Questions

I don't really want to commit to an annual or monthly plan - I just want to buy a couple of tracks for a project. I get that Adobe want to push everyone onto a rolling subscription, but they *do* sell credit packs - so where can I find a cost per track, in credits?

Hi - is there a way to view your download history?

Bonjour,J'ai l'impression que j'apparais sur une image stock. Quels sont les recours possibles pour la supprimer ? Cordialement, D. L. 

Adobe, please improve the library management system. It's bad!Please make selecting/setting the preferred library easier.Please make it possible to move images from one library to another.Please allow us to save an image to any library, not just the one that's set.

Oh, Adobe ... there are TOO MANY WHITE PEOPLE here. I search for "soul food" people eating and on the TWO pages ... I SEE ALL WHITE OR KOREAN PEOPLE! I see a little blond boy literally drinking white milk and holding a loaf of WHITE BREAD. Two older white people eating YOGURT. A Korean woman feeding food from a pot to a white man.What. In. The. World? I didn't spell it Seoul ... this is ridiculous. This is useless. Also ... what's up with all the Ai? Gross.

Hello, Adobe Stock Asset - #644474598 - I have purchased and tried opening this Asset in both Ps and Ai - the file opens but I'm unable to access - select - the individual scrolls in the JPEG file to then export each scroll individually and use in documents. If anybody can help and advise me how to achieve this I would be most grateful. Thank you.

I activated a trial version to download a video and forgot to deactivate the plan at the end of the month. I need help please, I don't have any money to pay for it.Who can I really contact to handle this problem? I need a real person, not a virtual assistant.please help!

Hi, ich habe ein Probeabo und benötige auch nur diese 6-8 Bilder die ich schon gratis lizenziert habe.Ich benötige zukünftig jedoch keine Bilder mehr und möchte diese Bilder unlimitiert lizenzieren lassen. Kann ich diese Bilder auch nach Ablauf des Abos verwenden?Kann ich diese Standard Lizenz auch erhöhen und so aus dem Abo aussteigen?Ich bitte um Hilfe und Unterstützung.Ich bin Lehrerin und brauche keine weitere Bilder mehr.Liebe Grüsse Michaela

Hi, I am a self-published author. I have a few questions. First regarding the use is standard licensed stock as part of social media posts.Does the 500,000 limitation mean that it can only be used in that many posts, or is it based on the number of views? (For example, can I use an image in one post, and the limitation be in the nmber of times I post said image, or do views go into consideration, such as a TikTok post where it is one video that is viewed many time?)I have issues with understadning this specifically due to the allowance in the licensing terms that states it can be used in on-line ads, and social media but the "print" production is limited.  Second, is for e-book covers.I understand extended licensing is best with print books due to not knowing the exact number of prints that will be created in a run, however, as e-book are electronic and online medias, does the same apply for e-book covers?  Thank you! 

Please help!! Spent 4 days trying to get this to work. I cannot save anything on Stock (No message. Nothing happens) and cannot even see my library.  I get the message "Could not load libraries." When I try go see the library through Creative Cloud I get the message, "unable to load assets".  After reading threads on similar issues, I tried setting up a new library with no success.  Ihave about 100 photos in my libraries and I'm only using 30% of my storage.   Please help as this is really delaying my work.  

Hallo,ich habe ein einzelnes Bild mit erweiterter Lizenz gekauft. Soweit okay.Auf der Rechnung steht nun aber die  Produktnummer (65272924 Adobe on demand). Diese hat mit dem erworbenen Foto auch nichts zu tun. Leider kann ich so einer Lizenz nicht einer bestimmten Rechnung zuordnen. Warum ist das so? Gibt es eine Möglichkeit, dass ich in der jeweiligen Rechnung erkennen kann, für welches konkretes Bild ich die erweiterte Lizenz erworben habe?Vielen Dank!

Hallo. ich haber gerade meine kosntenlose Monatsabo gekündigt. Da habe ich mir die 6 Videos geladen. Was passiert mit diesen Medien? kann man sie weiterhin benutzen? Danke

Hello,I found content on adobe stock videos that seems a bit innapropriate and I was wondering if there is a way to report said content to get it removed. Thank you in advance. 

For 10 assets /month, an extended license costs 21 credits.If have for 720 assets /mo, why does it cost 240 Extended License Credits? I don't understand why there is such a difference.   [moderator cured topics, do only select relevant topics]

Dear Communtiy, how can I change the default library for media? In the settings in a library cih only have the option to delete or rename the library. Many greetings,Artur   [Moderator moved the thread to the correct forum]

Schönen guten Tag, wir haben die offene Frage, wie die Weitergabe bei Bildrechten für Agenturen an Kunden aussieht. Gibt es dazu genauere Informationen?  Welche Lizenz berechtigt die Weitergabe der Bildrechte? Dürfen die Bildrechte dann nur für das vorbestimmte Projekt verwendet werden oder auch für andere Maßnahmen?  Vielen Dank vorab. Viele Grüße!

Hello. I also accidentally downloaded an image #639590634 Please refund and make the unstructions more clear on your website.    [moderator detached from older thread]

I downloaded #587451425 for mockups and the image got approved. I can' t find the image anywhere on adobe images now or it doesn't show up, please advise.   [moderator detached this from older post]

Hello, I would like to cancel my subscription to adobe. I would like to avoid paying early cancellation fee since it is very expensive for me. Is there any way to cancel without paying the additional amount. Please help!

I am from the UK but am apparently using the USA version of Adobe Stock. How do I change this??

I accidently licensed image (576491256). Is there a way to get a credit back? I do not intend to use this image and did not download it. It's really bad that there is no confirmation prompt for licensing image, it's so easy to do and credits are expensive and can't afford to be wasted 😞

ADOBE system randomly deletes money from my account. It straight away debited money. I got the bill and it also says every month we will charge you with that for adibe stock plan when i have not chosen one. This is kinf of an negative waty of looting money. they put up all plans. make you buy some stock images and keeps reccuring plan payment. Also this is designed in such a way no one can sue them.    [thread detached from older problem messages]

I have licensed a short video from Adobe Stock and used it in an Instagram post. Now I want to create an ad from that post. Is that allowed? Thanks!

I bought Adobe Illustrator a month ago and I love it, but I was offered free ten images from Adobe Stock. Since the offer was free, I figured it wouldn't hurt, but I really don't need stock images for my business. I'm not going to be using it. I downloaded one free image a month ago just to play around with it. I didn't realize I would suddenly have a membership plan with Adobe Stock. Nothing against the program but it's not something I need at the moment.

I signed up for the free trial of Adobe Stock offered when I signed up for Adobe Premiere, and found I never used it. When I went to go cancel, the notice said there was an "early cancellation fee" for $135. This is so predatory I can't even believe it. I'm trying to find a number to call to talk to a human person about this but haven't found anything. Until I can get in touch with someone I'll be taking to social media and also letting my network of editor friends and students know NOT to use Adobe services.