Questions

I have been utilizing the free adobe stock library, with downloads, and building libraries for the last two years. Suddenly I have been receiving alerts that I have reached my daily limit after down loading up to three assets or trying to save to library. I have not had this issue before. Downloading and using the free stock assets has been vital to starting my small business and was one of the benefits to having an adobe account alongside my creative cloud access. Is this something new or has something changed in my account?

Our office manager wants to use an Adobe Stock image to decorate a wall in our office. What image licence do I have to use (standard or extended).  Thanks

I am also having this problem, and the answer suggesting it's in the Downloads folder is incorrect.  It did not download to my downloads folder.  I'm surprised there are no useful answers here. 

I have DAT files showing up in my Adobe stock licensed folder? They download that requires them?

Hello.  I wrote a children's book and used licensed  Adobe Stock photos for the cover and throughout the inside of the book as well. This will be used as a Kindle eBook if I can find someone to format and convert the eBook so I can finally publish it. I have an Adobe Enterprise student account where I can use an unlimited amount of licensed stock photos. 1. My question is do I have to have an extended license to use the pictures for the cover and inside of the book, on each of the 19 pages? 2. Or, can I publish it with the membership I currently have? 3. Do I have to credit Adobe for each photo? 4. Or, can I use a blanket credit in an acknowledgment? I have altered the images - color, sharpness, and size. The pictures are used to help tell the story. Thank you. Melissa 

Hello, My question is for an Adobe representative legally allowed to answer licensing questions.I'm trying to clarify the terms of use for a standard license for an asset. From the additional terms pdf updated June of 2017, a standard license asset can be used for the following:https://stock.adobe.com/license-terms(2) digital productions such as websites, mobile advertising, mobile applications, e-cards, e-publications (e-books, e-magazines, blogs, etc.)However, the terms as per the website state that an asset under standard license cannot be used prominently in merchandise or products for resale.I want to clarify that under a standard license, an adobe stock image can be used to illustrate a book cover, chapter headings and for other illustrative purposes within the book (i.e. anatomical images that go alongside descriptive text) so long as the sales of the ebook do not exceed 500,000 copies.Is this correct?TIA

Hallo! Ich kaufe Bilder bei Adobe Stock und verwende diese für ine Verbandszeitschrift und auch für Social Media. Muss ich bei Facebook Postings Quellenangaben machen, wenn die Bilder auch gleichzeitig in der Zeitschrift der Organisation verwendet wurden?

Hello, As a company we are using Adobe Creative Cloud for teams.We bought some picutres that we are using on our company's website.However, as the comapny, we are the owner another website (completly different to the one mentioned above).May we use the already bought (and used on our company's website) photos also at our second webside ? As a company we own this two websites however the websides differ (different adresses and contenst).I would appreacicate your help.

hi, does this apply to adobe stocks? For example i use a stock image, edit it and sell on a product like a mug. with education license

Hi!I've used adobe stock before within our edcuational license but as of late i cannot open it.It says that adobe stock is not available in your account.Also cant seem to figure out what is part of our license and what not..We have the following licenses available; Is someone able to help me? Thanks in advance!

Hello everyone! How to register in Adobe Stock from Russia? What are the options? [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Hello everyone! How to register in Adobe Stock from Russia? What are the options? [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

HiI discovered this week that two other departments within our company have been using our stock credits. I only noticed because on Monday one department used up 10 credits- a month's supply in one day.  I checked the license history and see that starting this summer (about 4 months into our subscription) people from 2 other departments started accessing our credits.  I can also see anyone from the company who has downloaded free assets and free with Adobe Express assets on the report. Our admin confirmed that only my co-worker and myself have the Stock subscription (and we share it - 20 credits per month).   I am not the plan administrator so I can't reach out to Adobe directly - just reaching out here to see if anyone knows how we can silo our subscription so that only the two of us have access to our credits.  If it was one or two here or there it wouldn't matter but a month's supply in one day  with our department footing the bill is too much

Hi, I would like to license a video from Adobe Stock and use it in a documentary film intended for tv broadcasts and cinema distriution. Does the license Plus allow me to use the video in the film this way?

Hallo, Ich möchte für Deko Objekte für eine Veranstaltung Elemente und diese mit einem Druck bespannen und bin mir nicht sicher, welche Lizenz für die Bilddateien dafür ausreichend ist. Ich müsste die jeweiligen Bilddateien zuschneiden, teile davon verwenden, da das ganze sehr abstrakt werden soll. Ich habe zwei Bilder im Auge, die beide eine 'Erweiterte' Lizenz zum Kauf anbieten und dachte mir das würde reichen, bin mir jedoch nicht sicher, was der Zusatz im Info Feld 'Ausnahme sind Inhalte, die nur zur Redaktionellen Nutzung bestimmt sind ' genau zu bedeuten hat....siehe Screenshot unten.  Vielleicht kann mir jemand hier weiterhelfen. Liebe Grüße   

Hi, Can anyone please let me know how to download IPTC cultural heritage scripts to import and export metadata from images?

Hi, my company would like to buy 2 pictures to use in a SPOT TV. Do we need a specific licence?

I payed for Adobe Creative Cloud and Adobe Stock on September 23rd, but I realized I wouldn't used it that much, so I canceled both plans on October 10th, and the mail they sent me said that both plans ended on October 10th and that I would get a reimbursement on the following 5 days.Today is October 14th and still nothing. I'm kind of worried. 

I am being charged for stock. I litterally dont know what it is or what it does. All I want is to be able to organize and edit my PDFs. Can i get a refund for the app I didnt use, My wife would say adobe came out and I was under the impression adobe DC was $30 a month. Please help

I believe there's a bug with the 3d models offered by Adobe Stock. When I try to open them in Blender, they look like the normals are reversed. But when trying to reverse them or recalculate them, it won't help. Is this a clear message that these models are not welcome to be opened in Blender? Or is there a trick to this? Thanks in advance!

A couple years ago, I comped out an Adobe Stock photo and thus have the original image and number. When I search for that photo now, it's coming up with an error, saying it's not available.Is there a way to still access/purchase this image?  Old number was 422007451, and it was a chair by a window with curtains billowing. Thank you for your help! 

Learning how to use the new Mock Up Beta feature. Do we have to pay for the mock up images on stock separataley? it always takes me to download and do a trial for 30 days but I have my subscription. Is that included on an subscription? thanks for the help 🙂

Dear Adobe Stock Team,                I'm a user of Adobe Stock, and I'd like to know if it's permissible to use licensed stock images from Adobe Stock in my Google Ads campaigns. Could you please provide guidance on this matter?  

  When I am licensing a stock image there is an option to open libraries. When I set it to "display all" only some of the images appear. Why not all?

Good Day,We have been trying for over a month to contact our representative only to find out (after contacting multiple times) that our contact was no longer our representative. We are in dire straits because, despite having paid our invoices, our apps have been removed and we are losing productivity everyday!  Our team has tried calling, emailing, using the chat to get the support we require with no result and we are extremly dissapointed by the customer service provided by Adobe.  Vandan our old representative who is apparently still in organization but ignoring our emails and it seems that we now have Afrooz who is not contacting us back despite reaching out multiple times.  I need help finding a way to escalate our bad customer service and also to get the issues rectified as soon as possible. We are currently paying for services we do not have access to because it has been apparently removed and we do not know why.  Help please.  SM