Download & Install

I just bought the full plan for adobe plan and it's says I have to buy it again 

Ich habe mir gerade ein Adobe Foto-Abo gekauft und wollte jetzt die Programme installieren.Allerdings funktioniert die Setup Datei irgendwie nicht, denn wenn ich auf diese doppel Klicke dreht sich das Laderad kurz und danach passiert nichts mehr.Auch im Task-Manager wird die Setup.exe sofort geschlossen, genau so wie die Adobe-Creative-Cloud Applikation, welche gleichzeitig gestartet wird. Ich würde mich freuen, wenn mir jemand weiterhelfen kann. 🙂

Requesting help from tech support is not working. waited for 20ish minutes for a response and they drop the chat in less then 2 minutes. passing around and not any real answers. I understand CS6 is not supported for updates, I am fine with that. I paid for the masters collection and have the serial number. I am however running into an issue where adobe is locking me out of the product I have paid for. 10 years with the product and a few computers through the years(which I do not have access to due to junking them). Only have one activated left apparently. I understand they are not supporting the software, again I am aware. They are however dropped it and forced others to not be able to use the product they paid for. you don't buy shoes and fill in concrete into the holes because you don't want to support it. For something that is not being supported they are still manging the rules used for the product that is not supported. I am fine not having two active at the same time but I should

Hi I am trying to install Acrobat Pro from my creative suite and I get this error (in the attached image). I have restarted the laptop and it did not help. Anyone knows what is the issue? I have not have any problem previously. I purchased the CS5.5 in 2012 and it has always worked on any machine. Not sure what is the issue. Thanks for your help in advance. 

Hello,   I am hoping that someone can help me out. I had a support ticket open ADB-33066919-Y2Y5 regarding my desktop CS6 serial number showing revoked. At this time it now seems impossible to contact a person by phone or even the chat support.  In the email response regarding the ticket it said that my serial number was restored. When I tried the program and entered the serial it still said revoked. The fix did not work. I tried to reply to the email but received a response that the ticket was closed and the email account is not monitored.   I have had this software since 2012 and there never has been a problem until now. Over the years I would install it on a new computer and would recveive the message to deactivate my previous install. I would go to the old pc and deactivate.  No problems. I have always had the software installed on 2 of my personal devices as the licensing agreement states below.   2.1.3 Portable or Home Computer Use. Subject to the restric

Bonjour,je viens de remplacer mon PC (Windows 10) sur lequel etait installés "Photoshop Eléments 2018 & Première Eléments 2018" par un Mac mini sur lequel je voulais réinstaller Photoshop 2018 qui me convient et me suffit. J'ai ajouté à mon mac un lecteur CD pour utiliser mes CD d'installation que j avais achetés en magasin avec une licence perpetuelle. L'icone du CD apparait mais l installation ne se lance pas. Est-ce qu'une personne aurait une solution ? En sachant que je ne veux pas prendre d'abonnement mensuel car mon usage est dans le cadre du loisir et ponctuel.Je vous remercie à l'avance d'une réponse. 

Hi, I recently purchased a Japanese version of Design and Web Premium CS6, I called Adobe and got a set of serial number for an English version. All the programs except for Photoshop were successfully translated into English. How do I get an English version of the Photoshop program?

Hi! I did post this too in the After Effect Discussions area, but this might be a better place. Link to the original post: https://community.adobe.com/t5/after-effects-discussions/uninstalled-after-effects-but-cineware-plugins-are-still-installed-safe-to-delete-and-how/td-p/14451345  Text original post:Hi! A while ago I uninstalled Adobe After Effects as I have no use for it any more and wanted to save some space on my macbook. Now, I found out that the Cineware plugins are still installed on my macbook and I would like to delete those as I have no need to use them. Is it safe to delete those and how should I do so? Can I just drag them into the trash can? Thank you for your help! 

I purchased Ed Edition of PhotoShop Design Standard in 2011. Now I have a new computer and want to install it there. I never registered with Adobe so they have no record of my purchase but I have the purchase email with serial number. Is there a way to transfer Photoshop to my new computer and continue using it?

