Download & Install

and has never been usedAny ideas on that?

I am trying to download and install Photoshop and Lightroom. Every time I click on the download button a new page is opened with "Sorry, this page is not available Error returned 404"I am also not able to purchase the program as Error 404 pop up when I click on the purchase button.Any suggestions on how to proceed.Thanks in advance!

Edit: Apparently, logging out of the community subdomain logged me out of everything on adobe.com. Problem solved.  I just got a new job. For the past few weeks, I've been using my personal Adobe CC subscription at work, but now my employer has given me a new subscription under their account credentials.I've successfully logged out of my personal account on the CC desktop app and logged in with the corporate credentials, and I can even sign out of the support community and log in with the corporate credentials, but I cannot figure out, for the life of me, how to sign myself out of adobe.com root domain or the creativecloud.adobe.com subdomain (or the fonts.adobe.com subdomain, now that I've checked). I'm using Google chrome. There is literally no link anywhere on the site that says "sign out" or "log out." Certainly nothing in the header or footer, which is where one would expect to find such a thing, but also not under "manage your account." I've deactivated every Adobe

I downloaded illustrator 2 months ago and realized my computer was windows 8 so I couldn't install it. I waited too long before trying to cancel and it said I would be charged $70 to cancel so I kept it and bought a new computer. The new computer now also is not compatible because it has a ARM processor. I called illustrator and explained that I can't use it and the rep told me he would send me a link to tutorials which would allow me to install. I asked him specifically "even though it has an ARM processor?" He said "yes you can download"....the link he sent me just takes me to the general tutorial page and I'm so lost. When im on the page to download illustrator it says "available on this computer✅" but when I click download, the system requirements says it's not available for that processor. Can anyone tell me if this was miscommunication or can I download it?

Bei der Installation erscheint folgender Fehler:  Besteht die Möglichkeit ein neueres Setup zu bekommen oder bleibt nur die Cloud-Lösung?Wir habe ja sehr viel Geld für die Lizenzen bezahlt..... MFGJ.Braun

Hi!I have a valid Photoshop 5.5 subscription. I wanted to reinstall the program on my current computer, but I reached the activation limit. 2 activations have taken place. One is on my previous machine that broke. The other is in principle on this. But I don't understand, because before I deleted the program, I deactivated the product. Maybe someone accessed it and installed it on their machine? Is it possible to deactivate the existing logins through Adobe, so to speak, to reactivate them using the serial number?Thank you in advance!

Hello everyone,My desktop version of Creative Cloud is showing just some apps for installing, not all. I've tried pretty much everything I've found in these forums and other places and no luck.The web version of Creative Cloud shows all of the applications.I really need to utilize Premiere ASAP for work. Any one has any kind of idea for a solution?Thank you very much.

Hello,I have two old perpetual licenses, one for AcrobatPro DC and one for Acrobat Pro X.I tried installing Acrobat Pro DC on my PC and activate it but when I enter the license number it said not valid. Tried with different versions of DC with the same result. How can I verify what's the correct version I need to use with my license number?I also tried registering it on my account and got a message saying it was already used. I used this license in the past and stoped using it when I got a suscription through my work, but now it was cancellled and I would like to have at least an older version of Acrobat. How do I recover my old DC or X licenses? Thanks.

Olá! Adquiri um novo Mac nesta semana e fui tentar baixar a creative cloud mas o erro 206 persiste. Tentei baixar novamente por outro computador que tenho em casa e nele, deu certo. Já tentei praticamente tudo que vi nos fóruns.  Informações:- Meu firewall está desativado.- O computador veio zerado, então, não há antivirus ou outros programas sem ser os nativos.- Já testei em duas redes diferentes (e meu outro computador está na mesma rede, então não é este o problema).- Olhei as configurações de proxys e não há nada configurado.- Minha data e hora estão corretas.- Tanto a rede como o computador são pessoais.- Já rodei o Cleaner da Adobe e ele não apontou nenhum erro (0 entries fixed - e o único arquivo lá era o de hosts).- Já abri manualmente o arquivo Hosts e não havia nada relacionado a Adobe.- Já abri o KeyChain para analisar os certificados (não há nenhum iniciando com o nome "Adobe" e o Global Sign CA está ativado).- Já rodei o Limit Acess Repair Tool.- Abri a past

I have exactly the same problem. This is an endless loop. After trying for more than 10 times, I gave up and re-bought my product using a new credit card, then at the same time I received 2 emails, one said that the order was OK, the other said that the order failed. Sigh.

