Download & Install

I am unable to log into my adobe account only when I am using photoshop. It gives an error 400. I have uninstalled and reinstalled already. I can log into my account otherwise just not when I am using photoshop. I want to be able to view helpful videos and tips like I used to.

HelloI want to reinstall my volume license CS6 on my offline Windows 7 computer. There is no option anywhere in the installation to say I  have no Internet access so I cannot finalise the instal and my product will stop working in 7 days. How do I get round this?Thank you for any help

So, I've been in a Support chat for about an hour, no resolution. (I was left hanging by the responder).Tried a number of suggested steps, with sometimes confusing or unhelpful error messages. I have to say that the number of troubleshooting pages to wade thru and suggested steps for a user to navigate for a seemingly-simple server connection for a file download/upgrade is incredible! Really Adobe? 

Hi!I have the all apps plan and I am trying to download Premiere Pro, which is compatible with my computer, but it does not appear on my Adobe Creative Cloud App. When I go on my apps on the website I can see it, but when I clic the install button, it redirects me to the app, where i can't see the app anywhere ? At this point I'm lost. Can somebody help?Thank you !!

I have had creative clout for a few years- I just had a payment due( I paid my dues) for the next year of creative cloutd.  Now when I open creative cloud for updates all my programs state "INSTALL" ??  So, i tried reinstalling PhotoShop, and go tthe message somthing went wrong- So I tried Lt Rm and got the same mesage.  HOWEVER- all my programs work fine?? Ideas ?? 

I purchased Photoshop Elements in Sept 2019 and downloaded to my laptop. I now have a new laptop and am trying without success to download from my Adobe account. It goes through the installation process and right at the end tells me installation has failed and to try again. Are there any common reasons why this could happen?

Je viens de réaliser mon site internet avec Portfiolio. Je dois y faire figurer des mentions légales et en particulier le nom et l'adresse de l'hébergeur qui ne figure nulle part.Doit-on indiquer l'adresse du siège d'Adobe ?Merci pour le réponse.Jipeji

I got impatient, I regret it. I removed several older Adobe purchased and creative cloud apps by deleting their app files from the app folder on MacOS. Now, I'd like to clean up the other places where their associated files are located. There probably is no easy way to do this, but I would be happy to be wrong. Otherwise, can someone provide a list of file types and folders where I must go to delete files manaully. Thanks

I have paid for Photography plan (20GB) for 18 months but have been too busy to download any of the apps. So I have none of the apps on my HP desktop. When I try and download Creative Clound or Lightroom the screen tells me that it is loading the apps and then goes into an endless rotating circle. The system tells me to restart my computer and download again, which I do with the same result.

Was there an update or something? Clicking on the Creative Cloud icon in my Mac's menu bar no longer opens the nicely designed drop-down menu that I've been using the last few years, but instead now opens the archaic and poorly designed Desktop app from long ago! There is no option to switch back to the desired behaviour. I am on Mac OS 10.14.6 Mojave and have NOT (and will not) upgrade to the Catilina OS. EDIT: Photos added with clarification - Previously, when I clicked on the CC Icon in the Mac's Menu bar, it would open a drop-down menu with all of my CC Apps, Assets, Stock, etc. very clean and well organized (as in first photo.) Now, it opens this big old desktop app that is just outdated (as in second photo.) 

Hi,I got a new PC (Windows). Therefore I have to install the complete CC suite (and all other programs) – but want to have/get all the actual settings of my installation of Adobe CC on my "old" PC. Is there an option to export/import (by cloud?) all my personal settings of all programs at once? Or do I have to do this program by program, e.g. my Photoshop settings, then Dreamweaver settings/sites and so on. Thanks!mycc

I would like to download the photo shop/Lightroom editor for my photography. I have a mac os sierra 10-12-6....HELP please

I have photoshop elements 3.0 on an old Windows 7 PC.   I would lkie to move it to a new Windows 10 PC.  I have lost the installation disk with the registration info.   Is there a way to just copy the files from the old PC to the new PC without the istallation disk?

He leído en la Ayuda que si no puedo desactivar el equipo, me pondré en contacto con Adobe. Me es totalmente imposible ponerme en contacto con Adobe. Necesito ayuda con esto por favor Gracias.

Adobe Share Link in finder macOS Big Sur does not work. Works fine on another macOS Catalina machine, same account. Fix soon?

I brought my laptop to work to get some updates done.  Once I had the updates completed, I clicked on LR Classic and a sign-in box came up, where you can type in your account name and password or there were also options to click Google or Facebook.  I clicked Facebook by mistake.  My facebook email and the email I use for Adobe are two different emails.  Now my problem is that it thinks the Facebook account holder wants to either buy the programs or set up for a 7 day free trial.  Ihave tried everything and I cannot sign in to either Photoshop or Lightroom now....both programs open with a pop up box asking if I want to buy the program of the 7 day trial.  Any ideas on what I do here? LOL Thank you!Darlene

Can I use Adobe Creative Suite 2 Premium on my iMac g4 if I don´t haveany of these programs on my computer now? Is it an upgrade that will requireprevious versions of Photoshop, AI etc. to be installed on my computer beforehand?

After I downloaded CC installer and ran it during the installation process, CC opens a new tab in the browser to confirm login. And this happens in a circle all the time. I work on the Mac OS X system, both on the M1 processor and on the MB Pro 16", the same everywhere.

adobe creative cloud won't sign me in i tried uninstalling it and installing it again ,and i tried changing my password , but it did not work?i need to download adobe software but i can’t because the creative cloud is not signing in?please help?(i use mac 10.9)

The only way I see to download the program is to resubscribe when I am already subscribed. Where is a download without all that requiring financial information when they already have that information?

Hi all,Im unable to update my credit card information. If I click on update credit card info, I always get the message "Something went wrong". It lasts already several days. My current card is going to expire soon. Also, I am unble to find the support phone numbers for Europe. Or chat. Anything.I run in circles and my suspicion is they make their support as impossible to reach as possible. Any ideas what to do with their "Something is wrong" and how to actually reach their support? thank you all

Hi All, I just installed Adobe Photoshop Elements 2021 and Adobe Premiere Elements 2021 on a Dell Inspiron 7790 running Windows.  After activating Photoshop I opened the program and it appeared to be functioning.  Then proceded to activate Premiere.  During activation there was a new version available notice so I downloaded that.  About 15 minutes into the install it failed and sent an error code (which I don't remember) and instructions to restart.  On restarting the Premiere desktop icon was non-functioning and Photoshop will no longer open. Suggestions?    

I'm trying to download Elements15 (a subscription provided by my employer). It has been shared with me via GoogleDrive as I am working remotely. When I try to install the software I come up with the following error message: Can anyone help? 

how do i download the adobe portfolio app on the left side of my screen so it can show up like the rest of the apps i have on adobe ? in the search bar i cant seem to find it 

Recently im trying to install Adobe Photoshop cc 2018 for Windows 7 x64. But everytime im trying to install, it always says "Sorry, Installation Failed. System Requirements Not Met. See the minimum system requirements for more details. (Error Code : 190)" I check my pc System Inforrmation and PS cc 2018 system requirements but i think it should've work because my pc met the minimum system requirements. Any help please?   The Error screenshot   My pc system Information   Photoshop CC 2018 system requirements Moved from Using the Community (which is about the forums) to the correct forum... ModTo find a forum for your program please start at https://community.adobe.com/