I have Photoshop CS6 installation CD with serial on a sticker, but i cannot activate Photoshop on new PC. I forgot which email I used for activation (probably one which no longer exists). Is there a way how to reset activation count and deactivate PCs linked to it as they are both scrapped. I need to activate PS on my new machine

I am trying to install my ADobe Creative Suite 5 Master Collection onto a new laptop (MacBookair) i am getting a message telling me that the install needs to be updated. I am not an IT person at all. can anyone hlp me please? 

I workflow plug-in that I want to use is only compatable with versions up to 2022.  Is there anyway I can access this older version?  TIA

So yes, I'm still using Fireworks. My old computer has cs6 installed. Now I'm trying to install on a new computer. I don't have the discs but have gotten it thru creative cloud. 1) accessed products and there is a separate serial number for cs 5 suite2) that actually comes with download links3) that download does not fully install4) still have the old computer with working copy5) I don't see the serial number anywhere6) installed various downloads of cs5 and cs67) pay for creative cloud monthly for years!!!!! My business has used this all along. I have paid for these products since 2006. I want fireworks. I know it works on windows 11 cause it did on mac/parallels.  I understand adobe does not want to support old products but considering the amount of money I have put out since 2006? Seriously folks.  Now what? 

So I've asked Adobe to resend me the verification email about twenty times now. It is not in my spam or bulk or junk email folders. I haven't received the email at all. I'd like a solution to this quickly because I can't use creative cloud or any of the apps without it.

I have CDs on Photoshop CS version 8 (bought 2004).  Will it work on Windows 11?

Hi, I tried to install Permier Elements trial, but I got an error code 195, which said min OS is 10.12,  but I am running 10.15.7.  Can someone help?

I've seen many threads asking about CS6, this is what I am still using and it is still getting updated.                So I thought to share it in case any one wondering about it. 

I’m wondering if my CS6 Master Collection is registered to the HDD or the Mac I’m using it on? The reason I ask is, I was wondering if I physically removed the HDD it’s on and then put the HDD in a different Mac (a desktop rather than my laptop) would it still be all ok and work? Or do I need to go through the deactivation process first?

no me funciona mi apps de creative cloud hola a todos, espero que esten bien y que me puedan ayudar a resolver este problemita.pasa que me cree mi cuenta y comenze con el paquete completo de adobe, pero justo cuando estoy abriendo creative cloud para poder comenzar a utilizar las herramientas de adobe.... pom! sale que solo se queda cargando al final dice que esta teniendo problemas, me manda a reiniciarl el portatil o volver a instalar el sistema de creative cloud desde su pagina wed y nada sirve.si alguien cree que me pueda ayudar me dejan saber, gracias!

i have paid for the programe again and now it wont allow the password to go throug,to authinticate for the final step have  job to do and at this point i dont know how to fix it. this is a new desk top so everthing is new 

Quick question here’s a design I’m working on for my business. I want to know all the circles that I got going around the other circle. How do I evenly spaced them? What tool do I use? 

I'm struggling for the second week with trying to activate it my Adobe CS6 Design & Web Premium license on Windows Vista (I know that's old and unsupported OS, but for some reasons I have to install it on it).It always shows no Internet connection, even though I have TLS 1.2 enabled in Internet options. Offline activation does not work because it is an "upgrade key", I also need to provide a license for the CS5 product, and there is no such option there. The key definitely works because it activates on Windows 11 (but I had to cancel because I need to install it on Vista). So I understand that there is no chance of successful activation in 2024?

Hi! I'm on Mac. I downloaded Photoshop trial installer from Adobe site and tried opening it. It opened up and showed me proxy authentication pop up. I don't require proxy to connect to internet nor I use proxy. I don't use VPN either. I am confused what to fill. I tried not filling anything and it says my username and password don't match. I tried filling it with my Adobe credentials and still the same. Any help? (screenshot attached)

I have been trying to install trial versions of Photoshop and Illustrator for two days now, and I keep getting this proxy authentication screen when the installer starts. But I have no proxy that I am going through. What gives?!?!?!?!