Download & Install

I have purchased the Teacher edition of Creative Cloud from Amazon. I have been sent a product code to enter in order to activate it but it keeps saying that the code is invalid. I have contacted Amazon and they said I need to contact Adobe. I have been through the Adobe support pages and have checked the code is correct and I keep getting the same message about the code being invalid. Any help would be appreciated. Thanks

I'm not sure is this on right place at this forum but for some reason I can't install Creative Cloud at all on my computer.My computer is MacBook Air M1 with newest OS.When I download installer here:https://creativecloud.adobe.com/apps/download/creative-cloud?locale=en But when I click to stat it it doesn't do anything. I can see it on activity monitori but it just stayes there and nothing happens. Sometimes it get "Not responding" and sometimes doesn't.I have tried to run at creativecloud cleaning app but it doesn't do anything and only tells me that there is something to fix on my hosts file but it can't do anything and when I check my hosts file it looks normal.I have rebooted my computer few times and I tried to run cleaning with OnyX too but nothing has changed. I have tried to delete files from cache and library etc. but no change. 

Hello sir If we buy Adobe Creative Cloud Monthly version then whether it will work in windows 10 un genuine OS or not....?         

Esto afecta mi trabajo el cual estoy haciendo inutilmente, que puedo hacer para arreglar esto ya que mi trabajo ya es muy lento y aveces tengo que reiniciar la lap para proseguir igualmente econ photoshopy lightroom , cuando no se activa la aplicación todo se vuelve interminable 

Bonjour,Je viens de faire l'acquisition d'un PC pour la Photographie. Le disque dur principal ( C: ) est un SSD de faible capacité.J'aimerai pouvoir installer Adobe CC, Lightroom et Photoshop sur mon autre disque dur mais malheureusement je n'y arrive pas.J'ai lu plusieurs topic de solutions proposées mais aucune ne fonctionne.Etant donne que ce que je veux installer me prends trop de place, je me retrouve avec un PC qui ne me sert à rien car je ne peux pas l'utiliser.J'espère que vous pourrez me proposer des solutions viables pour pouvoir installer ce que je dois ailleurs que sur C:par avance merci.

Hi, Is there a Offline Installer for Adobe XD Starter Plan? I've downloaded the Online Installer, but my Administrator won't allow us to install it and requested for an Offline Installler. If you know how to get one, please get back to me. Thank you! Lynn

  Good morning,first installation on pc (works) the second on mac is refused,The serial number is read as an invalid number while on my account this same number is assigned to a single machine. Thanks in advance.

请问我的CC中没有PhotoshopBeta版本，如何解决，我已经卸载或者修复CC数次了，但是并没有任何效果，操作系统使用的是WIN10专业版

i paid every month and now lightroom tell my i only have a trial version   [Moderator moved the thread from Account, Payment, & Plan to Download & Install ]

I has Adobe CS6 creative suite standard and i needed to install on my new MacBook Pro M1 MAX, when i insected the CD an "error". Old Adobe CS6 can use in new Mac?

Hello, I have had to install Windows 11 anew to make my computer compatible with the TPM 2.00 standard. Fortunately, all my personal files are stored in a separate drive so I have no problem with loss of data. I have, however, to reinstall all my programs on the system drive. Photoshop Elements is giving me trouble. I installed it afresh into C:\ProgramFiles from my copy of the 2021 installation file in Drive D. There is no entry in Control panel>Programs and features for Photoshop, so no program to remove. I have checked in both drives and deleted any remaining files connected to Photoshop. Yet when I install Photoshop Elements 2021 again I receive the message that a previous copy has been found ! In case my installation file: PhotoshopElements_2021_LS30_win64.exe may have been corrupted, I downloaded the file again from my Adobe Products page. And attempted to install with the new file. No success with the same error message. Control panel shows no program inst

For reasons complex enough that I won't go into them here, I have need to continue using CS6 alongside the newer Creative Cloud applications. This has worked fine up until now, despite it limiting me to Mojave, until in the last month the application manager kept requiring me to log in every time one of the applications was launched – no problem until suddenly I was told that my 'trial' period was up.  The application manager simply loops around prompts (see attached screen image file).I took instruction via email with Adobe to uninstall and re-install both CS6 (in trial mode) completely and the Application Manager, suggesting that I then launch a CS6 application in trial mode and re-enter serial number, assuring me this should work – unfortunately it doesn't, and I still am unable to access the software, and without any options to re-enter serial numbers.Does any one recognise what is going wrong here, and have any solutions?Cheers, Bruce

Hi,  all.I can't install Photoshop v24.6 on my windows laptop, the error code is 183,I have tried countless times referring to Adobe's suggestion,https://helpx.adobe.com/jp/download-install/kb/fix-error-183.html or turning off antivirus software, etc.,But still can't install. Please can someone help me?My error message is as follows:Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 6 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePhotoshop24-Core_x64', version:24.6.0.573 FATAL: Error occurred in install of package (Name: AdobePhotoshop24-Core_x64 Version: 24.6.0.573). Error code: '183' ERROR: CreateProcess failed! Error: 2 WARN: Asset tag '/Package/Assets' is missing from package xml 'C:\adobeTemp\ETR218D.tmp\CCXProcess-LaunchAgent.pimx' WARN: file to touch 'C:\Program Files (x86)\Common Files\Adobe/Vulcan/specifiers' is a directory WAR

When I try to update on my C Drive (with app installed on my D Drive except windows I get errors that I do not have enough disk space to update. I have clean all files remove everythng excepting the OS and Adobe Products. I ahve 5GB of space and that appears to not be enough to run a simplae update. Is there a way to tell CC tp use a different drive  

I'm from Brazil and I going to do a trip to Europe. I have an annual subscription, and I'm going to install some programs on a 2nd machine (macbook).Am I going to have some trouble to use the programs there? Something like a license restriction or something?Thanks in a advance!

