Download & Install

I have an old disc for PSP4 but I need a code number to install. Any ideas where to look?   [Wrong product, wrong forum]

Hello everyone does anyone how to fix VCRUNTIME140_1.dll was not found I just installed Creative Cloud a few days ago

I would like to subscribe for only ONE month for $24.99. Will the subscription stop automatically? 

Hello, I redeemed at 25 apr. 2019 a code for Photoshop Elements 2019.Had to reinstall my laptop and not able to find a place to download this version. Any advise? Thank you! Best regards,Merijn

My iMac is on v1.12 and is currently unable to install any apps apart from Adobe Photoshop!I cannot update my Imac as it is too old to run any newer system softwares. Is there an older version of adobe cloudwith all the older apps I can download or is there any other ways  I can access Adobe ILLUSTRATOR and INDESIGN without the system requirements??? Many Thanks 

Where is the 24 hour service? Phone says 7pm - goodbye. And, chat is not running.  24 hours services?

Like someone else stated: this answer is incorrect. Should not be flagged as correct. The OP mentions a very serious flaw in Adobe's CC. It should be addressed equally serious. All proposed "solutions" do not prevent multiple unwanted Adobe processes to be loaded and activated.

Hello, After creating and downloading a pack from my account, i try to install this. A error comes immediately. Only "can't install", no error code.  Rosetta2 is installed. how do i install this pack ?Thanks for answering.

So I just strated my free 7 days test of photoshop . But the downloading link that i received on my email just redirect me to the same page (the one where you reclaime this downloading link), so i don't have the opportunity to download it, anyone got the solution ? I'm on a chromebook, thanks !

I can't download the newest version of photoshop! PLSSSS somebody help me!!!

So this issue only started today and its seriously getting on my nerves, the stupid application will just open itself up without me doing anything adobe related, it seems to be every time i open or close an application it will just pop up and its insanely annoying, Please help me because id quite like to keep my adobe products i pay for but if the application keeps randomly opening ill be cancelling and uninstalling everything adobe.

Dear users,    Learn how to change the default language for installing your Creative Cloud apps with help of this article- https://helpx.adobe.com/creative-cloud/help/change-install-language.html   For already installed apps- Un-install the application, change the language setting and reinstall the app.    Feel free to share your feedback on our community.    Hope this helps!   Thanks  Kanika Sehgal       

I had Windows and changed to Mac. Now when I try to import photos from my external file I get an error DSC.3337.NEF This never happen with Windows. What is going on and how can I fix this??? 

I'm setting up my new laptop, I download creative cloud, but when I try to run setup. I keep getting this message. Anyone know what I can do?

So this is a weird one and it's been happening for the past six months or so. The creative cloud 2018 desktop app won't keep my apps like After Effects or Premiere Pro up to date like it should. I'm on the most recent version of Mac OSX and my machine has the hardware to run things, I just think it could be a problem with the app itself. For example, my AE app has stayed in 15.0.1 probably since it released or since I had a similar problem updating from the previous version to the most recent. For those of you who don't know already you can update to the most recent version by uninstalling the app and then reinstalling by choosing the most recent version. I'm not sure why the CC app won't update my apps, the recent versions won't appear in the 'Other versions' section of each app either, so it's incredibly weird. Just wanted to bring this up and see what people are experiencing and if there's a fix yet.

Hi, I've been trying to work with Adobe IT but this is going nowhere.  Last night I updated my CC desktop app to the newest version, but when the app opened the only available program to install or update is Lightroom. Bridge and Indesign still work on my computer, but Photoshop won't open at all. I keep getting an error without an error code, it just says that there's an issue with the Application Manager and gives me a link to go to. When I open the link in my browser, it just sends me to my CC web portal. Under Photoshop, the web portal states that the app is available for install on my device. I go to install it and another error sans error code pops up just saying that it's unavailable. The Adobe tech guy I've been chatting with insisted that I update my OS, I did and nothing happened. He had me uninstall and reinstall CC desktop. I did and nothing happened.  Can anyone help me out? I need Photoshop for work amd this is killing me.  I'm running Window

