Enterprise & Teams

Hi I have built an app using the developer sdk. I now want to go live but nobody in Sales is getting back to me. I have logged an enquiry on the sales page twice and created a support ticket here last week.  My support ticket has been deleted. Can someone please explain to me how to get ahold of sales?

 I bought my account on a school account; however, my school gives separate licenses for Adobe and doesn't give them for student accounts, so since I bought with my student account, there isn't like an actual admin that controls my account...And I want to get plugins for premier pro and after effects so like how do i remove the restrictions. i tried to change the pimrayr gmail but it didnt really do anything.any way there can be like a change in gmail accounts, even if the price increases like a bit? cuz i cant pay the cnacellation fee i bought the yearly plan

El texto desaparece de una caja, pero vuelve a mostrarse apenas la redimensionás o la tocas. No se perdio. Rendimiento de GPU lo tengo desactivado.  ¿Como lo puedo solucionar?

Hello,We are reaching out on behalf of our company regarding an Adobe subscription.Due to an internal ownership change, the original account administrator is no longer with us and we don’t have access to the Adobe ID/email previously used. We are currently preparing our annual accounting for the 2022–2025 period and need copies of the invoices from these years. We can provide our company details (including VAT ID) and an existing invoice to help identify the account. Could an Adobe specialist please advise on the best way to retrieve the missing invoices or transfer the account ownership to our current administrator? Thank you.

Depsite several uninstalls and reinstalls (always PS first) my photoshop has issues.  My tool icons are not displaying in the toolbar and I can't tranfer to edit from Lightroom to PS.  

I keep having this error meaning i can't update Creative Cloud. I have checked multiple times and I have no other installers running at the same time as this one. I have restarted my pc as well, and also ran the creative cloud as administrator but it still won't work.I am on Windows    

I am assigning an Illustrator license to an existing user,  but when he logs into CC, it still shows he needs to request access. Made sure he is on the right profile, evern switched but still wants him to buy the app, or request access. Have removed and reinstalled both CC as well as Illustrator but no change. Talked to support but they just say to log out then back in for any and all issues which does nothing. Tried both a Mac and a PC running Windows 11 but the results are the same. I even released the license, assigned it to myself and I can't use the app either. I can't seem to get much help from Adobe support other than to log out

I'm having trouble giving 13 users (out of total 87 users of various Adobe Products) access to Premium Generative AI Partner Models (Topaz) in Photoshop. I have Contract Administrator permissions, and those 13 users all have Creative Cloud Pro licenses. The only Settings that show up for me are in these screenshots...what am I missing?

We have an Enterprise adobe account and could (in 2025) login into various OC around the building.  We would need to log out off previous PC s and o it was easy to do.Something has now changed where if we nove to another PC the Premiere app is locked.  We dont now get promted to log out of previous machines.  The fix is to remove users in the admin console and reinvite them.  I have over 30 current users that i would need to so this too.  Is this a bug adobe?  As im the admin for the account i cant remove my account and re add so i now cant login to other PCs which i need to do as part of my job..... Please help.

Hi Support, We cant add users anymore  (error attached)'The organisation who owns this domain does not allow creation Adobe ID accounts with this domain' Note i have both an Federated ID and Adobe ID not sure why?

HiI used the developer api's and built a product using the adobe apis however now that I want to go live I cant because nobody from sales is contacting me back. I have emailed sales thrice and got no response back. I am contacting them through this form. Contact Sales | Adobe Acrobat Services - Adobe Developers Can someone from sales please contact me 

Adobe Admin Console Domain Management We’re excited to announce the release of IdP-initiated login for Adobe Enterprise users. This enhancement adds support for IdP-initiated authentication as an additional SSO flow, alongside the existing SP-initiated login, giving organizations more flexibility and a smoother sign-in experience for their users.   Go to Admin Console   Overview   With IdP-initiated login, users can launch Adobe apps directly from their IdP portal (such as Azure AD, Okta, or Google) with a smoother, one-click experience. This reduces login friction, standardizes enterprise workflows, and improves overall usability. This feature is: Supported for both new and existing SAML directories Available for all SAML identity providers Fully additive and does not impact existing SP-initiated login flows Admins can also optionally configure RelayState to control where users land after signing in, such as Adobe Home, Adobe Express, Experience Cloud Home, Workfront, o

I do not own a tablet, and my computer does not have a tablet linked to it. I did search it up, and the only solutions I was able to find were to download from Chrome, which I have been doing; to restart the device, which I also did; and to check for storage, but I have a TB of storage available. I was able to successfully download Photoshop and Premiere, but Illustrator is just giving me the tablet version which I cannot access. Am I doing something wrong? I did check, the PC version of Illustrator is part of my plan.

Latest version of Adobe Creative Cloud 6.8.1.856 on Windows 11 Enterprise 25H2. And I see Error 191 when attempting to update CC even though it's already updated.   I've dug through ALL of the suggestions posted here, Adobe's article on its 191 error, and more. Brand new Windows 11 deployment, brand new install of CC, and still get this error. Not just on one laptop, but multiple. No amount of troubleshooting resolves it. Seems like a bug that's been popping up since before COVID and each version brings it back in some way. WTF Adobe?

I just assigned a new user to a license on our account and he is not getting the activation email from Adobe, so he cannot use it. Please advise.

