Enterprise & Teams

I am a high school film teacher and when Adobe had the Cloud syncing features, my students were able to share their files into order to seamlessly collaborate on team film projects. I would save proxies of all of the students' video files to my Cloud folder, sahre the foler with the students who were working on the project and it made collaboration so easy.  Adobe has done away with Cloud syncing- and the new file sharing system, Frame.io is NOT available to use for education CC plans.  Essentially, my students have no way to easily share files for their collaborative film projects. They have no fewer than 30 assets between different clips, foley etc. so simply sharing every file makes no sense AND they are often adding to their asset library as they realize they need to reshoot something. Simply zipping the files and sharing the zip is not a viable solution. They need access to an online shared, synced folder (our school network does not have sufficient storage for

I have about 900GB of files in Creative Cloud and while I did sync them to a local drive about a month ago I wanted to be sure before Adobe deletes everything. However when I follow the process to download them as zips. I get the error in the screenshot below. Please help as this is urgent. 

Hello, I have a question in need - is it possible to use my personal licence of Photoshop and Illustrator on my personal laptop for my newly acquired job in a company (if it is a commercial environment)? Laptop and therefore mentioned programs would be used only by me, and I don't even need to connect to the company network/wi-fi etc. (I will use the paid data in my phone as hotspot). Or does it somehow break rules of my personal license? I am a bit confused.

earlier today, for some reason the school account which my school pays for the applications such as Lr,Ps etc... wouldnt let me use Ps and would say"Subscription suspended". what do i do as im a photographer and i rely on applications like these.

A red "Payment issue" alert banner keeps being served up within my Adobe CC console window (see screengrab attached); however there are no issues with either my billing information, plus my monthly subscription payments are up-to-date. How do I stop the red banner being displayed every time I login to my adobe account…?    

Hi all, For the school where I am working for they are using shared computers for the students.Some students are not able to buy a license of adobe so we are working with shared license on computer based. Before adding the applications in sccm I am testing it by installing it manual on a spare laptop. All the Adobe products installs fine with : setup.exe --silent I am able to deploy Adobe CC through SCCM by following this website: Deploy Adobe Creative Cloud using SCCM | ConfigMgr (prajwaldesai.com)When I want to deploy Photoshop in de same way like Adobe CC it is not getting installed.My question is, how can I proper install Photoshop and all the other products through SCCM?I also tried the .msi file, but it fails also. 

bom dia; fui hoje alertado para essa mesma situação; conseguiram resolver? 

When I click on a link for a webfill doc adobe "grabs" the doc and won't let me edit it!!!! 

How do I install Adobe Animate 2024 by itself without the adobe creative cloud desktop app? I know there's a way how to since I've seen a set up file thing for adobe animate. (It's kind of like installing adobe flash cs 4 with the installation folder with the set up exe and the other folders) I'd also like to know if there's a way to do this for other adobe apps. Thank you.

Bonjour, Suite à une mauvaise manipulation des profils de produit dans l'admin console et la perte éventuelle de licences, il serait peut être intéressant d'implémenter une alerte lors de la suppression d'un profil sur lequel la récupération des licences n'a pas été effectuée au préalable. Merci de votre attentionCordialement,

https://helpx.adobe.com/uk/enterprise/kb/network-endpoints.html#non-browser-based-services The minimal allowlist has a typo with *.adobesc.com which is added twice One of them should be *.adobecc.com Wireshark doesn't lie 🙂  

I have an active Adobe Stock account, I received an email telling me that I had changed my email address to another email. I didn't do this, how can I recover my account with my previous address, my payment is active and I can't use the stock because of that. How can I authenticate my account?

I completed a free trial because I needed to sign a PDF.. and was going to cancel afterwards. When I went to check my account, there were no plans or payments so I thought I was fine. Then I find out I was charged anyways. I have checked my account and still there is nothing there so I cannot cancel it even though that is all I want. I tried to contact support but it says to contact my admin but they cannot do anything because nothing is showing up on my account. I just want to cancel and get my money back, I even have the email confimation and invoice and charge but nothing is on my account!! ADOBE GIVE ME MY MONEY BACK THIS IS RIDICULOUS. I even tried to contact support through a seperate account and they cannot help me since it is the other email I have. This is unbelievable. 

