Download & Install

The answer is NOT where this article says. There is nothing at the bottom or the link is no long valid. And...the chat bot should not use forums as documentation.

My Dear Friends, I have a mysterious problem regarding the re-installation of an older version of Creative Suite--but it is entirely unrelated to “online activation”. I wonder if some of you would be so kind as to point me to the solution. SUMMARY: Essentially, I have to re-install Creative Suite onto my laptop, but the installer tells me that I first have to un-install the existing copy which is already installed. Even if I un-install the existing of all Adobe products, including Creative Suite, and Creative Cloud Bridge, the installer continues to tell me that Indesign and Illustrator are already installed, and must be removed first. I have used the built-in un-installer, Adobe Creative Cloud Cleaner Tool, deeper-registry-cleaning un-install utilites, and lastly, a manual search-and-delete of any file containing the word “Adobe,” and always followed by a re-boot. Even so, upon running the new installation, I am greeted with the same “error message” from the same instal

Hallo Miteinander,ich bekomme ständig nach dem Schließen einer PDF-Datei die nachstehende Fehlermeldung:"Auf Grund eines Speicherschadens wird die Anwendung geschlossen"Weiss jemand Rat, wie man diese störende Meldung wegbekommt bzw. abstellen kann ?

 https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

I have a paid version of Lightroom 5 but since original purchase I have changed my name and email address and computer twicw, so I am not recognised by Adobe even though I still have the original 24 number code and the order number. I now wish to install this on a new laptop and my original download is missing. I have tried a third party download but I only get 500 of my 5,000 photos. What can I do please?

Hi there, I'm trying to get Adobe XD to work on my class projects but I can't seem to find it I checked to see if my plan comes with it and it shows it does what can I do to fix it?

Bonjour, je viens de faire l'acquisition de la suite adobe.Tous les logiciels s'installent normalement sauf ILLUSTRATOR.J'ai suivi tous les tutos présents sur le forum mais j'ai toujours cette erreur 145 qui revient avec ce genre de message qui change à chaque fois que je supprime le dossier et fichier nommé dans le message.Si vous avez une solution, je suis preneur.Merci par avance. Exit Code: 145 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 145) executing in command 'MoveFileCommand' for package: 'CoreSync-mul', version:6.6.4.2 FATAL: Error occurred in install of package (Name: CoreSync-mul Version: 6.6.4.2). Error code: '145' WARN: Destination path is file or already used "/Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Reporter.app/Contents/Resources/de.lproj/FirstDialogWindow.nib/keyedo

Adobe creates adobegc.log files that are filling up my hard drive. They are located in my appdata/temp folder.  How do I stop this?

Hallo zusammen, ich habe im Oktober 2023 mein Adobe Creative Cloud Foto-Abo (Lightroom Classic/ Photoshop) um ein Jahr verlängert. Gestern habe ich am Black Friday eine weitere Lizenz erhalten und wollte das Abo um ein weiteres Jahr verlängert. Der Code wurde angenommen, aber im Prepaid-Tarif steht jetzt: Prepaid-TarifNeuen Code bis zum 21. Nov. 2024 einlösen Es wurde also nicht um ein Jahr verlängert, aber der Code wurde angenommen. Wie kann das sein? Vielen Dank schon mal im voraus!

Whenever I try to install Adobe Creative Cloud, it gets to about 5% before it suddenly goes to 100%, crashes all of a sudden, unmounts the image, and deletes itself, requiring me to redownload the installer. I can't seem to get logs for this, could someone reproduce this?

Hello, I work in school and I bought Adobe Premiere Elements 2022 for our students from retail shop. It is legal source, because this is big seller which supplies schools. I got product key via email, but when our administrator was trying to register and install Adobe Premiere there showed up message that key is in use. Access to this key had only seller and me, I pass it to administrator when we were installing Premiere on PC. I have contacted with seller to make a complaint, but I got answer to contact directly Adobe in order to deactivate old key and get new one. I have invoice for this product, everything was legal transaction. I was searching for solution in help desk, but bot didn't find any good answer, neither I.

How can we increase the number of devices? Currently, it is restricted to 2 devices. Can we take another plan to extend the number of devices?

I recently purchased a new ASUS N56V with a gorgeous 3200 x 1800 display. My main purposes for this device was to do some heavy lifting on the the road with many of my professional applications. I was quickly discouraged when I first fired up Fireworks, Photoshop, Dreamweaver, and Illustrator to find that I needed a magnifying glass to see simple menu

Ya he instalado Lr y LrC con la licencia anual, pero mi ordenador es demasiado lento para soportar Lr y lo quiero pasar a otro ordenador, es posible instalar Lr y LrC en otro ordenador y utilizar la misma licencia? Gracjas

Hello, I've been trying to find the solution to this problem for weeks and no one can seem to help me. When I try to open Photoshop or any of my adobe apps, I receive the following error: Adobe Application Manager, required to start your trial, is missing or damaged.Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager. But when I paste the link anywhere, it just takes me to a blank page.  I've looked for the AAM patch on the adobe help website, and found a link for mac: http://supportdownloads.adobe.com/detail.jsp?ftpID=4774but again, just a blank page.  I tried using the creative cloud cleaner tool as someone suggested, but the AAM isn't even available to select to clean.  Someone provided this link: https://supportdownloads.adobe.com/thankyou.jsp?ftpID=447&fileID=4437but there was a privacy error.  I even used the chat feature on the adobe website and spoke to someo

Hello,    I am having trouble installing adobe illustrator trial version since i keep getting a pop up saying something went wrong    [Image with email address removed by moderator.]