Angeblich habe ich laut meiner IT-Abteilung vor etwa einem Monat Zugriff auf Adobe AI angefragt.Da ich ausschließlich PDFs erstelle, sind die Funktionen für mich nicht relevant, weshalb ich das Programm auch nicht haben wollte.Meines Wissens habe ich diese Anfrage nicht gestellt und würde sie daher gerne löschen.Leider finde ich in der Creative-Cloud-Suite weder eine Möglichkeit, das Produkt A) zu bestellen noch B) abzubestellen.Ich suche daher nach einem Vorgehen, wie diese Anfrage gelöscht bzw. rückgängig gemacht werden kann.Kann mir dabei jemand weiterhelfen?

Hallo zusammen! Bisher hatte ich ein persönliches Profil mit einer persönlichen Lizenz für Adobe Creative Cloud. Nun habe ich mir vor ein paar Tagen eine Teams-Lizenz gegönnt, da mittlerweile mehrere Mitglieder meines Unternehmens Lizenzen für die CC bekommen sollen und ich mir dachte, dass die Admin-Konsole da sicherlich hilfreich ist bei der Verwaltung. Ist sie auch. Allerdings habe ich selber nun sowohl die neue Teams-Lizenz als auch noch meine bisherige persönliche Lizenz, die noch bis September gültig ist. Kann ich mein persönliches Profil irgendwie mit meinem geschäftlichen Profil konsolidieren, sodass die noch laufende Lizenz in den Lizenzpool übertragen wird? Beide Lizenzen laufen über die selbe eMail-Adresse.

Hello, I have an Adobe Enterprise account through my job, and I haven't been able to use any of the Generative AI features in Photoshop (25.3.1). According to the admins our accounts should have access to all these features. I've read literally countless numbers of posts on these forums about the same issue, and no one ever seems to have an answer for how to fix this.  This is the message I get when I try to use generative expand or fill  I've already tried troubleshooting the Microsoft Firewall, and that has no effect. I've installed and reinstalled and nothing. All my GPU components are compatible. What eles am I supposed to do???  

I work in a large company and my email adress got changed (the domain, to be precise) by admin. Also, the adobe license tied to the old mal adress was migrated to the new adress. Unfortunately, all my Lightroom cloud photos have not been transferred and are now gone. Is it possible to get them transferred to the new account?  Besides that, i still access my old portfolio account but  i cannot transfer the pages on it to the new account (everytime I try, it tells me to try again, when I click the link in the confirmation mail). Can an admin probably help with that? thanks!

I cannot get past the above screen to log in to our Admin Console using our contract owner's login credentials.  This has been like this for 10 days.  I raised a ticket and was told to contact my Account Manager.  The ticket was then marked as resolved. The account manager was told by someone from Adobe that the issue would be escalated to Global Support but nothing has happened.  I received an email today saying that my licences were expiring because I hadn't renewed them but I can't.How can I get someone to help me with this urgently.     

Hi everyone,   We're excited to announce a new Adobe Community experience is coming this January.   A little bit about the update: The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and is designed so you have a say in the evolution of the Adobe apps you use each day. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. At launch, posts created on or before November 16th will be available immediately. A few weeks later you’ll see posts created between November 17th and launch day. W

Tenho essa conta empresarialç para venda, tenho duas assinaturas anuais de 9mil reais com 50k de creditos e varias outras anuais tambem de 950R$ de 50k de credito, estou pedindo somente 10mil nessa conta, total anual mais de 22mil reais anual, vencimento somente final do ano.entrem em contato comigo pelo numero de whatsapp 61998584588  

Yesterday (Jan. 12th.),  Adobe released Planned update: 25.001.21078Today is Patch Tuesday and I was hoping to get them in MS Configuration Manager (under Third Party Software Updates Catalogs). Unfortunately, they are still not available. I'd appreciate if you could let me know when I can expect to get them.I appreciate your assistance very much!Andre

대상 IP대상 포트규약action13.78.111.199443TCPreset-both13.89.178.27443TCPreset-both13.89.179.10443TCPreset-both130.211.34.183443TCPreset-both142.250.197.138443TCPreset-both142.250.198.170443TCPreset-both142.250.198.202443TCPreset-both157.197.144.151443TCP리셋-둘 다157.197.145.80443TCP리셋-둘 다162.159.140.165443TCP리셋-둘 다172.66.0.163443TCP리셋-둘 다18.139.169.112443TCPreset-both20.189.173.12443TCPreset-both23.32.56.42443TCPreset-both34.233.49.149443TCPreset-both51.104.15.253443TCPreset-both51.105.71.137443TCPreset-both51.11.192.48443TCPreset-both51.132.193.104443TCPreset-both52.6.228.48443TCPreset-both52.73.45.44443TCPreset-both63.140.50.158443TCPreset-both63.140.50.20443TCPreset-both 근무지에서 위 리스트들이 어도비 대역IP로 추측되어지고있는데 방화벽에 막히고있다고 해서정확히 어도비IP들이 맞는지 확인 하고싶어요 .. 해당 부분 확인 할 수 있을까요? 아니면 확인방법안내 부탁드립니다

Hello,I am a legitimate user of Adobe products and I currently hold two active paid subscriptions, purchased under Tienda International SRL.I use Adobe software on multiple devices (laptop and desktop PC), but almost never simultaneously. There are situations where I need to switch quickly between my laptop and my work or home desktop PC, and due to time constraints I am not always able to manually sign out from all devices.The frequent and repeated password reset requests triggered by these situations significantly impact my productivity and my ability to meet tight work deadlines.If this practice continues, I will regretfully be forced to cancel my Adobe subscriptions and consider alternative graphic editing solutions that offer more flexibility for professional use across multiple devices.Please review this situation and let me know what solution can be provided to allow normal usage of the products under reasonable conditions for a professional user.Kind regards,Cristian Frantic Mi