Questions

Once adobe introduced AI, USELESS AND WHICH WASTED MY MORE THAN 100 HOURS, I CAN NOT EVEN GET E-SIGNATAURE. It was perfectly working for last 10 years and now this AI is taking me hostage neither it is lett ing me in nor out nor letting me sign in to my account. LET'S BYCOTT THIS FEATURE.

Hi, I consistently run into this issue with placed PSD files in Illustrator that I then export into a PDF. When printed, white boxes appear around the layers within the placed PSD. More details:Grayscale PSDPlaced in IllustratorRecoloured with Pantone swatchesExported at Illustrator Default to PDFPrinted from AcrobatWhite boxes are NOT visible before printing and often not visible in the PDF Any ideas on why this might happen and thoughts on a solution? Someone thought it might have to do with leaving certain layers as 'grayscale' black instead of colouring them a spot or Pantone colour.  

When Using Adobe Document cloud Through SharePoint it works fine. But when we click open in app, it asks to connect to a OneDrive account you type your name in it does SSO and then errors. It has never done this before. I also noticed when you look at the file at the top, itll list the OneDrive account of the user who uploaded the file to the SharePoint Site, even though the file does not exist in OD anymore.

I cannot combine pdf files anymore. It times out and says Not Responding? 

So I just signed an agreement for the company I work at and after I signed it I was trying to read it again and now when I click the link that used ti go to the agreement now it says "this document is already signed" and won't let me take a look at it. I tried logging in to acrobat, I did everything google said I have to and I still can't see the document. Does anyone know if there a way I can see it and download it?

They use an automated computer that doesn't understand sentences or maybe the language.  Very frustrating... and there is not way to speak to a human.

I have a new Acrobat pro license but my "request electronic signatories" is not working. The error message - you can no longer reqeust e-signatures with this user profile assolciated with.. please contact your admin or resubscribe to restore access. My previous license was cancelled and I have now linked a new license. 

I canceled my 7 day free trial and Adobe says I have no paid plans but I was charged $29.99 anyway. How can I get some help to have this charge removed? 

Hello, Acrobar Sign App (v 3.29.90) on iPhone 16 Pro Max (iOS 18.3.2) is not functioning properly. When user is trying to sign document app either closes as soon as signture button is selected, on other occations -  it takes user to signature field, and after document is signed - app closes without user being able to submit the document. User had no issues with older iPhone.Anybody else have similar issue? 

Created a template that was sent to over 100 people on April 6th. Started on April 23rd we started recieveing the forms with extremely small fonts. We are unable to read anything. The template was always the same and this issue occured over night. How could I recover these responses? 

I am using the redaction tool in Acrobat for legal documents. Each time I click on 'apply' the redaction, the tool removes text that was not highlighted for redaction. I have printed docs to PDF before redacting, tried sanitising and not sanitising the documents, before starting redaction and afterwards and I am at a loss! I am applying the redaction tool with pressing ctrl first to accurately highlight and have kept these margins as small as possible to avoid overlap but still large amounts of text are being erased. I have only noticed this half way through my review which is really frustrating! Can anyone suggest a fix please? 

I received this email (see subject line), and I don't know what it means. What have I been paying for? What is the free Adobe? I have been paying monthly for years, and I don't know what I've been paying for!I rarely use Adobe Acrobat, and if I can get it for free that would be beneficial to me. Thank you,Rhonda

How do i access my service.

My team just started using Acrobat in Adobe Document Cloud. It's working great! But now my boss is getting too many emails from Adobe Document Cloud. I guess everytime somebody comments on one of his markups or @ mentions him he's getting an email. How do I change his prefences (and mine) to not receive emails from Adobe Document Cloud? Thanks!

Our company uses SharePoint Online for certain .pdf forms. The issue seems to be intermittent, but when some of our users open a pdf, it will open in SharePoint online, but there is no "Open" button at the top right to "Open in Acrobat". It will work sometimes and then other times the button will not display at all.  We are trying to figure out how this functionality works. Is there something that needs to be enabled to make the "Open" button appear consistantly? We have reviewed the Internet options in Adobe preferences, Web Browser pop up settings, Web browser Adobe extension settings, etc. All settings are enabled to allow for Adobe pdf's, but the "Open" button is still not displaying consistantly. 

