Hi Mark9975, Please follow the steps below: Uninstall Adobe Creative Cloud application from Control Panel. Step 1 : Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe. Open Adobe folder and delete folders named Adobe Application Manager and OOBE. Step 2: Navigate to C:\Program Files (x86)\Adobe. Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important] Step 3 : Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window. Type in below command and hit 'Enter' key. appdata Then navigate to Local>Adobe. Open Adobe folder and delete folders named AAMUpdater and OOBE. Step 4 : Click on the blow link and download Adobe Application Manager and install the same : http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe Once the installation is completed, double click on Adobe Application Manager launch icon on Desktop. It will start update process and gets updated to Creative Cloud application . Hope that helps! Regards Himanshu Gupta
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