened in a current Creative Cloud version?

Same thing happened to me with Photoshop. I had to rebuild my system twice and lost the ability to load my perpetual license. To fix the problem is a simple database update, changing the count from 2 to zero but they refused to do it. I have thousands of photoshop files, never thought it would be a problem until my last system rebuild. Now I have a perpetual license that I can use and am forced to pay monthly. Adobe is especially bad at driving everyone to their rent your software model so they can get a constant revenue stream because the software is at EOL but they still want to make money on it.

Ich verwende Lightroom 6.0 seit vielen Jahren um meine Urlaubsfotos zu bearbeiten. Gestern wollte ich das wieder machen, konnte Lightroom aber nicht mehr öffnen und wurde durch das aufgehende Fenster darauf hingewiesen dass ich Lightroom kaufen soll oder als Testversion verwenden soll.Ich habe einige Tage vorher den Acrobat Reader auf meinem PC installiert und gehe nun davon aus, dass hier von Adobe Eingriffe und Veränderungen in mein seit Jahren lizenziertes Produkt vorgenommen wurde.Trotz vieler Anmeldungen und Versuche ist es mir nicht gelungen, meine Seriennummer in das Produkt einzugeben. Ich finde das sehr hinterlistig, meine lizenzierte Software auf meinem PC ohne vorherige Information zu verändern und mir den Zutritt zu meiner Software zu entziehen.Adobe hat sich in seiner Kundenfreundlichkeit so abgeschottet, dass ein echter Support hier offensichtlich nicht möglich ist.Vielleicht gibt es eine Hilfemöglichkeit hier in diesen Foren, sonst muss ich meine Geschichte auf der suche

I have a PC and MacBook Air. Can I install the apps under one subscription?

My PC is not compatible with the latest Photoshop, I’ve managed to uninstall it but Creative Cloud does not show older versions for download.Would it be possible to get a download link? I’m not going to be able to get a new PC just yet and I need to process some focus stacks.

I download the version of Photoshop, but when I ask for the password to open the download to your computer does not accept me. I have not forgotten my password is correct. that I have this problem What should I do to open the download to my computer?

Hello,I recently got my associates degree in graphic arts and my step-dad installed his copy of CS3 on my laptop. I was able to enter the serial number fine and was prompted for activation. I called the number provided on the activation prompt and there was an automated message saying there is no over-the-phone support for CS3. I communicated with somebody via chat support and they said:MohammadKhurshid Alam: We only support latest product which is CS 6MohammadKhurshid Alam: We want to inform you that this issue is only supported on Forums.adobe.com as we have a team of Expertise who are trained and have knowledge about this product.MohammadKhurshid Alam: yes you will get the resolution as in forums our adobe experts are available so they will  give you resolution at earliest.I have my serial number and was provided an activation code in the prompt. Is there any way for me to get the authorization code or is the product too outdated?

I’m having trouble getting hold of previous versions of photoshop (my pc is incompatible with the one I had) I managed to uninstall photoshop, but creative cloud doesn’t show other versions, when I click on “other versions” it just shows the latest .It has also stopped showing my bundled apps (I have the photography bundle).

white screen pops up when i try to install any adobe app/adobe creative cloud. already tried to go into internet options and enable internet zone options/set it to medium and restart, nothing works

I wish to update Lightroom Classic from Adobe Cloud however attempts have failed

Creative Cloud keeps asking me to sign in again even though I have already signed in successfully.The application works after I enter my Adobe account credentials, but after restarting my computer or reopening Creative Cloud, I sometimes get another sign-in prompt.I've already checked that my Adobe account is active and tried signing out and signing back in.What could cause Creative Cloud to repeatedly lose the sign-in session, and what troubleshooting steps should I try?

When i open creative cloud desktop i see an error 190 creative cloud can’t update. Nothing has changed on my pc. 

The payment has already been made, and I'm unable to do anything.

Photoshop v27.9 auto updated but got stuck and so I cancelled it and now it is stuck cancelled. No way to reset or reinstall photoshop app on desktop (mac).

I have spent over 6 hours trying to solve my problem. I updated my Macbook M1 Pro (2021) from macOS Monterey to Sonoma and Creative Cloud wouldn't sign in and open. I did many, many methods via Adobe Community, Reddit, and even Gemini Ai that led to repairing / uninstalling / Adobe Creative Cloud Cleaner Tool / reinstalling,  deletion of files / caches / OOBE (renaming adding .old and deleting as well),  overriding commands through Terminal,  using Command + Option + R,  force-quitting on Activity Monitor,  and upgrading to macOS Sequioa. Still, my Creative Cloud is stuck on the loop of "sign in" and "initializing creative cloud". If you have any clue on how to remedy this, could you please kindly help me out? Thank you thank you.

las versiones se acumulan en el disco duro, puedo borrarlas