There have been other posts wherein community members reported that Adobe unilaterally decided for everyone that instead of sending files as attachments, they would steal our PDF content, upload it to their cloud storage, and then send our trading partners a link instead of just attaching the file to an Outlook email as it has done in the past. Previously, this was resolved with changing Preferences > Email Accounts > (uncheck) Always send files as a link    (which no one ever checked... Adobe changed that setting for you) Later, another Adobe change was in Preferences > Reviewing > Share for review using Adobe's cloud storage   (another thing I suspect almost no one asked for or wanted) Now, the "Send" option at the top right of the UI has changed to "Share" and again uploads my document to Adobe cloud storage, creates an Outlook email, and puts a link to the cloud storage file.  I don't know why Adobe thinks this is okay. 

Good Day I urgently require assistance as I was using Acrobat on my browser (specifically Edge) that I was filling in a pdf and clicked on the "Explore" button accidentally. Now it says "saving changes" for the longest time now. I tried switching my WiFi on and off and duplicated the tab, only to find it did not save ANY of my changes.  Is there anything I can do, as it still "Saving Changes" ? Should I wait it out or abandon all hope and reload the tab.Any assistance (specifically of the practical variety), would be kindly appreciated. Thanks so much and have blessed one..

 I shared screen shot one option is there create artifact i change manually whole pdf anyautomation  code available please dm

I have a client who needs to combine several PDF files.  The individual files display with no problems.  However, when they are combined into a new file, some of the text is replaced with whitespace.  The font in question is Times New Roman.

Today suddently no one in the city can log into there accounts IT included.  I would reach out to support but I cantnot get the information to contact support without logging in. I am the systems administrator and cannot log in. The error is as follows: SAML signature validation failed, make sure you uploaded the metadata with proper certificates.  This has been in place since 2022 nothing changed not sure why we cannot login Thanks for any assistanceDerrick

I reviewed statements downloaded from client email on Friday using acrobat, as i have for 7 years. Now, when I open them, the bank heading and address block still show at the top of p 1, the check images on p 2 still show, but all transactions that were on p 1 are now blank. Earlier today, the transactions showed when the statements were accessed thru Outlook preview. Now, the preview is no longer available in the email. Earlier today, I was able to open the full statemenrts in Adobe reader, but now that also shows a blank transaction section. This is happening on my laptop and my assistant's desktop, so I know this is an Adobe acrobat issue. I tried downloading statements from the same bank using my own online profile and the transaction section was blank. I could see them on the bank website but not once they were saved. Has anyone had this issue?? This was not the case on Friday.Steps taken:1) deleted and reloaded acrobat 3x2) checked for updates3) cleared Safari cache4) t

How can I save with Visible bookmarks on a pdf file

I am downloading a pdf article from Newsela website.  I download the pdf and open it in Acrobat reader DC.  When I convert to a word document, it gives me a download failure.  In the past, I have been able to convert these pdf files from this website many times.  However, it is happening today.  I tried a different pdf file and it is doing the same thing

The original PDF's I'm working with are flat. They'd be this form version https://edocs.dhs.state.mn.us/lfserver/Public/DHS-6532-ENG-dform but as a flat, nonfillable pdf. I need to move the field data to this form that is fillable https://edocs.dhs.state.mn.us/lfserver/Public/DHS-5788A-ENG-dform . The signatures would not need to be transferred. I'd like to do this to minimize the amount of manual input I'd need to do to get it right. What are the best ways for me to go about doing this? I'm comfortable with running javascripts if need be. Thank you for your time in advance!!

I have a PDF with a link that works perfectly—it directs users straight to the calendar session as intended. However, when the PDF is included in an email, the link no longer goes directly to the session. Instead, it triggers a pop-up asking if we want to open the link in a web page. Is there a way to disable this pop-up?