Questions

Hello,I'am using the AdobeStock API to buy licence of an picture and then try to download to my server.After having bought the licence I can get the link to download the file :Exemple : https://stock.adobe.com/Rest/Libraries/Download/60686279/1But when I try to dowload it I have this error message :{"error":"Cannot find a download for this file and license on this entitlement","code":"201","case":"404a23f05c855599ad50c62294f0598b"} Here is my PHP code to get the file :$myServerFilePath='toto/tata/'; file_put_contents($myServerFilePath,https://stock.adobe.com/Rest/Libraries/Download/60686279/1))) {How can I do to avoid this error ? I tried to send a parameter tooken=... but it does'nt work...Please need help !  Thnks a lot.Vincent.

@kajolbhola, Kajol Bhola helped me a lot with my concerns to Adobe stock service. They helped me come to a resoluton after an informative conversation. If anyone has concerns with their membership, I highly suggest contacting a service desk agent because it was very helpful. It shows how motivated adobe workers are to improve in their field, best of luck!

I Accidentally licensed FILE #:  387197733 while scrolling through my phone. (Touchscreen, mistaken click) is there any way you unlicense this and get my credit back? Never used or downloaded it since it wasn't what I wanted.

Hallo, ich habe 2016 Fotos mit Lizenz bei Fotolia gekauft. Ich habe das Fotolia Konto nicht zu Adobe migriert. Wie kann ich auf die alten Lizenzen zugreifen?

It's been almost a month and my products are still under review. Help.   https://contributor.stock.adobe.com/tr/portfolio

My stock subscription was basically forced onto my Acrobat one and your website is making it obviously difficult to cancel it.It even wants me to pay half of a yearly fee for a service I didn't need in the first place.I saw you solved the problem in the past, I would just like for you to erase the useless service for me so that I can keep using the others and I'm not forced to erase all the subscriptions at once.

Ist es möglich eine Aufnahme zurück zu geben, die man fälschlicheweise heruntergeladen hat? Ich habe versehentlich die falsche Aufnahme gekauft/lizenziert und wollte fragen, ob man diese zurück geben kann? ID #225195069   Danke vorab

How do I purchase an adobe stock music asset on behalf of a client and transfer the license to my client when they don't hold an adobe account?

Hallo zusammen, ich möchte meinen Teilnehmern ein Handout nach dem Kurs überreichen. Das Cover soll ein Bild von Adobe Stock sein. 500.000 werde ich in keinem Fall überschreiten. ich komme mit der Standard Lizenz und Unternehmens-Lizenz nicht zurecht. 

Dear community, I have recently gotten into book cover designing. All cover designs are built using Adobe Stock images, which are paid for and licensed. It was my understanding that all royalty free assets sold by Adobe Stock are copyright protected?! I have subsequently been told that AI generated imagery cannot by copyright protected? Even if said assets are purchased from Adobe. Please help!       

I was searching for "youth law" and came across a number of disturbing videos and images of young boys wearing very little clothing (or none) and in many they are acting or placed into in suggestive poses or inappropriate actions. I could not see a method to report them. Why would anything like this be allowed on the site? It is stomach-churning. These are just some examples but there are many: https://stock.adobe.com/ca/search/video?k=boy&asset_id=289511543https://stock.adobe.com/ca/search/video?k=boy&asset_id=118906703https://stock.adobe.com/ca/search/video?k=boy&asset_id=95320224 https://stock.adobe.com/ca/search/video?k=boy&asset_id=537972496 https://stock.adobe.com/ca/search/video?k=boy&asset_id=298665568 https://stock.adobe.com/ca/search/video?k=boy&asset_id=373244610 https://stock.adobe.com/ca/search/video?k=boy&asset_id=115578231 https://stock.adobe.com/ca/search/video?k=boy&asset_id=424403239 

Hallo,für die Beschriftung unseres Firmenfahrzeugs möchten wir gerne ein Bild von Stock Adobe benutzen. Welche ist die richtige Lizens?Danke 

Hallo.Wie kann ich im Adobe Stock Account mehrere Vorschaubilder gleichzeitig herunterladen?Ich habe für einen Kunden viele Vorschaubilder in einer Bibliothek und möchte nicht jedes Bild einzeln herunterladen, weil das unglaublich viel Zeit kostet.

User "AlexaSokol83" is uploading generative AI assets and not tagging all of them properly. Some examples:5780833729572594551581521773

There's no reason you can't open an Illustrator (.ai or .eps) in Photoshop. It will rasterize but it will open.I just had this problem with 2 vector files. The canvas is blank when opened in Illustrator or anywhere else. There's something else going on here.

I just renewed my subscription and I downloaded an audio for my project but I can't find its license. and my subscription plan is also not showing   [moderator cured HTML formatting error]

On August 29, we had 8 credits, on August 30, our subscription should be renewed and we should receive 40 new credits (we received the invoice on August 30). But that didn't happen? What happened?

Stock IA is killing adobe stock Just two examples: https://stock.adobe.com/es/search/images?filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D=0&filters%5Bcontent_type%3Atemplate%5D=0&filters%5Bcontent_type%3A3d%5D=0&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Bcontent_type%3Aimage%5D=1&filters%5Btransparent%5D=1&filters%5Bisolated%5D=1&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&k=&order=relevance&price%5B%24%5D=1&safe_search=1&limit=100&search_page=8&search_type=pagination&get_facets=0&serie_id=577909089 https://stock.adobe.com/es/search/images?filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D=0&filters%5Bcontent_type%3Atemplate%5D=0&filters%5

As it seems, I'm having the same issue as hundred of other users. I was unable to cancel my Adobe Stock account as there is simply no button for cancelling. I had the free trial, deemed it not worthy to continue, and don't want it anymore.Please cancel my account - thanks very much.Alaina

I was told by support that there is no way to save templates to your library without licensing the image first?!  For images you can create multiple libraries then license the item later.  This makes it impossible to build up a collection of ideas and review them later.  Any help?  

Hi, I am looking to download Adobe Free Stock Images to use on my website. This website is for a hospitality business, and marketing purposes. Website will not be used for selling any goods directly, but more to market the restaurant. Is free stock really free and can be used for this purpose? Any guidance and clarification in this regard will be greatly appreciated. Thanks. 

I needed to gather a number of images quickly, I specifically filtered OUT AI generated images, close inspection of the images I downloaded and half of them are ai generated, how do I get a credit refund?

Please help me to change my payment address

How is there now way to cancel or deete a stock image licesned image that is downloaded accedentally?   RE:  File # 237136329 Any help appreciated.  thank you.

Assets #606292131 and #606292130 (bird in cage) should be .ai vector files but are not. How do I receive x2 credits as the files are unusable. They are very prror quality.