Questions

Ich möchte innerhalb der Frist Testversion kündigen

I'm trying to login in the adobe apps (reader and adobe scan) but i cannot do it beacause of an error that accure before the login page. The error is "Untrusted ssl certificate authority". I have just rooted my phone (galaxy note 3)  and installed android 10. I have no problem if i login from my samsung browser. 

I wanted to try the 7-day free trial, but it said I was not eligible. I don't understand why I wouldn't be eligible for the free trial. Anyone have any answers for me?

I have no issues pulling in an editable PDF. I am able to edit it and completely fill out the form. Once I go to share, email, or print it the form shows up blank in any other format than just viewing from iPad. Please help! This makes the whole program pointless if it cannot be corrected.

I am teaching using PDF's, and when it is English only, I'm able to highlight freely - up, down, circles, etc.  It seems to not limit me to just highlighting a word.  On the pages where there is another language and symbols, the highlighter gets ... weird.  Sometimes, it will let me highlight a whole word, other times, it breaks the word in 1/2 .   If I want to highlight a symbol above or below a word, I have to highlight the letter and then try to remember that the symbol is the issue, not the letter. At one point, a year or so ago, I could highlight at will.  Now it is limiting me, and making my teaching MUCH harder.  (I know I clicked something that caused the issue, but I have NO idea what it was.  I think it was something about a beta version or something of that ilk.)   Any help would be greatly appreciated.  

The past week there has been a change making it difficult to add text to text box with prior text because the text appears with a shadow making it difficult to see and add text. When deleting what appears to be the shadow it actually deletes the entire text when I click outside of the text box. Image attached. When I click outside of the text box appears as it should. VERY DIFFICULT TO ADD TEXT to DOCUMENTS I'VE ADDED TEXT TO PREVIOUSLY. I don't see options for settings on my iPad. 

My Adobe program won't let me connect to Facebook and my pdfs aren't changing much anymore and I'm not happy with my service thus far. I bought a year worth of service and I'm not happy  

Hi, I was wondering if there was a way to contact customer service for some help with the app. I can not find a phone number or email. There is no chat box. This is frustrating. 

Subject: Urgent Request to Cancel Adobe Subscription Without Cancellation Fee Dear Adobe Representative, Hello! I am one of your customers, and my customer ID is: Yong Liu , email is: [P.I removed by moderator] We have been using Adobe's paid services since December 2024. As of today, February 28, 2025, we have paid a monthly fee of CAD $29.37 for three months. I have never signed any annual contract with you. When I first subscribed, the information clearly stated that the service could be canceled at any time. However, when I attempted to cancel the service now, the system is asking for a cancellation fee of CAD $116.96, which is completely unacceptable. This feels like deception! I hereby formally request an unconditional cancellation of this paid service. If you refuse to cancel it unconditionally, I will continue to escalate my complaint and reserve the right to demand compensation for the time and effort wasted due to repeated appeals. I look forward to your prompt response. Tha

I'm sending a compressed file from Google drive to Adobe. My 40 or so notes are in alphabetical order in Google Drive but are organized by note number in Adobe. I have to manually put them in alphabetical order in Adobe before I print.  Is there a way I can batch send the notes and they stay in alphabetical order?

Trying to edit text in a PDF but the app will only allow me to edit part of the 1 page document. When I tap on text in the upper portion of the PDF it only allows crop or delete. No edit text option. Tried every possible way to save and edit the document but it'will not allow me to edit text on the upper half of the PDF no matter what I do. If anyone knows how to fix, greatly appreciated. 

Hi,I'm trying to setup the integration between Adobe Reader on an iOS device and OneDrive. We are using Conditional Access policies within AzureAD and require approved apps to be signed in.I have followed the guide here around configuring an app policy Mobile Acrobat and AppConfig — Acrobat Desktop Mobile App Deployment (adobe.com) and beleive that at the very minimum I would need to configure the option "allowSecureWebViewSignIn" so it uses Safari to sign in. I have configured this and enabled and disabled the MAM option within Adobe on the iOS device but it is still refusing to sign in (being blocked by the CA policy). Is there any way within the Adobe app to confirm which policies are applying to the app when MAM is enabled to confirm this option is applied correctly ?

Hi, please if anyone could help me I I was immediately charged  on my allowance when i was trying to do a free trial and i would like a refund the amount that was taken is like 3 days worth of my allowance so please i need a refund!!

Please i would like to have a refund please 

I have been using acrobat to fill out and sign files I input form my OneDrive. I have not had any issues until not. I can open a file in acrobat from OneDrive,  but if I leave the page on Acrobat, all the information I input in the document deletes. This happens even if I leave the document and go back after only a few seconds. Sometimes I have to pause what I'm doing on one document and work on another; the one I pause on will be completely blank when I open it back up. Even if I stay on the document the whole time and then save it back to my OneDrive, all the information I put down deletes. I usually use this everyday for work, so please let me know if there is a solution as soon as possible.

Schrift überlagert bei Änderungen egal welcher PDF Datei die Bearbeiten möchte 

Dear DL-acrobat-android-support,DL-acrobat-android-support <acrobat-android-support@adobe.com>, As the attached image shows, whenever I share some images, the Adobe Reader PDF App Android tablet version, https://play.google.com/store/apps/details?id=com.adobe.reader It is populated as the attachment shows... How can I fix this annoying issue, and the Acrobat Reader app remains intact when sharing images in Google Drive...?  ### 

Olá, eu cancelei a minha assinatura e hj fui cobrada, quero solicitar o reembolso. 

How do I get my Airturn pedal to turn pages in Adobe Acrobat DC Pro? I've been using it in my ForScore app and it works fine. Why won't it turn pages in Adobe?

Hello, I have an iPhone 13 with iOS 18.1.1, and my free PDF reader app, Acrobat Reader version 25.01.05, has stopped displaying files in single-page mode in full screen, using the entire screen. Now, it keeps the Home icon at the top, which it didn't do before. I updated the app, but the issue persists. What can I do to view files in full screen again?

I need to cancel my subscription. It's says I have a due payment. But I can't find anything on my account. My debit card is blocked due to this 

I wanna cancel my subscription and I had to pay one month and now I did, but now I wanna cancel it. why don't you let me cancel it?????????

Hello, I paid for the premium subscription however my account is still reflecting as 'free user' and I'm unable to edit my docs. 

I am building my post-kidney transplant binder - my new lifeline.  I have found templates, but they are letter size and I need A5.  Can I save the file in A5 so it will print in A5?

Hi there, Can someone please help with how to find the "enable goal object security policy" option on Android phone? I need to view a restricted pdf and have been told I need to disable this. Thanks