Lightroom ecosystem (Cloud-based)

je suis abonné depuis mai 2023.. Lightroom fonctionnait bien, sur mon ordinatuer portable, mais depuis un mois, il est impossible d'ouvrir l'application. Que dois-je faire? (je précise que mes autres applications fonctionnent correctement)Merci pour votre aide

Renewed my subscription, after it failed due to payment issues. Lightroom, still saying that subscription needs to be renewed in the app but not in the pop-up, which says subscription is active. Very annoying because I cannot do anything for like 2 weeks now.

Hi all, I'm using Lr on my Mac, iPad, and iPhone.The Location information are visible on Mac and iPhone. See screenshot from iPhone below. I would expect to see the same infromation also on the iPad. But this isn't the case. I was spending half an mornining chatting with customer support, but no success. The same behavour I can observe on an other iPad Pro (newer / different model)I'm I the only one experiencing that?  Rene  

Hello,I don't have any collection marked as synced on my LRC 14.3.1 on my Mac.I don't have any photo in cloud as showed on attached file on LR 8.3.1 on my Mac and on LR 10.3.1 on my iPhone.But LRC and LR say me there are 3.6 Go used in cloud.There is no files anywhere. See attached files.So I don't understand why and so I don't know how to fix that.Thanks for your help.Gilles

Пропали фотографии, они не успели синхронизироваться на облако, что делать? Фото очень важные их нет ни на каких носителях

I can´t find any modules or menus up in the right corner... As I understand there should be a bar with modules or menues with library, develop, map, book, slideshow, print, web... But I can´t see anyone of these. I would really like to find out how to see these modules. Does anyone know how to do to find them? Thanks in advance.

Hi @ allI installed lightroom 8.3.1. on my PC. Info: I paused the cloud sync. I do not want it to be synced. When I got a new PC I permanently had to switch from the new one back to the old one, because the new man made a lot of problems (not Lightroom related). This just as an info. Here is when the problems started: I'm oin a busy week, when we come back from the race track we check the photos, run them through an app and then do the fine tuning with adobe Lightroom. Last night, the first 100 photos went well through the app. Then I wanted to import the next 100 and it hung up after about 10 (first time ever that this happened. I'm doing this since 2 or 3 years - never had a problem). So I "x"-ed it and wanted to delete the 10 that have already been imported. First problem: it didn't let me delete the imported files. Tried it several times. No delete, no export, nothing. So I restarted the computer: same situation. Then I installed an older version and hoped that everythingg is

I've given up on trying to find where I can change my cloud storage after several attempts. One time an actual operator actually took my billing information to expand my cloud storage. No charge was actually ever made to my account so that was unsessful so only about 50,000 photos soon to be lost and no apparent way to retive or expand my could storage. 

Could you change the zoom in shortcut key from ctrl+= to ctrl++ Because the ctrl+= don't do anything, and I can't change the keymap settings on windows. And I can't set these keymap on xp-pen digital drawing table app.

my lightroom is stuck, and keeps on saying i need to synchonice, and I dont want that at all, and now i cant do my photo's anymore in lightroom. that's not good ! 

Just been on a month long trip to Spain. While there I added my selected images into LR Mobile for editing and they synched up to the cloud, presumably as original RAW files. Now home I’ve synched them with LRClassic and original RAWs are now also stored in the folder I designated on my hard drive along with the edits I did while travelling.  My question now is - can I swap out the original RAWs stored in the cloud for Smart Previews of those files created in LRClassic in order to save space in the cloud? If so, how do I do this? I still want them to be synched but with Smart P reviews residing in the cloud and the originals on my hard drive along with the edits. Or are S Smart Previews only synched and generated if the originals are imported into Classic from the start?

Recently with 10.3.2 I noticed I do not get all my raw files imported, they don't appear in "all photos". But I can see them in the gallery tab with a small LR symbol, I also notice a "duplicates skipped" notification when I'm missing photos.  When I try selecting and manually importing them from the Gallery tab I get the "duplicates skipped" message again. If I force the import with doing an edit from the Gallery tab they get imported.  What is going on, did you mess up the algorithm that's detects duplicates that it falsely flags new original photos that never haven been there before?  I'm paying for this software and need it to work reliable, I can't have it skip random photos that will be lost for me if I don't do manual checks. And I don't need your software if I have to sit down and do manual work.  

after some years using lightroom, I noticed that when I import pictures, Lightroom places them in subfolders, by year. I want to delete the subfiles--they are cluttering up my menu. I DON'T want to delete the pictures in them, just the subfile structure. How do I do that?

When I am using the masking tool and use the brush in Adobe Lightroom on Mobile(Android) the app crashes.

I uploaded a bit more than 1000 images last night, and all of them give error rendering file message which ive never seen before. 

Hello,I've been imporing raw files from my Fuji into LR Mobile  on my Android tablet very easily, but when I try to import from ARW raw files from my Sony camera I just get the message "photo failed to import."Please can you let me know if I am missing something or if LR mobile doesn't support these Sony arw files?Thanks.

If you can't take pictures with Lightroom Mobile, first check if the camera permission of the app on your phone is turned on. If not, you won't be able to take pictures. Then check if the app is updated? If it's an old version, it often causes problems. Also check if there is free space on the phone, if the memory is full, the pictures won't be saved. Sometimes problems can also occur due to cache accumulation, so clear it if necessary. Also, be careful if any other app is using the camera, that is also a cause of trouble. If the problem persists even after doing everything right, then delete the app and reinstall it. If you take care of these small things, Lightroom Mobile will run properly again, there's nothing to worry about.I hope this answer solves your problem. Thank you for asking such a nice question. I am also very happy to help you. If you have any further questions or problems, feel free to let me know and I hope I can help you in the future. Thank you and be well.

Hello I have a small question , I  wanted to try the Lightroom application . I usually use lightroom classic .But when i open the Lightroom app the modification are  not taken in account .Is there a manipulation to do or a setting  to activate ? So it's the same on both ? 

Good afternoon. I have a doubt that I can't solve. When I take a photo with my iPhone device on iOS and edit it in Lightroom mobile, then I export it, it loses the geolocation, that is to say the photo that initially in its meta tags had the geolocation stops having it when I do a "save a copy on my device" of the edited photo. Is there any way to solve this? Thank you very much.

Hi,  I'm having trouble installing a preset. It came as part of a selection, but there is just one that won't load in. When I go to import it says "1 preset imported" but it doesn't appear in the list. Any help would be great! I'm on standard lightroom, on Windows version 8.3.1 and have tried restarting. 

Bonjour Lighroom et Photoshop ne sont pas reconnus par Nvidia RTX 4070 ce qui me genere enormement de problemeComment puis je reparer ce conflitMerci

  The April 2025 MAX London release brings powerful updates to Lightroom on both desktop and mobile—with new ways to work smarter, faster, and more creatively.   Try it in the Desktop App Download the latest version and dive into the new features offered in Adobe Lightroom.  Adobe Lightroom To update Lightroom Desktop to 8.3, click "Update" in the Creative Cloud desktop app next to Lightroom. More detailed instructions for updating.   Lightroom Ecosystem: Adaptive Profiles Adaptive Profiles - fully released: Adaptive Profiles are now fully released—giving your photos a beautifully enhanced, yet natural starting point. These AI-powered profiles intelligently adjust tones and colors, making your edits faster and more impactful. For best results, try them on raw landscape or cityscape images captured in HDR.    Pro tip: Use Adaptive Profiles at the start of your edit for best results!   Lightroom Desktop 8.3: Mask Like a