Questions

hi, i use adobe acrobat reader french version release 24.002.20895. A day, i opened a PDF file from a CD  stored in my 😧 drive.Now, each time, i open another PDF, i have this error messag  because i have no CD in my CD-rom drive !The Application never understand there is no CD in it and still display the message anytime i open a local PDF file !how to solve this error ? Best regardssnapshot  of the error : Here the proof of my release :

I have an Adobe account because of purchase of Photoshop and Premier elemnts. I have the latest version of Reader; Windows 10 Pro machine. In particular, cannot download pdf form fillable PDF from USPTO (government). It says i don't have the prpoer software to download files and suggest a reader downlad from Adobe. Re downloading no help.

  Last week PDFs have started openning automatically whenever they were downloaded. I searched far and wide on the internet and found out that for some reason the button "Open PDFs automatically in Reader when they are downloaded in Chrome browser" does not exist for me while it does for other users. Its propably some new update I recieved, while they didn't. Why would this be enabled by default and why don't I have the right to disable it. Who thought it was a good idea to remove this button, but have it enabled.  This problem only appears in Chrome and not every single time I download it. I can't figure out what's the cause of it happening, other than that im using Chrome. I can't be bothered switching Browsers, cuz of this simple problem, I would rather delete Acrobat.  Is anyone aware of a solution? Maybe some kind of script or file to change? You can see a screenshot of my settings below:  

When I open Acrobat Reader DC it displays a popup "Work with PDFs while browsing the web".  I cannot close this popup.  Clicking anywhere on the popup (the well-hidden grey X, the continue button, anything) just results in a "you can't click here" beep from my Mac.  This renders the application totally unusable - all menus selections are disabled.  My only recourse is to force quit the application. I am on the latest MacOS - 11.6, and have uninstalled and reinstalled Acrobat Reader so this should be the latest too - of course I can't see what version it is, because all the menus are disabled. I wouldn't even be trying to use Acrobat, but someone has sent me a PDF portfolio which Preview can't read. This is annoying.  Any help would much appreciated.  Especially from Adobe in the form of not creating un-dismissable popups.

I originall was having an issue where many of the buttons for tools and navigation were invisible. I was able to use Acrobat without issue yesterday but starting today the buttons were there but the icons never loaded. I was able to hover over the icons and see a box surround where the button should be and if I hovered there the tooltip would appear explaining what the button did. Clicking the space also worked so this looked to be a purely visual bug. I ran a repair. No changeRolled back to the classic UI and many of the icons were still missing but now when I try to click on anything I saw a warning saying  "an internal error occurred". For example if I selected 'File' at the top left I would get that error and after selecting Ok the box reappeared. If I selected Ok ~10 times the error box eventually stopped appearing and the File menu would drop down but I was unable to interact with it without it causing the error to reappear. I uninstalled Acrobat, restarted, r

Hi All,I have Adobe Acrobat Reader version 2024.002.20687 and I'm not able anymore to use my digital certificate to sign documents. I have a x509 certificate on a smarcardSmarcard is registered in Adobe ReaderReader see my certificateIssuing CA (Root and Sub) are in the trusted entitiesCRL can be reached.When I try to sign, Application ask to Configure a Digital Identity.I have the digital ID, but I cannot select it as the one to be used for signature. But if I look at the instruction in https://helpx.adobe.com/acrobat/using/digital-ids.html, Under section “Specify the default digital ID” Once I select Usage Options I only see Manage Attributes CertificatesPersonalizeI do not seeUse for Signing etc… Certificate Intended usage:Digital Signature, Encrypt Keys, Encrypt Document, Client Authentication,   Do you know where is the problem? 

I cannot print from Adober Reader DC (version 21-00520060). The printer tries to print from the wrong tray (envelopes vs letter), there is no printing despite pushing paper out until the tray is empty.If I print from Firefox or Outlook, the printing is normal.My printer is a HP Officejet Pro 8600 and the HP diagnostic tools have not found anything wrong.My Windows 10 is up-to-date.Can you help?Thanks.

I'm trying to open and print some pdf files so I can do my year-end accounting work.  There are numerous files that I cannot open with any application.  When I go into Properties > Details  I see that the Attributes Property has a value of ALOM.  The files I can open have a value of AL. Does anyone know what causes this to occur and if I can change it so that I can open the files? I'm using Windows 10.

I run Mac OS Monterey 12.7.5 and am encoutnering a problem when I select 'Fill in form fields' on an open PDF. The following message is displayed: 'Adobe Acrobat wants to use your confidential information stored in "ADOBE.APS" in your keychain. To allow this, enter the "login" keychain password' I have never had the message before. I have tried selecting the keychain and used the associated password, but it doesn't work. I have the option to 'Always Allow'; 'Deny'; or 'Allow'. The application stops responding and I have to select 'Force Quit' to close it. Is someone able to assist me in resolving this issue? Ian

 This is how Chinese is rendered. It wasn't like this in previous versions. Is there a solution for this? Thank you! 

I see lots of complaints on this and there is no solution at all. Showing these panels are very annoying and can't be disabled. No one hear user's feedback and working on this?

pdf files printing just part of page.have everything updated on my mac and hp printer.anyone have a solution?