Exit Code: 113-------------------------------------- Summary --------------------------------------- 2 fatal error(s), 0 error(s), 0 warnings(s)FATAL: Fatal Error '113' occurred while downloadFATAL: Error occurred in download of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '113'-------------------------------------------------------------------------------------Anyone have a fix?What i did :1. I already reinstalled it once and used cleaner.2. Checked my network using Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications3. Use another Adobe account login.**To Adobe stuff : Please don't comment Creative Cloud Download & Install to me which is useless!! (specially you!! Sheena Kaul​)Thanks.

I'm unable to cancel my plan. I follow the instructions but when i click "Cancel your plan" link, in a new window I put in my email address but it keeps loading (please check attached). I've already tried with differents i.browsers. I

Hello, I try to buy Lightroom Classic, I select my region Greece, I right my postal code and the sit doesnt accept it. Can anyone help me? Tanks!

What happens when you’re on the student discount and graduate in the middle of that 1 year? (eg get student discount in January then graduate that same June) Also saw that the subscription automatically renews itself. What happens when the university email goes away/gets deleted? Will the subscription keep charging me, or will it know to stop? Will there be a way to log in and make it stop if the email has been deleted from the school system?

Hopefully someone can shed some light on this...   I have a retail copy of CS3 master collection, bought some 4 or 5 years ago. It is installed and activated on my main PC, and has also been installed and used on a now-deceased laptop.   I'm building a new laptop now, and have installed the bits of the suite that I need - but I can't activate them. When I try internet activation, I get told that the software has reached it's activation limit. There is no option in the installed copy on my desktop to deactivate, and the previous laptop is dead.   I've just spent 45 completely fruitless minutes on a "help" chat, and gone round in a loop of "your serial number is invalid", "talk to the reseller you purchased from", "your serial number is invalid"...   I apparently have two adobe accounts (business and personal), and can log in to both of them, but the CS3 software doesn't appear in either, and I can't add it. The only thing that does appear is the old copy of elements

I got a refurb MacBook Pro about a month ago & installed High Sierra. Installed Adobe Creative Cloud on Feb 18. Since then, Adobe folders have been magically created in several locations, and they have been multiplying into totally random areas: In a /Users/Shared/xxx/xxx/ folder containing some business documents, there is now an Adobe folder with two subfolders: SLCache and SLStore. The SLCache folder is empty; the SLStore folder has an Adobe01.bmp file. Under /Applications/Adobe Bridge 2018 there is an Adobe folder with 4 subfolders: Adobe PCD, AdobeGCClient, SLCache, & SLStore. Seems normal. But there is an identical folder structure under /Users/donna/Music/iTunes/iTunes Music/Donovan. These files are dated March 8, 2018, so they're a fairly new addition. There is another Adobe folder like #2 under Users/donna/Dropbox. At the root of my internal drive there are three folders: /Adobe (with an AdobeGCClient subfolder), /AdobeGCClient (empty), and /SLStore (with Adobe01.bmp).

When I wanna install CS6 Matster Coll. I'm asked to verify my lisence no., but when doing so I'm met with a statement that the computer is not connected to the internet and all I get access to is a 7 day trial period - why? And how do I get around this silly situation? Does anybody know? Thanks in advance. 🙂 

I got a yearly plan recently (already fully paid for the next 12 months) and it's been fine on all my devices (iPad and macbook air).Today I can't do any editing on my iPad because it says I need to upgrade to premium but it continues to work fine on the macbook.I've signed out of my creative cloud and signed back in, same thing. I only use one account so there's no chance of a mix-up anyway.The adobe apps are all up to date.I'm not sure what to try next to be honest , are there any issues with Adobe servers ?My plan :Creative Cloud All Apps 100GBGet 20+ creative apps including Photoshop, Illustrator, InDesign, Premiere Pro, and Acrobat Pro with 100GB of storage

My Utilities folder in the launchpad is full with those Adobe / Creative Cloud apps (for example Core Sync, Creative Cloud helper, CC Throubleshooter...) I want to know if there is any way I can hide those apps, because this literally messes up my folder.I'm using a 2019 MacBook Air Core i5 1.6 GHz. Thanks.

I am trying to export some old home movies from Premiere Pro onto DVD to be played on a DVD player but I'm not having any luck. The closest I've come is advertisements telling me to download other software that I'd have to pay for. What's the deal Adobe? I have created a selection menu in After Effects and now I want to combine the two, sync them up and burn as a working DVD. How do I do it? These are being done for an older person who isn't computer savvy and only wants them on DVD.