Download & Install

Hi everyone,  I keep getting this 102 error telling me to check my connexion because they cant confirm my subscription. I have a Photo plan and can see it when i'm on the website of Adobe but Creative Cloud and Bridge are not working at all !  Any help ?

I can’t use the applications because it shows error 102. Anti-virus protection on the computer is disabled, the host has checked everything is ok.

I'm trying to install Creative Cloud.

There is no useful fix posted for this continuing problem with Adobe applications for Windows 10 machines.  I have followed all the instructions available for the missing DLL library files but nothing so far has worked.  Fixes from 2016 are useless.  Reinstalling CC (March 2020) does nothing but repeat the errors:  "Missing MSVCP140.ll and VCRUNTIME140.dll.

Installing Photoshop Elements 2021 MSVCP140.dll not foundAndVRCRUNTIME140.dll npt foundMy old version Elements 2018 is now also not working with same problemHope there is a solution ?And a solution to recover 2018 version the data 

Hello, I am trying to change my account's region from Europe to the US, but I can't do it in the way it's explained here: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html#sa_src=web-messaging . It doesn't let me change the country when trying to add new card details.Support specialists say that they can't do it either. It seems weird to me, to be honest, that such a technically advanced company as Adobe can't figure out such a simple thing.  When I contacted Adobe support, they sent a new invoice to my email with the link to payment which lets me actually add USA credit card information, but I am not sure how comfortable I feel adding my card information in this way (not through my actual account). Does anyone know if it's legit?  There is also this email address that appears on the invoice: adobeamericassales@adobe.com . Does anyone know if this is legit email address?Email was sent from this addres

would like help with downloading my subscription.... Every attempt to access my software -- or get help -- is blocked by the utter worthlessness of this website.  Worst ever.  Worst of all the tech sites anywhere, ever 

Does someone hase a solution for the crash?wiped everything with the adobe software wiper, reinstalled everything. Got thourgh al the pluginfolders to delete everything...   Does someone has a solution? (i need it pretty bad...) ------------------------------------- Translated Report (Full Report Below) -------------------------------------   Process:               Adobe Photoshop 2024 [18251] Path:                  /Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/MacOS/Adobe Photoshop 2024 Identifier:            com.adobe.Photoshop Version:               25.4.0 (25.4.0) Code Type:             ARM-64 (Native) Parent Process:        launchd [1] User ID:               501   Date/Time:           &nb

Any everyone can provide the Acrobat Professional 7.0 installer? 

I used to keep Photoshop, Premiere, and Audition CS6 on my hotbar for convenience but I cannot seem to find any way to pin any of the apps to the hotbar. When opening existing projects I can go straight to Photoshop without having to open the Creative Cloud app. It is the mildest of inconveniences, but it would make a world of difference if I could open photoshop with one click after starting up my PC.  

I am rebooting my old macs and had CS6 installed on one 2012 machine and want to move it to another machine (not new) however I began the process of installing without realising the licence key was not the code on the box. I cancelled the unistall by it appears to have removed most of it already. Is there a way to recover this?  I didn't appear to register it on Adobe.com and have no emails or paper trail recording the key.  I am just dabbling so not looking to purchase it when I have the software which I bought to use indefinatly.  Trying to speak to Adobe got me nowhere are the sofeware is unbsupported which I understand. 

I've been having constant problems with my computer for a while now, and some of them are reflected in Adobe applications. When I opened my Adobe applications, I was getting errors like "Adobe Creative Cloud could not be contacted." I downloaded Adobe Creative Cloud again and the problem was solved. However, a few days later, I started experiencing the same problem again, this time I wanted to reinstall it again. When I open Adobe Creative Cloud's Setup, I do not receive any response. There is a rotating circle on the cursor that gives the message "opening.." but nothing opens. I deleted Adobe Creative Cloud files, I deleted OOBE from Local Adobe, and I deleted Adobe Desktop Common. I tried everything related to Properties and ran it as adminstrator. However, the problem was never resolved.