I have CS5 Extended on a disk and it worked for about a year then the serial code stopped working? whats the fix or is adobe scamming me

Hi Everyone,I am now in the adobe photography bundle but I am thinking of stopping with the payment and switching towards a free membership. I am aware that I will then only have 2gb, but I was wondering what happens to my now-live website (adobe portfolio). Do I get to keep the website live? Will I still be able to access it after I move my account to a free membership?Please help,Murren

Is there still any chance of getting AdobeMUSE to work on the computer? I still have a few pages (intranet) that I maintain and need to do at least one last and therefore final update (termination of the page). I hope it works 😞

I used to use Illustrator and Acrobat Pro DC for work but now I do not need the software no longer. The button that is supposed to appear to cancel subscriptions does not appear. What can I do to cancel it? The suscription is about to renew and I do not want to be charge for something I do not need.Please. someone help me!!!!

Hoping this is an easy one. I have Adobe PSE 2022 on a PC. Bought a new Mac, treated myself to PSE 2024, and successfully downloaded the MAC OS version. [ So at that point I had 2024 on the new MAC and 2022 on the old PC.] Then I wanted to download the PC version of PSE 2024 to my old PC, but the website is only giving me the option to download the MAC OS version; there is no option (link) for download of the PC version when I go to Manage My Account window. I see the past purchases there (2022 & 2024) and a link to download 2024 MAC version (did that), but no link to download the 2024 PC version. I understood that the purchase included rights to download for both platforms for as long as 2024 was supported by Adobe.  Thanks in advance for any suggestions.

Hello, I have the "Education" license (Student and Teacher) for Creative Cloud. I wish to install the desktop verison of the Illustrator App, but this option is not even shown when I log in to the Creative Cloud desktop. Instead, I see "Illustrator (Beta)" with an option to open in a browser. I am not sure why this is, can someone help? Thanks. The same is true for other apps - Photoshop, Acrobat, etc. Are desktop versions not available with "Education" licenses?

I bought Creative Cloud today and downloaded it to my PC. After installation, a website with various icons appears (see attachm.), but I don't know how to start PS or PS Lr - I don't know what to do with this offer at all.? The downloaded Creativ Cloud keeps disappearing from the download folder and I have to install again with the same result. Thanks for the help.

Hola a todos, me manifiesto aquí pese a la GRAN ESTAFA que he recibido de adobe Hable con una tecnica para darme de baja del plan de adobe para estudiantes por fin de el curso y entendí su explicación de que el plan era anual y habia que pagarlo... Me recalcó que en febrero de 2020 terminaba, y ahora resulta que me han acutalizado el plan automaticamente, POR 1 AÑO, cuando ya ni utilizo la aplicación y estaba deseando que terminara el infierno de pagar 20€ al mes por nada... espero encontrar alguna resupuesta  de estos estafadores, sino alemnos que los usuarios sean conocedores del sistema de ladrones que usan! [Edited by moderator]

I have uninstalled it and re installed it. Nothing. I have downloaded a windows derivitive to get me by while I get Acrobat figured out. Thanks in advance

I purchased PS Elements 2024 and downloaded it. Next I needed to activate it. The instruction screen said to enter the serial number however my serial number is a long number but the activation screen only has 6 number slots.  I thought maybe it meant for me to enter the authentication code from the Adobe Account Access app that I installed on my phone ... however, that code does not let me in either.  I'm not sure what to do now. Would someone please help me? The Help area does not address this that I can find.

Hola, tengo un problema al querer instalar cualquier programa de adobe me sale un error 87, que dice que hay otra instalacion en curso pero en realidad no hay. Su ayuda por favor, muchas gracias

I moved to a different country (from Argentina to Canada) and need to change the country in my account. How do I do that? I find no options anywhere to do so in my account, profile or anywhere. Thanks.

Hey, I've just signed back up to the photography plan having been off of it for a couple of years. However I am totally unable to install anything. The creative cloud app opens my browser to sign in, returns to the app which then repeats opening a new browser tab to sign in. It will do this 4 or 5 times and then will say it can't connect to the server. I've turned off my firewall, windows defender and this still doesn't help. I then tried installing Creative Cloud via the windows store which installed but it still doesn't let me sign in. The chatbot Adobe has is also no use at all and just tells me I don't have an active plan. Running Windows 11 if that makes a difference. Overall a terrible user experience.

Is there any possibility to synchronize the settings of the latest versions of Adobe CC (indesign, Photoshop, Illustrator) between 2 PCs in 2024? It worked in the past, but that option has been removed 😕😕

Nach einem Festplatten crash kann ich meine Lizenz von CS5 nicht am PC deaktivieren. Wie kann ich die Software deaktivieren um sie auf meinem neuen Rechner verwenden zu können? Bitte um Hilfe Stefanie