Questions

When can I start using the edit on the app?  

I've been tasked with the mission of collecting eletronic signatures (with the Brazilian Governement certificate) of around 60 people, one document is made for each of them.I want them to sign using adobe or sign physically on our tablets we have. But I can't get signing for each one and the certificates to work.When verifying signed documents on https://validar.iti.gov.br/index.html, the only certificate that appears is adobe's certificate, even tho I assigned it on the Adobe Acrobat app for PC.Also for collecting signatures on physically what would be the best aproach?

I am using Adobe Acrobat (premium membership) on my iPad Air 13 inch and can't find the Bookmarks option.  The website says it should be under the "..." in the upper right hand corner but it is not there.  I really need to add bookmarks to some of the long documents I am reviewing and commenting on.  Is that option located somewhere else or do I need to download something?  How do I get that functionality?  

I suddenly do not have access to my computer and need to use iPad Pro to fill out forms and email signature requests.  I've tried support today for 3 hours, no progress.  Please help

Hello, I'm trying to update my email address for Adobe . My current one is my old work email I no longer have access to.  Does someone know how to do that? My documents are getting stuck in my outboz que and not sending. Thanks. 

I pay for yearly premium subscription and yet it rarely works and nobody can seem to help me. Someone checked my screen name. And when I try to restore my purchase it says I'm already subscribed which I know because I pay per year. Why can't I use my tools? Why is it not registering my subscription?  I honestly feel really cheated because what's the point if I can never use it yet they take my money all the time? I have logged in and out. Deleted the app, reinstalled, used the desktop version. Still nothing. What a waste honestly and super frustrating.   

My mobile has small screen. Is there a way to hide the top and bottom menu bars so they only apoear uf requied eg by tapping centre of screen.  Given my very smalk screen, losing space to these menus is frustrating.  Other pdf readers do this.  I know rhwre is a read mide byt this is just single page.

Keep getting banner in Google Play Store about 40% to 70% discount on subscription price but when I open app and check the prices the discount always remains at 32%, this is observed during a period of almost two year.

Hi there, I am using Adobe Acrobat Pro 2020. In the past few months I have noticed an issue when viewing PDFs on my iphone in the email app. Here is a specific example. I will open a PDF on my desktop using Adobe Acrobat Pro 2020. I will use the comment tool and add text callout comments all throughout the PDF. I will save the PDF and then email the PDF to my colleagues. If my colleagues open the PDF on their desktop they can see all of my comments in the correct formatting.  If my colleagues open the PDF through the Acrobat Reader app they will see all of my comments in the correct formatting. If my colleagues open the PDF in the default Apple Mail app (the default one that comes on the iPhone) the text callout comments get reformatted. The arrows from the text callout don't show up. The location of the text callout boxes get moved and reformatted, etc. This didn't use to happen, but it has created a real pain when it comes to marking up PDFs on my desktop and then

Mrb efendim ben eski Google hesabıma erişemiyorun Acrobat hesabım da o Google hesabıma kayıtlı kşışi 

I canceled my subscription in November last year but my still getting charged from two months. I want refund.

Hi! I just downloaded the Adobe Premium and thought that I was eligible for a free trial to try it out. Instead, I was immediately charged for it. I don't want it if I have to pay right now, maybe later. What can I do to get a refund? 

Comment obtenir une quittance de remboursements médicaux, ceux-ci apparaissent sur le sparmphone et je n'arrive pas à les envoyer sur mon PC afin de pouvoir les imprimer pour mon assurance.             J'espère une réponse très facile vu mon âge avancé 

I am noticing an issue with a password protect pdf that I have created on phones using Acrobat on phones.Let me explain.It is a large pdf file.The file size is 15,639 KB when it is not password protected.When I password protect the file, it is 15,681 KB. When it is not password protected, I can view it on my phone without any issues at all.However, when I password protect the file, I can not view the data in the file once I start scrolling down through it towards the end. I can view this same password protected file on my phone with a pdf app other than Acrobat and have not problems at all.This seems to be an issue with Acrobat.What would cause this and how can I get this resolved this so this it will work in the Acrobat app?

Buenas,Estoy presentando inconvientes de visualizacion de archivos PDF en la APP Version 24.4.2.33155 en mi tablet y celular Xiaomi. No se visualizan los titulos, textos, las paginas salen totalmente en blanco. Ya he vaciado cache y tambien desinstalando y volviendo a instalar la APP. El archivo PDF de ejemlo tiene un peso de 52.7 MB Remito capturas APP: PROBANDO CON LE VERSION DE ESCRITORIO NO SE TIENEN INCONVENIENTE DE VISUALIZACION: Version ANDROID: 13 Por favor si se puede verificar, cualquier informacion adicional que requieran me lo hacen saber.Desde ya, muchas gracias. 

Hallo! Seit einigen Monaten stellt Adobe Reader große Dateien, egal auf welchem Android Smartphone, nicht richtig dar (siehe Fotos).Seiten werden leer angezeigt, die Suchfunktion geht trotzdem und wenn ich die Datei schließe und wieder öffne, ist der Inhalt da. Scrolle ich weiter ist er wieder weg. Was kann ich tun, außer den Anbieter wechseln?

Hi,I upgrade it acrobat reader with AI assitant today. It works perfectly on the computer. But since I download the acrobat reader application for Android and I log in to my account, the AI assistant button does not show up and the app says that I have a free plan (which is not true)Could you help to solve the problem? Thanks!Antonio

I created several documents on Canva, and downloaded them as PDF. I find that when I am using my apple pencil to write on these documents on the iPad it skips, or abruptly closes my document. Can anyone tell me what I can do to stop this? 

Tenho uma conta paga, sempre utilizo o aplicativo mais parou de converter arquivos Word para PDF  

Helloi have a suggestion regarding adobe reader. While reading in adobe and simultaneously using stylus/apple pencil, one has to click on highlight/underline tab to chose one from (screenshot attached). Suggestion is that it will be MORE convenient for user If Both hilight and underline options are simultaneously availble on left side drop bar (as in picture). It will be more convenient for user to work. OR you can give option for user to customize the tab options (as per individual's wish)thank you

Signed on for a 7day trial a couple of weeks ago (~Monday 13th June) of Adobe Acrobat Premium (Monthly). Was immediately billed the subscription fee. The LiveChat that I had with Adobe Customer Support let me know that I needed to contact Google for a refund of the subscription fee. I contacted Google however unfortunately, they are not providing a refund, regardless of the screenshot I provided with subtext showing that I wouldn't be charged until the 7day trial period ends. They contacted me before the trial period was meant to end. In response to my review, I was recommend to contact the Adobe Support Community. Please let me know if further information or screenshots are required. Many thanks  

How to delete a document from adobe in the process of getting converted to pdf.

Hello,When I put a pdf text in liquid mode my text ends up with lots of typos. I can only give the text in mp Sincerely 

Dear CommunityI am writing to request the cancellation of my subscription to Adobe Acrobat Reader. It has come to my attention that I have another account that already had subscribed the plan. Therefore I'm requesting for a cancellation.Thank you for your understanding and assistance in resolving this matter promptly.Best regards.

Why do my Facebook JPEGS appear on Adobe account after opening?