Exit Code: 120 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 6 warnings(s) FATAL: Fatal Error '120' occurred while download FATAL: Error occurred in download of package (Name: AdobeAfterEffects24AllTrial Version: 24.1.0.78). Error code: '120' WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 -------------------------------------------------------------------------------------

I have a personal 2019 Mac desktop with an Intel 3.6 GHz 8-Core Intel Core i9, AMD Radeon RX 580 8GB and 32GB RAM and a work Apple M1Max MacBook Pro with 32GB Ram (and 2TB SSD). In short, the i9 is so much better as a 4K/60 editing workstation with Premiere and After Effects, plus heavy Lightroom Classic use. I am very disappointed with the Apple Silicon machine and am really pleased it was not purchased with my own money. Lightroom Classic is slow, I have to wait for each 6K JPEG to appear, whereas on the Intel Mac everything is instant. I am running CC 2023 apps, all up to date but everything on the M1 is laggy and just sloppy to use.  Not sure why, perhaps if I were an Apple Final Cut and Motion user I'd have a different tale to tell, but I cannot stress how reliable, how stable and how much faster the Intel Mac is.  IMHO, if you have a reliable Intel Mac, don't upgrade to Apple Silicon yet! Has anyone else had similar experience?

I have a new iMac, how can I get my Lightroom 5 on my new iMac? I have my registration number, but I cannot remember the email I used back then. What can I do to reinstall the my LR?

Hi, I cannot access the version of PS cc 2018 on my m MP-Pro (early 2009) running on El Capitan, which is the latest version availble for the processor. I am paying for CC (lightroom and photoshop and bridge),how can i get it back to work?any help greatly appreciated.thanksGoswin

I can't get the Creative Cloud App to install on my Mac (Yosemite).  I can download the DMG file, I click the installer and it prompts me for my administrative password, I type the correct password but then nothing happens. I am getting frustated ...

Tenho pouquíssimo espaço disponível em HD no meu notebook e eu mudei o diretório (c:) do meu Creative Cloud para um SSD (D:), que fucnionou normalmente. Porém vários arquivos ainda estão ocupando espaço no diretório original, e pior, há dois lugares com artquivos da Adobe, "Arquivos de Programas" com 328Mb e "Arquivos de Programas (x86)" com 54,8Mb. Posso deletá-los? Os dois? Como?

Adobe Premiere Pro is currently not in the Microsoft Store. After I paid for the app, and downloaded it from Adobe, my laptop showed an error message that says "The app you're trying to install isn't a Microsoft-verified app" and gave me no open to install other than going to the Microsoft store. When I went to the Microsoft store, they have Photoshop and Acrobat but not Premiere Pro. I'm completely stuck -- does anyone know how is the installation supposed to work for PC users??

Recently bought CS5.5 - the product insert says that a complimentary version of CS4 for the stragglers (like me - using XP Pro/SP3).  Inserted the "Content and Installation Help" disc into my cd drive, and nothing happened!  Nothing showed up on the My Computer display either - wondering if it's a hardware issue (system specs are too far out of date for the installer to launch), or if something is wrong with the software.  Same thing happened when I tried to use each of the three application discs.  Any help would be appreciated!

I recently had to reboot my laptop to its settings for 4 days ago, and ever since then I cannot seem to download CC app at all. I don't even get an error message, the installer just disappears after the Initialising Installer stage. I have tried using the uninstaller tool, but when I try to reinstall the same thing happens. This is very frustrating. I did not expect to have to pay for the CS6 products and to not be able to download the software itself. I pay monthly for this service and the more days I go unable to download the software seems frankly a waste of my money. Your help would be much appreciated. Thank you.

I´m working on someone elses computer, so don´t know full history. Have a Mac laptop running high sierra(10.13.6¨)..  Mac is early 2011 and at moment she can´t afford to upgrade. So after a system re-install to clean out the garbage, done by tech, who installed all software, before I was involved , she started receiving  messages from adobe that unlicensed software was being used and would be deactivated. So she bought a creative cloud all the apps license. The apps seem to be licensed now,(PS,Al, ID) all showing in Creative Cloud. But she  is still receiving the deactivation message and is worried that soon she will be unable to work. After licensing why would she still be receiving these messages?

Cannot get my redemption code to work on programAdobe Photoshop &Premiere Elments 10

Just moved Lightroom over to a new Windows 11 PC.  Loads ok (after installing a needed DLL) but prompted me for the licence code.  Went into my Adobe account, retrieved the code and entered it, only to be told that this is an upgrade code and I would need the original as well.  This, apparently isn't shown on my account.  I have had this software for many, many years and several house moves and the original box has gone the way of many things.  I don't understand why the upgrade code isn't sufficient proof, but any help appreciated