Questions

I have subscribed to premium level , it was showing as 59 AED on monthly basis , when i paid it the deducted amount from my credit card was 137.98 AED  why this happened and how I can refund my money   Credit Card XXX7973 used for AED137.98 (+2.99% foreign txn fee) on 29/06/2025 14:35:13 at APPLE.COM/BILL,ITUNES.COM-IE.

trackpad isn't working in adobe acrobat. It works on everything else Details:macOS SequoiaAcrobat: 2025.001.20529

El día de hoy, 27 de junio 2025, terminó mi prueba gratuita y ya me hicieron el cargo del plan. Procedí a cancelarlo de inmediato y ya se canceló dicho plan. ¿ Cómo puedo solicitar un reembolso?

I just noticed several documents I had renamed last year & previous year are missing in local (they weren't stored or saved anywhere else).  I didn't accidentally delete them (I would have recalled doing that as it requires a couple of steps to delete documents & each document has to be deleted individually).  I don’t have paid subscription (only free version).  How  could that have happened and how can I find them.

Ich suche nach einer Möglichkeit, dass meine Patient*innen ein von mir Erstelltes Formular auf dem Ipad ausfüllen und unterschreiben können. Sie sollen in den Textfeldern mit der Tastatur ihren Namen etc. eingeben. Dann sollen sie Kästchen anklicken können und zuletzt ihre Unterschrift darunter setzten in ein dasfür vorgesehenes Feld. Das Formular habe ich erstellt, ich finde nur keine Möglichkeit, dieses mit dem Pencil unterschreiben zu lassen. Auch kann ich es nur teilweise bearbeiten, wenn ich es am IPad Öffne. Gibt es dir von mir versuchten Funktionen überhaupt? Danke 🙂

I'm getting an "Out of Memory" popup while making comments on a PDF. The PDF is only 100 pages long and 9.1 MB, so it's clearly not a memory issue. I had only made 70 comments before I started getting the error (I have made upwards of 1,000 with no issues before). In addition to the popup, the screen turns gray. I have no other apps running on my iPad, and every software is up to date. I fear this may have something to do with last week's app crash debacle. Any help is appreciated. Thanks!

Adobe Acrobat is a powerful tool for managing PDF files, but like any software, it can sometimes encounter errors that disrupt your workflow. If you're experiencing issues with Adobe Acrobat, follow this guide to troubleshoot and resolve common errors. This article will cover various error scenarios and provide solutions to help you get back on track.1. Update Adobe AcrobatError: Adobe Acrobat is not functioning correctly or crashing frequently.Solution:Open Adobe Acrobat.Go to Help > Check for Updates.Follow the prompts to download and install any available updates.Restart Adobe Acrobat and check if the issue is resolved.2. Repair Adobe Acrobat InstallationError: Adobe Acrobat is not opening, or you receive error messages related to missing or corrupt files.Solution:Open the Control Panel (Windows) or Applications (macOS).Go to Programs and Features (Windows) or Applications (macOS).Select Adobe Acrobat from the list.Click on Change (Windows) or Right-click and select Show Package

I recently bought the Premium version and it worked last month but now I tried to use it and it says I own the Free version. I'm clearly subscribed since it charged my card and my subscription automatically renewed but it's not allowing me to use it. I tried uninstalling the App, clicking on the trial option (says I'm already a paid subscriber) and nothing is working!! Help!!! 

I can't get into documents says I need password, where do I find it and I need help to print these documents 

Pretty sad that I subscribe to this and it won't work. Says I need to subscribe then I click to buy again and says error already purchased. What's even worse is I've spent over a hour reading posts and discussions and not once did any of you give a helpful reply. I know you know there is a problem. No need to send a screenshot. No I don't need to restore purchase. No I don't need to log out and log back in. No I don't need to restart the phone. Been there done that. Ridiculous. I real answer would be helpful

Alguien me puede ayudar o decirme cómo puedo firmar un contrato del banco electrónicamente hablando???

I  noticed that my adobe acrobat pro has no 'erase a drawing' toolI downloaded this app in samsung galaxy tab s10+.However if i opened the web version of adobe, the eraser tool is there.   why is that so? is that any solution to this?

Hello,I have Adobe pro - how can I extract specific data from multiple pdfs ( with the same format) to excel - so that I can edit etc? thanks 

Good afternoon,I purchased 1 years subscription online Adobe Acrobat Export PDF and downloaded the app. When I opened a PDF file and selected 'edit text and images' I was taken to a page that said 'Start free trial now'. On my Adobe homepage, it displays my plan which includes; PDF services, and Acrobat Export PDF. Below that window a box says 'Included with your account is Adobe Acrobat', so I click on that, which takes me to a page that says 'Hi Hamish Adobe Acrobat Export PDF...', under that window is a box that says 'edit text and images' so I click on that and another window opens up and says 'start free trial'.  Am I missing something here, because my subscription displays that I can edit a PDF file, which is false. I have paid for something and did not receive it. Could someone please help me?

I solved the problem by uploading the original Word file (WPS) to Adobe online Word converter and get back a NEW PDF file, it works. I can read from my mobile phone (Adobe Reader). As a temporary resort, I can also read the file from "Adobe Sign and Fill" app. My friends can read the original PDF file when.ai SENT them via WhatsApp.  

I purchased Adobe acrobat premium for 1year by my iPhone. I can use the same account on my iPad as well but I also want to use it on my PC(windows), I can not log into my Apple account(I log int but it says "free plan"). I think you can use them on both Mac and Windows. If there anything I am doing wrongly? How can i even log into my paid account? Thank you for your support and I am looking forward to hear from you. 

안녕하세요6월7일 6:55 30,800   7:41  46,200  중복 결재  매달 결재로 30,800 결재 되고 46,200 취소 처리 부탁 드립니다.저번달도 중복 결재 되것은  보상 처리가 안되나요?? 조덕영 010 3748 5853

Tentei abrir um documento assinado com a app Adobe acrobat reader mas o mesmo não permitiu a sya visualização apenas a assinatura. Se mandar imprimir ele já é visualizado ., nas se enviar ou compartilhar por email, não se consegue visualizar só imprimindo. Com outras app deixa visualizar e imprimir.  Podem ajudar?

We have a issue where editing MIP (Microsoft Information Protected) PDFs is now possible in mobile devices, iOS. Is there a fix or something in the roadmap to provide this capability?

Why is it my comments don’t sync  when adding comments from my Android phone to my Ipad?. I've deleted the Acrobat Reader app and reinstalled in my Android and it's still the same problem. I have 63 comments on my pdf file on my Ipad Acrobat Reader (free version). They used to sync fine with this pdf that I've been commenting on for months. .

So, the "Open in Acrobat" option that showed up at the bottom of Quick Look suddenly disappeared, u can still find it in sharesheet but that creates a new separate file in acrobat folder, and opening acrobat and then finding the file just feels inconvenient. 

I’m a Premium subscriber, but I just encountered an issue: after sharing one of my cloud-stored PDF to another app, all my previous annotations in this PDF just disappeared when I reopened it in Acrobat. I have tried many times on iPad, still not work.

Hi I want to show my architecture portfolio with my IPad Air using Acrobat Reader Mobile, but some drawings appear wrong. Thin lines are expressed too thick. How can I disable 'Enhance thin line' option? I can do it in desktop app, but I could not find in mobile app.

The app claims that the subscription comes with a seven-day free trial and offers both annual and monthly payment options. However, it turns out that only the annual plan qualifies for the trial. There was no warning about this before payment, which constitutes misleading or deceptive marketing.

Hi, I don't have premium feature access on my PC , it is on available on my mobile phone. Why is this so?