Questions

How I can Make a copy of the signed document (via Adobe Sign) without signtures? When I copy such document now I got a document with signatures and I cant edit and comment it

I've used the basic Power Automate flow to save a copy of a signed document to either a Sharepoint location or a OneDrive location.  Connecting and setting up was easy.  Once the document is approved, it creates a file in the location.  However, the file cannot be previewed or opened at all. When I try to open the file from Sharpoint or OneDrive inAdobe Pro, I get this message: "Adobe Acrobat could not open FILENAME because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). To create an Adobe PDF document, go to the source application. Then choose Save as Adobe PDF from the PDF dropdown in the Print dialog." I've tried this with numerous documents, and the result is always the same.  Any ideas on how to make this work?

Hi all, Wondering if you can see where you have placed the sign here stickers after you have sent the Adobe Sign? Also can you add stickers once the documents have been sent/complete if one has been missed?

HiI got a basic workflow running via the API which entails uploading a doc, sending to 2 parties and getting signatures - all good. The problem is that the final confirmation email containing the doc signed by both parties, contains my own account details (the Adobe sign dev account) as well as theirs as participants in the agreement:As example, the final message is "{Document Name} between {My name}, {Party1} and {Party2} is Signed and Filed!" where I would expect to only see Party1 and Party2.I cannot find a setting for this - or am I missing something? So far my only solution is to disable the final email and "manually" working around it in my application, but I'd prefer to use Adobe's built in mailing if at all possible. Any help would be greatly appreciated!!Thanks in advance.Emile

Please tell me where or what I have to do to change our company logo.

I have a free developer account with email harleen@iweb.co.uk and I am getting this error when trying to access codeI am using following URL as example-https://secure.eu2.adobesign.com/public/oauth/v2?redirect_uri=https://google.com&response_type=code&client_id=CBJCHBCAABAAnyFmg9sQLNtFLtNvcVkVrGi2arlEkKma&scope=agreement_sign:account

I keep getting an error message saying "enter a web address in a valid format" but it is correct as we are trying to register a www.****.com.jo domain.  It keeps saying it has to be www.***.com.  Thanks.

I need to sign a document, then lock to prevent changes and automation to email.  I can't get this to work on an iPad 

Hi all,we want to send out several PDF documents for signature at once and don't want to send them as a mail after they're being signed. We only want the signatory to be able to download a copy of the signed PDFs directly after signing.The problem is that he can then only download a single PDF, and not all the PDF files individually. Is it possible to set somewhere that all PDFs can be downloaded individually? The signatories usually do not have their own Adobe Sign account, so they cannot view the files in their profile. Thanks in advance. RegardsCaroline

I'm using Adobe Acrobat Pro DC (32 bit) and getting the below error when trying to send a file for someone else's signature (after I signed it). This error coming only for one particular file and have no issue in sending other files for signatures. 'Requested view is not available for the resource in the current state'   What are the causes of the error? how can I resolve it?

Is there a way to specify that to have text in bold? {{Date 1_es_:signer1:date:format(dd/mm/yyyy):font(size=Auto)}} There are tags for size, colour & font I do not see anything to specify that to have in Bold. Thank you.    

I've just created a development account, created an integration key, and read the documentation. I've seen how to get an access token by using OAuth, but I don't find any documentation on how to use the integration key.

Hello, is it possible for a recipient and signatory of my contract to attach a PDF document (only one A4 page) when he/she sends me back the signed contract with Adobe Sign? And if so, what is the procedure?

 Looking for an on prem solution to sign documents within my companies sharepoint site and allow my HR department to be able to send and request document filling/signatures from a document library.

I'm working on a project for a client and I'm wondering if/how I can change the company name / from information on the signature request email for Adobe Sign. Do I need to change my account type or add my client to it somehow? 

I am sending agreements and want to add a text field for signers to comment optionally.  What is the form field name and value to make this possible, or is there a JSON available.   

Hello, has anyone experience/can advise me how it is possible to download multiple documents (at the same moment) from Adobe Sign solution Library? I can download them one by one today but seeking for possibility how to upload several at the same moment. Thank you for your advisory! Lenka

I am not able to attach any file from my computer or salesforce documents.

Has anyone figured out how to change the export data from alphabetical to the order it is on the page?

For organizational accounts, Is there an audit trail fro configuration changes?

Hey everyone, I've got about 40 users currently using Adobe to send out e-signature requests to clients, is it possible to have the email address that gets sent to clients come from a default email instead of their work email address. For example, John is logged into Adobe with his work account "john@example.com" and sends out an e-sig request to a client, instead of the client receiving an email from john@example.com,  could it come from admin@example.com without having to sign into a seperate account and doing this? Thanks!

I routed a document for signatures, however, the last signer is on leave. How can I add an alternate signer to my document? I dont see an option listed in E-Sign. Manage All Agreements. 

I have an Enterprise subscription to Acrobat DC Pro, and I am receiving error messages that are keeping me from sending out requests for e-signatures. The website's Request E-Signatures tool/button gives the error "Unable to process request"; the mobile app gives the error message "Agreement creation quota of the user is exhausted"; the desktop app is completely missing the option to request e-signatures. The request e-signature function was one of two primary reasons for upgrading to DC Pro. I believe this may have something to do with my previously utilized free Adobe account. Can someone help me get this resolved?     

This seems to be a new issue as I have previously done this without any issues until recently. I have sent an agreement for signature, and it has been delegated on from the initial contact person. I then make changes and modify the agreement and am able to upload the revised document to the system without any issues. However, when I try and add in the signatory box for the company the agreement is for followed by the signatory box for my company, I receive an error message saying that I have more signature boxes to add. This is not correct - I only need 1 signature from the other company, followed by the 1 signature from mine. Any of the people that it was sent to or delegated on to can sign for the first signature - I shouldn't need to input signature boxes for all of them. This seems to be a new problem - I've been modifying agreements for years for agreements that have already been delegated but not yet signed. Any idea if a setting now needs changing/how to get past this issue with

Hallo Wir haben das Problem, dass beim Vorausfüllen  von mehreren Verträgen gleichzeitig Sachen automatisch ausgefüllt werden. Leider ist nicht ersichtlich was wo hergenommen wird.   Bitte um Info