We’re sorry that you’re thinking about canceling. If you cancel your Creative Cloud for teams subscription, your products, storage, and services will be downgraded to free Creative Cloud apps and services. Here are the details: REDUCED CLOUD STORAGE Cloud Storage is reduced to 2 GB per user. If users consume more than 2 GB, you must reduce online storage, or risk losing access to your files stored in Creative Cloud. Extended version history is downgraded to standard version history. Adobe continues to store your original Lightroom images for one year after your subscription ends. During this time, you can continue to launch Lightroom to download your original files from Adobe's cloud services. RESTRICTED ACCESS TO APPS AND SERVICES Desktop apps are downgraded and only available in trial mode. Mobile apps—such as Fresco and Aero are downgraded and only available at Starter or Free levels. The ability to integrate with collaboration to

Hello All, We recently implemented automatic assignment rules, and they so far are working well. I am wondering if there has been any consideration to possibly add more filtering to select who is eligible for automatic assignment of the products. One thing that would be helpful would either be by filtering by an AD or cloud group a user is in, or even by what OU they are in within AD. In our case, we have applicants who are just applicants and technically could get an Adobe license if they knew about it without being a student here since our applicants and students have the same email domain. If anyone has any thoughts or can point me in the direction on how to submit a feature request for this specific idea, that would be great. Thanks, Miranda

Hi all,Tech Soup shows "No availability for Creative Cloud: We don't know when or if this item will be back in stock."Any news that I missed? I cannot find anything stating that Adobe has dropped its non-profit Creative Cloud program.Thanks, Tad

Faails at 1& tryed deleting adobe files, cc cleaner....getting stressed!

Hello, Has anybody else found it impossible to cancel? We're shutting down and are trying to cancel all existing plans. However, the entire system is sending us around in circles. We are told to start a chat to open a support case, but any time the word 'cancel' is mentioned the agent just ends the conversation. This has been going on for weeks. I managed to get one agent to stay who told us to just...not pay??? Surely that's not right? Any Adobe customer care people on here who are able to solve this?

Hello; How can we get some information by using Adobe REST API to visualize with Grafana Dashboard. For example we want to get license information and contract information with start date, end date and remaining time.  Thanks. 

Hi - yet another issue with profiles in Adobe! I've got some Adobe Express projects on both of my Personal profile and my Business profile. I'm trying to merge them all to my Business profile, or ideally just trying to access the projects but when I sign out of Adobe Express, everytime I log in it only shows my Personal profile.  I have turned the profile picker 'on' in my account settings, cleared cookies/cache, changed my password, a different browser and still it won't let me access my Business profile! Any ideas? Thank you!

A day ago, I messaged Adobe saying I'd like to cancel my Adobe Acrobat teams account; I just didn't need it anymore. They contacted me over chat and let me know they cancelled it, great!I just got this email today with the subject line: Action Required - Avoid Scattered Adobe Contracts! It goes on to say there are users under my account that are adding other users and that is costing me with no discount. Is this legitimate? It's from  xxxxxxxx@adobe.com[Edited by moderator: Email address has been removed as this a public forum.]    

We need Adobe to change their identity settings in the Administrative Console.  The Max Session Life and Session Idle Time settings are normally set to default as unlimited.  We have set these for our institution and really need Adobe to change this timeframe to be able to increase the number of days for Max Session Life and Session Idle Time -- having options like 30, 60, 90, 120 days would be extremely helpful. 

How can I add more than 1 api to a project and also is there any api which could give us user activity logs ?

Option to enforce a hard limit on the number of entitled users added to a Product Profile beyond the allocated.   For example: In XXX Product Profile, I allocated only 15 licenses to this profile. However, the product admin can add 20 entitled users. How do I restrict them to adding only 15 users and reject or show error when the product admin adds the remaining 5 users. This control is critical to an organization who has to manage multiple product profiles and would not want sub-unit teams to overblow or eat into license pool allocated to other profiles.

Any idea what may cause a setup to exit with Error Code 5?  There is no information on Error Code 5 on the error code page here:Creative Cloud Help | Troubleshoot Creative Cloud apps installation and uninstallation errorsThe log below mentioned something about language...  So I tried explicitly setting the language using --installLanguage="en-US", and that didn't change the result.Thanks...Here is the log.  This is Win7x64. 06/29/16 09:25:36:622 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 2096 | Build Version - 1.9.5.14106/29/16 09:25:36:623 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 2096 | Logging Level verbosity Set  to 406/29/16 09:25:38:484 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 2096 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is installed on the system ...06/29/16 09:25:38:484 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 2096 | Bootstrapper launch loc