Today, I met the same problem, tried your method, but didn't solve the problem

Hi!I can't solve the problem many are having solved by the CC Cleaner.This is what i do every time:- Uninstall everything from Adobe- Reboot- CC Cleaner (Where "Fix Host File" and "Adobe Id Credentials" are listed. Won't get rid "Fix Host File", it just says "'0' entries were fixed." when i clean it. I don't know if this is ok?)- Reboot- Install CC desktop appSame message:"Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download & install the new copy from 'http://www.adobe.com/go/adobecreativecloudapp'."and "Repair is failing due to some error. "What can i do? Hope you can help me.

Hallo Community,wie verhält es sich beim Erwerb der Abo Verlängerungen, dir im Rahmen der aktuellen black friday Angebote günstig zu bekommen sind?Wie viele (falls überhaupt) können im Account eingetragen werden?Vielen DankRonald

Ich arbeite schon einige Jahre mit der Adobe CC und hatte zuvor eine Lizenz einer Bildungseinrichtung. Diese wurde mir nach meinem Abschluss natürlich wieder entzogen. Jetzt arbeite ich mit der Adobe Lizenz/ ID von dem Unternehmen, in dem ich nun beschäftigt bin und nun kann ich die zahlungspflichtigen Apps (wie z.B. Photoshop) nicht mehr auf diesem Gerät nutzen (Auf meinem Firmen-PC funktioniert alles ganz normal und einwandfrei) Da ich mein Privat-PC auch für Firmenzwecke nutze, hab ich hier auch die CC installiert und mich anschließend mit meiner Firmen-ID angemeldet.Die Lizenz meiner Bildungseinrichtung hat zwar noch einige Zeit nach meinem Abschluss weiterhin funktioniert, aber seit einer Woche wurde sie für meine ID/ mein Privat-PC deaktiviert.Seit März diesen Jahres habe ich aber schon die ID meiner Agentur in Verwendung und alles hat bisher einwandfrei funktioniert, bis mir eben die alte Bildungseinrichtungs-Lizenz/ ID entzogen wurde (mit der ich schon die längste Zeit nic

Here's exactly what happened: 1. I see an exclamation point in the creative cloud desktop app tray icon. 2. I click it, the popup leads me to the Apps section, then freezes and crashes. 3. I relaunch the app and get an error telling me to reinstall the app. 4. I proceed with reinstalling the app. 5. Now, all of my Adobe CC app configurations (workspaces, recent files, etc) seem to be gone and the CC desktop app seems to not recognise the already existing and installed apps on my PC.   Here are the CC apps, all installed and on my start menu, all starting up correctly despite having lost all my workspaces and configs...   ...and here is the CC app, showing that only Acrobat is installed:   Any ideas on the easiest way to fix this and also a way to restore my workspaces without having to redo them all over again? I also thought CC was supposed to sync workspaces anyway?   Thanks in advance, Stefan

I've been using CS6 for many years and have it loaded on 2 machines. But one of my pcs has crashed  and the engineers have changed the motherboard. This PC now says I need to activate the trial 30 day software. So I put in my 24 digit code and it says I'm already activated on the max no. of PCs. So I think the new motherboard makes Adobe think it's a new PC. And I can't deactivate it from the old board as it's been replaced after it crashed. Please can someone help me as I'd like to get it working on both PCs.  Thank you.

Just purchased Adobe Cloud All Apps Student version from Amazon.  It seems activation requires an email verification which the school is blocking.  Tried sending it to a different non school email but then the emails don't match and activation fails.  How to get around this?  I don't see another way to activate this version from Amazon??

Hi, I have macbook pro M2. Macos Sonoma. On opening after effects app i'm getting error saying We can't verify your subscription status. How do i resolve this problem?. Please help 

Yesterday I bought the entire Creative Cloud pack as I need those applications for studying. I had no problem downloading and installing the CC manager app, and I was planning to install Ps, Ai and Id today. I unfortunately had to update my drivers for another reason, but had some problems with my laptop so I loaded a recent save on my laptop to uninstall my updated drivers, and since the save was made before I installed Creative Cloud, it uninstalled that as well. Now that I'm trying to install and open my CC apps again, nothing works : It installs the setup file, I open it, the installation starts, then nothing. The installer closes and the setup file disappears, and I can't see any trace of the installed apps on my laptop. I've looked everywhere in my files and on my control panel. I'd really like some help here if possible.