Questions

I tried using Adobe for something but realized that I didn't need it. I was late to cancel my subscription and had to pay the cancelation fee. It is possible to get a refund for this fee?

Bonjour,Je me fais retirer 30 euros par mois sans un utiliser un service. Je souhaite l'annuler et même la précédure indiquée par Edobe n'est pas visible sur mon compte.Je trouve cela très abusif et clairement cela ne défend pas les créatifs qui essayent de vivre de leur métier.J'ai lu que plusieurs personnes ont rencontré ce problème. Comment vous êtes vous sortis car les discussions sur le sujet ont été vérrouillés bien évidemment..Merci de votre aide

Hi, ich habe aus Versehen ein falsches Bild gekauft, das dem benötigten sehr ähnlich sah. Kann man den Kauf wieder rückgängig machen? Es handelt sich um dieses hier: 1518971032

How to use Adobe Stock API? How can I apply? I need my website very soon.

I would like to know why i need to pay 149 dollars in order to cancel a plan that I chose to pay on a month by month basis. I dont understand how an early cancellation fee would apply to a month by month plan and not an annual basis. Ive downloaded probably 5 images and dont wish to use this service anymore. I certaintly do not plan on paying 150 dollars on top of the 60 that ive been charged for 2 months for 5 images. I feel like this way of charging people this much money just to cancel a subscription is a scam and entrapment. 

Não consigo abrir os arquivos de logotipos baixados do A. Stock. Meu programa é o Inkscape (svg), mesmo baixando em outro formato

Guten Tag zusammen 🙂 ich würde gerne mit einem Fotografen in Kontakt treten, dessen Foto nur für redaktionelle Nutzung zum Download bereit steht. Kann mir jemand sagen, wie das möglich ist? Bisher habe ich leider keine Kontaktmöglichkeit findne können – weder direkt noch über Adobe.  Danke und viele Grüße

I just don't understand it.  We pay a ton of money EVERY month to have the Adobe Creative Cloud but we have to pay extra for Adobe Stock.  This just doesn't make sense to me at all. Randy

Bonjour, peut-on acheter un vector pour l'utiliser comme logo? Je ne trouve pas l'option, 

Does anyone know how to stop adobestock from syncing the pics i download to my library? Everytime i download a photo, it appears in the Library with my other teammates. Annoys everyone as that Library gets clogged with stuff. I have to manually delete. Thanks!

Müssen in einem Newsletter bei Bilder mit Standardlizenz der Urheber genannt werden?

We use images from Adobe Stock while developing our content. However, when we attempt to complete the image attribution table at a later stage (typically after the video production stage), we sometimes find that certain images are no longer available on Adobe Stock. How should we handle this situation?

Hi,I have noticed that I have been charged for an Adobe Stock subscription, even though I did not purchase or sign up for any such membership. I would like to request clarification on this matter and kindly ask to review the charges applied to my account. but somehow I don't see any way to ask support for?? If I want to cancel the membership I have to pay a whole year in once!!

Hello,I've found videos I'd like to buy on stock.adobe.com but unfortunately I only kept the v.ftcdn.net urls and I can't find them again.Ex: https://v.ftcdn.net/03/39/08/29/700_F_339082950_6mDkNVltqXOFj5o4UdJf6j3QlKmDLhxI_ST.mp4Could you help me?Thanks you.Regards,Aline

Liebe Community, liebes Adobe-Team, wir wissen bereits, dass wir über die Lizenzübersicht alle von uns erworbenen Bilder (über 3.600, zum Teil auch von Fotolia) finden können und bei Bedarf einen  gesonderten Lizenznachweis über den Kundenservice anfordern können. Trotzdem würden wir gerne die Lizenzübersicht bei uns archivieren, um ggf. auch in ferner Zukunft stets zuverlässig darauf zugreifen zu können. Gibt es die Möglichkeit, die komplette Lizenzübersicht in vereinfachter Form herunterzuladen (bspw. als Excel-Datei) bzw. sie sich vom Kundenservice zusenden zu lassen? Vielen Dank für die Hilfe und herzliche Grüße,Barbara

I'm working on a movie that will be shown on Netflix, TV and in cinemas. Can I use music from Adobe Stock? If so, under what type of license?

Adobe, seriously, I'm getting so frustrated. I depend on Adobe Stock for work, and I'm fine with good-quality AI images. But there are more and more images flooding in now with ridiculous AI errors. Seriously ridiculous. You need to do a much better job managing your creators. Have some standards, for heaven's sake. We all know AI spits out a lot of ridiculous images compared to the truly usable ones, but it's each creator's job to use a critical eye and either fix or discard those images.  Would you like to tell me how this dog uses this dog house with that TINY opening? Not to mention that so many of the cat/dog images have weird issues with their snouts (weird shapes, missing/wonky teeth, etc.). And don't bother telling me that the target audience for this ad campaign (for a SHELTER) won't notice. They love dogs/animals, and they will notice.  And there's no option to report those images either.  I'm getting close to taking my monthly subscrip

Hi, We've moved our company headquarters. Where can I change my details so that the new address were on invoices?

Why do I get an advert or nag screen to upgrade my plan (for videos I don't need or want) Every. Single. Time. I. Downlaod. A. Thumbnail¡? It's absolutely infuriating. Adobe have ZERO respect for us as clients - they see us as cash generation bots to be abused and squeezed for more cash at every little tiny opportunity. To the point of making their already overpriced and buggy services close to unusable. How can I ensure someone at Adobe learns of my displeasure and annoyance at this? Their "help" system is s a master class in Dark UI/UX. Actually finding help or someone to complain to results in a loop of links and promises that lead nowhere and acheives nothing but frustration and anger. Mr Angry, SE England.  

> "Merhaba, 7 günlük deneme için kayıt oldum. Ücret alınacağını fark etmedim ve sadece 1 defa kullandım. Kartımda bakiye yok. Planı iptal etmek ve borç çıkmamasını rica ediyorum."

Hola a Todos Me ayudarian a identificar con cual programa de la suite de Adobe hicieron esta magnifica imagen, gracias  

I pay almost $70.00 a month for access to these apps. Why is it that Adobe Stock is not offered with at least 1-3 assets with my current plan? This is just pure greed plain and simple. They did this a while back with Typekit, when you could only have a limited number of activated fonts. If this is the case I'd rather go back to purchasing the software out right. Adobe, do better.

Hi, I want to print the image on my products and resale but I am confused about the Extended License Plan cost.The 1 st screenshot show the price is RM140.98/ month or RM1691.76/ annual (From all plans and pricing page).The 2 nd screenshot show RM356, so this is per image cost or extended license plan? (image from Adobe Stock)Another question is how many images I can download daily with the extended license plan? more that 100 images or .........Thank you. 

I tried to used adobe Indesign on the 12th May, 2025, but I find out that my system is not compatiable with the software. I immediately cancel my subscription about the app. Not knowning much about the cancellation process. A mail was sent to me on that same 12th of May, 2025, confirming my cancellation. To my greatest subsprise was charge today for a service I did not use. Please kindly help me refund my money. How will Adobe still change me when a cancellation mail as being sent to me confirming the cancellation process. I have attached the screen of the may sent to me on the 12th May, 2025

Hello,I'm writing to request a refund of amounts deducted from my account on June 16th & July 2nd. I cancelled the free version on June 8th, but a deduction still came through on the above dates. Your prompt response will be appreciated. ThanksChinwe.