Hi, Since some updates of Creative Cloud, I get an error message in the main windows of Creative Cloud; "You have not access to management features of applications - To manage applications, may be you need an administrator autorisation".  But I am administrator of my laptop (Windows 10 Pro 10.0.19042). What can I do for this issue? Thanks! Michel

Hi there, may I use creative cloud in my laptop and iphone or do I need to buy two subscriptions?Many thanks

I have tried all the tips, the advance techniques and even the CreativeCloudCleanerTool (the one that is used from the command window) but Premiere Pro and After Effects just will not update or install (as I have tried uninstalling, then reinstalling them). The installer has run for a couple of hours The other apps and Lightroom Classic update no problem, taking somewhere between 5 to 20 minutes each, depending on the app. What can I do about Premiere Pro and After Effects as both are currently uninstalled, and refuse to install?  

I have downooaded the PS Elements into the new pc Win 10.  I am unable to get past the sign in prior to use.  Tried numerous times using by Amazon product code.  Can some hlpe please, very frustrating. This error code is not recognised:Something went wrongPlease try again later. If the problem persists, contact Customer Support for assistance and provide this error code:e66c047c-ab92-4b76-b368-86ac6d06d1e8 Thank you, Laurence B

Premiere Pro, Media Editor, and the Adobe Creative Cloud apps are all failing to begin. They will all start with a screen that says "You have been logged out of your account, please sign back in" then load for a while, and then ask me to sign in. When I click the "sign-in" button however, I am quickly forced out of the log-in screen and am informed that "I am unable to reach Adobe servers" and that I should "check my firewall", which I did and there does not seem to be any issue there. I have tried uninstalling and reinstalling the apps only to run into the same issue.  I have also tried downloading the apps on a different computer but it won't let me sign into adobe stuff there either. Is this happening for anyone else? I downloaded the 7 day free trial of adobe Premiere pro last Sunday and it has been working fine until today. I have two macOS High Sierra's version 10.13.6 that I have been using. If this is a personal account problem, who can I contact to help me resolve the iss

Hallo, seit heute Mittag komme ich nicht mehr in die Mac App der Creative Cloud. Sowohl deinstallation und neue Installation haben nichts gebracht. Auch "reparieren" in der Adobe Creative Cloud Deinstallations App brachte nichts. Habe dann die Verbindungen einmal aufgehoben über den Browser. Aber auch eine erneute Anmeldung bringt nichts. Nun steht nur noch die Fehlermeldung bei den Anmeldeversuchen: "Fehler Bei dieser Aktion ist ein Fehler aufgetreten. Versuchen Sie es später erneut.". Ich weiß nicht, was ich noch tun soll. Kann mir jemand helfen? Auf dem iPhone funktioniert alles ohne Probleme. Danke

I'm having the same issue.Gmail email for log in.Chrome browser.Cookie blocking off.VPN off.Changed password, so I know it's correct, but still looping

Hello all,I am wondering if anyone had gone through the same frustrating experience with Adobe support via the Chat channel. It is a virtual nightmare.Recently, i decided to continue with the Adobe Lightroom CC subscription after a 3 months free subscription.So, i initiated a chat hoping that Adobe could facilitate the subscription as due to a unknown reason, i could not complete it online due to limitation on the form.It took me 4 attempts (4 different days) with different support staffs before i finally got my subscription done.I had chatted with the Sales, Technical and Billing team on different occasions.My horror experience:1- I asked for monthly billing, but it was setup and billed as annual - reason given was he got confused with another client he was supporting the same time. Asked me to wait for 20 minutes and the changes will be reflected on the system. I was asked to logout and login from my profile to check later. After 1 day, nothing changes. I had to contact Adobe again a

My light room shows develop module disabled and says to renew my subscription. well my account has never stopped and my subcription is paid each month with auto pay and appears to be active.  I need acces to my all my presets and i am not able to get to them. it has given me a message to redownload the app but that does not down load for me.  can you please guide me as to what i need to do to get me back up and running. thanks