Download & Install

I recently reinstalled windows on my laptop and installed the Adobe CC "launcher" to install adoobe after effects. When I try launching an installed product such as Photoshop or After Effects, nothing happens. No errors, no screens, no loading. I tried creating a new user account and running the "cleaner tool." None of these worked and I still can't open any apps. Does anyone here happen to know why? Thanks

I am useing Photoshop CS6and5.5 on Windows 10.Are there any ways to find out which serial nunber is used in my computer?I wanna use one of them in new computer, but I have three numbers of Photoshop in my workplace. And I don't know either my Adobe ID or password.  If I can't find the number, I am goingt to input each number on my new computer, to know if they are used or not.  Is it safe? or will it cause trouble on the computer which the number is used?  

I purchased the Adobe Master Collection two years ago. I would like to download it onto a second computer. I went to my "products" page, hit "download," unzipped the file, and hit "set-up.exe." I then got a message saying that it failed to initialize, possibly due to a missing file. The message then says to download Adobe Support Advisor to detect the problem. Ihit the link, which brings me to the "Adobe Help Center," which has no mention of Adobe Support Advisor. How do I fix this?

I am on a free trial with Elements 15 and Premiere 15.  What happens at end of free trial if I decide not to purchase?  Are products uninstalled?  It would seem so.  But let us say that in the meanwhile I have  PURCHASED the 2 products and have installed them.  Would they now be uninstalled with the free trial products?

My iMac screen went blakc, I tried to put my hard drive in a different iMac but it did not work (wasn't eaxcyly the same), so when I put it back into black scrren computer then hooked up to the other iMac - I was able to use for 5 days then it said Re-Activate program. Needless to say - Adobe will/can not provide a new activation code (BTW - the computer with CS3 will not connect to the internet) - Anybody have any ideas, my new computer will not arrive until beginning of August...in meantime I have jobs to do and I don't want to put New Program on current computer running High Sierra because the new one is Big Sur and not sure it will work or that I will be able to move it to new computer. PSS: Quark provided reactivation code for Quark 8.5 so I can continue to work until new computer arrives..Thank you Quark! 

What is the code?? Why is there a total of eight codes for the same issue but when the Pop up window shows up that says: ' Unable to reach Adobe Servers' Please check your firewall settings, ensure that the time settings on your computer are correct, and try again - there is no code anyway!?   It was working fine! I have spent four days trying to figure this out and talking to the useless Help team [removed by moderator]. I am never giving them access to control my computer remotely!!! How can anyone trust [removed by moderator] to access your computer hahaha no no, if you can't tell me how to do it then what is accessing my computer going to do?   Seriously about to never pay for an adobe product again and I was so proud to be a part of the community as I have been using the software since I was 16yo, now 42..  Very Pathetic support and no number to call is so bad Adobe!!!!!  Don't pretend that anyone works at Adobe Australia if it is uncontactable and there i

I own a channel in our company Teams and when trying to connect the Adobe CC app, going through the steps, get to the login screen and it opens an html window to log in to my CC account (which I'm already logged in to so why is it asking me to log in?) but the url (ccmsteams.integrations.adobe.com) throws a 502 error "This page isn't working" (no kidding!) so it halts the process of connecting the CC app into Teams entirely.

Hello I'm trying to install Adobe CC (and PS + LR).After a few seconds the installation throws Error 201.I am unable to use the software.Please send me Links to offline installers for Photoshop and Lightroom.

Hi,is there any eventlistener for close the cep extension panel? Thanks

I am trying the 7 day trial and it keeps sending me in circles...it has sent me the link 9 times already. How do I get past the link?

Hello, Windows Server 2016 Standard 1607 English, no other A/V than Windows Defender. All previous versions of InDesign Server being uninstalled and OS rebooted,All available Windows Updates being installed - none pending, Trying to install InDesign Server CC-2021 with provided "Adobe InDesign Server Limited 16.2.1.msi",Only 14 seconds after the installation started, we repeatedly get the following message: [...]MSI (s) (38:60) [17:04:30:961]: The call to SRSetRestorePoint API failed. Returned status: 0. GetLastError() returned: 127[...]MSI (s) (38!50) [17:04:44:003]: Closing MSIHANDLE (6671) of type 790541 for thread 5456CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)[...] Then, the installer rolls back, and AIS is eventually not installed. Full MSI log file was attached to this message. Did somebody here already experience this behavior?Could you advise? Thanks!&n

HI,I need to upgrade Illustrator and Acrobat Reader in my company. I need installers to Microsft SCCM. I know that I can make packages from admin console but files are too big, it can cause some network problem. I need installers with polish language

Hallo!Habe einen neunen Rechner und das System wurde drauf gespiegelt. Creative Cloud Programme laufen – nur die Schriften werden nicht angezeigt. Wenn ich online auf meinen account gehe, passt es - nur am Rechner selber klappt es leider nicht.Danke für Hilfe!