I cannot find this option "Open PDFs automatically in Reader when they are downloaded in Chrome browser." in the Preference section. It must be a bug in your software. Please fix it as soon as possible, 

I have downloaded the free version of Adobe Acrobat Reader DC and I keep getting pop-up screen asking me to start a 7-day trial of Acrobat DC and when I say quit then the pdf goes away. How do I stop this from happening?

Hello. We're having problems with Adobe. Can't open shared links. "Shared file is not available message: We're still working on getting this shared copy done. Try updating after a few seconds." But we wait for hours and nothing happens.

Hallo, ich verwende seit Jahren den Acrobat Reader und war immer zufrieden.Seit einiger Zeit kommt immer eine Fehlermeldung:Ich habe den Reader schon neu installiert, nichts hilft. Ich weißnicht weiter.Kan jemand helfen?Herzliche Dank und Gruß Hartmut

Hello. I would appreciate it if someone could help with an error message I am getting on Adobe Acrobat Reader DC (version 2021.007.2091). I have to fill in a government form, and I am getting an error message in all date fields: "enter the date in format dd-mmm-yyyy.". I downloaded the form and opened it on Adobe, as recommended. The error does not occur if I select any date in March, regardless of the year, but any other month/year gives me the same error. I have tried to select the date by typing it or using the dropping down,  and I always got the same error. I have uninstalled and installed Adobe again, didn't work. I have tried different browsers to download to form. I have asked several friends to download and try to fill in and it works fine for them. I am using Windows 10 Pro. Thank you!

I have a Mac laptop and have been creating and using PDFs for many years. I normally use Preview to open and read PDFs without any problems. All of a sudden my PDFs are locked and require a password to open. I have tried every password I've ever used on my computer but none of them work. I would like to emphasize that these are MY files, not someone else's, so no one else locked them. I downloaded Adobe Acrobat Reader but it won't open the files either. It's very frustrating.Thanks!

PDF files on my hard disk don't open when I click on them. Instead, I get what is attached and I can't get rid of it.

As mentioned by many users before, I made a detailed list on what is being seen on my side, this is how the installation journey is currently designed besides delivering the Acrobat Reader DC: 1. LandingAdobe’s website provides transportation to deceive user that the installer only provides the installation of Adobe Reader 2. Post Downloadno explicit terms to notify user before installationno any clear options to let user uncheck McAfee installation3. Installationmy installation of the Acrobat Reader was being abandoned due to having Acrobat Pro DC being installed whereas the installer still proceeds to instell McAfeeclicking "Yes" when confirming cancellation does not stop the installation process 4. Post-InstallationMcAfee performs auto scan after installation, meaning unauthorized access to ALL user’s machine files, possibly riding on the permission granted at the beginning of instellation.McAfee change operation system settings without ANY user permission, possi

Hi CommunityI need to disable some features in Adobe Reader app on Mac, eg disable upsell (do not offer users Adobe Pro) , disable sign in/out in Reader  , etc. I tried to follow the below guidance, uploaded com.adobe.Reader.plist to those two locations below, restart the app, but it does not work.  Did any of you have a following challenge, what is a process to disable/enable some options for Mac app, by plist ? I hope you can point me in the right direction.  App version, if that matters: 2023.008.20533Thank you, much appreciated ! Mikolaj (1) /Library/Preferences (2) /Users/<username>/Library/Preferences  guidance: https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Macintosh/index.html------------------------<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict>  <key>Featur

I'm in an environment with mostly 32-bit reader installed and trying to replace it with 64-bit in Intune.   When I set up reader on my personal test devices, it installed with the GUID AC76BA86-1033-FF00-7760-BC15014EA700, labeled as Adobe Acrobat (64-bit) but opens as Adobe Reader inside the app.  I'm installing this using the MSI file extracted from the MUI for 64 bit reader found here: https://get.adobe.com/reader/enterprise/ However, in testing with some other users, I'm getting installation failures. I'm seeing installations with these other users that reference the GUID ac76ba86-1033-1033-7760-bc15014ea700, which an Adobe employee has confirmed as the GUID for Adobe Reader 64 bit in another post: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-64-bit-update-error-1642/td-p/13364386 I also see actual installations of Adobe Acrobat (64-bit) (i.e. not Reader) reference GUID AC76BA86-1033-FFFF-7760-BC15014EA

I’ve downloaded several PDFs from the UniformMarket website, but Adobe Acrobat Reader says they are damaged and cannot be repaired. Are there specific settings or steps I should follow to avoid this issue?

The sidebar is not active, it's just a very annoying marketing ploy that takes up screen real estate.  How do I disable it?thanksBill

I am trying to transfer my signature from Adobe Acrobat Reader DC on my old computer to a new one.I am following instructions described in another post:1.  On the old computer, pull down Edit - Preferences2. In the Categories list, select Signatures3. in Identies & Trusted Certificates, click the MORE button4. a dialog opens and Digital IDs is highlighted. Select the signature in the right side of the dialog and click the EXPORT button at the top5.  a dialog appears.  Choose "Save the data to a file" and click NEXT6.  Select a location for the file.  Select the "Save as type" has 3 choices: *.fdf  *.p7c  *.cer7.  On the new computer navigate to the same screen and click the Add Digital ID button8. a dialog appears.  Select "My existing digital ID from:" and select "A file" and click NEXT9. Click the Browse button.  It only displays *.p12  and  *.pfx  files.  Also it is expecting a password on the file, yet no pas