Download & Install

Hi I right click on the Media Encoder app and "SHOW PACKAGE CONTENTS" does not appear. Is there anything else I can do? Lisa

When I try to instal Photoshop and Illustrator this error comes up - Error code 176: Unable to install on a network drive.I tried changing the intall location a few times but it didn't solve the problem. I don't get the error when intalling Acrobat DC.  

Hello Adobe team,Accidentally while I was checking the internet connection tracker, I found this huge number of Adobe files upload process, more than 3 Terabytes, please check the attachment,Please explain what is the reason.

I tried to download the recent version of photoshop on window 10 pc, and then the installation failed error come? after 10%. could anyone help me out? I just want to use photoshop for making images for my website.

Hallo Community,ich habe das Abo für alle Adobe Apps aboniert jedoch steht nach dem Downlaoad der Desktop Apps, dass dies nur Testversionen sind obwohl ich dafür ja eine Lizenz habe. In der CC App steht nur die Option "Jetzt kaufen".Hatte früher das Foto Abo, dort lief alles Prima.Habe schon probiert alle Apps zu deinstallieren und wieder installieren- ohne Erfolg.Auch habe ich mich schon mehrmals ab- und wieder angemeldet bei der CC-App.Bitte um dringende Hilfe da ich ansonsten nicht auf meine Arbeit fortsetzen kann!Danke!!!

Glad to find out that I am not the only one with this problem!Installed Lightroom 5 (from the link above), and getting the Configuration error "A problem has occured with the licensing of this product..." Error: 213:10.New Mac Book Pro. MasOS Sierra version 10.12.6.Where do I go from here?

hi 2 days ago I paid for a student plan and they already charged my bank account but I can not use my adobe programme and it says they are on free trial period and it will stop in 6 days . what should I do ?

I am trying to download the most recent version of photoshop on an updated Windows 10 pc and it always says installation failed after 7%.  Help? 

Today In-Design CS6 would not start - MSVCR100.dll was not found. On restating computer the CS6ServiceManager could not start-System Error with same file not being found.

We have two licenses for Adobe CS5 which were installed into two of our older systems. We want to permanently deactivate those licenses to install and re-activate them on two new systems.However, when we try to deactivate, Adobe wont connect to its website to finish the process. After looking at all possible solutions, the plausible reason is that our network administrator’s proxy setting are blocking Adobe. We need assistance in unblocking that and deactivating the licenses.

Can I install my Adobe CC apps on more than one computer?   Adobe applications can be installed on multiple computers.  If you have an individual or retail license, then the Adobe software can be activated on up to two computers for your use.  Additional information on managing the activations can be found at Can I install my Adobe app on Another Computer.   What happens if I reach my device activation limit?   Individual members can manage their activations on the computer or on Adobe.com by choosing Manage Plan.  Please see Device activation limit | Creative Cloud 2019 and Creative Cloud "Activation limit reached" or "Sign-in failed" error for more details regarding the activation process.   How can I install my Adobe Creative Cloud applications on a new or different computer?   You can begin the installation process on the Creative Cloud website and clicking the Download button to start the installation process. The Creative Cloud desktop

Hello, i’ve just bought a new iMac M1, and need to reinstall Lightroom 6. Can you please give appropriate link? I havé à licence reference. Thanks in advance and best regards.

1: Sign in to the Adobe website2: Click 'install' on the Creative Cloud app3: Creative Cloud downloads, the app directs you back to the webpage because you need to be signed in4: You're already signed in, so you go right back to the app now even though you didn't do anything5: The app lets you proceed now, despite step 46: Install fails because you're missing a couple of .dll files. On a brand new factory-stock computer. The installer offers no instruction or advice on how to find these .dll files7: Start googling. Eventually find a random forum post that identifies these .dll files from a particluar version of the microsoft c++ distributable. Adobe needs that particular version and for some reason will not accept the newer versions of the same .dll files, so you download and install the legacy files8: Re-launch the installer and hope for the best. It downloads a bunch of data, tries to install, then fails for unknown reasons because there are no useful error messages. You get the opti

Hola mi Illustrator no abre, pero todo mi suit de Adobe si, lo he desinstalado e instalado ya varias veces y aún no funciona, AYUDA

You can add a .svg from the noun project into Adobe Spark. Our brand has it's own .svg logo. How to use your own .svg logo als an icon inside Spark?[Moved from the defunct Web Design forum to one where there's a higher likelihood of answers. - moderator]

Here is the error log that it gives: Exit Code: 113 -------------------------------------- Summary -------------------------------------- - 3 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '113' occurred while download FATAL: Fatal Error '113' occurred while download FATAL: Error occurred in download of package (Name: AdobeIllustrator25-Core Version: 25.3.1.390). Error code: '113' -------------------------------------------------------------------------------------

It's staying on this step 30+ minutes.  Not installing  How install programs? 

Why is it so hard to get help with Adobe.Try to start chat and chat gets closed and when you try starting new chat, it goes to the chat chat.

I'm a student, and have a student subscription to Adobe creative cloud. I've also just started an internship in which I'll be making videos for a business. Can I use my student account to make content for this business?

Greetings to the community, has anyone encountered a similar problem? (screenshot) It never happened to me until today on a mac. Does anyone know a solution?

Under installing from a disk I get the text: Fail to install and code 4. I can´t find code 4 in your manual. I tries to install again and then I got the failcode 81. What shall i do?I have Windows 10 Home. OS version 19041.1052Thankful for help Birgitta Lindeborg

I recently switched MacBook and am unable to download the installer (Creative Cloud). I've tried it in 3 different browsers (Chrome, Firefox and Safari) and in none of them the download starts. Is there a problem with the feature? Complicated paying for something I can't use anymore!

HiI am trying to install CS 5.5 Master Collection on Windows 10. It is an upgrade version from CS4. I have serial numbers for both. I have downloaded CS 5.5 and entered the serial number but then it asks to "Enter Serial Number Upgrade"I then have to select CS4 from a dropdown menu and enter my serial number but I get the message "This serial number is not for a qualifying product. Please try another."It looks like I need to download CS 4 as well, but it is no longer available from the Adobe website. I've activated the trial version of CS5.5 and keeping my fingers crossed that it will carry on working more than 30 days, but I'm not holding out much hope. Please can anyone let me know where I can get the version of CS4 that I need, or any other ideas that you have to make CS 5.5 work? ThanksCharlotte

Hallo, leider muss ich das System auf meinem PC neu installieren. Damit geht auch der Ordner mit den Dateien in der createiveCloud natürlich verloren, denn der liegt auf der Systemplatte. Gibt es eine Möglichkeit, die Dateien in der Cloud zu erhalten und auch die Links so zu belassen, wie sie momentan sind? Danke und Gruß Hermann-Josef

I just downloaded the creative cloud app and it worked long enough for me to download Illustrator and Photoshop. Now it won't open no matter how many times I restart my computer. I need to download Indesign but can't. If anyone had a solution to this that would be very helpful!