I had a one-time experience converting PDF files into EXCEL files, but I closed the window without saving them. In this case, will the uploaded file be saved?

Installation message reads: "Adobe creative cloud is needed to resolve this problem.  However, it is missing or damaged.  Please download and install a new copy of Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'"  I have downloaded and tried to install, but this error keeps occuring.  any suggestions?

Hi, i want to do the 7 day trial then buy photoshop but i just get the following message..Check your Internet connectionCheck any cables and reboot any routers, modems or other network devices you may be using.Allow Chrome to access the network in your firewall or antivirus settings.If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.If you use a proxy server…Check your proxy settings or contact your network administrator to make sure that the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > + Show advanced settings > Change proxy settings… > LAN Settings and deselect "Use a proxy server for your LAN". I HAVE NO IDEA WHAT TO DO????????????????PLEASE SOMEONE HELP?????????????

My Adobe Suite has been working great then all of a sudden creative cloud stops and says it needs to be reinstalled.  I ignored it because I had deadlines.  When I try to load my programs again later it says that it can't contact the adobe servers.  When I reinstalled the Creative Cloud it opens up Adobe.com and varifies my account then when it gets to about 15% it stops and says the Adobe Servers are not working.  What is going on Adobe???  Anyone have any ideas?  I'm sick of being told to do all the steps they already suggested which do nothing.. Please help 🙂

I've just had one of the worst customer service experiences on the phone with Adobe.  How do i lodge a complaint?Of course Adobe hide all their email addresses to prevent you from doing this.  I dont want to post on a forum, or post on Twitter, I want to talk to someone from Adobe.

Is it possible to install Prmeiere Pro 2019 in any way? I have a Mac that is overdue for upgrade but still in production needing to use this software. We've avoided upgrading this machine for a while but now we need to do a fresh install and are afraid that will essentially kill this Nvidia based machine. Without CUDA it's worthless. Can we install CC 2020 and get Pr 2019 (v13.x)

Please help. I know there is not a dedicated group for Adobe Portfoio and I have ALL the help links ... reviewed them all but cannot find an answer. I am trying to do a simple thing ... for most sites ... On my homepage I want to have a series of galleries say five. Each is really just a single navigation image to a subgallery that contains all content associated with #1. So, clicking on #1 image should open to a gallery that contains multiple pieces of content including videos and images. Ditto for #2, #3 etc. The primary reason I want to do it this way is that I need each piece of content in the subgallery (each video e.g) to have it's own cover — I can't have the software determine the thumbnail (the arbitrary middle of the video). I have spent three days trying to nest one gallery inside another but cannot find a way to do it. I've been left with a site that has five independent galleries in the Navigation and I had to select one to arbitrarily be my home page .... H

salve non riesco a usare il pacchetto adobe programmi sono abbonato  

I've planned to update the applications Photoshop, Premiere, After Effects, Animate and Media Encoder, so I clicked on Update on three applications, and they are stuck at waiting... and I clicked Update both on Photoshop and Premiere, but it's not saying Waiting...Is there a way I can fix this problem? Thanks!Dan P. Lyons

Seit gestern hängen sich die o.g. Programme auch ältere Versionen  auf, bzw. speichern zwar die Dokumente, verlassen aber das Speichern-Fenster nicht mehr, bzw. erst nach 15-20 Minuten. In der Aktivitätsanzeige werde die als 'Programm reagiert nicht' gelistet. Andere Programme wie AfterEffect, Premiere oder auch Apps von anderen Herstellern wie C4D, OfficeProgramme... haben keine Probleme. Programme wurden neu installiert: Problem bleibt. Hat irgend jemand eine Idee? Since yesterday, the above programs also hang older versions, or save the documents, but do not leave the save window, or only after 15-20 minutes. In the activity display they are listed as 'Program not responding'. Other programs like AfterEffect, Premiere or even apps from other manufacturers like C4D, OfficePrograms.... have no problems. Programs have been reinstalled: Problem remains. Does anyone have any ideas? Mac Pro End/e 2013Catalina 10.15.73 GHz 8-Core Intel Xeon E564 GB 1866 MHz DDR3AMD FirePro D

Hello, I bought Adobe CS 6 Version 13.0 back in 2013. I  I just uninstalled it from my old macbook and trying to install it on my new macbook. I uploaded the registered procuct onto my new computer from my adobe account and I keep getting an error. Of course when I go to the support advisor it says it can't help me.  Have they outdated this entirely?

Hi on my other account am trying to download photoshop and after effects but it only gets to 15% before prompting error code 120 when i check it says my storage  is full but its not. I have change my storage before trying to downloading any of  the apps but still prompts me with message.